Canon network camera VBH651V User Manual

Setting Page
5
211
You can check the camera operations and connection history, and se t log message e-mail transmission.
View Logs
Display a history of camera operations and connections.
[View Logs]
If you click [View], the log  messages saved since the camera  was started are displayed.
For details on log messages, please refer to “List of Log Messages” (P. 218).
Log Notifications
Set the mail server and e-mail address to use for log notification.
[Use log notifications]
If you select [Enable], the...

212
[User Name], [Password], [POP Server]
Enter the user name and password needed for authentication, and the POP server host name or IP address when e-mail 
authentication is set to [POP before SMTP].
Enter the user name and password needed for authenticat ion when e-mail authentication is set to [SMTP-AUTH].
[Subject]
Enter the subject of the e-mail in alphanumeric characters.
[Log Notification Test]
Clicking [Exec] initiates an e-mail notification test based on the settings currently entered.
If...

Chapter
 
Appendix
This chapter provides supplementary information on camera functions, and explains the measures to take 
when trouble occurs or a message is displayed during camera use. It also explains how to reset the camera to 
the factory default setting state. 

214
According to the setting item, you can specify parameters using modifier “% characters”.
Note
 A runtime error will occur if the specified name does not match.
 If this modifier is not defined, “%” will be deleted.
Modifiers
ModifiersMeaningDescription of character string entered
%n Reason for capture (number) 0 (test) | 1 (External  device input 1) | 2 (External device input 2) |
33 (Timer 1) | 34 (Timer 2) | 35 (Timer 3) | 36 (Timer 4) | 145 (Volume detection) | 146 (Scream 
Detection) |161...

Appendix
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215
Available Modifiers
The modifiers that can be used for each setting item are specified below.
[HTTP Upload] (P. 152)
[Parameter (query string)]
All modifiers can be used.
[FTP Upload] (P. 153)
[Subdirectory Name to Create]
Only the modifiers %y, %m, %d, %w, %H, %h, %n can be used.
[File Name to Create]
Only the modifiers %y, %m, %d, %w, %H, %M, %S, %s, %n can be used.
[E-mail Notification] (P. 155)
[Message Body]
All modifiers can be used. 

216
Before contacting the dealer from whom you purchased the product or Canon Customer Service Center, check the 
following items. If a log message is displayed, check the details of the message  and the corresponding countermeasures in 
the log message list.
Note
 For information on troubleshooting for the Camera Managem ent Tool, please refer to “Camera Management Tool User Manual”.
 For information on troubleshooting for the Recorded Video Ut ility, please refer to “Recorded Video Utility User...

Appendix
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217
There is no audio. If there is no audio, check the audio server settings of the camera as well as the sound 
and audio device settings for the computer.
 If the Camera Viewer is used with admini strator privileges, check whether the Viewer 
using audio with the administrator privileges of RM Viewer, etc. is connected to the 
camera.
 Audio can only be used by authorized users  and guest users if [Audio Distribution] 
privileges are assigned. As k your administrator to assign [Audio...

218
Log Messages on the Camera
The list of log messages displayed in [View Logs] in [Maintenance] > [Log] > [View Logs] on the Setting Page (P. 211).
Log messages are classified into the following types.
Note
If no content is recorded in a log for approximately two hour s, “-- MARK --” will be recorded in the message area.
Error Log
System Error
S302 Error on saving settings [err]
S303 Error on saving settings [err] S307 Error on saving settings [err]
S310 Working error in event service [err]
List of...

Appendix
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219
S311 Working error in external input/output 
service [err]
S312 Working error in timer service [err]
S320 PAN/TILT operation error [err]
S330 Failure of fan [err]S410 Event service initialization error [crit]
S411 External input/output service 
initialization error [crit]
S412 Timer service initialization error [crit]
S413 Timer service r
untime error [crit]
Description cannot work extio [%1][%2][%3] 
(S311)
%1 Error number
%2 Cause of error
%3 Error information
Meaning An error occurred...

220
S420 External IO controller has failed [crit]
S430 Failure of temperature sensor [crit]
Audio server error
B301 Audio device error [err]
B402 Audio server initialization failed [err]
B403 Settings change failed [err]
Video error
V300 Video input error [err]
V320 Internal error in intelligent service [err]
V321 Pseudo mode setting error in intelligent 
service [err]
V400 Video input initialization error [crit]
Description external io controller is broken.(S420)
Meaning The external IO controller has...