Canon network camera VBH610VE User Manual

							List of Log Messages
161
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Appendix
R304 Abnormal termination of client [err]
R304 Client disconnected [err]
R304 Client disconnected [err]
R305 RTSP processing error [err]
Description delete session from some kind of error: 
client_IP=%1, session_ID=%2 (R304)
%1 Client IP address
%2 Session ID
Meaning The client session terminated abnormally.
Description connection reset by peer: 
client_IP=client_IP=%1 (R304)
%1 Client IP address
Meaning Disconnected from client.
Description RTP/HTTP connection closed by client 
(R304)
Meaning Disconnected from client.
Description RTSP Error: error_code=500: Internal Server 
Error (R305)
Meaning An RTSP processing error occurred. 
						

							162
Messages Displayed in the Information Field
Messages displayed in the information field of the viewer are classified into the following three types.
„Information Messages
List of Viewer Messages
IconCategoryExplanation
  Information Message Help messages on various buttons, pull-down lists, etc., as well as frame rate and other 
information from the camera are shown. 
  Warning Message A message will be displayed notifying the user when camera control privileges cannot 
be obtained, the audio session stops, etc. 
  Error Message Displayed when a system error occurs in the viewer. 
MessageExplanation
Connection closed by the camera.  The camera was disconnected. 
Audio connection has been closed.  The video session has continued after the audio session was disconnected 
(applicable to both transmission and reception). 
Camera control gained.  Displayed when camera control is obtained. You can operate the camera.
Camera control lost.  Displayed when camera control is released. 
You cannot operate the camera 
until you get camera control privileges again.
Use the menu displayed by right-clicking to exit the full 
screen mode.When switched to full screen mode
Recording to SD card aborted. When recording to SD memory card was completed successfully
The connection was terminated because the image has 
been flipped.When the image was flipped during camera connection (camera connection 
is terminated when an image is flipped)
The connection was terminated because the password 
has been changed.When the password of the account used to connect to the camera was 
changed during camera connection and then any WV-HTTP command was 
issued
MessageExplanation
{n}fps Pan : {p} Tilt : {t} Zoom : {z} IS: {Image Stabilizer 
value}Communicating with the camera normally
MessageExplanation
{n}fps Pan : {p} Tilt : {t} Zoom : {z} Communicating with the camera normally (when Digital PTZ is enabled)
{n}fps Communicating with the camera normally (when Digital PTZ is disabled) 
						

							List of Viewer Messages
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Appendix
„Warning Messages
MessageExplanation
Could not connect to the camera.  Connection failed due to an invalid IP address, etc. 
The camera is busy.  The connection limit was exceeded. 
Failed to get camera control privileges.  The request for camera control privileges was denied because the camera 
was being used by the Admin Viewer, etc. 
Failed to establish audio connection.  Connection for audio reception failed. 
You are not connected to the camera.  An attempt was made to operate the camera when the camera was not 
connected. 
Please get camera control privileges. 
An attempt was made to operate the camera without camera control privileges. 
Another user is already connected as an administrator.  The Admin Viewer is already connected to the camera. 
The viewer is already connected in another window.  The viewer is already available in another window. 
Cookie is not available or blocked on your web browser. Cookie is not available or blocked on your web browser. 
JavaScript is not available or disabled on your web browser. JavaScript is not available or blocked on your web browser. 
No audio device.  The [Audio] button has been clicked when there is no audio device or the 
audio device has been disabled in the PC. 
Failed to initialize Canon Network Camera Audio 
Receiver.ActiveX plugin is not installed within ten seconds after clicking the [Audio] 
button.
 Image display for Digital PTZ use is 
restricted.The image display for the Digital PTZ is restricted by settings in the camera.
Insufficient SD card capacity. Recording was attempted and there was not enough free space on the SD 
memory card. 
						

							164
It is recommended that you write down the settings for respective camera functions. If you have forgotten the settings and 
want to set the camera from the beginning, restore the factory default settings first. 
*For factory default settings, see p. 166. 
Restoring the Initial Setting from the 
Maintenance Page in the Web Browser
To display the settings menu, you need to enter the IP 
address of the camera, user name and administrator 
password (p. 42).  
The maintenance page appears. 
A confirmation message appears, asking if you want 
to restore the default settings.  To restore the default 
settings, click [OK].
The camera will be reset to the factory default settings 
excluding the following items.
Administrator password for the cameraMaximum packet size
Network settings
Date, time and time zone
SSL certificate
Encrypted communications
Restoring Factory Default Settings with 
the Reset Switch on the Camera
If you have forgotten or do not know the IP address of the 
camera or your Administrator password, you cannot 
operate the camera via the network. In this case, press 
the reset switch at the back of the camera.
For dome case removal, see the “Installation Guide” 
included with the camera.
There is no on/off switch on the camera. Turn the 
camera on and off by plugging in or unplugging LAN 
cable (PoE power supply), AC adapter, or external 
power plug.
The reset switch is located in a recessed area. Push 
the switch using the tip of a slender object such as a 
clip. 
All settings of the camera, except for the date and 
time, are restored to factory default settings. 
Restore Default Settings
1Launch the web browser and display the settings 
menu. 
2On the Setting Menu page, click [Maintenance]. 
3Click [Exec] under [Restore Default Settings].
Caution
 You must not turn off the camera while it is 
performing the [Restore Default Settings] 
operation. Turning off the camera at this stage 
may result in disabling its ability to boot correctly. 
 Once [OK] is clicked, you can no longer stop the 
process of restoring the default settings.
1For VB-H610VE/VB-H610D, remove the dome case.
2Turn off the camera. 
3Turn on the power while pushing the reset switch, and 
keep pushing the reset switch for 5 seconds or more. 
						

							Restore Default Settings
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Appendix
For dome case attachment, see the “Installation 
Guide” included with the camera.
Important
If the reset switch is pushed, network-related settings will also 
be restored to factory default settings including the cameras IP 
address, subnet mask, default gateway address, etc. 
Accordingly, you can no longer operate the camera from the 
PC you were using to connect to the camera before. When 
initializing the camera, use the “VB Initial Setting Tool” installed 
in your PC to set an IP address appropriate for the environment 
in which the camera is used (See “Performing Initial Settings for 
the Camera” (p. 28)).  
Reset Switch
VB-H41
VB-H610VE
Reset Switch
VB-H610D
Reset Switch
4For VB-H610VE/VB-H610D, attach the dome case.
Reset Switch
VB-H710F 
						

							166
List of Factory Default Settings
ItemSetting
  User Name (Administrator ID)  root
  Administrator password camera
  Path to setting pages admin

LAN Interface Auto
Maximum Packet Size 1500

IPv4 Address Setting Method Manual
IPv4 Address   192.168.100.1
Subnet Mask 255.255.255.0
IPv4 Default Gateway Address
AutoIP Enable
IPv4 Address (AutoIP)

IPv6 Enable
Auto (RA) Enable
Auto (DHCPv6) Enable
IPv6 Address (Manual) 
Prefix Length 64
IPv6 Default Gateway Address
IPv6 Address (Auto) 
 DNS
Name Server Address 1
Name Server Address 2
Auto-Setting of Name Server 
AddressDisable
Host Name
Host Name Registration with 
DDNSDisable
Search Domain
Search Domain List

SNMP Disable
Community Name public
Administrator Contact 
Information
Administration Function 
NameVB-H41
VB-H610
VB-H710
Installation Location
 Current Date and Time
 Setting
Setting Method Set manually
Auto-Setting of NTP Server Disable
NTP Server
Time Zone (GMT+09:00) Osaka, 
Sapporo, Tokyo
Daylight Saving Time Disable
 Camera Name
Camera Name (alphanumeric 
characters) Camera
 Initial Camera Settings
AE Mode Auto
Slow Shutter Disable
Shutter Speed 1/100
Exposure Compensation 0 
Metering Mode Center-Weighted
Focus Mode  Auto
Smart Shade Control Disable 
White Balance Auto 
R Gain  255
B Gain  255
 Camera Control
Digital Zoom  Disable
Image Stabilizer  Disable
AGC Limit 5
 Day/Night
Mode Manual
Switching Brightness Standard
Response (sec.)  20
 Installation Conditions
Dome  Do not use
LED Setting  Turn On
Image Flip  Disable
 Camera Position Control
Restricted to Presets  No Restriction
Camera Position without Control Do not return to Home 
Position
ItemSetting 
						

							List of Factory Default Settings
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Appendix
 External Input Device 1
Device Name (alphanumeric 
characters) 
 External Input Device 2
Device Name (alphanumeric 
characters) 
 External Output Device 1
Device Name (alphanumeric 
characters) 
 External Output Device 2
Device Name (alphanumeric 
characters) 

Video Quality: 320 x 240 3
Video Quality: 480 x 270 3
Video Quality: 960 x 540 3
Video Quality: 1920 x 1080 3
Video Quality: 
Digital PTZ 3
Video Size: Video Transmission 480 x 270
Maximum Frame Rate: Video 
Transmission30.0
Video Size: Upload / SD card 480 x 270
 H.264
Bit Rate Control Use bit rate control 
Video Quality  3
Target Bit Rate (kbps)  2048
Video Size  480 x 270
Frame Rate (fps) 30
I Frame Interval (sec) 0.5
 On-screen display 
Date display  Disable
Position of date display Upper left
Format of date display YYYY/MM/DD
Time display Disable 
Position of time display Upper left
Text display Display nothing
Position of text display Upper left
Text string display
Color of text  Black
Color of text outline White
Color depth of text and outline Fill text and outline
ItemSetting
 RTP Server
RTP Enable
RTSP Authentication Method Digest Authentication
RTSP Port 554
 Audio Multicast
Multicast Address 0.0.0.0
Multicast Port 0
Multicast TTL 0
 RTP Streaming 1
Video Size 320 x 240 JPEG
Frame Rate 5
Multicast Address 0.0.0.0
Multicast Port 0
Multicast TTL 0
Audio Transmission Disable
 RTP Streaming 2
Video Size 320 x 240 JPEG
Frame Rate 10
Multicast Address 0.0.0.0
Multicast Port 0
Multicast TTL 0
Audio Transmission Disable
 RTP Streaming 3
Video Size 320 x 240 JPEG
Frame Rate 15
Multicast Address 0.0.0.0
Multicast Port 0
Multicast TTL 0
Audio Transmission Disable
 RTP Streaming 4
Video Size 320 x 240 JPEG
Frame Rate 30
Multicast Address 0.0.0.0
Multicast Port 0
Multicast TTL 0
Audio Transmission Disable
 RTP Streaming 5
Video Size H.264
Multicast Address 0.0.0.0
Multicast Port 0
Multicast TTL 0
ItemSetting 
						

							168
Audio Transmission Disable
 General Upload
Upload Upload Disabled
Video Format JPEG
Frame Rate 1
Pre-event Buffer (number of 
frames)0
Post-event Buffer (number of 
frames)0
Pre-event Buffer (sec) 0
Post-event Buffer (sec) 0
 HTTP Upload
Notification Notification Only with 
HTTP
URI
User Name
Proxy Server
Proxy Port 80
Proxy User Name
Parameter (query string) 
 FTP Upload
Notification Video data upload with 
FTP
FTP Server
User Name
PASV Mode Enable
File Upload Path
File Naming YYMMDDHHMMSSms
Subdirectory Name to Create
File Name to Create image.jpg
File Name to Create video.mov
Maximum Number of Loops 0
 E-mail Notification
Notification Text Only
Mail Server Name
Mail Server Port 25
Sender (From) 
Recipient (To) 
Authentication None
User Name
POP Server
Subject
ItemSetting
Message Body
 Video Server
Maximum Number of Clients 30
Camera Control Queue Length 30
Maximum Connection Time 
(sec.) 0
Camera Control Time (sec.)  20
 Audio Server
Audio Transmission from the 
CameraDisable
Input Volume 50
Voice Activity Detection Disable
Audio Reception from Viewer Disable
Output Volume 50
Echo Canceller Disable
Audio Input Line In
 HTTP Server
Authentication Method Digest Authentication
HTTP Port 80
HTTPS Port 443
 Video Record Setting
Video Record Action Upload
 Volume Detection
Volume Detection Event Disable
Detect Criteria The reference volume 
level or above
Reference Volume Level 50
Detect Criteria Duration (sec)  0
ON Event Operation Disabled
OFF Event Operation Disable
Ongoing ON Event Operation Disable
Preset None
Video Record Disable
E-mail Notification Disable
External Device Output for 
ON EventDisable
External Device Output for 
OFF EventDisable
 External Device Output 1
Operation Mode Normally Open
Active Output Format Continuous
Pulse Output Time (sec) 1
ItemSetting 
						

							
List of Factory Default Settings
169
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Appendix
 External Device Output 2
Operation Mode Normally Open
Active Output Format Continuous
Pulse Output Time (sec) 1
 External Device Input External Device Input Event Enable
 External Device Input 1 Operation Mode Normally Open
Active Event Operation Disable
Inactive Event Operation Disable
Ongoing Active Event Operation Disable
Preset None
Video Record Disable
E-mail Notification Disable
External Device Output for 
Active Event Disable
External Device Output for 
Inactive Event Disable
Audio Playback at Active Event Disable
Audio Playback at Inactive 
Event Disable
Sound Clip
Volume 50
Day/Night Mode Switching Disable
 External Device Input 2 Operation Mode Normally Open
Active Event Operation Disable
Inactive Event Operation Disable
Ongoing Active Event Operation Disable
Preset None
Video Record Disable
E-mail Notification Disable
External Device Output for 
Active Event Disable
External Device Output for 
Inactive Event Disable
Audio Playback at Active Event Disable
Audio Playback at Inactive 
Event Disable
Sound Clip
Volume 50
Day/Night Mode Switching Disable
ItemS etting

Timer Event DisableStart Time 00:00
End Time 00:00
Repeat Interval  None
Video Record Disable
E-mail Notification Disable
External Device Output Disable
Day/Night Mode Switching Disable
 Timer Event DisableStart Time 00:00
End Time 00:00
Repeat Interval None
Video Record Disable
E-mail Notification Disable
External Device Output Disable

Timer Event DisableStart Time 00:00
End Time 00:00
Repeat Interval None
Video Record Disable
E-mail Notification Disable
External Device Output Disable
 Timer Event Disable
Start Time 00:00
End Time 00:00
Repeat Interval None
Video Record Disable
E-mail Notification Disable
External Device Output Disable
 Sound Clip Upload 1 Sound Clip Name
 Sound Clip Upload 2
Sound Clip Name
 Sound Clip Upload 3 Sound Clip Name
 Authorized User Account User List
ItemSetting 
						

							170
 User Authority
Authorized User
Privileged Camera Control Checked
Camera Control Checked
Video Distribution Checked
Audio Distribution Checked
Guest user
Camera Control Checked
Video Distribution Checked
Audio Distribution Checked
 IPv4 Host Access Restrictions
Apply Host Access Restrictions Disable
Default Policy Authorize Access
Network Address / Subnet 01: / 32 Yes
     02: / 32 Yes
03: / 32 Yes
04: / 32 Yes
05: / 32 Yes
06: / 32 Yes
07: / 32 Yes
08: / 32 Yes
09: / 32 Yes
10: / 32 Yes
11: / 32 Yes
12: / 32 Yes
13: / 32 Yes
14: / 32 Yes
15: / 32 Yes
16: / 32 Yes
17: / 32 Yes
18: / 32 Yes
19: / 32 Yes
20: / 32 Yes
 IPv6 Host Access Restrictions
Apply Host Access Restrictions Disable
Default Policy Authorize Access
Prefix / Prefix Length 01: / 128 Yes
02: / 128 Yes
03: / 128 Yes
04: / 128 Yes
05: / 128 Yes
ItemSetting
06: / 128 Yes
07: / 128 Yes
08: / 128 Yes
09: / 128 Yes
     10: / 128 Yes
11: / 128 Yes
12: / 128 Yes
13: / 128 Yes
14: / 128 Yes
15: / 128 Yes
16: / 128 Yes
17: / 128 Yes
18: / 128 Yes
19: / 128 Yes
     20: / 128 Yes

IPsec Auto Key Exchange 
 Auto Key Exchange Settings 
IPsec SA Encryption Algorithm  AES->3DES
IPsec SA Authentication 
AlgorithmHMAC_SHA1_96
IPsec SA Validity Period (min)  480
ISAKMP SA Encryption 
AlgorithmAES->3DES
ISAKMP SA Authentication 
AlgorithmSHA1
DH Group Group 2
ISAKMP SA Validity Period (min)  480
 IPsec Set 1
IPsec Set Disable
IPsec Mode Tunnel Mode
Destination IPv4 Address
Destination IPv6 Address
Source IPv4 Address
Source IPv6 Address
Security Protocol ESP
Security Gateway IPv4 Address
Security Gateway IPv6 Address
Destination Subnet Mask Length 16
Destination Prefix Length 16
IKE Pre-Shared Key 
SA ESP Encryption Algorithm AES
ItemSetting