Canon network camera VBH43 User Manual

							Before Using
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For the latest information on your product (firmware, included software, user manua l, operating environment, etc.), please 
refer to the Canon website.
System Requirements
The system requirements for Camera  Management Tool are as follows.
*1 If you launch and use Admin Tools and Admin Viewer from this tool, set “Set custom text size” of Control Panel to 100%  or 125%.
*2 Can not be started from the start screen
Supported Cameras
Limitations
 Before using this tool, be sure to close any other applications.
 This tool cannot be used at the same time as a camera fi rmware upgrade tool, backup tool, restore tool, and memory 
card unmount tool.
 While communication via HTTP proxy is supported, it  depends on the network settings of the computer used.
 HTTP proxy authentication is not supported.
 The computer will not automatically go into sleep or suspend  mode while this tool is communicating with a camera. It is, 
however, possible to manually put the computer into  sleep or suspend mode during communication.
 The “Do you want to run this file?” message may appear  when you launch this tool. Click [Run] to launch the tool.
 If the Windows firewall is enabled, it may block this tool. If th is happens, it is necessary to register this tool as a trusted 
program. For details, please refer to “Operation Guide” > “Checking Firewall Settings”.
 Before applying a service pack  or updating the operating system, please re fer to the Canon website for information on 
the latest operating environments.
Operating Environment
CPU (Recommended) Intel Core i7-2600 or higher
OS*1
Windows Vista Ultimate/Business/En terprise/Home Premium SP2 32/64-bit
Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64-bit
Windows 8/Windows 8 Pro/Windows 8 Enterprise 32/64-bit*
2
Windows 8.1/Windows 8.1 Pro/Wind ows 8.1 Enterprise 32/64-bit*2
Windows 10 Pro/Windows 10 Enterprise/Windo ws 10 Education/Windows 10 Home 32/64-bit
Windows Server 2008 Standard SP2 32/64-bit
Windows Server 2008 R2 Standard SP1 64-bit
Windows Server 2012 Standard 64-bit*
2
Windows Server 2012 R2 Standard 64-bit*2
Operating System 
Language German/English/Spanish/French/Italian/Russian/Thai/Turkish/Chinese (Simplified)/Japanese
Software 
(Runtime Library).NET Framework 3.5 SP1 (when 
using Internet Explorer 9)
.NET Framework 4.5 (when usin g Internet Explorer 10/11)
.NET Framework 4.6 (when using Internet Explorer 11)
– One of the above must be installed
Supported Cameras VB-R13VE, VB-R13, VB-R12VE, VB-M50B, VB
-H652LVE, VB-H651V, VB-R11VE, VB-R11, 
VB-R10VE, VB-M641VE, VB-M641V, VB-M6 40VE, VB-M640V, VB-M741LE, VB-M740E, 
VB-H43, VB-H630VE, VB-H630D, VB-H730F, VB -M42, VB-M620VE, VB-M620D, VB-M720F, 
VB-S30D, VB-S31D, VB-S800D, VB -S900F, VB-S805D, VB-S905F, VB-H41, VB-H610VE, 
VB-H610D, VB-H710F, VB-M40, VB-M600VE, VB-M600D, VB-M700F 
						

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Install this tool using the setup CD-ROM included with the camera. For details on installation, please refer to the camera’s 
“Operation Guide”.
The icon of this tool appears on the desktop after installation.
Installation 
						

							Chapter
 
Detecting/Setting Cameras
This chapter explains the initial setup of cameras (from detection of the cameras connected to the network, 
through configuration of the basic settings). It also explains how to access the camera functions after the 
setup is complete. 
						

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Launch the tool and begin camera configuration. Be sure to connect the camera to the network ahead of time.
Launching
The [Camera Management Tool] icon is disp layed on the desktop when this tool is installed. If you double-click the icon, this 
tool starts and the main screen is displayed.
Note
In order to use this tool on a computer with the Windows firewall  enabled, you need to register this tool as a trusted application for 
communication via the firewall. If not registered, this tool may be  blocked by the firewall when you attempt to launch it but you can launch 
the tool by clicking [Yes].
Names of Main Window Components
(1) Toolbar
The buttons are as follows:
Launching Camera Management Tool
ButtonFunctionDescription
Searches for cameras Detects cameras and  adds them to the camera list.
Update Camera 
Information Updates the information of the selected camera.
Update Firmware Updates the firmware of the selected camera (P. 56).
Back Up Settings Backs up the setting values of the selected camera (P. 59).
Restore Settings Restores a camera us ing a setting backup file (P. 61).
(1)
(2)
(5) (3)
(4) 
						

							Detecting/Setting Cameras
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(2) [Viewer]/[Setting Page]Displays Viewer or the Setting Page for the selected camera. You can check the videos of a camera for which the initial 
setup is complete in Viewer and configure the  advanced settings on the Setting Page (P. 33).
(3) Thumbnail View Switch Button Use the Thumbnail View Switch button to swit ch whether or not to display thumbnails.
The thumbnail view displays a list of the still images retrie ved from the camera, and when you place the mouse cursor 
over the thumbnail, it  is enlarged (P. 20).
(4) [Filter] Specify a string for filtering the camera list  to quickly find the required camera (P. 21).
(5) Camera List Displays the information of the detected cameras. Memory Card Operations
Mounts or unmounts the memory card 
inserted in the camera and acquires 
information (P. 63).
Basic Camera Settings Makes basic camera settings, such as 
network, administrator password, date 
and time, camera name, and video settings (P. 26).
Advanced Camera 
Settings Specify advanced camera settings (P. 50).
Camera Detection 
Notification The button turns green when a new camera connects to the network. Clicking 
the button in this state will add the det
ected camera to the camera list (P. 17).
ButtonFunctionDescription 
						

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Detect the cameras connected to the network and then display them in the cam era list in the main window. You can detect 
cameras of factory default setting, or  automatically detect cameras connected later to add  them to the camera list.
Detecting Cameras with the Search Function
Detect cameras that are connected  to the same network as the computer in which  this tool is installed, and add them to the 
camera list.
Note
Camera detection by this tool is only available for cameras  in the same network segment. Cameras connected to different network 
segments need to be added manually (P. 46).
Enter an administrator name and administrator password for  camera authentication. Up to three accounts can be 
registered as authentication info rmation commonly used for search.
Cameras can be detected even if you click [Search] with out entering anything, but authentication will be required 
later in that case (P. 24).
[Register Administrator Account] dialog box  appears for registering the account (P. 18).
Detecting the Camera
1
Click   on the toolbar, or select [Camera List] > [Search Cameras].
2Enter common authentication inform ation for cameras if necessary.
3To register an administrator account for a camera with a fa ctory default setting at the time of camera search, select 
the [Register administrator account upon de tection] checkbox, then click [Setting]. 
						

							Detecting/Setting Cameras
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Note
 This setting is enabled only for the cameras for which administrator accounts can be registered. So the setting can be disable d 
depending on the model you use.
 Administrator accounts can be registered after detecting cameras as well.
 The administrator name and administrator password set here will  be applied to all the cameras for which no administrator 
account has been registered. If you want to use different admini strator name and administrator password for each camera, do not  
set the administrator account here and register the accounts after detecting cameras.
During the search, the following screen  appears. You can stop the search part way through by clicking [Stop].
When searching is finished, the result s are displayed in the camera list.
Note
 If you perform search with the [Register administrator account upon detection] checkbox cleared, and a camera without register ed 
administrator account is detected, a message is displayed. Register an administrator account later.
 If a camera is not detected, even though it is connected to the same network, click   again to perform detection.
 Adding Already Detected Cameras
After executing [Search Cameras], cameras connected to the same network are automatically detected. When a 
camera is detected,   on the toolbar is displayed in green. If you have the mouse pointer over the button, it will 
display the number of detected cameras.
4Go back to the [Search Cameras] dialog box, and click [Search]. 
						

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A message appears for confirming whether or not to add the detected camera.
All the cameras that were automatically  detected are added to the camera list.
If you try to add a new detected camera to the list, making the number of cameras on the list exceed the maximum of 
64, an error message will appear. If a camera could no t be added to the list because the maximum number was 
exceeded,   will remain green. When you carry out  , th e detection status is cleared and the button changes 
back to  .
Note
A maximum of 64 cameras can be added to the camera list. If the maximum number (64) is exceeded when you try to add cameras, 
no camera can be added until one or more cameras are deleted from the camera list (P. 23).
Registering the Administrator Account
The administrator account can be register ed for cameras with [Admin Required] displayed for [Connection Status] in the 
camera list.
Note
For cameras with the [Connection Status] set to [Admin Required ] in the camera list, you can use their basic settings and advanced 
settings only after registering an administrator account for them.
Note
If you select multiple cameras here, the same [Administrator  Name] and [Administrator Password] are set to all of them.
The [Register Administrator Account] dialog box is displayed.
(1) [Administrator Name]
Enter the administrator name usin g alphanumeric characters, hyphens “-” , and underscores “_”.
(2) [Administrator Password] Enter the administrator password.
(3) [Confirm Administrator Password] Enter the administrator password again for confirmation.
The administrator account is regi stered, and the camera restarts.
1Click   on the toolbar.
2Click [Yes].
1Select a camera whose [Connection Status] is [Admin Required] in the camera list.
2Select [Camera Settings] > [Register Administrator Account].
Alternatively, you can double-click [Adm in Required] for [Connection Status].
3Click [OK].
(1)
(2)
(3) 
						

							Detecting/Setting Cameras
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Viewing the Camera List
The camera list displays the information of detected cameras. It allows you to check the status of cameras and select the 
cameras to set or operate.
 Checking the Camera Status
The camera status is displayed under [Connection Status] of the camera list.
[Connectable (error)]
Double-click [Connectable (error)] in [Connection Status] or select [Camera List] > [Open Camera Error Information] 
after selecting the camera to display the error information dialog box, and check the error details.
Note
For details on error information, please refer to “Operation Guide”  > “List of Log Messages”. The error information dialog is not 
displayed for some camera models.
Connection statusDescription
Connectable Successfully  connected to the network.
Connectable (error) Connected to the network but an error has occurred.
Not connectable Not connected to the network.
Authentication required Connected but authentication is required (authentication is not possible with the 
connected administrator name/password).
Admin Required Connected to the network but an  administrator account must be registered. 
						

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[Not connectable] or [Authentication required]
Double-click [Not connectable] or  [Authentication required] in [Connec tion Status] to display the camera 
authentication informatio n dialog box, and configure settings (P. 25).
Note
If [Not connectable] appears even after camera finishes processi ng, for example after a camera restart, try clicking the   
(Update Camera Information).
[Admin Required]
Double-click [Admin Required] in [Connection Status] to display the register admi nistrator account screen, and 
configure settings (P. 18).
 SSL/Port Number
If a camera is connected with SSL, three types of icons ar e displayed according to the port used to communicate 
with the camera and its status. The icons enable you to check whether SSL is used and whether there is a problem 
with the self-signed certificate.
Note
If this tool is connected to the camera via SSL, the SSL commu nication is confirmed using the IPv4 address. If a certificate other 
than IPv4 is used, the SSL communication (problem with certificate) icon is displayed.
 Displaying Thumbnails
Use the thumbnail view switch button to  display the thumbnails of the still images obtained from the camera. When 
you place the mouse cursor over t he thumbnail, it is enlarged.
Non-SSL communication
SSL communication (no problem with certificate)
SSL communication (problem with certificate)
Do Not Display Thumbnails
Display Thumbnails