Canon network camera VBC50FSi User Manual

							
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Using the Picture Recording Function
Using VBCollector
Note
Because downloaded images and audio are collected and saved in the propr\
ietary
format used for file management by the VBCollector Image Viewer, deletin\
g individual
data may not reduce the amount of disk space taken up by downloaded imag\
es and
audio. Selecting and deleting a large quantity of data from the list may\
 also take
some time. For this reason, we recommend that you delete downloaded imag\
e and
audio data in units of one or more folders.
2. Specify the folder containing the files to be
managed.
3. A folder with the specified name is created inside “Folder” in the folder tree display area
and the files in the folder can then be
managed.
You can hide a folder selected from the folder tree by
right-clicking the folder and choosing “Hide Folder”
from the menu that appears. This does not delete the
files in the folder.
Deleting Data
Use the procedure below to delete downloaded data and data in folders.
○○○○○○To Delete Data...
1. Select the folder containing the files to bedeleted in the folder tree display area and
then click the “Delete Data” button or choose
“Delete” from the “File” menu bar.
2. Click “Yes” in the confirmation dialog box to delete the files.
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Viewing Logs
VBCollector outputs logs concerning the execution of tasks. To view a lo\
g, choose “Display Log”
from the “Tools” menu bar.
The following information about logs is displayed:
qCode
Identification codes are displayed here. 4 types of icons representing t\
he level are also displayed
with these codes.
Information level
Warning level
Error level
Unknown
w Date & Time
The date and time when the log was generated is displayed here.
e Task
The name of the task that output the log is displayed here.
r Server
The name of the server to which the task performs downloads is displayed\
 here.
t Message
The log’s message is displayed here.
Using VBCollector
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Using the Picture Recording Function
Displaying Logs According to Selection Criteria
Logs can be filtered according to error type, code, or date and time etc\
. so that only the required
information is displayed.
○○○○○○To Make Settings...
1. Choose “Filter” from the “View” menu bar.
2. The Filter dialog box appears.
To display only the logs that match the specified
criteria, enter the criteria below and click the “OK”
button. If no changes are required, click the “Cancel”
button.
qSpecify Task
Select if filtering by task name, then enter the task
name.
w Specify Server
Select if filtering by server name, then enter the
server name.
e Error Type
Specify the error type when filtering by error type.
“Not Specified”
Selecting this item disables priority and code settings.
“Specify Priority”
From Error, Warning, or Information, select the error level to be displa\
yed.
“Specify Code”
Select if only logs with the corresponding identification code are to be\
 displayed, then enter
the identification code.
r Date & Time
Filters logs by output date and time.
“Specify Start Date & Time”
When this item is selected and a date and time is entered, logs generate\
d  after the specified
start date and time are displayed.
“Specify End Date & Time”
When this item is selected and a date and time is entered, logs generate\
d  before the
specified end date and time are displayed.
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3.A line containing the relevant character string
will be highlighted.
Pressing “F3” on the keyboard starts forward search.
Pressing “Shift+F3” makes backward search. When
searching is completed after taking a round, the
message “Search complete.” will be displayed to
terminate searching. If the relevant string is not found,
the message “The search item was not found.” will be
displayed to quit searching.
Search Logs
Logs can be searched using character strings. This function is convenien\
t in case of searching
any target log from among numbers of logs.
○○○○○○To Search Logs...
1. Choose “Search” from the “Edit” menu bar.
Using VBCollector
2.Enter the character string you want to search
in “Search for” and click the “Search” button.
Searching begins from the top of the logs.
If you select any log, searching will be started from
the selected log. Clicking the “Cancel” button closes
the search dialog.
“Match case”
When it is selected, capital and small letters will be
distinguished and only those strings, which exactly
coincide with the entered character string, will be
searched.
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Using the Picture Recording Function
Selecting Log Files
The initial log file of VBCollector is saved as “vbrpd.log” file i\
n the “SYSTEM” folder within the
VBCollector-installed directory. When the file exceeds the size of 10 MB\
, it will be renamed as
“vbrpd01.log”, creating a new “vbrpd.log” file within the sa\
me folder to save the log. Log files can
be created up to 11 (with names from “vbrpd.log” to “vbrpd10.l\
og”): The newest log file is always
named as “vbrpd.log” and the older ones are renamed increasing the\
ir numbers whenever a new
one is created. VBCollector Log Viewer can selectively display any of th\
e created log files.
○○○○○○To Select Log Files...
1. Choose “Open” from the “File” menu bar.
2. Choose the log file you want to display and
click “Open”.
The selected log will be displayed.
Using VBCollector
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Using VBCollector
2. Enter information for each item in the Optiondialog box displayed and click the “OK”
button.
qRetention Period
Specify a max. retention period to save data:
If you tick this option, files are deleted when they
exceed the designated storage time. Set a period
between 2 and 100 days as the file retention period
and specify the time at which file deletion starts in
the “Start Time” field.
w Disk Space
What to do when the free space falls below the specified value:
Specify the action to be taken when the amount of free space available o\
n the drive containing
the folder used for saving files while tasks are running drops below the\
 level specified in
“Free Space”. Set a value between 300 and 2000 MB.
• “Does not execute task” The task is not performed when the scheduled execution time is reached.
• “Delete old data” Deletes downloaded data stored on the server in blocks of 1 day at a tim\
e, starting with
the oldest stored data, until the designated amount of free disk space i\
s available.
e Details
“Set max. number of data per download”
Ticking this option allows you to set the maximum number of files that c\
an be downloaded
from the server at one time. Set a value from 1 to 30,000 for images and\
 from 1 to 500 for
audio files*.
* Only available with a particular model of the VB-C50FSi ( → P.iii)
“Specify an account for downloading”
Ticking this option allows you to specify the execution account for down\
loading. (Only
users who have Administrator privileges can be registered.)
Set this option when you want to download files from the server to a sha\
red folder on the
network from the server ( → P.6-14).
After ticking this option, enter your user name and password.
You must restart the service after setting this option.
Setting Retention Period and Disk Space
You can set the file retention period and specify the action to be taken\
 if the specified data capacity
on the drive used for saving downloaded data is exceeded.
○○○○○○To Make Settings...
1. Choose “Options” from the “Tools” menu bar.
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Using the Picture Recording Function
Using VBCollector
Note
●When there is no more free space on the drive on which the files are sav\
ed, Log
S023 “Execution failure: Available space on the server gets low.” \
or D029 “Download
is aborted because of insufficient free space.” is output.
● If you specify settings to delete old data, please consider the possibil\
ity that the
images you have downloaded the previous day may also be deleted.
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Appendix
Chapter
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7-2
Troubleshooting
Before you contact your Canon dealer or service outlet, check the items \
listed below. If a log
message is displayed, refer to the log message list for the log details \
and the appropriate response.
The VB-C50FSi/VB-C50Fi does not start up.
●Check that the AC cable is connected correctly.
● Switch the VB-C50FSi/VB-C50Fi off and then on again ( → P.2-7).
● If you are using a PoE hub or midspan, check whether the LAN cable is co\
nnected correctly.
Use only approved PoE hubs or midspans (P.2-7).
VBSetup.exe does not work.
●Check that the LAN cable used for setup is connected correctly.
● Try turning off the power to the VB-C50FSi/VB-C50Fi, then turning it on \
again ( → P.2-7).
There will no longer be any effect on VBSetup.exe 20 minutes or more aft\
er power is
turned on.
● Check to see if the VB-C50FSi/VB-C50Fi and the PC running VBSetup.exe ar\
e connected
to the same network segment.
● VB setup.exe may not run on Windows XP SP2. In that case, see “Using \
the VB-C50FSi/
VB-C50Fi with Windows XP SP2” ( → P.1-6). This Note holds true for users who have
turned on Windows Firewall with Windows Server 2003 Standard Edition (S\
P1).
The VB-C50FSi/VB-C50Fi sample page does not appear.
● Check that the LAN cable is connected correctly.
● Check that the VB-C50FSi/VB-C50Fi network settings are correct. In parti\
cular, check
that the IP address, subnet mask and default gateway address settings ar\
e valid for the
network you are using.
● If you have changed the IP address, the new IP address does not take eff\
ect until the VB-
C50FSi/VB-C50Fi is rebooted.
● If access control for the VB-C50FSi/VB-C50Fi is being used, check the se\
ttings ( → P.3-20).
● Check that the IP address or URL settings in the viewer software are cor\
rect.
● When using the router’s NAT function, be sure the VB-C50FSi/VB-C50Fi’\
s IP address in
the Web page is correct ( → P.5-26).
The video does not appear.
●Check that the viewer software is correctly installed ( → P.7-18). Please refer also to the
Viewer Software User’s Manual (Viewer-E.pdf) contained on the suppl\
ied CD-ROM.
● If the video quality is poor, check the quality settings on the VB-C50FS\
i/VB-C50Fi ( → P.3-8).
Also, check settings such as the number of background colors as on the v\
iewer PC.
● You can limit the number of viewers that can access the VB-C50FSi/VB-C50\
Fi at the
same time. When this limit is exceeded, a message is displayed instead o\
f a video ( →
P.3-15).
●
If you cannot see the video using the Viewer for Java, check your system\
 environment
such as the browser version ( → P.1-4). To use the Viewer for Java, you need to install Java
VM beforehand. See Canon Web site for more details.
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