Canon Lv-7590 Multimedia Projector Users Manual

							71
Troubleshooting
Before calling your dealer or service center for assistance, check the items below once again.
1. Make sure you have properly connected the projector to peripheral equipment as described \
on pages 24–26.
2.  Check the cable connection. Make sure that all computers, video equipment, and power cords are properly 
connected.
3.  Make sure that all power is switched on.
4.  If the projector still does not produce an image, restart your computer.
5.  If an image still does not appear, disconnect the projector from your computer and check your computer 
monitor’s display. A problem may be noticed with your graphics controller rather than with the projector. 
(When you reconnect the projector, be sure to turn the computer and monitor off before you turn on the 
projector. Turn on equipment in the order of the projector and computer.)
6.  If a problem still persists, check the following solutions.
Appendix
Problem: Solutions
No power.
– Plug the power cord of the projector into the AC outlet.
–  
Wait  until  the  POWER  indicator  stops  blinking  to  turn  on  the  projector  again.  (See 
page 28)
–   Check the WARNING TEMP. indicator. If the WARNING TEMP. indicator is blinking, the 
projector cannot be turned on. (See page 70.)
–  Unlock the Key lock function for the projector.  (See page 59)
–   See if the filter cartridge is inserted.  (See page 64)
– Check the projection lamp.  (See page 66.)
PIN code dialog box 
appears at start-up.–   PIN  code  lock  is  being  set.  Enter  a  PIN  code;  the  “1234”  or  numbers  you  have  set 
(See pages 28, 59-60)
The initial display is not 
shown.– Make sure “Off ” or “Countdown Off” are not chosen at Display function.
   (See “SETTING” section on page 54)
The initial display is not 
same with the default 
one.– Make sure “User” or “Off” are not chosen at Logo select function.
   (See “SETTING” section on page 55)
When the projector is on 
and you press the input 
button, an icon other 
than the Lamp mode icon 
appears.
–  That is the Filter warning icon. (See page 63.)
An icon other than Input 
mode or Lamp mode icon 
appears.
–   That is the Lamp replacement icon or the Filter warning icon.  (See pages 62-63.)
No image.
– Check the connection between your computer or video equipment and the projector.
–    See  if  the  input  signal  is  correctly  output  from  your  computer.  Some  laptop 
computers  may  need  to  be  changed  the  setting  for  monitor  output  when  connected 
to the projector. See your computer’s instruction manual for the setting.
– It takes about 30 seconds to display an image after turning on the projector.
– See if the selected system is corresponding with your computer or video equipment.
–    Select correct input source once again through menu operation  (See pages 37-39).
–   Make  sure  the  temperature  is  not  out  of  Operating Temperature
  (41˚F–104˚F  [5˚C–
40˚C]).
	
appears on the screen
–   End  of  lamp  life  is  approaching.  Replace  the  lamp  with  a  new  one  promptly.    (See 
pages 61, 66-67) 
						

							72
appears on the screen
–  
Filter is out of scroll. Replace the filter cartridge with a new one promptly.  (See pages 
64 -65)
The image is out of focus.
– Adjust the focus of the projector.
– Check Projection Lens to see if it needs cleaning.
 ✔Note:   Moving  the  projector  from  a  cool  temperature  location  to  a  warm  temperature 
location may result in moisture condensation on Projection Lens.  In such cases, 
leave the projector OFF and wait until condensation evaporates.
–    Projecting  from  excessive  slant  angle  to  the  screen  may  cause  keystone  distortion 
and partial imperfect focus.
– Make sure the projection screen is at least 4.6’ (1.4 m) away from the projector.
The image is not bright 
enough.
– Check if “Contrast” or “Brightness” are adjusted properly. (See page 51) 
– Check if “Image level” is selected properly. (See pages 44, 48)
– Check the Lamp mode function. ( See “SETTING” section on page 57)
–   Check  the  LAMP  REPLACE  indicator.  If  it  lights,  the  end  of  lamp  life  is  approaching. 
Replace the lamp with a new one promptly.  (See page 66)
The color is strange.– Check the Input signal, color system, video system, or computer system mode.
– Adjust the Image Level properly.  (See pages 44, 48)
The image is Left/Right 
reversed.– Check the Ceiling / Rear function.  (See pages 46, 50.)
The image is Top/Bottom 
reversed.– Check the Ceiling function.  (See pages 46, 50.)
The image is distorted or 
runs off.– Check “PC Adjust” menu or “ Aspect” menu and adjust them.
Auto PC adjustment 
function does not work.–  Check the Input signal.  Auto PC Adjustment function cannot work when 480p, 575p, 
720p, 480i, 575i, 1035i, or 1080i is selected or when the digital signal is input into DVI 
terminal. (See page 41) 
Some displays are not 
seen during the operation.– Check the Display function  (see page 54).
The setting does not 
remain after turning off 
power.–  Make  sure  you  selected  “Store”  after  adjusting  settings.  Some  settings  cannot  be 
stored if not registered with “Store”.
Power management 
function does not work.–  Power  management  function  cannot  work  while  “Freeze”  function  is  running  or  the 
shutter is closed.
Image disappears 
automatically.–  Check the power management function in the Setting. The power management is set 
to "On" at the factory.
Capture function does not 
work.– Check the connection to see if there is signal.
Some menus cannot be 
selected.– Each of the Video Input and Computer Input has a limit on selectable menus.
No sound
– Check the audio cable connection from audio input source.
– Adjust the audio source.
– Press the Volume + button.  ( See page 33)
– Press the Mute button.  (See page 33)
– Is the image projected? You will hear the sound only when the image is projected.
– Make sure you selected correct Input pattern. (See page 33)
Appendix 
						

							73
WARNING: 
High voltages are used to operate this projector . Do not attempt to open the cabinet .
If problems still persist after following all operating instructions, contact the dealer where you purchased the projector 
or  the  service  center.  Specify  the  model  number  and  explain  about  the  problem. We  will  advise  you  how  to  obtain 
service.
Appendix
The power is turned off 
automatically.
–   Power management function runs by initial setting.  Check “SETTING” section on page  
58.
–    When the filter cartridge replacement icon keeps appearing on the screen at turning 
on the projector for some time and no action is taken to replace the filter cartridge, the 
projector will be automatically shut down in 3 minutes after turning on to protect the 
projector. (See pages 63-65, 79)
–   Do not cover the ventilation slots on the projector. (See pages 4, 8)
–   Projector  may  be  used  in  high  ambient  temperature  environment.  Make  sure  the 
temperature is not out of Operating Temperature
 (41˚F–104˚F [5˚C–40˚C]). (See page 71)
You cannot operate with 
the side control.–   The  side  control  is  not  available.  If  the  side  control  is  locked  at  “Key  lock”  under 
“Security” of SETTING section.  Please check “SETTING” section on page 59.
The remote control unit 
does not work.
– Check the batteries.
– Check if the RC sensor is set properly.  (See page 58)
– Make sure no obstruction is between the projector and remote control unit.
–   Make  sure  you  are  not  too  far  from  the  projector  when  using  the  remote  control  unit.
Maximum operating range is 16.4’ (5m).
–   Make  sure  that  the  remote  control  unit  code  conforms  to  the  projector’s  code.    (See 
“SETTING” section on page 57.)
– Unlock the Key lock function for the remote control unit.  (See page 59)
–    W ireless  remote  control  unit  does  not  work  when  the  remote  control  cable  is 
connected to the  projector.  (See page 18)
–  Check if the ALL OFF switch on the remote control unit is set to “ON.”
–   Make  sure  that  the  simple  mode  in  the  remote  control  function  is  set  to  “Off“  (See 
page 57).
Wireless mouse function 
does not work.– Check the cable connection between the projector and your computer. (See page 36)
– Check the mouse setting on your computer.
– Turn on the projector before you turn on the computer.
Indicators blink or light.–  Check  the  status  of  the  projector  with  referring  to  “  INDICATORS  AND  PROJECTOR 
CONDITION” on pages 77-79
appears on the screen
– Your operation is invalid. Operate correctly.
Unable to unlock the Logo 
PIN code lock, Security 
key lock or Security PIN 
code lock.
– Contact the dealer where you purchased the projector or the service center.
Forget the Logo PIN code 
or Security PIN code. – Contact the dealer where you purchased the projector or the service center. 
						

							74
Menu Tree
InputRGB (PC analog)Go to System (1)Input 1
Y, Pb/Cb,Pr/Cr
Computer Input/Video Input
RGB (Scart)
RGB (PC digital)
RGB (AV HDCP)
Network
Video
RGB
Go to System (2)
Go to System (3)
Go to System (1)
Go to System (2)Video
Y, Pb/Cb,Pr/Cr
S-video
Go to System (3)
Go to System (2)
Input 2
Input 3
Go to System (1)
InputH-sync freq.V-sync freq.
Information
AspectLanguageLamp statusPower management
Security
Remote control
0–630–63
Image AdjustContrastBrightnessColor ]Tint ]0–630–63
✔Note:
 
•	 The	Menu	display	varies	depending	on	the	input	signal.
InformationImage Adjust
HighColor temp.
Appendix
Color
management
Auto picture 
controlOff/L1/L2
Off/AutoAdvanced color
COLOR
GAMMA
LISTCOLOR M.
MENU
MidLow
COLOR M.
ALL DELMENU
Projector
Shutter management Remote Control
5 - 180 Min
PIN code lockKey lock
RC codeSimple mode
Network will be displayed only when an 
optional Network Imager is attached.
]
]
Quit
Off/On/Film
White Balance
Sharpness
ResetStore
Gamma
Progressive ]
Red/Green/Blue
0–31 0–15
Custom 1Yes/No
Quit
Off/OnNoise reduction ]
]
Displayed	only	in	 Video	Input
HighMidLow
XLow
Adj.
Color temp.HighMidLow
Color temp.
OffsetRed/Green/Blue
Custom 10
VolumeMuteOn/OffSound0–63
Input patternQuit
Sound
SERIAL NO.
0-63
0-63 
						

							75
Computer Input
System (1)Mode 1
Mode 2
Image SelectStandard
High contrast
Custom 1
Custom 10
AspectNormal
True
Wide
Full screen
Digital zoom +
Digital zoom -
PC AdjustAuto PC adj.
Fine sync.
Total dots
Position H
Position V
Current mode
Clamp
Display area - H
Display area - V
Reset
Mode free
Store
Quit
0–31
Yes/No
Mode 1
Mode 10
Quit
] System displayed in the System Menu varies depending on the input signal.
✔Note:
 
•	 The	Menu	display	varies	depending	on	the	input	signal.
SVGA 1
SVGA 2
SVGA 3
Rear
Keystone
CeilingResetStore
On/OffOn/Off
CustomH & VScale
Position
H / VOn/OffH / VCommonReset
Video Input
System (2)Auto
PAL
SECAM
NTSC
NTSC 4.43
PAL-M
PAL-N
System (3)Auto
1080i
1035i
720p
575p
480p
575i
480i
Image SelectStandard
Cinema
Custom 1
Custom 10
AspectNormal
Wide
Rear
Keystone
CeilingResetStore
On/OffOn/Off
CustomH & VScale
Position
H / VOn/OffH / VCommonReset
Reset
Reset
Appendix
Quit
Quit
Quit 
						

							76
Computer Input/Video Input
SettingLanguage
Fan control
Quit
Position
Blue/User/Black
Logo select
Capture
Logo PIN code lock
Quit
Auto/Normal/Eco1/Eco2
Yes/No
12 languages provided.
Menu
Logo
Lamp mode
Filter control
Both/Front/Back
Normal/Max
Power management
Background
On
RC sensor
Ready
Off
Shut down
1–30 Min.
Quit
On/OffOn start
Pointer
Key lockSecurityOff
Projector
Remote control
PIN code lockOff/On1/On2
PIN code change
On/Countdown Off/OffDisplay
User/Default/Off
Yes/No
Simple modeRemote control
RC code
Cross/Arrow/Dot
Appendix
Quit
Used timeFilter counter
Yes/NoFactory default
Quit
Off/400H/700H/1000H
ResetYes/No
Quit
Scrolls remainingScroll(s)
ResetYes/No
Quit
8 test patterns providedTest patternQuit
Lamp counterHour(s)
Quit
ResetYes/No
Shutter
Management
Remote controlOn/Off
Projector
On/Off
5 - 180 Min.
Quit
Code 1
Code 8Quit
On/Off
Simple Menu
Quit
On/Off
Off
Protection
Logo PIN code change 
						

							77
Indicators and Projector Condition
Check the indicators for the projector condition.  
Appendix
The projector is operating normally .
Indicators
Projector ConditionPOWER
green LAMP/
SHUTTER
red/blue WARNING
TEMP.
red WARNING
FILTER
orange LAMP
REPLACE
orange
The projector is off. (The AC power cord is unplugged.)
The projector is in stand-by mode. Press the POWER button 
to turn on the projector.
The projector is operating normally.
(The shutter is open)
The projector is operating normally.
(The shutter is closed)
The projector is preparing for stand-by or the projection lamp 
is being cooled down. The projector cannot be turned on until 
cooling is completed and the POWER indicator lights green.
The projection lamp is being cooled down in the Power 
management mode.
The projector is in the Power management mode.
The projection lamp is being cooled down in the Shutter 
management mode.
The projector is in the Shutter management mode.  Press the 
POWER button to turn on the projector.
The filter is scrolled using the FILTER button on the remote 
control unit or the Filter control function in the setting menu. 
When the filter is being scrolled, the Filter replacement icon 
and “Please wait...” message (Fig. 1) appear on the screen for 
about 30 seconds.
• • • on
• • • off
• • •   blinking at the normal rate       
(approx. 1 second ON,         
1 second OFF)
• • • dim• • •  blinking slow           
(approx. 2 seconds ON, 
2 seconds OFF)
]
]
]
]
Fig .1    Filter replacement icon and “Please wait...”
• • • on (blue)❊❊• • •  blinking at the normal rate (blue 
and dim red) (approx. 1 second 
ON, 1 second OFF)❊• • • blinking fast (blue and dim red) 
(approx. 0.5 seconds ON,  0.5 
seconds OFF)
• • • blinking fast              
(approx. 0.5 seconds ON,  
0.5 seconds OFF)
• • • on (red)❖
❖• • • dim (red)
❖
❖
]❊
❖
]❖
❖
❊
❊] ] ]
]
]
] ]
]
] ]
]
• • • Differ according to conditions.]
] 
						

							78
Appendix
The projector is detecting abnormal condition .
Indicators
Projector ConditionPOWERgreen LAMP/
SHUTTER
red/blue WARNING
TEMP.
red WARNING
FILTER
orange LAMP
REPLACE
orange
The temperature inside the projector is elevated close to the 
abnormally high level.
The temperature inside the projector is abnormally high. The 
projector cannot be turned on. When the projector is cooled 
down enough and the temperature returns to normal, the 
POWER indicator lights green and the projector can be turned 
on. (The WARNING TEMP. indicator keeps blinking.) Check and 
replace the filter.
The projector has been cooled down enough and the 
temperature returns to normal. When turning on the projector, 
the WARNING TEMP. indicator stops blinking. Check and 
replace the filter.
The lamp cannot light up. (The projector is preparing for stand-
by or the projection lamp is being cooled down. The projector 
cannot be turned on until cooling is completed.)
The lamp cannot light up. (The lamp has been cooled down 
enough and the projector is in stand-by mode and ready to be 
turned on with the POWER button.)
The lamp has been used overtime. Replace the lamp 
immediately and then reset the lamp counter. The indicator 
will be turned off after resetting the counter.
  When the filter detects clogging, reaches a time set in the timer setting or runs out of the filter scroll, the WARNING 
FILTER indicator lights orange. When this indicator lights orange, replace the filter or the filter cart\
ridge with a new one 
promptly. Reset the Filter counter and Scroll counter after replacing the filter cartridge (p.65). 
]
] ]
]]
  When the projection lamp reaches its end of life, the LAMP REPLACE indicator lights orange. When this indicator lights 
orange, replace the projection lamp with a new one promptly. Reset the lamp counter after replacing the lamp (p.67).
WARNING FILTER
LAMP REPLACE 
]
]]
]❖
❖
❖
❖
❖
]
]
] 
						

							79
The projector is detecting abnormal condition .
Indicators
Projector ConditionPOWERgreen LAMP/
SHUTTER
red/blue WARNING
TEMP.
red WARNING
FILTER
orange LAMP
REPLACE
orange
If the Filter counter reached a time set in the timer setting, 
a Filter replacement icon (Fig.2) appears on the screen and 
the WARNING FILTER indicator on the top panel lights up. 
Replace the filter as soon as possible. If the filter is out of 
scroll and the projector reaches a time set in the timer setting, 
Fig. 3 appears on the screen and the WARNING FILTER 
indicator lights up. Replace the filter cartridge as soon as 
possible.
If the filter is clogged and no scroll is left in the filter cartridge, 
a Filter cartridge replacement icon (Fig.4) appears on the 
screen and the WARNING FILTER indicator lights up. Replace 
the filter cartridge as soon as possible.
✔Note:	 •	 Fig.2,	Fig.3	and	Fig.4	icon	will	not	appear	when	the	Display	function	 is	set	to	 “Off”	(p.54)	or	during	 “Freeze”	(p.35).
The filter cartridge is not installed in the projector. Check the 
filter compartment to see if the filter cartridge is installed in 
the projector. When the filter cartridge is installed and the 
indicators continue to light and blink, read the column below.
The projector detects an abnormal condition and cannot be 
turned on. Unplug the AC power cord and plug it again to turn 
on the projector. If the projector is turned off again, unplug the 
AC power cord and contact the dealer or the service center. 
Do not leave the projector on. It may cause an electric shock 
or a fire hazard.
The shutter is out of control. 
The shutter is out of control. (The projector is in the cooling 
mode.)
The shutter is out of control. (The projector is in the stand-by 
mode.) In that case, contact the service station immediately.
Fig .2   Filter replacement icon
Fig .4    Filter cartridge replacement icon
Fig .3
]
]
] ]
]
] ]
]
]
Appendix
]
❖ 
						

							80
ON-SCREEN DISPLA yRESOLUTIONH-Freq . 
(kHz) V-Freq .(Hz)
VGA 1 640x480 31.470 59.880 
VGA 2 720x400 31.470 70.090 
VGA 3 640x400 31.470 70.090 
VGA 4 640x480 37.860 74.380 
VGA 5 640x480 37.860 72.810 
VGA 6 640x480 37.500 75.000 
VGA 7 640x480 43.269 85.000 
MAC LC13 640x48034.970 66.600 
MAC 13 640x480 35.000 66.670 
480p 640x480 31.470 59.880 
575p 768x575 31.250 50.000 
575i
768x576
(Interlace)15.625 50.000 
480i
640x480
(Interlace)15.734 60.000
SVGA 1 800x600 35.156 56.250 
SVGA 2 800x600 37.880 60.320 
SVGA 3 800x600 46.875 75.000 
SVGA 4 800x600 53.674 85.060 
SVGA 5 800x600 48.080 72.190 
SVGA 6 800x600 37.900 61.030 
SVGA 7 800x600 34.500 55.380 
SVGA 8 800x600 38.000 60.510 
SVGA 9 800x600 38.600 60.310 
SVGA 10 800x600 32.700 51.090 
SVGA 11 800x600 38.000 60.510 
MAC 16 832x624 49.720 74.550 
XGA 1 1024x768 48.360 60.000 
XGA 2 1024x768 68.677 84.997 
XGA 3 1024x768 60.023 75.030 
XGA 4 1024x768 56.476 70.070 
XGA 5 1024x768 60.310 74.920 
XGA 6 1024x768 48.500 60.020 
XGA 7 1024x768 44.000 54.580 
XGA 8 1024x768 63.480 79.350 
XGA 9
1024x768
(Interlace)36.000 87.170
XGA 10 1024x768 62.040 77.070 
XGA 11 1024x768 61.000 75.700 
XGA 12
1024x768
(Interlace)35.522 86.960
XGA 13 1024x768 46.900 58.200 
XGA 14 1024x768 47.000 58.300 
XGA 15 1024x768 58.030 72.000 
MAC 19 1024x768 60.240 75.080 
SXGA 1 1152x864 64.200 70.400 
SXGA 2 1280x1024 62.500 58.600 
SXGA 3 1280x1024 63.900 60.000 
SXGA 4 1280x1024 63.340 59.980 
SXGA 5 1280x1024 63.740 60.010 
ON-SCREEN 
DISPLA yRESOLUTIONH-Freq . 
(kHz) V-Freq .(Hz)
SXGA 6 1280x1024 71.690 67.190 
SXGA 7 1280x1024 81.130 76.107 
SXGA 8 1280x1024 63.980 60.020 
SXGA 9 1280x1024 79.976 75.025 
SXGA 10 1280x960 60.000 60.000 
SXGA 11 1152x900 61.200 65.200 
SXGA 12 1152x900 71.400 75.600 
SXGA 13
1280x1024(Interlace)50.000 86.000
SXGA 14
1280x1024(Interlace)50.000 94.000
SXGA 15 1280x1024 63.370 60.010 
SXGA 16 1280x1024 76.970 72.000 
SXGA 17 1152x900 61.850 66.000 
SXGA 18
1280x1024(Interlace)46.430 86.700
SXGA 19 1280x1024 63.790 60.180 
SXGA 20 1280x1024 91.146 85.024 
SXGA+ 1 1400x1050 63.970 60.190 
SXGA+ 2 1400x1050 65.350 60.120 
SXGA+ 3 1400x1050 65.120 59.900 
SXGA+ 4 1400x1050 64.03060.010
SXGA+ 5 1400x1050 62.50058.600
MAC 21 1152x870 68.680 75.060 
MAC 1280x960 75.000 75.080 
MAC 1280x1024 80.000 75.080 
WXGA 1 1366x768 48.360 60.000 
WXGA 2 1360x768 47.700 60.000 
WXGA 3 1376x768 48.360 60.000 
WXGA 4 1360x768 56.160 72.000 
WXGA 6 1280x768 47.776 59.870 
WXGA 7 1280x768 60.289 74.893 
WXGA 8 1280x768 68.633 84.837 
WXGA 9 1280x800 49.600 60.050 
WXGA 10 1280x800 41.200 50.000 
WXGA 11 1280x800 49.70259.810
WUXGA 1 1920x1200 74.55659.885
WSXGA+ 1 1680x1050 65.29059.954
WXGA+ 1 1440x900 55.93559.887
UXGA 1 1600x1200 75.000 60.000 
UXGA 2 1600x1200 81.250 65.000 
UXGA 3 1600x1200 87.500 70.000 
UXGA 4 1600x1200 93.750 75.000 
720p 1280x720 45.000 60.000 
720p 1280x720 37.50050.000 
1035i
1920x1035 (Interlace)33.750 60.000
1080i
1920x1080 (Interlace)33.750 60.000
1920x1080
(Interlace)28.125  50.000 
Compatible Computer Specifications
Basically this projector can accept the signal from all computers with the V- and H-Frequency mentioned below 
and less than 180 MHz of Dot Clock.
Appendix
]
]
]
]
]
]
]
✔Note:
	 •	True	cannot 	be 	selected 	when										 is	selected.	(p.45)]