Canon Ir5065 User Guide

List of Error Messages3-7
Troubleshooting
3
List of Error Messages
List of Error Codes without Messages
If a job or operation does not complete successfully, check the error code, and perform the necessary operations according to the error code displayed. You can check the error code on 
the Details screen under [Log] from the System Monitor screen. (See Job Details, in the 
Reference Guide.)
If a send, receive, or fax job does not complete successfully, the error code is printed in the 
Results column...

List of Error Messages3-8
Troubleshooting
3
# 037 
Cause Documents could not be received because there was insufficient memory available. 
Remedy Erase unnecessary documents and documents with errors from memory to increase the amount of available memory. (See Chapter 2, Introduction to the Mail Box Functions, in the Copying and Mail Box Guide, and Chapter 6, Receiving Documents, in the Sending and Facsimile Guide.)
#099
Cause Copying/printing was interrupted.
Remedy Try copying/printing again.
# 701...

List of Error Messages3-9
Troubleshooting
3
# 711 
Cause The inbox memory is full. 
Remedy Erase the unnecessary documents stored in the inbox. (See Chapter 2, Introduction to the Mail Box Functions, in the Copying and Mail Box Guide, and Chapter 6, Receiving Documents, in the Sending and Facsimile Guide.
# 712 
Cause The maximum number of documents are already stored in the inbox. 
Remedy Erase the unnecessary documents stored in the inbox. (See Chapter 2, Introduction to the Mail Box Functions, in the...

List of Error Messages3-10
Troubleshooting
3
# 823 
Cause Unable to connect with the remote copy printers. 
Remedy Check the network, and try again. If the machine still does not operate correctly, contact your system manager.
# 824 
Cause A communication error occurred with the remote copy printers. 
Remedy Check the network, and try again. If the machine still does not operate correctly, contact your system manager.
# 825 
Cause 1 The Department ID and password set on the host machine do not match...

List of Error Messages3-11
Troubleshooting
3
# 851 
Cause 1 There is insufficient memory remaining in the system. 
Remedy Check the systems available memory, and delete any unnecessary documents stored in inboxes. 
Cause 2 The machines memory is full. 
Remedy Erase unnecessary documents and documents with errors from memory to increase the amount of available memory. (See Chapter 2, Introduction to the Mail Box Functions, in the Copying and Mail Box Guide, and Chapter 6, Receiving Documents, in the...

List of Error Messages3-12
Troubleshooting
3
# 853 
Cause 1 When trying to print a large number of pages, the job is not performed due to insufficient memory resources. 
Remedy Reduce the number of pages to print, or perform the print job again when no other jobs are reserved. 
Cause 2 The job could not be processed, because it was cancelled from the printer driver while the print data was being sent to the machine. 
Remedy Try printing again. 
Cause 3 The spool memory is full when Use Spooler in Network...

List of Error Messages3-13
Troubleshooting
3
# 855 
Cause Device information could not be delivered because a language that the client machine does not support was included in the device information. 
Remedy Contact your local authorized Canon dealer.
# 856 
Cause The job was cancelled because there was not enough free space on the hard disk to store the temporary data. 
Remedy Contact your System Manager.
# 857 
Cause Data reception timed out, or the job was cancelled at the host. 
Remedy Check that the...

List of Error Messages3-14
Troubleshooting
3
# 860 
Cause 1 A paper jam occurred during printing. 
Remedy Try printing again.
Cause 2 Recovery printing was not performed. 
Remedy Try printing again.
Cause 3 You tried to print on a transparency sheet made for colour copies. 
Remedy Load transparencies made for black-and-white copies into the machine and then try printing again.
# 861 
Cause An error occurred while processing PDL data or image data. 
Remedy Confirm the print settings you made when printing...

List of Error Messages3-15
Troubleshooting
3
# 863 
Cause An error occurred while processing PDL data or image data. 
Remedy Check the settings, and try printing again.
# 864 
Cause 1 The external controller or controller board is not attached, or is not functioning properly. 
Remedy Contact your System Manager.
Cause 2 The external controller or controller board cannot be recognized correctly. 
Remedy Contact your System Manager.
# 865 
Cause The Mail Box function is restricted. 
Remedy Contact your...

List of Error Messages3-16
Troubleshooting
3