Canon Digital Ixus I7 User Guide

							  Troubleshooting
109
Reading images from memor y card is slow.
Memory card was 
formatted in another 
device. zUse a memory card formatted in 
your camera (p. 29).
Batter y
Batter y consumed quickly.
Battery life exceeded if 
battery loses its charge 
quickly at normal 
temperature (23 °C/73 
°F). zReplace the battery with a new one 
(Basic Guide p. 8).
Batter y will not charge.
Battery life exceeded. zReplace the battery with a new one 
(Basic Guide p. 8).
• Poor connection 
between camera and 
camera station.
• Poor connection 
between battery and 
battery charger.zPlace the camera securely in the 
camera station or the battery 
securely in the battery charger.
TV monitor output
Image is distorted or not showing on TV 
monitor.
Incorrect video system 
setting. zSet the video system to the 
appropriate setting, NTSC or PAL, 
for your TV (p. 27).
 
						

							110
Printing on Direct Print Compatible 
Printers
Cannot print.
Camera station and 
printer not properly 
connected.zAttach the camera station to the 
printer securely with the supplied 
cable.
Printer power is off.zTurn on the printer.
Incorrect print connection.zIn the   (Set up) menu, select 
[Print Method] and select [Auto] 
(p. 27).
 
						

							  List of Messages
111
List of Messages
The following messages may appear on the LCD monitor during 
shooting or playback. Please refer to the Direct Print User Guide for 
the messages that display during a printer connection.
Busy... 
zImage is being recorded to, or read from, memory card. The 
playback mode is starting up.
No memory card
zYou turned on the camera without a memory card installed, or 
with a memory card installed in the wrong orientation (Basic 
Guide, p. 10).
Card locked! 
zThe SD memory card or SDHC memory card is write-protected.
Cannot record 
zYou attempted to shoot an image without a memory card installed 
in the camera or with a memory card incorrectly installed in the 
wrong orientation, or you attempted to attach a sound memo to a 
movie. 
Memory card error
zThe memory card may be malfunctioning. Some malfunctioning 
memory cards may be fixed by formatting them in this camera.
However, if this error message appears even when using the 
supplied memory card, contact your Canon Customer Support 
Help Desk as there may be a problem with the camera.
Memory card full 
z
Memory card is full of images and no more can be recorded or 
saved. Or no more image settings or sound memos can be recorded.
 
						

							112
Naming error! 
zThe file name could not be created because there is a file with 
the same name as the folder that the camera is attempting to 
create, or the highest possible file number has already been 
reached. In the Set up menu, set the File Numbering option to 
[Auto Reset]; alternatively, save all the images you wish to retain 
onto a computer, then reformat the memory card. Please note 
that formatting will erase all the existing images and other data.
Change the battery pack. 
zBattery charge is insufficient to operate the camera. Replace it at 
once with a charged one or recharge the battery.
No image. 
zNo images recorded on memory card.
Image too large. 
zYou attempted to play back an image larger than 4992 x 3328 
pixels or with a large data size.
Incompatible JPEG format.
zYou attempted to play back an incompatible JPEG image (such 
as those edited on computers).
RAW
zYou attempted to play back a RAW image.
Unidentified Image 
zYou attempted to play back a corrupted image, an incompatible 
image (proprietary format used by another manufacturer’s 
camera, etc.), an image edited on a computer or a movie clip 
recorded by another camera. 
Cannot magnify! 
zYou attempted to magnify an image recorded in a different 
camera or data type, an image edited with a computer, or a 
movie.
 
						

							  List of Messages
113
Cannot rotate 
zYou attempted to rotate an image recorded in a different camera 
or data type, or an image edited with a computer.
Incompatible WAVE format. 
zA sound memo cannot be added to this image since the data 
type of the existing sound memo is incorrect.
Cannot register this image! 
zYou attempted to register an image recorded in a different 
camera or a movie as a start-up image.
Cannot modify image
zYou attempted to apply a My Colors effect to a movie or an image 
recorded in a different camera.
Cannot assign to category
zYou attempted to categorize an image recorded in a different 
camera.
Cannot transfer!
zWhen transferring images to your computer using the Direct 
Transfer menu, you attempted to select an image with corrupted 
data or an image taken with a different camera or data type. You 
may have also attempted to select a movie when [Wallpaper] was 
selected in the Direct Transfer menu.
Protected! 
zYou attempted to erase or edit a protected image, movie or 
sound memo.
Too many marks. 
zToo many images have been marked with print settings, transfer 
settings or slide show settings. Cannot process any more.
 
						

							114
Cannot complete! 
zCould not save a part of the print, transfer or slide show settings.
Unselectable image. 
zYou attempted to set the print settings for a non-JPEG image.
Communication error
zThe computer was unable to download the image due to the 
large amount of images (approx. 1000) stored on the memory 
card.
Lens error, restart camera
zCamera detected an error while moving the lens and cut the 
power automatically. This error message may appear if you press 
on the lens while it is moving or turn on the camera in a dusty or 
sandy environment. Turn on the camera again and shoot or 
playback images. Take the camera to a service center if this 
message appears frequently because there may be a problem 
with the lens. 
Exx
z(xx: number) Camera detected an error. Turn the power off and 
then back on, then shoot or play back. A problem exists if the 
error code reappears. Note the number and contact your Canon 
Customer Support Help Desk. If an error code displays directly 
after taking a picture, the shot may not have been recorded. 
Check image in playback mode.
 
						

							  Appendix
115
Appendix
Batter y Handling
Battery Charge
The following icon and message will display.
Batter y Handling Precautions
zKeep the battery terminals clean at all times.
Dirty terminals may cause poor contact between the battery and 
camera. Polish the terminals with a soft cotton swab before 
charging or using the battery.
zAt low temperatures, battery performance may be reduced 
and the low battery icon ( ) may appear earlier than usual.
Under these conditions, revive the battery by warming it in a 
pocket immediately before use.
zHowever, ensure that there are no metallic items in the 
pocket that could cause a short circuit, such as a key ring, 
etc.
The battery may be short circuiting.
zDo not allow any metal objects 
such as key rings to touch the 
( ) and ( ) terminals (Fig. A). 
To carry the battery or store it 
during periods of disuse, always 
replace the terminal cover (Fig. 
B).
These conditions can damage the 
battery.
Battery charge is low. 
Recharge it as soon as 
possible it will be used for an 
extended period.
   
 
Change the battery pack
Battery charge is insufficient to 
operate the camera. Replace 
the battery immediately.
Fig. AFig. B
 
						

							116
You may be able to check the charge state depending upon how 
the terminal cover is attached (Fig. C, D).
zYou are recommended to use it in the camera until it is 
completely discharged and to store it in an indoor location 
with low relative humidity and between the temperatures of 
0 – 30 °C (32 – 86 °F).
Storing a fully charged battery for long periods of time (about one 
year) may shorten its life cycle or affect its performance. If you do 
not use the battery for long periods of time, charge it fully and 
discharge it fully in the camera about once a year before 
returning it to storage.
Charging the Batter y
zUse the supplied camera station and compact power adapter 
or Battery Charger CB-2LV/CB-2LVE (sold separately) to 
recharge Battery Pack NB-4L.
zSince this is a lithium-ion battery, you need not completely 
discharge it before recharging.
zIt takes approximately 1 hour 30 minutes to fully charge the 
battery from a depleted state (based on Canon’s testing 
standards).
• Charging it within a temperature range of 5 – 40 °C (41 – 104 
°F) is recommended.
• Charge times may vary according to the ambient temperature 
and the batterys charge state.
zYou are advised to charge the battery on the day of use, or 
one day before, to ensure a full charge.
Even charged batteries continue to discharge naturally.
zIf the performance of the battery diminishes substantially 
even when it is fully charged, its life has been exceeded and 
it should be replaced.
Fig. CFig. D
Charged Battery
Attach it so the   
is visible
Spent Battery
Attach it the 
opposite way to 
Fig. C.
 
						

							  Appendix
117
Handling the Memor y Card
SD Memor y Card and SDHC Memor y Card 
Write Protect Tab
Cautions When Handling
zMemory cards are high-precision electronic devices. Do not 
bend them, apply force to them, or subject them to shocks 
or vibration.
zDo not attempt to disassemble or alter the memory card.
zDo not allow dirt, water or foreign objects to contact the 
terminals on the back of the card. Do not touch the 
terminals with your hands or metal objects.
zDo not peel away the original label on the memory card or 
cover it with another label or sticker.
zWhen writing on the memory card, do not use a pencil or 
ball-point pen. Only use a soft point pen (e.g. felt-tip pen).
z Do not use or store memory cards in the following 
locations.
• Locations subject to dust or sand
• Locations subject to high humidity and high temperatures
zSince some or all of the data recorded on the memory card 
may be corrupted or erased by electrical noise, static 
electricity, or camera or card malfunction, making a backup 
copy of important data is recommended.
Slide the switch 
up.Slide the switch down 
(you can protect the 
images and other 
data on the card)
Write Protect Tab
Writing/Erasing Possible
Writing/Erasing Impossible
 
						

							118
For matting
zPlease note that formatting (initializing) an memory card 
erases all data, including protected images.
zYou are recommended to use memory cards that have been 
formatted in your camera.
• The card supplied with the camera may be used without further 
formatting.
• When the camera is malfunctioning, a corrupted memory card 
might be the cause. Reformatting the memory card may solve 
the problem.
• When a non-Canon brand memory card is malfunctioning, 
reformatting it may solve the problem.
• Memory cards formatted in other cameras, computers, or 
peripheral devices may not operate correctly in this camera. 
When that happens, reformat the memory card with this 
camera.
zIf formatting in the camera does not work properly, turn the 
camera off and re-insert the memory card. Then turn the 
camera back on and format again.
zData on a card is not completely erased even when the card 
is formatted or images are erased because these processes 
merely change the file management data. Please note this 
fact when transferring ownership or disposing of cards. 
Take care to destroy the card when disposing of it to prevent 
the leakage of personal data.