Canon Digital Ixus 55 User Guide

							99
  Troubleshooting
Playback
Cannot play back.
You attempted to play 
back images shot with 
another camera or 
images edited with a 
computer.zComputer images that cannot be 
played back will play back if they are 
added to the camera using the 
supplied software program 
ZoomBrowser EX or ImageBrowser. 
File name was changed 
with a computer or file 
location was changed.zSet the file name or location on the 
file format/structure of the camera. 
(Refer to the Software Starter Guide 
for details).
Movies cannot be edited.
Some movies shot with another camera cannot be edited. 
Movies do not play back correctly.
Movies recorded with high resolutions and frame rates may 
momentarily stop playing if played on slow reading memory 
cards.
You may experience frame dropping and audio breakup when 
playing back a movie on a computer with insufficient system 
resources.
Movies recorded at the 
 Fast Frame Rate 
setting and with the video 
signal set to the PAL 
format, may play back 
with a frame rate lower 
than the recorded one 
when output to a TV or 
video. You can play every 
frame by using the slow 
motion playback.zTo check the images at the original 
frame rate, you are recommended 
to play the movie back on the 
cameras LCD monitor or on a 
computer.
 
						

							100
Reading images from memor y card is slow.
Memory card was 
formatted in another 
device. zUse a memory card formatted in 
your camera (p. 23).
Batter y/Batter y Charger
Batter y consumed quickly.
Battery life exceeded if 
battery loses its charge 
quickly at normal 
temperature (23 °C/73 
°F). zReplace the battery with a new one 
(Basic Guide p. 2).
Batter y will not charge.
Battery life exceeded. zReplace the battery with a new one 
(Basic Guide p. 2).
TV monitor output
Image not showing on TV monitor.
Incorrect video system 
setting. zSet the video system to the 
appropriate setting, NTSC or PAL, 
for your TV (p. 30).
Shooting in Stitch Assist 
mode.zThe output will not appear on a TV 
in Stitch Assist mode. Cancel the 
Stitch Assist mode (Basic Guide 
p. 6).
 
						

							101
  List of Messages
List of Messages
The following messages may appear on the LCD monitor during 
shooting or playback. Please refer to the Direct Print User Guide for 
the messages that display during a printer connection.
Busy... 
zImage is being recorded to, or read from, memory card. The 
playback mode is starting up.
No memory card
zYou turned on the camera without a memory card installed.
Card locked! 
zThe SD memory card is write-protected.
Cannot record 
zYou attempted to shoot an image without a memory card 
installed, or attempted to attach a sound memo to a movie.
Memory card error
zMemory card has experienced an anomaly.
Memory card full 
z
Memory card is full of images and no more can be recorded or 
saved. Or no more image settings or sound memos can be 
recorded.
Naming error! 
zThe image could not be created because there is an image with 
the same name as the directory that the camera is attempting to 
create, or the highest possible file number has already been 
reached. In the Set up menu, set the File Numbering option to 
[Auto Reset]. Save all the images you wish to retain onto a 
computer, then reformat the memory card. Please note that 
formatting will erase all the existing images and other data.
 
						

							102
Change the battery pack. 
zBattery charge is insufficient to operate the camera. Replace it at 
once with a charged one or recharge the battery.
No image. 
zNo images recorded on memory card.
Image too large. 
zYou attempted to play back an image larger than 4992 x 3328 
pixels or with a large data size.
Incompatible JPEG format.
zYou attempted to play back an incompatible JPEG image.
Corrupted Data. 
zYou attempted to play back an image with corrupted data.
RAW
zYou attempted to play back a RAW image.
Unidentified Image 
zYou attempted to play back an image that was recorded in a 
special data type (proprietary data type used by the camera of 
another manufacturer, etc.) or a movie clip recorded by another 
camera.
Cannot magnify! 
zYou attempted to magnify an image recorded in a different 
camera or data type, an image edited with a computer, or a 
movie.
Cannot rotate 
zYou attempted to rotate an image recorded in a different camera 
or data type, an image edited with a computer, or a movie.
Incompatible WAVE format. 
zA sound memo cannot be added to this image since the data 
type of the existing sound memo is incorrect.
 
						

							103
  List of Messages
Cannot register this image! 
zYou attempted to register an image recorded in a different 
camera or a movie as a start-up image.
Protected! 
zYou attempted to erase or edit a protected image, movie or 
sound memo.
Too many marks. 
zToo many images have been marked with print settings, transfer 
settings or slide show settings. Cannot process any more.
Cannot complete! 
zCould not save the print, transfer or slide show settings.
Unselectable image. 
zYou attempted to set the print settings for a non-JPEG image.
Exx
z(xx: number) Camera malfunction. Turn the power off and then 
back on, then shoot or play back. A problem exists if the error 
code reappears. Note the number and contact your Canon 
Customer Support Help Desk. If an error code displays directly 
after taking a picture, the shot may not have been recorded. 
Check image in playback mode.
 
						

							104
Appendix
Batter y Handling
Batter y Charge
The following icon and message will display.
Batter y Handling Precautions
zKeep the battery terminals   clean at all times.
Dirty terminals may cause poor contact between the battery and 
camera. Polish the terminals with a soft cotton swab before 
charging or using the battery.
zAt low temperatures, battery performance may be reduced 
and the low battery icon ( ) may appear earlier than usual.
Under these conditions, revive the battery by warming it in a 
pocket immediately before use.
zHowever, ensure that there are no metallic items in the 
pocket that could cause a short circuit, such as a key ring, 
etc.
The battery may be short circuiting.
zDo not allow any metal objects 
such as key rings to touch the 
( ) and ( ) terminals (Fig. A). 
To carry the battery or store it 
during periods of disuse, always 
replace the terminal cover (Fig. 
B).
These conditions can damage the 
battery.
Battery charge is low. 
Recharge it as soon as 
possible it will be used for an 
extended period.
   
 
Change the battery pack
Battery charge is insufficient to 
operate the camera. Replace 
the battery immediately.
Fig. AFig. B
 
						

							105
  Appendix
You may be able to check the charge state depending upon how 
the terminal cover is attached (Fig. C, D).
zYou are recommended to use it in the camera until it is 
completely discharged and to store it in an indoor location 
with low relative humidity and between the temperatures of 
0 – 30 °C (32 – 86 °F).
Storing a fully charged battery for long periods of time (about one 
year) may shorten its life cycle or affect its performance. If you do 
not use the battery for long periods of time, charge it fully and 
discharge it fully in the camera about once a year before 
returning it to storage.
Charging the Batter y
zSince this is a lithium-ion battery, you need not completely 
discharge it before recharging.
It can be recharged at any point.
zIt takes approximately 90 minutes to fully charge the battery 
from a fully discharged state (based on Canon’s testing 
standards).
• Charging it within a temperature range of 5 – 40 °C (41 – 104 
°F) is recommended.
• Charge times may vary according to the ambient temperature 
and the batterys charge state.
zYou are advised to charge the battery on the day of use, or 
one day before, to ensure a full charge.
Even charged batteries continue to discharge naturally.
zIf the performance of the battery diminishes substantially 
even when it is fully charged, its life has been exceeded and 
it should be replaced.
Fig. CFig. D
Charged Battery
Attach it so the   
is visible
Spent Battery
Attach it the 
opposite way to 
Fig. C.
 
						

							106
Handling the Memor y Card
Write Protect Tab
Cautions When Handling
zMemory cards are high-precision electronic devices. Do not 
bend them, apply force to them, or subject them to shocks 
or vibration.
zDo not attempt to disassemble or alter the memory card.
zDo not allow dirt, water or foreign objects to contact the 
terminals on the back of the card. Do not touch the 
terminals with your hands or metal objects.
zDo not peel away the original label on the memory card or 
cover it with another label or sticker.
zWhen writing on the memory card, do not use a pencil or 
ball-point pen. Only use a soft point pen (e.g. felt-tip pen).
z Do not use or store memory cards in the following 
locations.
• Locations subject to dust or sand
• Locations subject to high humidity and high temperatures
zSince some or all of the data recorded on the memory card 
may be corrupted or erased by electrical noise, static 
electricity, or camera or card malfunction, making a backup 
copy of important data is recommended.
Slide the switch 
up.Slide the switch down 
(you can protect the 
images and other 
data on the card)
Write Protect Tab
Writing/Erasing Possible
Writing/Erasing Impossible
 
						

							107
  Appendix
Formatting
zPlease note that formatting (initializing) an memory card 
erases all data, including protected images.
zYou are recommended to use memory cards that have been 
formatted in your camera.
• The card supplied with the camera may be used without further 
formatting.
• When the camera is malfunctioning, a corrupted memory card 
might be the cause. Reformatting the memory card may solve 
the problem.
• When a non-Canon brand memory card is malfunctioning, 
reformatting it may solve the problem.
• Memory cards formatted in other cameras, computers, or 
peripheral devices may not operate correctly in this camera. 
When that happens, reformat the memory card with this 
camera.
zIf formatting in the camera does not work properly, turn the 
camera off and re-insert the memory card. Then turn the 
camera back on and format again.
 
						

							108
It is best to power the camera with AC Adapter Kit ACK-DC10 (sold 
separately) when you are using it for long periods of time or 
connecting it to a computer.
Using an AC Adapter Kit (Sold Separately)
Turn the camera power off before connecting or 
disconnecting the AC adapter.
1Connect the power cord 
to the compact power 
adapter first and then 
plug the other end into 
the power outlet.
2Open the memor y card 
slot/batter y cover, then 
insert the DC coupler 
until it is locked.
zSlide the memory card slot/battery 
cover closed.
3Open the DC coupler termi-
nal cover and attach the 
cord to the DC terminal.
Compact Power Adapter
CA-DC10
Battery Lock
DC Coupler DR-10