Canon Digital Ixus 30 User Guide
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149 List of Messages RAWYou attempted to play back an image recorded in the RAW format. Unidentified ImageYou attempted to play back an image that was recorded in a special format (proprietary format used by the camera of another manufacturer, etc.) or a movie clip recorded by another camera. Cannot magnify!You attempted to magnify an image recorded in a different camera or format, an image edited with a computer, or a movie. Cannot rotateYou attempted to rotate an image recorded in a different camera or format, an image edited with a computer, or a movie. Incompatible WAVE format.A sound memo cannot be added to this image since the format of the existing sound memo is incorrect. Cannot register this image!You attempted to add a start-up image or a movie that was created with another camera. Protected!You attempted to erase a protected image or movie. Too many marks.Too many images have been marked with print settings or transfer settings. Cannot process any more. Cannot complete!Could not save the print or transfer settings. Unselectable image.You attempted to set the print settings for a non- JPEG file. Exx(xx: number) Camera malfunction. Turn the power off and then back on, then shoot or play back. A problem exists if the error code reappears. Note the number and contact your Canon Customer Support Help Desk. If an error code displays directly after taking a picture, the shot may not have been recorded. Check image in playback mode.
150 Troubleshooting Problem Cause Solution Camera will not operatePower is not turned on Press the ON/OFF button for a moment. SD card slot/battery cover is open Confirm that the SD card slot/ battery cover is securely closed. Insufficient battery voltage Insert a fully charged battery into the camera. Use the AC Adapter Kit ACK-DC10 (sold separately). Poor contact between camera and battery terminals Polish the terminals with a soft cotton swab before charging or using the battery pack. Camera will not recordMode switch is set to (Playback) Set the mode switch to or . Flash is charging (Blinking in the LCD monitor) The indicator will light orange when it is charged. You can then press the shutter button. SD card is full Insert a new SD card. If required, download the images to a computer and erase them from the SD card to make space. SD card is not formatted correctly Format SD card. See Formatting SD Cards (p. 28). If reformatting does not work, the SD card logic circuits may be damaged. Consult the nearest Canon Customer Support Help Desk. SD card is write- protected. Slide the write protect tab of the SD card upward (p. 26). Cannot play back You attempted to play back images shot with another camera or images edited with a computerComputer images that cannot be played back will play back if they are added to the camera using the bundled software program ZoomBrowser EX or ImageBrowser.
151 Troubleshooting Cannot play backFile name was changed with a computer or file location was changed Set the file name or location on the file format/structure of the camera. See About File Numbers and Folder Numbers (p. 101). Lens will not retract SD card slot/battery cover was opened with power on First close the SD card slot/battery cover and then turn the power off. SD card slot/battery cover was opened while recording to the SD card (warning signal sounds) First close the SD card slot/ battery cover and then turn the power off. Battery pack consumed quicklyBattery life exceeded if battery pack loses its charge quickly at normal temperature (23 °C/73 °F) Replace the battery pack with a new one. Battery pack will not chargeBattery pack life exceeded Replace the battery pack with a new one. Poor contact between battery pack and battery charger Insert battery pack securely into battery charger. Ensure that battery charger plug is securely plugged into the power outlet. Sounds come from the camera interiorThe cameras horizontal/vertical orientation was changed The cameras orientation mechanism is operating. There is no malfunction. Image is blurred or out of focusCamera moved Be careful not to move the camera while pressing the shutter button. Autofocus function hampered by obstruction to AF- assist Beam Be careful not to block the AF- assist Beam with fingers or other items. AF-assist Beam is set to [Off] Set the AF-assist Beam to [On] (p. 53). Problem Cause Solution
152 Image is blurred or out of focusSubject is out of focal range For normal shooting conditions, stay at least 30 cm (1.0 ft.) from the subject. In macro mode, stay in the range of 30 - 50 cm (1.0 - 1.6 ft.) from the subject (3 - 50 cm (1.2 in. - 1.6 ft.) at maximum wide angle). In digital macro mode, stay in the range of 3-10 cm (1.2 - 3.9 in.) from the subject at maximum wide angle. Use the Infinity mode to shoot distant subjects. The subject is hard to focus onUse the focus lock or AF lock to shoot. See Shooting Hard-to-Focus Subjects (Focus Lock, AF Lock) (p. 86). Subject in recorded image is too darkInsufficient light for shooting Set the flash to on. Subject is dark in contrast to the background Set the exposure compensation to a positive (+) setting, use AE lock or use the spot metering function. Subject is too far away for flash to reach Shoot within 3.5 m (11.5 ft.) of the subject at the maximum wide angle or 2.0 m (6.6 ft.) of the subject at the telephoto end setting using the flash. Raise the ISO sensitivity and then shoot. See Adjusting the ISO Speed (p. 98). Subject in recorded image is too brightSubject is too close, making the flash too strong When using the flash, stay at least 50 cm (1.6 ft.) from the subject. Subject is bright in contrast to the background Set the exposure compensation to a negative (-) setting, use AE lock or use the spot metering function. Problem Cause Solution
153 Troubleshooting Subject in recorded image is too brightLight is shining directly on the subject or reflected off the subject into the camera Change the shooting angle. Flash is set to on Set the flash to off. A bar of light (red, purple) appears on the LCD monitorSubject is too bright This is a normal occurrence in devices containing CCDs and does not constitute a malfunction. (This bar of light will not be recorded when shooting still photos, but it will be recorded when shooting movies.) White dots appear on the imageLight from the flash has reflected off dust particles or insects in the air. (This is especially noticeable when shooting at wide angle) This is a phenomenon that occurs with digital cameras and does not constitute a malfunction. Flash does not fire Flash is set to off Set the flash to on. Image not showing on TV monitorIncorrect video system setting Set the video system to the appropriate setting, NTSC or PAL, for your TV (p. 56). Shooting in Stitch Assist mode The output will not appear on a TV in Stitch Assist mode. Cancel the Stitch Assist mode. Zoom does not operateZoom lever was pressed while shooting in movie mode. Operate the zoom before shooting in movie mode. Reading images from SD card is slowSD card was formatted in another device Use an SD card formatted in your camera. See Formatting SD Cards (p. 28). Recording images to SD card takes a long timeProblem Cause Solution
154 Appendix Using an AC Adapter Kit (Sold Separately) It is best to power the camera with AC Adapter Kit ACK-DC10 (sold separately) when you are using it for long periods of time or connecting it to a computer. Turn the camera power off before connecting or disconnecting the AC adapter. Use of an AC adapter kit other than ACK-DC10 (sold separately) may cause a malfunction in the camera or kit. 1Connect the power cord to the compact power adapter first and then plug the other end into the power outlet. 2Open the SD card slot/battery cover, then insert the DC coupler until it is locked. Press the battery lock in the direction of the arrow and hold it while aligning the on the DC coupler and battery chamber and insert the DC coupler correctly. Slide the SD card slot/battery cover closed. 3Open the DC coupler terminal cover and attach the cord to the DC terminal. After you have finished using the camera, unplug the AC adapter from the power outlet. Compact Power AdapterCA-DC10 Battery LockSymbol DC Coupler DR-10
155 Appendix Camera Care and Maintenance Use the following procedures to clean the camera body, lens and LCD monitor. Never use thinners, benzene, synthetic cleansers or water to clean the camera. These substances may distort or damage the equipment. Camera Body Gently wipe dirt off the camera body with a soft cloth or eyeglass lens wiper. Lens First use a lens blower brush to remove dust and dirt, then remove any remaining dirt by wiping the lens lightly with a soft cloth. Never use synthetic cleansers on the camera body or lens. If dirt remains, contact the closest Canon Customer Support Help Desk as listed on the rear of this booklet or the European Warranty System (EWS) Booklet. LCD Monitor Use a lens blower brush to remove dust and dirt. If necessary, gently wipe with a soft cloth or an eyeglass lens wiper to remove stubborn dirt. Never rub or press strongly on the LCD monitor. These actions may damage it or lead to other problems.
156 Specifications All data is based on Canon’s standard testing methods. Subject to change without notice. DIGITAL IXUS 40 DIGITAL IXUS 30 (W): wide angle (T): telephoto Camera Effective Pixels DIGITAL IXUS 40:Approx. 4.0 millionDIGITAL IXUS 30:Approx. 3.2 million Image Sensor DIGITAL IXUS 40:1/2.5-inch CCD (Total number of pixels: Approx. 4.2 million) DIGITAL IXUS 30:1/2.5-inch CCD (Total number of pixels: Approx. 3.3 million) Lens5.8 (W) – 17.4 (T) mm (35mm film equivalent: 35 (W) – 105 (T) mm) f/2.8 (W) – f/4.9 (T) Digital Zoom DIGITAL IXUS 40:Approx. 3.6x (Up to approx. 11x in combination with the optical zoom) DIGITAL IXUS 30:Approx. 3.2x (Up to approx. 10x in combination with the optical zoom) Optical ViewfinderReal-image zoom viewfinder LCD Monitor2.0-inch, low-temperature polycrystalline silicon TFT color LCD, approx. 118,000 pixels (Picture coverage 100%) AF SystemTTL autofocus Focusing frame: 9-point AiAF/1-point AF (fixed to center) Shooting Distance (From the front of the lens)Normal AF: 30 cm (1.0 ft.) – infinity Macro AF: 3 – 50 cm (W)/30 – 50 cm (T) (1.2 in. – 1.6 ft. (W)/1.0 – 1.6 ft. (T)) ShutterMechanical shutter + electronic shutter
157 Appendix Shutter Speeds15 – 1/1500 sec. The shutter speed varies according to the shooting mode. Slow shutter speeds of 1.3 sec. or slower operate with noise reduction. Light Metering SystemEvaluative, Center-weighted average or Spot (Center) Exposure Control SystemProgram AE Exposure Compensation± 2.0 stops in 1/3-stop increments SensitivityAuto*, ISO 50/100/200/400 equivalent *Camera automatically sets the optimal speed. White BalanceTTL auto, pre-set (available settings: Daylight, Cloudy, Tungsten, Fluorescent or Fluorescent H) or custom Built-in FlashAuto*, on*, off, slow-synchro *Red-eye reduction is available. Flash Range Normal: 50 cm – 3.5 m (1.6 – 11.5 ft.) (W), 50 cm – 2.0 m (1.6 – 6.6 ft.) (T) Macro: 30 cm – 50 cm (1.0 – 1.6 ft.) (W/T) (When sensitivity is set to AUTO.) Shooting ModesAuto, Manual*, Digital macro, Portrait, Night snapshot, Kids&pets, Indoor, Underwater, Stitch assist**, Movie *Long shutter mode available **Selectable from the Rec. menu Continuous Shooting DIGITAL IXUS 40:Approx. 2.4 shots/sec.DIGITAL IXUS 30:Approx. 2.8 shots/sec. (Large/Fine mode with LCD monitor off) Self-timerActivates shutter after an approx. 10-sec./approx. 2- sec. delay Recording MediaSD memory card File Format Design rule for camera file system and DPOF compliant Image Recording FormatStill images: Exif 2.2 (JPEG)*1 Movies: AVI (Image data: Motion JPEG; Audio data: WAVE (monaural)) CompressionSuperfine, Fine, Normal
158 Number of Recording PixelsStill images:DIGITAL IXUS 40:Large: 2272 x 1704 pixels Medium 1: 1600 x 1200 pixels Medium 2: 1024 x 768 pixels Small: 640 x 480 pixels DIGITAL IXUS 30:Large: 2048 x 1536 pixels Medium 1: 1600 x 1200 pixels Medium 2: 1024 x 768 pixels Small: 640 x 480 pixels Movies: Standard: (can record until the SD card is full) *1 640 x 480 pixels (30 frames/sec., 15 frames/sec.) 320 x 240 pixels (30 frames/sec., 15 frames/sec.) Fast Frame Rate: (can record for 1 min.) * 2 320 x 240 pixels (60 frames/sec.) Compact: (can record for 3 min.) * 2 160 x 120 pixels (15 frames/sec.)*1Using high-speed SD cards (SDC-512MSH recommended). *2The data in parentheses refer to the maximum movie clip length. Playback ModesSingle (histogram displayable), Index (9 thumbnail images), Magnified (approx. 10x (max.) in LCD monitor, advance or reverse through magnified images possible), Sound memos (up to 60 sec.), Slide show or Movie (slow motion play back possible). Direct PrintCanon Direct Print and Bubble Jet Direct compatible, and PictBridge compliant Display Languages21 languages available for menus and messages (English, German, French, Dutch, Danish, Finnish, Italian, Norwegian, Swedish, Spanish, Simplified Chinese, Russian, Portuguese, Greek, Polish, Czech, Hungarian, Turkish, Traditional Chinese, Korean and Japanese) My Camera SettingsThe start-up image, start-up sound, operation sound, self-timer sound, and shutter sound can be customized using the following methods: 1. Using the images and sounds recorded on a camera.2. Using the downloaded data from your computer using the supplied software.