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Canon 80d Manual

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Page 491

491
Troubleshooting Guide
In Basic Zone modes, certain tabs and menu options are not 
displayed. Set the shooting mode to a Creative Zone mode (p.58).
 Under the [ 9] tab, [ Menu display ] is set to [Display only My Menu 
tab ] (p.444).
 Set the color space to sRGB. If Adobe RGB is set, the first character 
will be an underscore (p.181).
 It is a movie file (p.185).
 If the card already contains recorded images, the image number may 
not start from 0001 (p.184).
 Make sure the correct date and time...

Page 492

Troubleshooting Guide
492
If the number of images recorded on the card exceeds the number the 
camera can display, [ ###] will be displayed (p.360).
 In low temperatures, the display speed of the AF points may become 
slower due to the AF point display device’s characteristics. The display 
speed will return to normal at room temperature.
 If the LCD monitor is dirty, use a soft cloth to clean it.
 In low or high temperatures, the LCD monitor display may seem slow 
or may look black. It will return...

Page 493

493
Troubleshooting Guide
If the image is protected, it cannot be erased (p.376).

Movies edited with a computer cannot be played back with the camera.
 If you operate the camera’s dials or lens during movie shooting, the 
operation sound will also be recorded. Using a commercially-available 
external microphone is recommended (p.313).
 If there is a drastic change in the exposure level during autoexposure 
movie shooting, the recording will stop momentarily until the 
brightness stabilizes. In such...

Page 494

Troubleshooting Guide
494
41  and 61  images cannot be processed with the camera. Use 
Digital Photo Professional (EOS software) to process the image 
(p.512).
 JPEG  c, 1,  41 , and 61  images cannot be resized or 
cropped with the camera (p.395).
 If you selected [Clean now f], the shutter will make a noise, but no 
picture is taken (p.404).
 If you repeatedly turn the power switch < 1> /  at a short 
interval, the < f> icon may not be displayed (p.41).
I cannot process the RAW image.
I cannot...

Page 495

495
Troubleshooting Guide
When using EOS Utility (EOS software), set [ z5: Time-lapse movie ] 
to [Disable ] (p.319).
 Install the EOS software on the computer (p.513).
 During a wireless connection, the camera cannot be connected to a 
computer via an interface cable.
Computer Connection Problems
Communication between the connected camera and 
computer does not work.
I cannot download images to a computer. 

Page 496

496
If there is a problem with the camera, an 
error message will appear. Follow the on-
screen instructions.
* If the error still persists, write down the error number and contact your nearest Canon Service Center.
Error Codes
NumberError Message and Solution
01
Communications between the camera and lens is faulty. Clean the 
lens contacts.
 Clean the electrical contacts on  the camera and lens, use a Canon 
lens, or remove and install the battery again (p.25, 26, 36).
02 Card cannot be accessed....

Page 497

497
•TypeType:Digital, single-lens reflex, AF/AE camera with built-in 
flash
Recording media: SD/SDHC*/SDXC* memory cards
* UHS-I cards supported
Image sensor size: Approx. 22.3 x 14.9 mm
Compatible lenses: Canon EF lens es (including EF-S lenses)
* Excluding EF-M lenses
(35mm-equivalent angle of view is that of a lens with 
approx. 1.6x the focal length indicated.)
Lens mount: Canon EF mount
• Image SensorType: CMOS sensor
Effective pixels: Approx. 24.2 megapixels * Rounded off to the nearest 10,000th....

Page 498

498
Specifications
White balance: Auto (Ambience priority), Auto (White priority), Preset (Daylight, Shade, Cloudy, Tungsten light, White 
fluorescent light, Flash), Custom, Color temperature 
setting (approx. 2500-10000 K), White balance 
correction, and White balance bracketing provided
* Flash color temperature information transmission enabled
Noise reduction: Applicable to long exposures and high ISO speed shots
Automatic image 
brightness correction: Auto Lighting Optimizer provided
Highlight tone...

Page 499

499
Specifications
Focus  operation: One-Shot AF, AI Servo AF, AI Focus AF, Manual focusing (MF)
AF area selection mode: Single-point AF (Manual selection), Zone AF (Manual 
selection of zone), Large Zone AF (manual selection of 
zone), 45-point automatic selection AF
AF point automatic 
selection conditions: AF points can be selected automatically using 
information on colors equivalent to skin tones.
AI Servo AF 
characteristics: Tracking sensitivity, Acceleration/deceleration tracking, 
AF point auto...

Page 500

500
Specifications
ISO speed settings: Range for stills, Auto range, and Minimum shutter speed for auto settable
Exposure 
compensation: Manual: ±5 stops in 1/3- or 1/2-stop increments
AEB: ±3 stops in 1/3- or 1/2-stop increments (can be 
combined with manual exposure compensation)
AE lock: Auto: Applied in One-Shot AF with evaluative 
metering when focus is achieved
Manual: With AE lock button
Anti-flicker: Possible
Interval timer: Shooting interval and shot count settable
Bulb timer: Bulb exposure time...
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