Brother Ql570 Owners Manual

							Appendix
For Mac31
Introduction
Creating Labels
2Click .
3Delete [Applications]-[P-touch Editor 5.0] folder.
P-touch Editor has been uninstalled. 
Uninstalling the Printer Driver
1Turn off the Brother QL-570.
2Double-click the drive where Mac OS® X is installed, and double-click [Applications]-
[Utilities]-[Printer Setup Utility].
The [Printer List] dialog box appears.
3Choose QL-570, and click  (Delete).
4Close the [Printer List] dialog box.
The printer driver has been uninstalled.
Before you delete the [P-touch Editor 5.0] folder,  please check if any necessary files are saved in it.  
						

							Appendix
For Mac32
Introduction
Creating Labels
LED lamp on the QL-570 indicates the current operating condition.
LED Lamp
LampCondition
Not lighting
Power is OFF.
Green lamp is lighting
Power is ON.
Orange lamp is lighting
The roll cover is opening. Close the roll cover properly.
Orange lamp is flashing
Cooling
(Waiting for temperature of print head to lower)
Red lamp is flashingIndicates one of the following errors.
• Label sensor error
(End of DK Roll or label jam)
• Incorrect DK Roll installed
• Transmission error 
						

							Appendix
Print head maintenance33
Introduction
Creating Labels
Maintenance of the machine must be done as needed. However, some environments require that maintenance 
must be done more frequently (e.g. in dusty conditions). 
Print head maintenance
The DK Roll (thermal recording paper type) used with the machine is designed to clean the print head 
automatically. When the DK Roll passes the print head during printing and label feeding, the print head is 
cleaned. If the print head is not cleaned enough, use cotton swab and wipe the head.
Roller maintenance
Clean the roller using the cleaning sheet (separately available).
The machine contains only one cleaning sheet. To purchase additional cleaning sheets, refer to Î 
Accessories (For USA Only) in page 20 of Setup & Operation Guide as needed.
1Turn the Brother QL-570 off.
2Hold the DK Roll compartment cover at the front of the 
Brother QL-570 and firmly lift up to open the cover.
3Pull up the roll release lever and remove the DK Roll.
Maintenance
When doing maintenance on the roller, be sure to use the cleaning sheet exclusive for this machine 
only.
If using other cleaning sheet, the surface of roller may be scratched or it may cause a malfunction.
• Make sure that the spool arms are inserted firmly in the 
spool guides on the left and right.
• Insert the spool with the DK Roll located on the right 
hand side of the Brother QL-570. 
						

							Appendix
Label outlet maintenance34
Introduction
Creating Labels
4Remove the backing paper   and insert the edge   of cleaning sheet into the printing 
unit until the area pointed with arrow in the diagram below.
5Close the DK Roll compartment cover and press the ON/OFF button ( ) to turn the 
Brother QL-570 on.
6Press the Feed button for more than one second.
The roller spins by 4 (10 cm).
The adhesive face of cleaning sheet removes the stain or 
dust on the roller.
Label outlet maintenance
When the glue is attached on the label outlet and the machine jam a 
label, pull out the power plug from the outlet and clean it up with cloth 
dipped into ethanol or isopropyl alcohol.
• Insert the sheet without removing the   part of sheet.
• Check that the printing surface of cleaning sheet is upward.
•If not pressing the Feed button for more than one second, 
the roller spins only 1/3 (8 mm).
• Dispose the cleaning sheet after use.
Feed button
Label outlet 
						

							Appendix
Potential types of problems35
Introduction
Creating Labels
If the problems occur while using this machine, the following may help you to solve the problems.
Potential types of problems
Troubleshooting
ProblemSolution
• The QL-570 does not print, or a printing error is 
received. • Is the USB cable loose? 
Check that the USB cable is connected correctly.
• Is the DK Roll installed correctly?  If not, remove the DK  Rolls and reinstall.
• Is there enough roll remaining?  Check that there is enough roll remaining.
• Is the DK Roll compartment cover open?  Check that the DK Roll compartment cover is closed.
• Is print error or transmission error occurred?  Turn off the Brother QL-570  and on again. If the problem is still occurred, 
contact Brother Customer Service at 1-877-4-P-touch.
• The power button does  not light up. • Is the power cord plugged correctly? 
Check that the power cord is plugged. If  plugged correctly, try plugging it to 
another electrical outlet.
* If the power button still  does not light up, contact  Brother Customer Service 
at 1-877-4-P-touch.
• The printed label  contains streaks or poor 
quality characters, or the 
label is not fed correctly. • Is the print head or roller dirty?  
While the print head generally remains clean under normal use, lint or dirt from 
the roller may become stuck on the printe r head. If this occurs, clean the roller. 
See  ÎRoller maintenance in page 33 .
• A data transmission error 
appears on the personal 
computer. • Is the correct port chosen? 
Check that the correct port is chosen from  the “Print to the following port” list in 
the Printer Properties dialog box.
• Is the QL-570 in cooling mode (the LED lamp is flashing in orange)?  Wait until the LED lamp stops flashing and then try printing again.
• Labels are jammed in the cutter or are not ejected 
correctly after printing. • Is there dirt or lint on the rolle
r preventing it from rolling freely? 
Use a Cleaning Sheet to clean the roller. For details, see  ÎRoller 
maintenance in page 33 .
• Layout style is not 
updated when Add-in is 
still activated and a new 
label roll is installed. • Is new label roll installed before activating the P-touch Add-In (The P-touch 
function is added to your standard Microsoft toolbar)? 
Exit the P-touch Add-In, load the 2nd  label roll type, reactivate the P-touch 
Add-in, choose Select Layout, and then verify the layout.
• The icon of  P-touch  Add-In is not displayed 
on Microsoft
® Word. • Is Microsoft
® Outlook® started up?
• Is Microsoft® Word chosen for the editor usually used for Microsoft® Outlook®? 
Due to limitation of the progra m, the Add-In of Microsoft® Word is unable to use 
with above settings. Quit Microsoft® Outlook®, and restart Microsoft® Word.
•The DK Roll compartment 
cover does not close.
• Is the DK Roll installed properly?
• Is the link lever removed? Set the  link lever properly.
• Link lever is removed. • Set  the link lever properly.
Link lever 
						

							Appendix
Product Specifications36
Introduction
Creating Labels
Product Specifications
Operating Environment
*1 The computer should meet Microsoft®’s recommendations for the OS installed. 
*2 Required available space when installing the software with all of the options.
Specifications
ItemsSpecifications
Display LED lamp (green, red, orange)
Printing
Printing method Direct thermal printing via thermal head
Printing speedMax. 4.3 inch (110 mm)/sec, Max. 68 labels/min. 
(Standard Address Labels)
Print head 300 dpi/720 dot
Maximum Printing Width 2.3 inch (59 mm)
Minimum printing length 0.5 inch (12.7 mm)
ButtonsON/OFF button ( )
FEED button
CUT button
Interface USB
Power source 120V AC 60 Hz 1.7 A
Dimensions 5.2 (133 mm) × 8.2 (208 mm) × 5.6 (143 mm)
Weight Approx. 2.5 lb. (1.1 kg) (Without DK Rolls)
Cutter Durable automatic cutter
ItemsSpecifications
OSWindows®Windows® 2000 Professional/XP *1 / Windows VistaTM
Mac®Mac OS® X 10.3.9 ~ 10.4.10
InterfaceWindows®USB port (USB Spec. 1.1 or 2.0 protocol)
Mac®USB port (USB Spec. 1.1 or 2.0 protocol)
Hard DriveWindows®Over 70 MB of available space *2
Mac®Over 100 MB of available space *2
MemoryWindows®Windows® 2000 Professional/XP: More than 128 MB*2
Windows VistaTM: More than 512 MB*2
Mac®More than 128 MB
MonitorWindows®SVGA, high color or higher graphics card
Mac®More than 256 colors
Others CD-ROM drive
Operating Temperature 50°F to 95 °F (10°C to 35°C)
Operating Humidity 20% to 80% (without condensation)