Brother Printers Intellifax 1570 Plain Paper Fax Owners Manual

93
Fax-Back System
Brother Customer Service has installed an easy-to-use Fax-Back System, so you
can get instant answers to common technical questions and product information
for all Brother products. This system is available 24 hours a day, 7 days a week.
You can use the system to send faxes to any fax machine, not just the one from
which you are calling.
If you can’t resolve difficulty with your FAX/MFC using this manual, call
our Fax-Back
  System, and follow the voice prompts to receive faxed...

94CHAPTER TWELVE
Error Messages
As with any sophisticated office product, errors may sometimes occur. If this
happens, your FAX/MFC often identifies the problem and displays an error
message. The table below explains the most common error messages.
You can correct most problems by yourself. If you need additional help, call the
Brother Fax-Back
 System.
USA:1-800-521-2846
From within Canada:1-800-681-9838
CHECK PAPER
The paper is jammed in the printer.
1Unplug the power cord.
2Open the paper cover and...

95TROUBLESHOOTING AND MAINTENANCE
CLEAN UP SCANNER
The scanner is dirty; clean the white bar and the glass strip under the roller with
isopropyl alcohol on a lint-free cloth. You’ll need to lift the two release levers to
release the white bar; be sure to lock them in place when you’re through. During
cleaning, unplug the power cord for safety.
COMM.ERROR
A poor quality phone line resulted in a communications error. Try the call again.
CONNECTION FAIL
You have requested a polling call from another party,...

96CHAPTER TWELVE
4Lock the levers back in place.
5Close the cover and press Stop.
Front Cover
MACHINE ERROR XX
and
PRESS STOP KEY
Contact Brother Customer Service at
USA:1-800-284-4329 (voice)
From within Canada:1-800-853-6660 (voice)
From within Montreal:1-514-685-6464 (voice)
NO RESPONSE/BUSY
The number you called does not answer or is busy. You may also have reached a
number not connected to a fax machine. Check the number and call again.
NOT REGISTERED
You’ve tried accessing a One Touch or Speed Dial...

97TROUBLESHOOTING AND MAINTENANCE
SCANNER ERROR
During cleaning,  unplug the power cord. Try cleaning the white bar and the glass
strip under the bar. If you still get a scanner error, contact Brother Customer
Service at
USA:1-800-284-4329 (voice)
From within Canada:1-800-853-6660 (voice)
From within Montreal:1-514-685-6464 (voice)
If You Are Having Difficulty with Your FAX/
MFC
If you think there is a problem with your FAX/MFC, make a copy first. If the copy
looks good, the problem is probably not your...

98CHAPTER TWELVE
FAX/MFC Does Not Answer When Called
Make sure the FAX/MFC is in the correct receiving mode for your setup (either
FAX, F/T or MSG CTR). Check for dial tone. If possible, call your FAX/MFC to hear
it answer. If there is still no answer, check the telephone line cord connection.
Connect a standard telephone handset to the FAX/MFC telephone jack. If there is
no ringing when you call your FAX/MFC, call your Telephone Company to check
the line.
Dialing Does Not Work
Check for a dial tone. If...

99TROUBLESHOOTING AND MAINTENANCE
Double Ring in F/T Mode
The FAX/MFC knows the incoming call is not a fax so it is signaling you to answer
the telephone call. Pick up the FAX/MFC’s handset or answer from an extension
phone and press your FAX/MFC’s Remote Deactivation Code (default setting is
#51).
Transferring a Fax Call to the FAX/MFC
If you answered at the FAX/MFC, press Start and hang up immediately. If you
answered at an extension phone, press your Remote Activation Code (default
setting is 
51)....

100CHAPTER TWELVE 

101
Before You Install
Multi-Function Link
This chapter takes you through each step of the installation process.  Read it
carefully to ensure a problem-free installation.
Package Contents
Before you begin the Multi-Function Link installation, please check the contents
of your package:

Brother CD-ROM

Multi-Function Link Cable and PC I/F Box

Warranty, Upgrade and Licensing Materials
13
CHAPTER THIRTEEN
Setting up the MFC 1870MC 
or MFC 1970MC and 
Computer to Work Together 

102CHAPTER THIRTEEN
PC Configuration Requirements
Your PC must meet or exceed the follwing minimum system configuration
requirements for you to install and use Multi-Function Link:
CPU 80486/66 or higher
RAM 8MB or greater for Windows
® 3.1 or 3.11
8MB or greater for Windows
® 95 (16MB recommended)
16MB or greater for Windows NT
® Workstation
Version 4.0 (32MB recommended)
Hard Disk Drive 50MB
Operating System Windows
® 3.1, 3.11, 95 or NT® Workstation Version 4.0
Port Available Serial port
CD-Rom Drive...