Brother Ppf 2800 Plain Paper Fax Machine Owners Manual

TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 13
DIFFICULTYSUGGESTIONS
Print Quality Difficulties (
CONTINUED)
The whole page is 
printed black.
Black PageWipe the electric terminals referring to page 13-17. 
Also, do not use heat-sensitive paper as it will 
cause this problem. After cleaning, if the printed 
pages are still black and the LCD shows CHANGE 
DRUM SOON, replace the drum unit with a new 
one.
Nothing is printed on 
the page.
White pageMake sure that the toner cartridge is not empty. 
Wipe...

13 - 14   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Packing and Shipping the FAX/MFC
Whenever you transport the FAX/MFC, use the packing materials that came 
with your machine.  Follow the steps below to pack the FAX/MFC or it may be 
damaged, which will void the FAX/MFC’s warranty.
1Close the paper 
tray and the 
extension.
2Remove the line 
cord and unplug 
the FAX/MFC 
from the AC 
outlet.
3Open the top 
cover.
4Hold the drum 
unit assembly 
by its handles 
and remove it.
Caution
Remove the drum unit...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 15
7Wrap the FAX/MFC in the plastic 
bag and place it in the original 
carton with the original packing 
material.
8Pack the drum unit, toner cartridge assembly and printed materials  into the 
original carton as shown below:
9Close the carton and tape it shut.
NoteIf you are returning the FAX/MFC to Brother as part of the Exchange Service, 
pack only the FAX/MFC. Keep all separate parts to use with your “Exchange” 
machine.
(FAX-3800 Only) 

13 - 16   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Routine Maintenance
You can keep your FAX/MFC in optimum condition by cleaning it on a regular 
basis. It is a good idea to clean the drum unit during this routine. Avoid using 
thinners or other organic solvents to clean the FAX/MFC and do not use water.
Cleaning the Document Scanner 
1Unplug the telephone line, and then unplug the power cord.
When you reconnect these lines later, connect the power cord before you 
connect the telephone line. 
2Open the...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 17
Cleaning the Printer
Caution
Do not use isopropyl alcohol to remove dirt from the control panel.  It may cause 
a crack on the panel.
Do not use isopropyl alcohol to clean the scanner window or the toner sensor.
Do not touch the scanner window with your finger.
Handle the drum unit carefully because it contains toner.  If toner scatters and 
your hands or clothes get dirty, immediately wipe or wash it off with cold water.
1Open the top cover.
2Remove...

13 - 18   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Cleaning the Drum Unit
We recommend you place the drum unit on a drop cloth or large piece of 
disposable paper to avoid spilling and scattering toner.
1Carefully turn the drum 
unit upside down.
2Clean the primary corona 
wire inside the drum unit 
by gently sliding the tab 
from right to left several 
times.
3Return the tab to the Home 
position (  ) before 
reinstalling the drum unit.
Caution
If you do not position the tab at the Home position  (  ),...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 19
Replacing the Toner Cartridge
The FAX/MFC can print approximately 2,200 pages with one toner cartridge.  
When the toner cartridge is running low, the LCD shows TONER LOW. The 
MFC is supplied with a starter toner cartridge that must be replaced after 1,000 
pages. Actual page count will vary depending on your average document type 
(i.e. standard letter, detailed graphics).
It is a good idea to keep a new toner cartridge ready for use when you see the...

13 - 20   TROUBLESHOOTING AND ROUTINE MAINTENANCE
1Open the top cover.  
Make sure the top 
cover is completely 
open. 
2Remove the drum 
unit by holding each 
side of the drum by 
its handles and 
gently lift the drum 
forward toward you.
3Gently turn the 
lever on the toner 
cartridge 
counterclockwise 
until it stops. 
The toner 
cartridge cannot 
be removed 
unless the shutter 
is closed by 
turning the lever 
completely to the 
front.
4Remove the used toner cartridge 
from the drum unit by gently...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   13 - 21
5Unpack the new toner cartridge.  
Place the used toner cartridge 
into the aluminum bag and 
discard it according to local 
regulations.
Caution
Wait to unpack the new toner cartridge until immediately before you install it in 
the MFC. If a toner cartridge is left unpacked for a long period of time, the toner 
life is shortened.
You can use only a genuine Brother toner cartridge (TN-250 series), which is 
specially formulated to ensure top print...

13 - 22   TROUBLESHOOTING AND ROUTINE MAINTENANCE
7Slide the new toner 
cartridge into the opening 
on the right side of the 
drum unit. 
To ensure that the toner 
cartridge and the drum 
unit fit together correctly, 
make sure that the toner 
cartridge guide arrow is 
exactly aligned with the 
guide arrow on the drum 
unit.
8Gently turn the lever on 
the toner cartridge 
clockwise until it stops.
9Reinstall the 
drum unit into the 
machine and 
close the top 
cover.
New Toner
Cartridge
Drum
Unit
Top...