Brother MFC 260C User Manual

Safety and Legal81
A
Legal limitations for copyingA
It is an offence to make reproductions of certain items or documents with the intent to commit 
fraud. This memorandum is intended to be a guide rather than a complete list.We suggest you 
check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which should not be copied:„ Money
„ Bonds or other certificates of indebtedness
„ Certificates of Deposit
„ Armed Forces Service or Draft...

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TrademarksA
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2007 Brother Industries, Ltd. All rights reserved.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and other 
countries.
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United 
States and/or...

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B
B
TroubleshootingB
If you think there is a problem with your machine, check the chart below and follow the 
troubleshooting tips. 
Most problems can be easily resolved by yourself. If you need additional help, the Brother 
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at 
http://solutions.brother.com
.
If you are having difficulty with your machineB
Troubleshooting and Routine 
Maintenance
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Printing
DifficultySuggestions
No printout Check the interface cable connection...

84
Printed  text  or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide is adjusted correctly. (See Loading paper and other media on page 12.)
Make sure the Jam Clear Cover is set properly.
Smudged stain at the top center of 
the printed page. Make sure the paper is not too thick or curled. (See 
Acceptable paper and other 
media on page 8.) 
Printing appears dirty or ink seems 
to run. Make sure you are using the recommended types of paper. (See...

Troubleshooting and Routine Maintenance85
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Printing Received Faxes
DifficultySuggestions
Condensed print and white streaks 
across the page or the top and 
bottom of sentences are cut off. You probably had a bad connection, with static or interference on the telephone 
line. Ask the other party to send the fax again.
Vertical black lines when receiving. The senders scanner may be dirty. Ask the sender to make a copy to see if the  problem is with the sending machine. Try receiving from another fax...

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Transmission Verification Report 
says ‘Result:NG’ or 
‘Result:ERROR’.There is probably temporary noise or static on the line. Try sending the fax again. 
If you send a PC FAX message and get ‘Result:ERROR’ on the Transmission 
Verification Report, your machine may be out of memory. If the problem continues, 
ask the telephone company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone 
line, try changing the menu setting of Compatibility...

Troubleshooting and Routine Maintenance87
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Copying Difficulties
DifficultySuggestions
Cannot make a copy Make sure that the Copy   key is illuminated. (See  Entering Copy 
mode on page 50.)
Vertical streaks appear on copies If you see vertical streaks on copies, clean the scanner. (See  Cleaning the 
scanner on page 99.)
Poor copy results when using the 
ADF (MFC-260C only) Try using the scanner glass. (See 
Using the scanner glasson page 7.)
Vertical black line appears in 
copies (MFC-260C only) Black...

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PhotoCapture Center™ Difficulties
DifficultySuggestions
Removable Disk does not work 
properly. 1 Have you installed the Windows
® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows
® 2000 update using one of the following methods.
„ Install MFL-Pro Suite from the CD-ROM. (See the  Quick Setup 
Guide .)
„ Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB  cable.
2 Take out the...

Troubleshooting and Routine Maintenance89
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Error messagesB
As with any sophisticated office product, errors may occur. If this happens, your machine identifies 
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers 
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Error MessageCauseAction
BT Call Sign
On
(For UK only) BT Call Sign is set...

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Init Unable XXThe machine has a mechanical 
problem.
—OR—
A foreign object such as a clip or 
ripped paper is in the machine.Open the scanner cover and remove any foreign 
objects inside the machine. If the error message 
continues, see 
Transferring your faxes or Fax 
Journal report on page 92 before disconnecting 
the machine so you will not lose any important 
messages. Then, disconnect the machine from 
the power for several minutes and then 
reconnect it.
Ink Empty Black
Ink Empty 
Yellow
Ink...