Brother Laserprinter Hl 1435 User Guide
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6 - 14 TROUBLESHOOTING White lines down the page■You may clear the problem by wiping the scanner window with a soft cloth. See Cleaning on page 5-12. ■The toner cartridge may be damaged. Put in a new toner cartridge. See Replacing the toner cartridge on page 5-3. Page skewed■Make sure the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack. ■Set the paper guides correctly. See Printing on plain paper from the paper tray on page 1-8. ■If you are using the manual feed slot, see Printing on plain paper from the manual feed slot on page 1-11. ■The paper tray may be too full. See Printing on plain paper from the paper tray on page 1-8. ■Check the paper type and quality. See What kind of paper can I use? on page 1-5. Curl or wave■Check the paper type and quality. High temperatures and high humidity will cause paper to curl. See What kind of paper can I use? on page 1-5. ■If you don’t use the printer very often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, try fanning the paper stack and then rotating the paper 180° in the paper tray. ■Try printing using the straight-through output path. See Printing on plain paper from the paper tray on page 1-8, or see Printing on transparencies on page 1-21. Wrinkles or creases■Make sure that paper is loaded properly. See Printing on plain paper from the paper tray on page 1-8. ■Check the paper type and quality. See What kind of paper can I use? on page 1-5. ■Try printing using the straight-through output path. See Printing on plain paper from the manual feed slot on page 1-11 or see Printing on transparencies on page 1-21. ■Turn over the stack of paper in the tray or try rotating the paper 180° in the input tray. Examples of poor print qualityRecommendation ABCDEFGH abcdefghijk ABCD abcde 01234 ABCDEFGH abcdefghijk ABCD abcde 01234 B DEFGH abc efghijk ACD bcde 134
TROUBLESHOOTING 6 - 15 Solving print problems Problem Recommendation The printer prints unexpectedly or it prints garbage data.■Make sure the printer cable is not too long. We recommend that you use a parallel cable of less than 2 metres (6 feet) in length. ■Make sure that the printer cable is not damaged or broken. ■If you are using an interface-switching device, remove it. Connect your computer directly to your printer, and then try again. ■Check that you have chosen the appropriate printer driver with ‘Set as Default’. ■Make sure that the printer is not connected to the same port that is also connected to a storage device or scanner. Take away all other devices and connect the port only to the printer. ■Turn off Printer Status Monitor in the Device Options tab in the printer driver. The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed.■Press the Control panel button to print the data left in the printer. ■If this does not clear the error, reduce the complexity of your document or reduce the print resolution. The printer cannot print full pages of a document. An error message MEMORY FULL is printed.■Press the Control panel button to print the data left in the printer. ■Reduce the print resolution or reduce the complexity of your document. My headers or footers appear when I view my document on the screen but they do not show up when I print it.■Most laser printers have a restricted area that cannot be printed on. This unprintable area is usually the first two lines and the last two lines of a page (leaving 62 printable lines). Adjust the top and bottom margins of your document to allow for this.
A - 1 APPENDIX A Printer specifications Engine *1 From standard paper tray Controller *2) Not available on Windows® XP and Mac® OS *3) Not available on Mac ® OS Software *4) Instructional movie for the solution when any error message appears on the Status Monitor. Control panel Appendix TechnologyElectrophotographic Print speedUp to 15 ppm when printing on Letter size paper Up to 14 ppm when printing on A4 size paper First print time *1 Less than 15 sec Resolution1200 dpi x 600 dpi 600 dpi x 600 dpi 300 dpi x 300 dpi ProcessorFujitsu MB86833 66MHz MemoryStandard 4MB Option N/A InterfaceStandard USB, Parallel Option Optional Ir-DA (IR-1000) *2 Network Connectivity*3Interface Optional 10/100Base TX (NC-2100p) Protocol for optional 10/100Base TX (NC-2100p)TCP/IP, NetBEUI EmulationGDI Printer driverFor Windows ®Brother GDI Printer Driver for Windows® 95/98 /Me, Windows NT® 4.0, Windows® 2000 and Windows® XP For Macintosh ®Brother Laser Driver for Mac® OS 8.6 to 9.2 and Mac® OS X 10.1 to 10.2 UtilitiesInteractive Help *4 LED4 LEDs Button1 button
APPENDIX A - 2 Paper handling *5) Calculated with 80 g/m2 paper *6) Not available on Mac® OS X 10.2 Media specifications *7) Up to 10 sheets Supplies Dimensions / Weights Other Paper Input*5Manual feed slot 1 Sheet Paper tray 250 Sheets Paper Output *5Face-down 150 Sheets Face-up 1 Sheet DuplexManual Duplex *6 Media typesManual feed slot Plain paper, Bond paper, Recycled paper, Envelope, Labels, and Transparency Paper tray (Standard) Plain paper, Recycled paper, and Transparencies *7 Media weightsManual feed slot 60 to 161 g/m2 (16 to 43 lb) Paper tray (Standard) 60 to 105 g/m 2 (16 to 28 lb) Media sizesManual feed slot Width: 69.8 to 216 mm (2.75 to 8.7 in.) Length: 116 to 356 mm (4.57 to 14.0 in.) Paper tray (Standard) A4, Letter, Legal, B5(ISO), A5, B6(ISO), A6, Executive TonerStandard yield cartridge 3,000 pages A4/Letter pages @5% coverage High yield cartridge 6,000 pages A4/Letter pages @5% coverage Drum20,000 A4/Letter pages (1 page / job) Dimensions (W × D × H)For USA/Canada/Latin America 360 × 430 × 235 mm (14.2 × 16.9 × 9.3 in.) For other countries 360 × 370 × 235 mm (14.2 × 14.6 × 9.3 in.) WeightsApprox.9.2 kg (20.3 lb) including the drum unit and toner cartridge Power consumptionPrinting Less than 340 W at 25 °C (77 °F) Standby Less than 70 W at 25 °C (77 °F) Sleep Less than 5 W Noise levelPrinting Less than 50 dB Standby Less than 30 dB EcologyPower save Yes Toner save Yes
A - 3 APPENDIX Important information for choosing your paper This section provides information to help you choose paper to use with this printer. Before you purchase a large quantity of paper Make sure the paper is suitable for the printer. Paper for plain paper copies Paper is divided by usage, such as paper for printing and paper for copying. The usage is usually specified on the paper’s package. Check the package to see whether it is suitable for laser printers. Use paper that is suitable for laser printers. Basis weight The basis weight of the paper in general use varies in different countries. We recommend that you use paper that weighs 75 g/m 2 to 90 g/m2 (20 to 24 lb), although this printer is able to cope with thinner or thicker paper than these weights. Long grain and short grain The pulp fiber of the paper is aligned during paper manufacture. What we call long grain paper is paper where the fiber is parallel to the paper carriage direction of the paper. Paper can be classified into two types, long grain and short grain. Long grain paper’s fiber direction is parallel to the carriage direction of the paper in the printer. Short grain paper’s fiber direction is vertical to the carriage direction of the paper in the printer. Though most plain paper for copying is long grain, some is short grain. We recommend that you use long grain paper for this printer. Short grain paper is too weak for the paper carriage of the printer. Acid paper and neutralized paper Paper can be classified as either acid paper or neutralized paper. Though modern paper manufacture methods started with acid paper, recently neutralized paper is taking the place of acid paper because of environment or preservation issues. However, many forms of acid paper can be found in recycled paper. We recommend that you use neutralized paper for this printer. You can use an acid paper check pen to distinguish acid paper from neutral paper. Print surface The characteristics may differ a little between the face side and reverse side of a sheet of paper. Usually, the opening side of the ream of paper package is the print side. Follow any indication of the print side on the paper package. Typically, the print side is indicated by an arrow. Unit Europe USA g/m 2 80 to 90 75 to 90 lb20 to 24
APPENDIX A - 4 Moisture content Moisture content is the amount of water left in the paper after manufacture. It is one of the important characteristics of the paper. This can change greatly depending on the storage environment, although usually paper contains about 5% water by weight. Because paper often absorbs water, the amount of water can sometimes be about 10% in a high humidity environment. When the amount of water increases, the characteristic of the paper changes greatly. The fixing of the toner may become worse. For storage of the paper and during use, we recommend that the humidity of the surrounding environment is between 50% and 60%. Rough estimate of basis weight Paper size g/m2 lb Bond Index 60 16 64 17 75 20 90 24 105 28 120 32 135 36 161 43 90 20053110 Letter8.5 × 11 in. Legal8.5 × 14 in. Executive7.25 × 10.5 in. A4210 × 297 mm A5148 × 210 mm A6105 × 148 mm B5 (ISO)201 × 276 mm Envelope Monarch3.875 × 7.5 in. Envelope #93.875 × 8.9 in. Envelope #104.12 × 9.5 in. Envelope #114.5 × 10.375 in. Envelope DL110 × 220 mm Envelope C5162 × 229 mm Envelope C6114 × 162 mm Envelope B5176 × 250 mm Envelope B6176 × 125 mm Folio
1 - 1 INDEX A accessories and supplies (USA) ..................... v Accessories tab ............................................. 2-7 B Brother numbers (USA/Canada) .................... iii Brother Solutions Center ............................... 2-1 C carton contents ............................................. 1-1 cleaning ....................................................... 5-12 control panel ......................................... 3-1, A-1 control panel button ...................................... 3-7 corona wire ................................................... 5-7 D Device Options .............................................. 2-5 dimensions ................................................... A-2 drum ........................................ 5-4, 5-8, 5-9, A-2 Drum LED ..................................................... 5-8 duplex printing ............................................. 1-27 E emulation ..................................................... A-1 envelope ............................................ 1-17, 1-18 error messages ......................................6-2, 6-3 F fixing unit ..................................................... 5-13 Frequently asked questions (FAQs) .............. iii I interface ....................................................... A-1 IR-1000 ......................................................... 4-2 Ir-DA .............................................................. 4-2 L LED ............................................................... 3-1 M Macintosh® .......................................... 2-9, 6-10 maintenance (routine) ................................. 5-13 manual feed tray ...... 1-2, 1-11, 1-18, 1-24, 1-29 media specifications ..................................... A-2 memory ........................................................ A-1 misfeed ......................................................... 3-4 N NC-2100p ...................................................... 4-1 Network Connectivity ................................... A-1 no paper ........................................................ 3-4 P paper ..................................................... 1-5, A-3 paper handling ...................................... 6-4, A-2 paper jams .............................................3-4, 6-5 Parallel interface cable .................................. 1-1 pick up roller ................................................ 5-13 plain paper .................................................... 1-6 power supply ................................................. 1-4 print media .................................................... 1-5 print quality ...........................................2-4, 6-10 Print server .................................................... 4-1 print test page ............................................... 3-8 printable area ................................................ 1-7 printer driver .......................................... 2-1, A-1 printer parts ............................................1-2, 1-3 processor ..................................................... A-1 R Register your printer (USA) ............................ iii resolution ..................................................... A-1 S separator pad holder ................................... 5-13 service call .................................................... 3-5 service centers (USA/Canada) ..................... 3-5 software ....................................................... A-1 specifications ............................................... A-1 Status Monitor ............................................... 2-6 T toner ............................................... 5-2, 5-3, A-2 toner empty ............................................3-3, 5-3 toner low ................................................3-3, 5-2 True Type Mode ............................................ 2-7 U utilities .......................................................... A-1 W watermark ..................................................... 2-4 weights ......................................................... A-2