Brother Laserprinter Hl 1270n User Guide
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CHAPTER 4 TROUBLESHOOTING 4-5 If you see any of these service call indication s, turn off the power switch, wait a few seconds, then turn it on and try to print again. If you cannot clear the error and see the same service call indication after turning on the printer, consult your dealer or our authorized service representative. Please note the indication and report the error status and problem by referring to the above table. 2Note Make sure the front cover is completely closed before requesting a...
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4-6 Error Messages in the Status Monitor The Status Monitor will report problems with the printer as defined in the following table. Take the corrective actions for the error message that is suggested in the Status Monitor reports. Error Message Action COVER OPEN · Close the front cover of the printer. NO PAPER or MISFEED· The paper cassette may be out of paper or not properly installed. If it is empty, load a new stack of paper into the paper cassette. · If there is paper in the paper cassette, make...
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CHAPTER 4 TROUBLESHOOTING 4-7 Error Message Action MEMORY FULL · Press the panel button to print the data remaining in the printer. · Reduce the print resolution or reduce the complexity of your document. · Expand the printer memory by adding a commercially available SIMM. Refer to “How to add extra Memory” in Chapter 2. RESOLUTION ADAPTED (The printer has printed the document at a reduced resolution.)· Reduce the complexity of your document before you print to prevent automatic reduction of the...
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4-8 Error Message Printouts The printer will report problems by printing an error message as defined in the following table. Take the corrective actions for the error message the Printout reports. Error Message Action MEMORY FULL · Press the panel button to print the data remaining in the printer. · Reduce the print resolution or reduce the complexity of your document. · Expand the printer memory by adding a commercially available SIMM. See “How to add extra Memory” in Chapter 2. PRINT OVERRUN · Press...
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CHAPTER 4 TROUBLESHOOTING 4-9 Paper Handling First, ensure that you are using paper that meets Brother recommended paper specifications. See “What kind of paper can I use” in Chapter 1. Problem Recommendation The printer does not load paper.· If there is paper in the paper cassette, make sure it is straight. If the paper is curled, you should straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper cassette. · Reduce the amount of...
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4-10 PAPER JAMS and how to clear them When a paper jam occurs, the printer notifies you by illuminating the LEDs as shown below. Ready Alarm Paper Toner Data Drum Fig. 4-3 LED indication caused by a paper jam Warning After you have just used the printer, some internal parts of the printer are extremely HOT. When you open the front or rear cover of the printer, never touch the shaded parts shown in the following diagram. High temperature High temperature Front view Rear view Fig 4-4 Inside the printer
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CHAPTER 4 TROUBLESHOOTING 4-11 Clear the jammed paper. See the following instructions or view the paper jam instructional video on the CD-ROM. If the jammed paper is removed completely by using these steps, you can close the paper cassette first, then close the front cover. The printer should resume printing. If the printer does not resume printing automatically, press the control panel button. If the printer still does not resume printing, please check that all the jammed paper has been removed from...
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4-12 2.Pull any jammed paper up and out of the printer. Fig. 4-6 Pull the jammed paper up and out 3.Open the front cover.
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CHAPTER 4 TROUBLESHOOTING 4-13 4.Remove the drum unit assembly. Pull any jammed paper up and out of the printer. Do not use additional force to remove the drum unit assembly if you cannot remove it easily. Instead, pull the edge of the jammed paper from the paper cassette. Fig. 4-7 Remove the drum unit assembly Fig. 4-8 Pull out the jammed paper
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4-14 !Caution To prevent damage to the printer caused by static electricity, do not touch the electrodes shown below. Fig. 4-9 Electrodes 5.Open the rear cover and pull the jammed paper out of the fuser unit. If you have to pull the paper toward the back of the printer, the fuser may get dirty with toner powder and may result in scattered toner on the next printed page or pages. Print a few copies of the test page until the toner scatter on the printed pages stops. Fig. 4-10 Pull out the...