Brother HL 2240R User Manual

							USER’S GUIDE
Brother Laser Printer
HL-2130
HL-2132
HL-2135W
HL-2220
HL-2230
HL-2240
HL-2240D
HL-2242D
HL-2250DN
HL-2270DW
 
For visually-impaired users
You can read this manual with Screen 
Reader ‘text-to-speech’ software.
You must set up the hardware and install the driver before you can use the machine.
Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.
Please read this User’s Guide thoroughly before you use the machine.
Please visit us at http://solutions.brother.com/
 where you can get product support, the latest driver updates and 
utilities, and answers to frequently asked questions (FAQs) and technical questions.
Note: Not all models are available in all countries.
Version C
UK/IRE
 
						

							i
Using this guide
Symbols used in this guide
The following symbols and conventions are used throughout the documentation.
 WARNING indicates a potentially hazardous situation which, if not avoided, 
could result in death or serious injuries.
 CAUTION indicates a potentially hazardous situation which, if not avoided, 
may result in minor or moderate injuries.
 IMPORTANT indicates a potentially hazardous situation which, if not 
avoided, may result in damage to property or loss of product functionality.
 
Hot Surface icons warn you not to touch machine parts that are hot.
 Notes tell you how you should respond to a situation that may arise or give 
tips about how the operation works with other features.
 
						

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Table of Contents
1 Printing Methods 1
About this machine ....................................................................................................................................1
Front view and Back view ....................................................................................................................1
Acceptable paper and other print media ....................................................................................................3
Recommended paper and print media ................................................................................................3
Type and size of paper ........................................................................................................................4
Handling and using special paper .......................................................................................................6
Unprintable area ..................................................................................................................................9
Printing methods ......................................................................................................................................10
Printing on plain paper, recycled paper, bond paper, thin paper or thick paper ................................10
Printing on labels or envelopes .........................................................................................................15
Duplex printing .........................................................................................................................................20
Guidelines for printing on both sides of the paper .............................................................................20
Automatic duplex printing (HL-2240D / HL-2242D / HL-2250DN / HL-2270DW only).......................21
Manual duplex printing ......................................................................................................................22
2 Driver and Software 23
Printer driver ............................................................................................................................................23
Features in the printer driver (for Windows®) ....................................................................................25
Features in the printer driver (for Macintosh) ....................................................................................39
Uninstalling the printer driver ...................................................................................................................51
Printer driver for Windows
®...............................................................................................................51
Printer driver for Macintosh ...............................................................................................................51
Software ..................................................................................................................................................52
Software for networks (HL-2135W / HL-2250DN / HL-2270DW only) ...............................................52
Remote Printer Console  (For Windows
® only)  ................................................................................52
3 Control Panel53
LEDs (Light Emitting Diodes)...................................................................................................................53
Service call indications ............................................................................................................................58
Go button .................................................................................................................................................60
Print a test page ................................................................................................................................61
Print a Printer Settings page..............................................................................................................62
Print Fonts (HL-2250DN / HL-2270DW only) ....................................................................................63
Print a WLAN report (HL-2135W / HL-2270DW only) .......................................................................64
Default settings ..................................................................................................................................64
4 Routine Maintenance 66
Replacing consumable items ...................................................................................................................66
Consumables.....................................................................................................................................66
Before replacing the consumable items ............................................................................................67
Toner cartridge ..................................................................................................................................70
Drum unit ...........................................................................................................................................77
 
						

							iii
Cleaning ..................................................................................................................................................83
Cleaning the outside of the machine .................................................................................................84
Cleaning the corona wire ...................................................................................................................85
Cleaning the drum unit ......................................................................................................................87
Cleaning the paper pick-up roller.......................................................................................................94
Packing and shipping the machine ..........................................................................................................96
5 Troubleshooting 100
Identifying your problem ........................................................................................................................100
Error messages in the Status Monitor ...................................................................................................101
Paper handling ......................................................................................................................................103
Paper jams and how to clear them ........................................................................................................105
Improving the print quality......................................................................................................................112
Solving print problems ...........................................................................................................................119
Network problems (HL-2135W / HL-2250DN / HL-2270DW only) .........................................................120
Other problems ......................................................................................................................................120
For Macintosh with USB ..................................................................................................................120
A Appendix121
Machine specifications...........................................................................................................................121
Engine .............................................................................................................................................121
Controller .........................................................................................................................................122
Software ..........................................................................................................................................123
Control panel ...................................................................................................................................123
Paper handling ................................................................................................................................123
Media specifications ........................................................................................................................124
Supplies ...........................................................................................................................................125
Dimensions / weights.......................................................................................................................125
Other................................................................................................................................................126
Computer requirements ...................................................................................................................127
Important information for choosing your paper ................................................................................128
Symbol and character sets (HL-2250DN / HL-2270DW only) ...............................................................131
How to use Web Based Management (Web browser)....................................................................131
Symbol and character sets list.........................................................................................................132
Quick reference for bar code control commands
(HL-2250DN / HL-2270DW only) ........................................................................................................134
Print bar codes or expanded characters..........................................................................................134
B Appendix (for Europe and Other Countries) 141
Brother numbers ....................................................................................................................................141
C Appendix (for USA and Canada) 142
Brother numbers ....................................................................................................................................142
D Index145
 
						

							1
1
1
About this machine1
Front view and Back view1
 
1 Face-down output tray support flap 2 (support flap 2)
2 Face-down output tray support flap 1 (support flap 1)
3 Control panel
4 Manual feed paper guide
5 Manual feed slot
6 Manual feed slot cover (Not available for HL-2130 / HL-2132 / HL-2135W / HL-2220)
7 Paper tray
8 Front cover
9 Power switch
10 Ventilation hole
11 Face-down output tray
Note
The illustrations in this guide show the HL-2270DW.
 
Printing Methods1
1
2
3
4
6
7
11
9
10
5
8
 
						

							Printing Methods 
2
1
 
1 Back cover (Face-up output tray when open)
2 AC power connector
3 HL-2135W / HL-2270DW: Wireless setup button
4 HL-2135W / HL-2270DW: Wireless Activity LED
5 USB interface connector
6 HL-2250DN / HL-2270DW: 10BASE-T/100BASE-TX port
7 HL-2250DN / HL-2270DW: Network status LEDs
1
2
7
6
5
3
4
 
						

							Printing Methods 
3
1
Acceptable paper and other print media1
Print quality may vary according to the type of paper you are using.
You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled 
paper, labels or envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams 
or misfeeds.
For proper printing, you must choose the same paper size from your software application as the paper in 
the tray.
Avoid touching the printed surface of the paper immediately after printing.
Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.
Recommended paper and print media1
EuropeUSA
Plain paper
Xerox Premier TCF 80 g/m
2
Xerox Business 80 g/m2
Xerox 4200 20 lb
Hammermill Laser Print 24 lb (90g/m
2)
Recycled paper
Xerox Recycled Supreme 80 g/m
2(No specific brand recommended)
LabelsAvery laser label L7163 Avery laser labels white #5160
EnvelopesAntalis River series (DL) (No specific brand recommended)
 
						

							Printing Methods 
4
1
Type and size of paper1
The machine feeds paper from the installed paper tray or the manual feed slot.
The names for the paper trays in the printer driver and this guide are as follows:
When looking at this page, you can jump to the page for each printing method by clicking p in the table.
Paper tray Tray 1
Manual feed slot Manual
Duplex tray for automatic duplex 
printing (HL-2240D / HL-2242D / 
HL-2250DN / HL-2270DW only)DX
Media typeTray 1ManualDXChoose the media type 
from the printer driver
Plain paper
75 to 105 g/m
2 (20 to 28 lb)pppPlain Paper
Recycled paperpppRecycled Paper
Bond paper
Rough paper– 60 to 163 g/m
2 
(16 to 43 lb)pBond Paper
Thin paper
60 to 75 g/m
2(16 to 20 lb)pppThin Paper
Thick paper
105 to 163 g/m
2(28 to 43 lb)pThick Paper or Thicker 
Paper
Labelsp
A4 or LetterLabel
Envelopes
pEnvelopes
Env. Thin
Env. Thick
Tray 1ManualDX
Paper sizeA4, Letter, B5 (ISO/JIS), A5, A5 
(Long Edge), B6 (ISO), A6, 
ExecutiveWidth: 76.2 to 216 mm (3 to 8.5 in.)
Length: 116 to 406.4 mm (4.6 to 
16 in.)A4
Number of sheets 
(80 g/m
2 / 20 lb)250 sheets Single sheet
 
						

							Printing Methods 
5
1
Recommended paper specifications1
The following paper specifications are suitable for this machine.
Use paper that is made for plain-paper copying.
Use paper that is 75 to 90 g/m
2 (20 to 24 lb).
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
(To help you choose which paper to use with this machine, see Important information for choosing your paper 
on page 128.)
Basis weight
75-90 g/m2 (20-24 lb)
Thickness 80-110 m
Roughness Higher than 20 sec.
Stiffness
90-150 cm
3/100
Grain direction Long grain
Volume resistivity
10e
9-10e11 ohm
Surface resistivity
10e
9-10e12 ohm-cm
Filler CaCO
3 (Neutral)
Ash content Below 23 wt%
Brightness Higher than 80%
Opacity Higher than 85%
 
						

							Printing Methods 
6
1
Handling and using special paper1
The machine is designed to work well with most types of xerographic and bond paper. However, some paper 
variables may have an effect on print quality or handling reliability. Always test samples of paper before 
purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep 
the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
DO NOT use inkjet paper because it may cause a paper jam or damage your machine.
Preprinted paper must use ink that can withstand the temperature of the machine’s fusing process 200 
degrees centigrade (392 degrees Fahrenheit).
If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may 
exhibit degraded performance.
Types of paper to avoid1
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
 
1 A curl of 2 mm (0.08 in.) or greater may cause jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not 
covered under any Brother warranty or service agreement.
 
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