Brother HL 2240DR User Manual

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Cleaning the drum unit4
If your printout has white or black spots at 94 mm (3.71 in.) intervals, follow the steps below to solve the 
problem.
aPrepare blank A4 or Letter size paper.
bMake sure the machine is in Ready mode.
cOpen the front cover and the back cover (face-up output tray). 
 
 
						

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Note
Make sure that the two green envelope levers on the left and right hand sides are in the up position. 
 
dPress Go five times.
eClose the front cover. The machine will prepare the Drum Cleaning process. When the machine is ready 
for the Drum Cleaning process, the Ready LED turns on.
fOpen the manual feed slot cover. (Not available for HL-2130 / HL-2132 / HL-2135W / HL-2220) 
 
						

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gUsing both hands, slide the manual feed paper guides to the width of the paper that you are going to use. 
hUsing both hands, put one piece of A4 or Letter size paper in the manual feed slot until the top edge of 
the paper touches the paper feed roller. When you feel the machine pull in the paper, let go. The machine 
will start the Drum Cleaning process. The Ready LED flashes during the Drum Cleaning process.
 
Note
• The machine makes a mechanical noise during the Drum Cleaning process because the machine rotates 
the OPC drum in reverse. This noise is not due to a malfunction of the machine.
• DO NOT put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.
• If the paper in the manual feed slot is other than A4 or Letter size, the machine will stop the Drum Cleaning 
process and eject the paper.
• Make sure that the paper is straight and in the proper position on the manual feed slot. If it is not, it may 
not be fed properly, resulting in a skewed printout or a paper jam.
• DO NOT close the back cover (face-up output tray) during the Drum Cleaning process. The machine will 
stop the Drum Cleaning process and eject the paper. It may cause a jam.
• If the machine receives a print job before you put the sheet of paper in the manual feed slot, the machine 
will stop the Drum Cleaning process and print the print job.
 
 
						

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iWhen the machine has finished cleaning it returns to Ready mode.
jRepeat steps c to i two more times using a new blank sheet of paper each time. Upon completion 
please discard the used paper.
If the problem is not solved yet, follow the steps below:
aTurn off the machines power switch. Disconnect all the cables, and then unplug the power cord from the 
AC power outlet. Leave the machine turned off for at least 10 minutes to cool down.
bOpen the front cover. 
cTake out the drum unit and toner cartridge assembly. 
 
						

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IMPORTANT
• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper 
or cloth in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the 
illustration.
 
 
dPush down the green lock lever and take the toner cartridge out of the drum unit. 
 
						

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IMPORTANT
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
 
ePut the print sample in front of the drum unit, and find the exact position of the poor print. 
fTurn the drum unit gear by hand while looking at the surface of the OPC drum (1).    
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gWhen you have found the mark on the drum that matches the print sample, wipe the surface of the OPC 
drum with a dry cotton swab until the dust or glue on the surface comes off.
 
IMPORTANT
DO NOT clean the surface of the photosensitive drum with a sharp object.
 
hPut the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in 
properly, the green lock lever will lift automatically.
 
 
						

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iOpen the front cover. Put the drum unit and toner cartridge assembly back into the machine. 
jPut the paper tray firmly back in the machine.
kClose the front cover.
lPlug the machines power cord back into the AC power outlet first, and then reconnect all cables. Turn 
on the machines power switch.
Cleaning the paper pick-up roller4
If the paper pick-up roller is dirty, the machine may not feed paper. In that case, clean the paper pick-up roller 
as follows:
aTurn off the machines power switch. Disconnect all cables, and then unplug the power cord from the AC 
power outlet.
bPull the paper tray out of the machine.
cRemove all the paper, and anything that is stuck inside, from the paper tray.
 
						

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dTightly wring out a lint-free cloth soaked in lukewarm water, and then in the paper tray wipe the separator 
pad (1) to remove any dust.
 
eWipe the two paper pick-up rollers (1) inside the machine. 
fPut the paper back in the paper tray.
gPut the paper tray back in the machine.
hPlug the machines power cord back into the AC power outlet first, and then reconnect all cables. Turn 
on the machines power switch.
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Packing and shipping the machine4
Note
If for any reason you must ship your machine, carefully repack the machine in the original packaging to 
avoid any damage during transit. The machine should be adequately insured with the carrier.
 
aTurn off the machines power switch. Disconnect all the cables, and then unplug the power cord from the 
AC power outlet. Leave the machine turned off for at least 10 minutes to cool down.
bOpen the front cover.
cTake out the drum unit and toner cartridge assembly. 
IMPORTANT
• We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper 
or cloth in case you accidentally spill or scatter toner.
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the 
illustration.