Brother He 1 Manual

							Using the Memory Function69
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Using the Memory Function
Embroidery data precautions
Observe the following precautions when using embroidery data other than that created and saved in this 
machine.
CAUTION
■Types of Embroidery Data that can be Used
• Only .pes and .dst embroidery data files can be used  with this machine. Using data other than that saved 
using our data design systems or machines m ay cause the embroidery machine to malfunction.
■ Computers and Operating Systems with th e Following Specifications can be Used
 Compatible models: IBM PC with a USB port  as standard equipment
IBM PC-compatible computer equipped w ith a USB port as standard equipment
 Compatible operating systems:
Microsoft Windows Me/Windows 2000/Windows XP/Windows Vista/Windows 7
(Windows 98SE requires a driver. Download the driver  from our web site “ http://solutions.brother.com ”.)
■Precautions on Using the Computer to Create and Save Data
 If the file name of embroidery data cannot be iden tified, for example, because the name contains special 
characters, the file is not displayed . If this occurs, change the name of the file. We recommend using the 
26 letters of the alphabet (uppercase and lower case), the numbers 0 through 9, “-”, and “_”.
 .pes files saved wi th the number of stitches, th e number of colors and the nu mber of combined patterns 
exceeding the specified limits cannot be displayed. Use one of our original  data design systems to edit the 
embroidery pattern so that  it meets the specifications.
 Do not create folders in “Removable  Disk” on a computer. If embroidery data is saved in a folder in 
“Removable Disk”, that embroidery data cannot be retrieved by the machine. 
 Even if the embroidery unit is not attached , the machine will manage embroidery data.
■ Tajima (.dst) Embroidery Data
 .dst data is displayed in the pattern list screen by file name (the ac tual image cannot be displayed). Only 
the first eight charact ers of the file name can be displayed.
 Since Tajima (.dst) data does not cont ain specific thread color information, it is displayed with our default 
thread color sequence. Check the preview an d change the thread colors as desired.
■ Trademarks
 IBM is a registered trademark or a trademark  of International Business Machines Corporation.
 Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation.
Each company whose software title is mentioned in th is manual has a Software License Agreement specific 
to its proprietary programs.
All other brands and product names mentioned in this  manual are registered trademarks of their respective 
companies. However, the explana tions for markings such as ® and ™ are not clearly described within the text.
●When using embroidery data other than our orig inal patterns, the thread or needle may break 
when sewing with a stitch density that is too fine or when sewing three or more overlapping 
stitches. In that case, use one of our original da ta design systems to edit the embroidery data. 
						

							
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EMBROIDERY — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 
Saving patterns
The embroidery patterns and the alphanumeric 
characters you have customized can be saved in the 
machines memory. 
Since the saved patterns will not be erased when the 
power is turned off, you ca n always retrieve them for 
embroidery. This is convenient for saving names and 
the like. You can save up to 12 patterns or 512KB of 
data. 
■ Saving a pattern
aAfter selecting the pattern to be saved, press 
 (Memory key).
X Saving... appears while the pattern is being 
saved. After the patter n is saved, the initial 
screen appears again.
Note
z Do not turn off the machine while the 
pattern is being saved, otherwise the pattern 
data may be lost.
■ Retrieving a pattern
aPress (Retrieve key).
XThe saved patterns are displayed.
bSelect the pattern you wish to retrieve.
 Switch screens using   (Previous page key) 
and (Next page key).
a Total amount of memory used/Total amount of 
memory space
b Number of the currently displayed page from the 
total number of pages
XThe selected pattern is shown in reverse 
highlighting.
cPress .
To delete the saved pattern, press  .
XThe saved pattern is retrieved. 
X The embroidery screen appears, and you 
can embroider the retrieved pattern. 
a
b
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Using the Memory Function71
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Retrieving embroidery 
patterns from the computer
aPlug the USB cable connectors into the 
corresponding USB port connectors on the 
computer and on the machine.
aUSB port connector for computer
b USB cable connector
Memo
zThe USB cable can be plugged into the USB 
port connectors on the computer and 
machine whether or not they are turned on.
z Embroidery patterns can be retrieved with or 
without the embroidery  unit attached to the 
machine.
bThe Removable Disk icon appears in My 
Computer on the computer.
cCopy the pattern data to “Removable Disk”.
XPattern data in “Removable Disk” is written 
to the machine.
Note
zWhile data is being written, do not 
disconnect the USB cable.
z
Do not create folders within “Removable 
Disk”. Since folders are not displayed, pattern 
data within folders cannot be retrieved.
zWhile the machine is embroidering, do not 
write data to or delete data from “Removable 
Disk”.
dPress .
X The saved patterns are displayed.
a
b
ab
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EMBROIDERY — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 
eSelect the pattern you wish to retrieve.
Switch screens using  (Previous page key) 
and  (Next page key). 
aTotal amount of memory used
b Total amount of memory space
c Number of the currently displayed page from the 
total number of pages
XThe selected pattern  is shown in reverse 
highlighting.
fPress .
X The saved pattern is retrieved. 
X The embroidery screen appears, and you 
can embroider the retrieved pattern. 
gAdjust the pattern as desired, and then begin 
embroidering.
Note
zIf there are 13 or more patterns saved in 
“Removable Disk”, the  patterns cannot be 
displayed. When the  message “Reduce the 
number of patterns. Only up to 12 patterns 
can be handled.” appears, delete patterns 
from “Removable Disk”  so that it contains 
no more than 12 patterns. Then, close the 
error message, repeat the procedure starting 
from step 
d and then press   to retrieve 
the pattern.
z If patterns copied to “Removable Disk” are 
not saved in the machines memory, their 
data is lost when the  machine is turned off. 
In order to retrieve patterns directly from the 
machine the next time that they are needed, 
save the data in the machines memory 
before turning off the machine. For details, 
refer to “Saving patterns” (page 70).
a b
c
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3 APPENDIX
The various maintenance and troubleshooting procedures are described in this chapter.
Care and Maintenance ............................................................................................ 74
Attaching the Embroidery Foot................................................................................ 76
Troubleshooting ...................................................................................................... 78
Upgrading Your Machines Software ....................................................................... 86
Index ....................................................................................................................... 87
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APPENDIX — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 
Care and Maintenance
Simple machine maintenance operations are described below.
Cleaning the machine surface
If the surface of the machine is dirty, lightly soak a 
cloth in neutral detergen t, squeeze it out firmly, and 
then wipe the surface of  the machine. After cleaning 
it once with a damp cloth, wipe it again with a dry 
cloth.
CAUTION
Cleaning the race
Embroidery performance will suffer if dust collects in 
the bobbin case. Therefore, it should be cleaned 
periodically.
aTurn off the machine.
bUnplug the power supply cord from the power 
supply jack on the right side of the machine. 
CAUTION
cRemove the embroidery unit.
dLoosen the needle clamp screw and remove 
the needle (page 28).
a Screwdriver
b Needle clamp screw
e
Grasp both sides of the needle plate cover, and 
then slide it toward you.
a Needle plate cover
XThe needle plate cover is removed.
fRemove the bobbin case.
Grasp the bobbin case, and then pull it out.
a Bobbin case
●Unplug the power supply cord before 
cleaning the machine.  Otherwise, injuries 
or an electric shock may occur.
● Unplug the power supply cord before 
cleaning the machine.  Otherwise, injuries 
or an electric shock may occur.
a
b
a
a
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							Care and Maintenance75
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gUse the cleaning brush or  a vacuum cleaner to 
remove any lint and dust from the race and 
bobbin thread sensor and their surrounding 
area.
a Cleaning brush
b Race
c Bobbin thread sensor
Note
zDo not apply oil to the bobbin case.
z If lint or dust collects on the bobbin thread 
sensor, the sensor may not operate correctly.
hInsert the bobbin case so that the  U mark on 
the bobbin case aligns with the  { mark on the 
race. 
• Align the  U and  { marks.
a U mark
b { mark
c Bobbin case
 Make sure that the i ndicated points are 
aligned before installing the bobbin case.
iInsert the tabs on the  needle plate cover into 
the needle plate, and th en slide the cover back 
on.
a Needle plate cover
CAUTION
a
b
c
a
b
b
a
c
●
Never use a bobbin case  that is scratched. 
Otherwise, the upper thread may become 
tangled, the needle may break or 
embroidering performance may suffer. 
For a new bobbin case (part code: 
XD1855-351), contact your nearest 
authorized service center.
● Be sure that the bobbin case is correctly 
installed, otherwise  the needle may break.
a 
						

							
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APPENDIX — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 
Attaching the Embroidery Foot 
This section describes how to attach the embroidery foot Q.
Attaching the embroidery foot 
If you need to replace the embroidery foot, attach the 
embroidery foot Q as follows.
a Embroidery foot bar
b Caught by the presser foot holder screw
CAUTION
aPress   (Needle position button) once or 
twice to raise the needle.
aNeedle position button
Note
zThe needle is correctly raised when the mark 
on the handwheel is at  the top. Check the 
handwheel mark is at the top position.
bTurn off the machine.
CAUTION
cRaise the presser foot lever.
aPresser foot lever
d
Hold the embroidery foot Q with your right 
hand, as shown.
Hold the embroidery foot with your index 
finger wrapped around the lever at the back of 
the foot.
a Lever
●Always use the embroidery foot Q when 
embroidering. If the wrong embroidery 
foot is used, the needle may hit the 
embroidery foot and bend or break.
a
b
a
zBefore attaching the embroidery foot, be 
sure to turn off the  machine. Otherwise, 
injuries may occur if  one of the operation 
buttons is accidentally pressed and the 
machine starts  embroidering.
a
a
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Attaching the Embroidery Foot77
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eWhile pressing in the lever  with your finger, fit 
the embroidery foot bar over the needle clamp 
screw to attach the embroidery foot to the 
presser foot bar. 
a Presser foot bar
b Needle clamp screw
c Embroidery foot bar
f
Secure the embroidery foot with the presser 
foot holder screw. 
Set the embroidery foot perpendicular.
a Presser foot holder screw
g
Firmly tighten the presser foot holder screw. 
Turn the screwdriver toward the front.
a Screwdriver
CAUTION
a c
b
a
a
● Do not hit the needle with your finger or 
the embroidery foot  when attaching it. 
The needle may break or cause injury.
● Be sure to tighten the screw with the 
included screwdriver.  If the screw is 
loose, the needle may hit the embroidery 
foot and break or bend.
●
Before embroidering, always turn the 
handwheel toward you (counterclockwise) 
slowly to make sure that the needle does 
not hit the embroidery foot. The needle 
may break or bend.
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APPENDIX — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — 
Troubleshooting
If the machine stops operating correctly, check the following possible problems before requesting service. 
You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers 
the latest FAQs and troubleshooting tips. Visit us at [http://solutions.brother.com]. 
If the problem persists, contact your dealer  or the nearest authorized service center.
SymptomProbable CauseRemedyReference
The  machine does 
not operate. The machine is not turned on
. Turn on the machine. page 18
The start/stop button was not 
pressed. Press the start/stop button. page 58
The presser foot lever is raised. L ower the presser foot lever. page 58
The bobbin winder shaft is on the 
right side after winding the 
bobbin. Slide the bobbin winder shaft to the 
left.
page 33
The embroidery unit is not 
attached on the machine. Attach the embroidery unit. page 19
The needle breaks.The needle is incorrectly instal
led. Correctly install the needle.
page 28
The needle clamp screw is loose. Use the screwdriver to firmly tighten 
the screw.
The needle is bent or blunt. Replace the needle.
The upper thread tension is too 
tight. Loosen the upper th
read tension. page 63
The spool is incorrectly installed. Correctly install the spool. page 37
The area around the hole in the 
needle plate is scratched, or has a 
burr on it. Replace the needle 
plate. Contact 
your dealer or the nearest authorized 
service center. -
The area around the hole in the 
embroidery foot is scratched, or 
has a burr on it. Replace the embroidery foot. Contact 
your dealer or the nearest authorized 
service center.
-
The bobbin case is scratched, or 
has a burr on it. Replace the bobbin case. Contact 
your dealer or the nearest authorized 
service center.
-
A bobbin designed specifically for 
this machine is not used. Incorrect bobbins will not work 
properly. Only use a bobbin 
designed specifically for this 
machine.
page 29
The upper thread was not 
threaded correctly. Correct the upper threading. page 38
The upper thread 
breaks. The upper thread was not 
threaded correctly (for example, 
the spool is not installed correctly, 
the spool cap is too big for the 
spool being used, or the thread 
has come out of the needle bar 
thread guide.) Correct the upper threading.
Use the spool cap that best fits the 
size of the spool being used.
page 37
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