Brother DCP 8065DN User Manual

Options49
Optional Paper Tray 
(LT-5300)
B
An optional lower tray can be installed, and it 
can hold up to 250 sheets of 20 lb (80 g/m
2) 
paper.
When an optional tray is installed, the 
machine can hold up to 550 sheets of plain 
paper. 
 
For setup, see the User’s Guide that we have 
supplied with the lower tray unit.
Memory BoardB
This machine has 32 MB of standard memory 
and one slot for optional memory expansion. 
You can expand the memory up to 544 MB by 
installing dual in-line memory modules...

50
Installing extra memoryB
aTurn off the machine’s power switch. 
bDisconnect the interface cable from the 
machine, and then unplug the power 
cord from the AC power outlet.
Note
Be sure to turn off the machine’s power 
switch before you install or remove the 
DIMM.
 
cRemove the DIMM cover and interface 
access cover.
 
 
dUnpack the DIMM and hold it by its 
edges.
CAUTION 
To prevent damage to the machine from 
static electricity, DO NOT touch the 
memory chips or the board surface.
 
eHold the DIMM...

51
C
TroubleshootingC
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be 
made from within  that country.
 
If you are having difficulty with your machineC
If you think there is a problem with the way your faxes look, make a copy first. If the copy looks 
good, the problem is probably not your mach ine. Check the chart below and follow the 
troubleshooting tips. You can solve most problems by yourself.
If you need additional help, the Brother Solutions...

52
The machine prints unexpectedly 
or it prints garbage.„
Turn off the machine’s power switch and then turn it on again. If the error 
message continues leave the machine for several minutes and then try it 
again.
„ Check the settings in your application to make sure it is set up to work with 
your machine.
„ If you are using the parallel port connection, check that the port is BRMFC and 
not LPT1. 
The machine prints the first couple 
of pages correctly, then some 
pages have text missing. „
Check the...

Troubleshooting and routine maintenance53
‘Unable to write to LPT1’, ‘LPT1 
already in use’ or ‘MFC is Busy’ 
error message appears.Make sure that the machine is on (plugged into the AC power outlet and the power 
switch turned on) and that it is connected directly to the computer using the 
IEEE-1284 bi-directional parallel cable. The cable must not go through another 
peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box).
Make sure that the LCD does not show an error message....

54
Printouts are too light.„If this problem occurs when making copies turn Toner Save mode to off in the 
machine menu setting. (See  Toner save on page 19.)
„ Set Toner Save mode to off in the Advanced tab in the printer driver. (See 
Advanced tab in the Software User’s Guide on the CD-ROM .)
Network Difficulties (DCP–8065DN only)
DifficultiesSuggestions
Cannot print over a wired Network. „Make sure your machine is powered on and is on-line and in Ready mode. 
Print the Network Configuration list to see...

Troubleshooting and routine maintenance55
Improving the print qualityC
Examples of poor print 
qualityRecommendation
 
Faint
„Check the machine’s environment. Conditions such as humidity, high 
temperatures, and so on, may cause this print fault. (See 
Choosing a 
location
 on page 38.)
„ If the whole page is too light, Toner Save mode may be on. Turn off Toner 
Save mode in the machine’s menu settings or in the printer Properties of the 
driver. (See 
Toner save on page 19 or  Advanced tab in the...

56
 
Hollow print
„Make sure that you use paper that meets our specifications. (See 
Acceptable paper and other media on page 11.) 
„ Choose  Thick paper  mode in the printer driver or in the machine’s Paper 
Type menu setting, or use thinner paper than you are currently using. (See 
Paper Type on page 17 and  Basic tab in the Software User’s Guide on the 
CD-ROM .)
„ Check the machine’s environment. Conditions such as high humidity can 
cause hollow print. (See 
Choosing a location on page 38.)
„ Clean...

Troubleshooting and routine maintenance57
 
White lines across the page
„Make sure that you use paper that meets our specifications. A rough surfaced 
paper or thick print media can cause the problem. (See 
Acceptable paper 
and other media
 on page 11.)
„ Make sure that you choose the proper media type in the printer driver or in the 
machine’s Paper Type menu setting. (See 
Acceptable paper and other 
media
 on page 11 and  Basic tab in the Software User’s Guide on the 
CD-ROM .)
„ The problem may...

58
 
Curled or wave
„Check the paper type and quality. High temperatures and high humidity will 
cause paper to curl.
„ If you do not use the machine often, the paper may have been in the paper 
tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper 
stack and then rotate the paper 180° in the paper tray.
 
Wrinkles or creases
„Make sure that paper is loaded properly.
„ Check the paper type and quality. (See 
Acceptable paper and other 
media
 on page 11.)
„ Turn over the...