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Brother Dcp 357c User Manual

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Page 71

Safety and Legal
63
A
14 Unplug this product from the power socket and refer all servicing to Brother Authorized Service 
Personnel under the following conditions: 
„When the power cord is damaged or frayed.
„If liquid has been spilled into the product.
„If the product has been exposed to rain or water.
„If the product does not operate normally when the operating instructions are followed, 
adjust only those controls that are covered by the operating instructions. Incorrect 
adjustment of other controls...

Page 72

64
LAN connection (DCP-560CN only)A
CAUTION 
DO NOT connect this product to a LAN connection that is subject to over-voltages.
 
Radio interferenceA
This product complies with EN55022 (CISPR Publication 22)/class B. When connecting the 
machine to a computer, ensure that you use a USB cable which does not exceed 2.0 metres in 
length.
EU Directive 2002/96/EC and EN50419A
 
This equipment is marked with the above recycling symbol. It means that at the end of the life of 
the equipment, you must dispose of...

Page 73

Safety and Legal
65
A
Legal limitations for copyingA
It is an offence to make reproductions of certain items or documents with the intent to commit 
fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you 
check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which may not be copied:
„Money
„Bonds or other certificates of indebtedness
„Certificates of Deposit
„Armed Forces Service or Draft...

Page 74

66
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2007 Brother Industries, Ltd. All rights reserved.
Microsoft and Windows are registered trademarks of Microsoft in the U.S. and other countries.
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United 
States and/or other countries....

Page 75

67
B
B
Troubleshooting B
If you think there is a problem with your machine, check the chart below and follow the 
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother 
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at 
http://solutions.brother.com
.
If you are having difficulty with your machineB
Troubleshooting and Routine 
Maintenance
B
Printing
DifficultySuggestions
No printout Check the interface cable on both the...

Page 76

68
Characters and lines are stacked. Check the printing alignment. (See Checking the print alignmenton page 82.)
Printed  text  or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide 
is adjusted correctly. (See Loading paper and other mediaon page 16.) 
Make sure the Jam Clear Cover is set properly.
Smudged stain at the top center of 
the printed page.Make sure the paper is not too thick or curled. (See Acceptable paper and other 
mediaon page 12.)...

Page 77

Troubleshooting and Routine Maintenance
69
B
Copying Difficulties
DifficultySuggestions
Vertical streaks appear on copies. If you see vertical streaks on copies, clean the scanner. (See Cleaning the 
scanneron page 79.)
Poor copy results when using the 
ADF (DCP-560CN only)Try using the scanner glass. (See Using the scanner glasson page 11.)
Vertical black line appears in 
copies. (DCP-560CN only)Black vertical lines on copies are typically caused by dirt or correction fluid on the 
glass strip. Clean...

Page 78

70
PhotoCapture Center™ Difficulties
DifficultySuggestions
Removable Disk does not work 
properly.1 Have you installed the Windows
® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows
® 2000 update using one of the following methods.
„
Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup Guide.)
„Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB 
cable.
2 Take out the memory...

Page 79

Troubleshooting and Routine Maintenance
71
B
Error messagesB
As with any sophisticated office product, errors may occur. If this happens, your machine identifies 
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers 
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Error MessageCauseAction
Cover is Open.The scanner cover is not closed...

Page 80

72
Media is Full.The memory card or USB Flash 
memory drive you are using 
already contains 999 files.Your machine can only save to your 
memory card or USB Flash memory drive 
if it contains less than 999 files. Try 
deleting unused files to free some space 
and try again.
Near EmptyOne or more of the ink cartridges 
are running out of ink. Order a new ink cartridge. 
No CartridgeAn ink cartridge is not installed 
properly.Take out the ink cartridge and put it in 
again seating it properly. (See...
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