Brother DCP 315CN User Manual
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 15 Checking the ink volume You can check the ink that is left in the cartridge. 1Press (Ink Management). 2Press or to select Ink Volume. Press Set. 3Press or to select the colour you want to check. The LCD shows the ink volume. 4Press Stop/Exit. You can check the ink volume from your computer. (For Windows® user’s see Status Monitor on page 1-3 in Software User’s Guide on the CD-ROM or for Macintosh users see Status Monitor on page 8-2 in Software User’s Guide on the CD-ROM.) Ink Volume Bk:-+ Downloaded from ManualsPrinter.com Manuals
6 - 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE Packing and shippi ng the machine Whenever you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. Caution It is important to allow the machine to ‘park’ the print head after a print job. Listen carefully to the machine before disconnecting it from the power source to ensure that all mechanical noise has stopped. Not allowing the machine to complete this parking process may lead to print problems and possible damage to the print head. 1Lift the scanner cover from the right-hand side of the machine until it locks securely into the open position. 2Remove all the ink cartridges and attach the yellow protective parts. (See Replacing the ink cartridges on page 6-22.) Caution If you are not able to find the yellow protective parts, do NOT remove the ink cartridges before shipping. It is essential that the machine be shipped with the yellow protective parts or the ink cartridges in position. Shipping without them will cause damage to your machine and may void your warranty. When attaching the yellow protective parts, make sure it clips into place as shown in the diagram. Downloaded from ManualsPrinter.com Manuals
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 17 3Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover. 4Unplug the machine from the electrical socket. 5Unplug the interface cable from the machine, if it is connected. 6Wrap the machine in the bag and place it in the original carton with the original packing material. Downloaded from ManualsPrinter.com Manuals
6 - 18 TROUBLESHOOTING AND ROUTINE MAINTENANCE 7Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. 8Close the carton. Downloaded from ManualsPrinter.com Manuals
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 19 Routine maintenance Cleaning the scanner Lift the document cover. Clean the scanner glass with isopropyl alcohol on a soft lint-free cloth. Clean the glass strip under the film with isopropyl alcohol on a lint-free cloth. Document Cover Glass Strip Downloaded from ManualsPrinter.com Manuals
6 - 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE Cleaning the machine printer platen ■Be careful not to touch the paper feed star wheels or encoder film. ■ Be sure to unplug the machine from the electrical socket before cleaning the printer platen. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth. Paper Feed Star Wheel Do NOT Touch! Encoder Film Do NOT Touch! Printer Platen Clean Here Downloaded from ManualsPrinter.com Manuals
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 21 Cleaning the Paper Pick-up Roller 1Unplug the machine from the electrical socket and remove the Jam Clear Cover. 2Clean the Paper Pick-up Roller with isopropyl alcohol on a cotton swab. 3Re-insert the Jam Clear Cover. 4Re-connect the power cord. Downloaded from ManualsPrinter.com Manuals
6 - 22 TROUBLESHOOTING AND ROUTINE MAINTENANCE Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will notify you with a message on the LCD. The LCD will inform you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order. Even though the machine informs you that an ink cartridge is empty, there will be a small amount of ink remaining in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly. 1Lift the scanner cover from the right-hand side of the machine until it locks securely into the open position. If one or more ink cartridges are empty, for example Black, the LCD shows Ink Empty Black and Replace Ink . 2Pull the ink cartridge hook toward you and remove the ink cartridge for the colour shown on the LCD. 3Open the new ink cartridge bag for the colour shown on the LCD, and then take out the ink cartridge. Empty Ink CartridgeInk Cartridge Hook Downloaded from ManualsPrinter.com Manuals
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 23 4Remove the protective yellow caps. 5Each colour has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot. Press down firmly on the ink cartridge until the hook snaps over it. 6Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover. Do not touch the area shown in the illustration above. If the protective yellow cap comes off when you open the bag, the cartridge will not be damaged. DO NOT TOUCH Protective Yellow Cap New Ink Cartridge Ink Cartridge Hook Downloaded from ManualsPrinter.com Manuals
6 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE 7If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Black? ▲ Yes ▼ No . For each new cartridge you installed, press (Yes ) to automatically reset the ink dot counter for that colour. If the ink cartridge you installed is not a brand new one, please be sure to select ( No). WARNING If ink gets in your eyes, irrigate them with water immediately and call a doctor if you are concerned. If you wait until Ink Empty message is displayed on the LCD, the machine will automatically reset the ink dot counter. If the Install message is on the display after you have installed ink cartridges, check that the ink cartridges are installed properly. Downloaded from ManualsPrinter.com Manuals