Brother DCP 310CN User Manual
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5 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE Checking the printing alignment You should rarely need to adjust the printing alignment however, if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made. 1Press Ink Management. 2Press or to select Test Print. Press Set. 3Press or to select Alignment. Press Set. 4Press Mono Start or Colour Start. The DCP begins printing the Alignment Check Sheet. The LCD shows: 5Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0. If the number 5 sample of both the 600 dpi and 1200 dpi are the best matches, press (Yes) to finish Alignment Check and go to Step 8. —OR— If another test print number is a better match for either 600 dpi or 1200 dpi, press ( No) to select it. 6For 600 dpi, press or to select the number of the test print that most closely matches the number 0 sample (1-8). Press Set. 7For 1200 dpi, press or to select the number of the test print that most closely matches the number 0 sample (1-8). Press Set. 8Press Stop/Exit. Is Alignment OK? ▲ Yes ▼ No 600dpi Adjust Select Best #5 1200dpi Adjust Select Best #5 Downloaded from ManualsPrinter.com Manuals
TROUBLESHOOTING AND ROUTINE MAINTENANCE 5 - 14 Checking the ink volume You can check the ink that is left in the cartridge. 1Press Ink Management. 2Press or to select Ink Volume. Press Set. 3Press or to select the colour you want to check. The LCD shows the ink volume. 4Press Stop/Exit. Ink Volume Bk:-+ Downloaded from ManualsPrinter.com Manuals
5 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE Packing and shipping the DCP Whenever you transport the DCP, use the packing materials that came with your DCP. If you do not pack the DCP properly, you could void your warranty. Caution It is important to allow the DCP to ‘park’ the print head after a print job. Listen carefully to the DCP before disconnecting it from the power source to ensure that all mechanical noise has stopped. Not allowing the DCP to complete this parking process may lead to print problems and possible damage to the print head. 1Lift the scanner cover from the right-hand side of the DCP until it locks securely into the open position. 2Remove all the ink cartridges and attach the protective parts. (See Replacing the ink cartridges on page 5-20.) Caution If you are not able to find the protective parts, do NOT remove the ink cartridges before shipping. It is essential that the DCP be shipped with either the protective parts or the ink cartridges in position. Shipping without them will cause damage to your DCP and may void your warranty. When attaching the protective parts, make sure it clips into place as shown in the diagram. Downloaded from ManualsPrinter.com Manuals
TROUBLESHOOTING AND ROUTINE MAINTENANCE 5 - 16 3Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover. 4Unplug the DCP from the electrical socket. 5Unplug the USB cable or LAN cable from the DCP, if it is connected. 6Wrap the DCP in the bag and place it in the original carton with the original packing material. Downloaded from ManualsPrinter.com Manuals
5 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE 7Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. 8Close the carton. Downloaded from ManualsPrinter.com Manuals
TROUBLESHOOTING AND ROUTINE MAINTENANCE 5 - 18 Routine maintenance Cleaning the scanner Lift the document cover. Clean the scanner glass with isopropyl alcohol on a soft lint-free cloth. Clean the glass strip under the film with isopropyl alcohol on a lint-free cloth. Document Cover Glass Strip Downloaded from ManualsPrinter.com Manuals
5 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE Cleaning the DCP printer platen ■Be careful not to touch the paper feed star wheels or encoder film. ■Be sure to unplug the DCP from the electrical socket before cleaning the printer platen. ■If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth. Paper Feed Star Wheel Do NOT Touch!Encoder Film Do NOT Touch! Printer Platen Clean Here Downloaded from ManualsPrinter.com Manuals
TROUBLESHOOTING AND ROUTINE MAINTENANCE 5 - 20 Replacing the ink cartridges Your DCP is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the DCP detects an ink cartridge is running out of ink, the DCP will notify you with a message on the LCD. The LCD will inform you which ink cartridge is low or needs replacing. Be sure to follow the LCD prompts to replace the ink cartridges in the correct order. Even though the DCP informs you that an ink cartridge is empty, there will be a small amount of ink remaining in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly. 1Lift the scanner cover from the right-hand side of the DCP until it locks securely into the open position. If one or more ink cartridges are empty, for example Black, the LCD shows Ink Empty Black and Cover is Open. 2Pull the ink cartridge hook toward you and remove the ink cartridge for the colour shown on the LCD. 3Open the new ink cartridge bag for the colour shown on the LCD, and then take out the ink cartridge. Empty Ink CartridgeInk Cartridge Hook Downloaded from ManualsPrinter.com Manuals
5 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE 4Remove the cartridge covers. 5Each colour has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot. Press down on the ink cartridge until the hook snaps over it. 6Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover. Do not touch the area shown in the illustration above. If the cartridge cover comes off when you open the bag the cartridge will not be damaged. DO NOT TOUCH Cartridge Cover New Ink Cartridge Ink Cartridge Hook Downloaded from ManualsPrinter.com Manuals
TROUBLESHOOTING AND ROUTINE MAINTENANCE 5 - 22 7If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? ▲ Yes ▼ No . For each new cartridge you installed, press (Yes) to automatically reset the ink dot counter for that colour. If the ink cartridge you installed is not a brand new one, please be sure to select ( No). WARNING If ink gets in your eyes, irrigate them with water immediately and call a doctor if you are concerned. If you wait until Ink Empty message is displayed on the LCD, the DCP will automatically reset the ink dot counter. If the Install message is on the display after you have installed ink cartridges, check that the ink cartridges are installed properly. Downloaded from ManualsPrinter.com Manuals