Brother DCP 310CN User Manual

							3 - 12   WALK-UP PHOTOCAPTURE CENTER™
■White Balance
This setting adjusts the hue of the white areas of an image.
Lighting, camera settings and other influences will effect the 
appearance of white. The white areas of a picture may be slightly 
pink, yellow or some other colour. By using this adjustment you 
can correct this effect and bring the white areas back to pure 
white.
■Sharpness
This setting enhances the detail of an image. It is similar to 
adjusting the fine focus on a camera. If the image is not in true 
focus and you cannot see the fine details of the picture, then 
adjust the sharpness.
■Colour Density
This setting adjusts the total amount of colour in the image. You 
can increase or decrease the amount of colour in an image to 
improve a washed out or weak picture.
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							WALK-UP PHOTOCAPTURE CENTER™   3 - 13
Cropping
If your photo is too long or wide to fit the available space on your 
selected layout, part of the image will be automatically cropped.
The default setting is 
On. If you want to print the whole image, turn 
this setting to 
Off.
1Press Menu.
2Press   or   to select 2.PhotoCapture.
Press 
Set.
3Press   or   to select 6.Cropping.
Press 
Set.
4Press   or   to select Off (or On).
Press 
Set.
5Press Stop/Exit.
////////////////////////////////////////
/
////////////////////////////////////////
/
Cropping:On
Cropping:Off
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							3 - 14   WALK-UP PHOTOCAPTURE CENTER™
Borderless
This feature expands the printable area to fit the edges of the paper. 
Printing time will be slightly slower.
1Press Menu.
2Press  or  to select 2.PhotoCapture.
Press 
Set.
3Press  or  to select 7.Borderless.
Press 
Set.
4Press  or  to select Off (or On).
Press 
Set.
5Press Stop/Exit.
Understanding the Error Messages
Once you are familiar with the types of errors that can occur while 
you’re using the PhotoCapture Center™, you can easily identify and 
troubleshoot any difficulties.
When an error message appears on the LCD, the DCP will beep to 
get your attention.
Media Error—This message will appear if you insert a media card 
that is either bad or not formatted, or when there is a problem with 
the media drive. To clear this error, take out the media card.
No File—This message will appear if you try to access a media 
card in the drive (slot) that does not contain a .JPG file.
Out of Memory—This message will appear if you are working with 
images that are too large for the DCP’s memory.
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							WALK-UP PHOTOCAPTURE CENTER™   3 - 15
Using PhotoCapture Center™ from 
your PC
You can access the media card that is in the media drive (slot) of the 
DCP from your PC.
(See  Using the PhotoCapture Center
™ from your PC  on page 6-1 in 
Software User’s Guide on the CD-ROM or  Using the PhotoCapture 
Center
™ from a Macintosh® (not available for MFC-3240C and 
MFC-5440CN)  on page 8-47 in the Software User’s Guide on the 
CD-ROM.)
Using PhotoCapture Center™ for 
scanning documents
You can scan documents and save them onto an media card to 
quickly and easily make documents portable. (See  Scan to Card (not 
available for MFC-3240C, MFC-210C and MFC-5440CN)  on page 
2-23 in Software User’s Guide on the CD-ROM.)
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							4 - 1   IMPORTANT INFORMATION
4
For your safety
To ensure safe operation the supplied three-pin plug supplied must 
be inserted only into a standard three-pin electrical socket that is 
effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply 
that the power is grounded and that the installation is completely 
safe. For your safety, if in any doubt about the effective grounding of 
the power, consult a qualified electrician.
IT power system (Norway only)
This product is also designed for IT power system with phase to 
phase voltage 230V.
LAN connection (DCP-310CN only)
Caution
Do not connect this product to a LAN connection that is subject to 
over-voltages.
International ENERGY STAR® Compliance Statement
The purpose of the International ENERGY STAR® Program is to 
promote the development and popularization of energy-efficient 
office equipment.
As an E
NERGY STAR® Partner, Brother Industries, Ltd. has determined 
that this product meets the E
NERGY STAR® guidelines for energy 
efficiency.
Important information
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							IMPORTANT INFORMATION   4 - 2
Important safety instructions
1Read all of these instructions.
2Save them for later reference.
3Follow all warnings and instructions marked on the product.
4Unplug this product from the wall socket before cleaning. Do not 
use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5Do not use this product near water.
6Do not place this product on an unstable cart, stand, or table. 
The product may fall, causing serious damage to the product.
7Slots and openings in the cabinet and the back or bottom are 
provided for ventilation; to ensure reliable operation of the 
product and to protect it from overheating, these openings must 
not be blocked or covered. The openings should never be 
blocked by placing the product on a bed, sofa, rug, or other 
similar surface. This product should never be placed near or 
over a radiator or heater. This product should never be placed 
in a built-in installation unless proper ventilation is provided.
8This product should be operated from the type of power source 
indicated on the label. If you are not sure of the type of power 
available, call your dealer or local power company.
Use only the power cord supplied with this DCP.
9This product is equipped with a 3-wire grounded plug, a plug 
having a third (grounded) pin. This plug will only fit into a 
grounded power outlet. This is a safety feature. If you are unable 
to insert the plug into the outlet, call your electrician to replace 
your obsolete outlet. Do not defeat the purpose of the grounded 
plug.
10Do not allow anything to rest on the power cord. Do not place 
this product where people can walk on the cord.
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							4 - 3   IMPORTANT INFORMATION
11Do not place anything in front of the DCP that will block printing. 
Do not place anything in the path of printing.
12Wait until pages have exited the DCP before picking them up.
13Unplug this product from the power socket and refer servicing to 
Authorized Service Personnel under the following conditions: 
■When the power cord is damaged or frayed.
■If liquid has been spilled into the product.
■If the product has been exposed to rain or water.
■If the product does not operate normally when the operating 
instructions are followed. Adjust only those controls that are 
covered by the operating instructions. Improper adjustment 
of other controls may result in damage and will often require 
extensive work by a qualified technician to restore the 
product to normal operation.
■If the product has been dropped or the cabinet has been 
damaged.
■If the product exhibits a distinct change in performance, 
indicating a need for service.
14To protect your product against power surges, we recommend 
the use of a power protection device (Surge Protector).
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							IMPORTANT INFORMATION   4 - 4
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International 
Corporation.
© 2004 Brother Industries, Ltd. All rights reserved.
Windows and Microsoft are registered trademarks of Microsoft in the 
U.S. and other countries.
Macintosh and TrueType are registered trademarks of Apple 
Computer,Inc.
PaperPort and OmniPage OCR are registered trademarks of 
ScanSoft, Inc.
Presto! PageManager is a registered trademark of NewSoft 
Technology Corporation.
Microdrive is a trademark of International Business Machine 
Corporation.
SmartMedia is a registered trademark of Toshiba Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SecureDigital is a trademark of Matsushita Electric Industrial Co.Ltd., 
SanDisk Corporation and Toshiba Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
xD-Picture Card is a trademark of Fuji Photo Film Co. Ltd., Olympus 
Optical Co. Ltd and Toshiba Corporation.
Memory Stick Duo and MagicGate are trademarks of Sony 
Corporation.
Each company whose software title is mentioned in this manual has 
a Software License Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s 
Guide, the Software User’s Guide, and the Network User’s 
Guide (DCP-310CN only) are registered trademarks of their 
respective companies.
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							5 - 1   TROUBLESHOOTING AND ROUTINE MAINTENANCE
5
 
Troubleshooting 
Error messages
As with any sophisticated office product, errors may occur. If this 
happens, your DCP identifies the problem and displays an error 
message. The most common error messages are shown below.
You can correct most problems by yourself. If you need additional 
help, the Brother Solutions Center offers latest FAQs and 
troubleshooting tips.
Visit us at http://solutions.brother.com
.
Troubleshooting and routine 
maintenance
ERROR MESSAGES
ERROR 
MESSAGE CAUSE ACTION
Cover is Open The scanner cover is not closed completely. Lift the scanner cover and then 
close it again.
Data 
Remaining Print data remains in the DCP’s memory. Re-start printing from your 
computer.
Print data remains in the DCP’s memory. The 
USB cable was unplugged while the 
computer was sending the data to the DCP. Press 
Stop/Exit . The DCP will 
cancel the job and eject the page 
that is being printed.
High 
Temperature The print head is too warm. Allow the DCP to cool down.
Ink Empty One or more of the ink cartridges is empty. 
The DCP will stop all print operations. Replace the ink cartridges. 
(See 
Replacing the ink cartridges  on 
page 5-20.)
Low 
Temperature The print head is too cold. Allow the DCP to warm up.
Media Error The media card is either corrupted, 
improperly formatted, or there is a problem 
with the media drive. Re-insert the card firmly into the slot 
to make sure it is in the proper 
position. If the error remains, check 
the media drive by inserting another 
media card that you know is 
working.
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							TROUBLESHOOTING AND ROUTINE MAINTENANCE   5 - 2
Near EmptyOne or more of the ink cartridges are running 
out of ink.Order a new ink cartridge. 
No CartridgeAn ink cartridge is not properly installed. Take out the ink cartridge and put it 
in again seating it properly.
(See Replacing the ink cartridges on 
page 5-20.)
No FileThe media card in the media drive does not 
contain a .JPG file.Reinsert the correct media card.
No Paper FedThe DCP is out of paper. Add paper, and then press Mono 
Start or Colour Start.
The paper is jammed in the DCP. See Printer jam or paper jam on 
page 5-3.
Out of MemoryDCPs memory is full. (Copy operation in process)
Press Stop/Exit and wait until the 
other operations in progress finish 
and then try again.
Paper JamPaper is jammed in the DCP. See Printer jam or paper jam on 
page 5-3.
Unable to ChangeUnable to Clean
Unable to Init.
Unable to Print
Unable to Scan
The DCP has a mechanical problem.
—OR—
A foreign obstacle such as a clip or ripped 
paper is in the DCP.Open the scanner cover and remove 
any foreign obstacles inside the 
DCP. If the error message 
continues, disconnect the DCP from 
the power source for several 
minutes then reconnect it.
ERROR MESSAGES
ERROR 
MESSAGECAUSE ACTION
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