Brother DCP 135C User Manual

							
Troubleshooting and Routine Maintenance63
B
Routine maintenanceB
Replacing the ink cartridgesB
Your machine is equipped with an ink dot 
counter. The ink dot counter automatically 
monitors the level of ink in each of the 4 
cartridges. When the machine detects an ink 
cartridge is running out of ink, the machine 
will tell you with a message on the LCD.
The LCD will tell you which ink cartridge is low 
or needs replacing. Be sure to follow the LCD 
prompts to replace the ink cartridges in the 
correct order.
Even though the machine tells you that an ink 
cartridge is empty, there will be a small 
amount of ink left in the ink cartridge. It is 
necessary to keep some ink in the ink 
cartridge to prevent air from drying out and 
damaging the print head assembly.
aOpen the ink cartridge cover.
If one or more ink cartridges are empty, 
for example Black, the LCD shows 
Ink Empty Black and 
Replace Ink .
bPull the lock release lever and take out 
the ink cartridge for the colour shown on 
the LCD.
 
 
cOpen the new ink cartridge bag for the 
colour shown on the LCD, and then take 
out the ink cartridge.
dTake out the protective yellow cap (1). 
Improper Setup 
DO NOT touch the area shown in the 
illustration below.
 
 
Note
If the protective yellow caps come off 
when you open the bag, the cartridge will 
not be damaged.
 
eEach colour has its own correct position. 
Insert the ink cartridge in the direction of 
the arrow on the label.
 
1
Mbrother
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fLift each lock release lever and push it 
until it clicks, and then close the ink 
cartridge cover.
 
gThe machine will automatically reset the 
ink dot counter.
Note
• If you replaced an ink cartridge, for example Black, before the LCD shows 
Near Empty Black  or 
Ink Empty Black , the LCD will ask you 
to verify that it was a brand new one 
( Did You Change Blck? ). For each 
new cartridge you installed, press  a (Yes ) 
to automatically reset the ink dot counter 
for that colour. If the ink cartridge you 
installed is not a brand new one, be sure 
to press  b ( No ).
• If the LCD shows  No Cartridge after 
you install the ink cartridge, check that the 
ink cartridges are installed properly.
 
WARNING 
If ink gets in your eyes, wash them out with 
water at once and call a doctor if you are 
concerned.
 
CAUTION 
DO NOT take out ink cartridges if you do 
not need to replace them. If you do so, it 
may reduce the ink quantity and the 
machine will not know the quantity of ink left 
in the cartridge.
  
DO NOT touch the cartridge insertion slots. 
If you do so, the ink may stain your skin.
  
If ink stains your skin or clothing, wash with 
soap or detergent at once. 
  
If you mix the colours by installing an ink 
cartridge in the wrong position, clean the 
print head several times after correcting the 
cartridge installation.
  
Once you open an ink cartridge, install it in 
the machine and use it up within six months 
of installation. Use unopened ink cartridges 
by the expiration date written on the 
cartridge package.
  
DO NOT dismantle or tamper with the ink 
cartridge, this can cause the ink to leak out 
of the cartridge.
  
Brother multifunction machines are 
designed to work with ink of a particular 
specification and will work to a level of 
optimum performance when used with 
genuine Brother Branded ink cartridges. 
Brother cannot guarantee this optimum 
performance if ink or ink cartridges of other 
specifications are used. Brother does not 
therefore recommend the use of cartridges 
other than genuine Brother Branded 
cartridges or the  refilling of empty 
cartridges with ink from other sources. If 
damage is caused to the print head or other 
parts of this machine as a result of using 
incompatible products with this machine, 
any repairs required as a result may not be 
covered by the warranty.
 
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Troubleshooting and Routine Maintenance65
B
Cleaning the outside of the 
machineB
CAUTION 
Use neutral detergents. Cleaning with 
volatile liquids such as thinner or benzine 
will damage the outside surface of the 
machine.
  
DO NOT use cleaning materials that 
contain ammonia.
  
DO NOT use isopropyl alcohol to remove 
dirt from the control panel. It may crack the 
panel.
 
Clean the outside of the machine as 
follows:
B
aPull the paper tray completely out of the 
machine.
 
bWipe the outside of the machine with a 
soft cloth to remove dust.
 
cLift the output paper tray cover and 
remove anything that is stuck inside the 
paper tray.
dWipe the inside and outside of the paper 
tray with a soft cloth to remove dust.
 
eClose the output paper tray cover and 
slowly push the paper tray completely 
into the machine.
Cleaning the scannerB
aLift the document cover (1). Clean the 
scanner glass (2) and white plastic (3) 
with a soft lint-free cloth moistened with 
a non-flammable glass cleaner.
 
1
2 3
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Cleaning the machine printer 
platenB
WARNING 
Unplug the machine from the electrical 
socket before cleaning the printer 
platen (1).
   
 
aClean the machine printer platen (1) and 
the area around it, wiping off any 
scattered ink with a soft, dry, lint-free 
cloth.
Cleaning the Paper Pick-up 
RollerB
aPull the paper tray completely out of the 
machine.
bUnplug the machine from the electrical 
socket and remove the Jam Clear 
Cover.
 
CAUTION 
DO NOT place the jam clear cover face 
down as shown in the illustration. You may 
damage the cover and cause paper jams.
 
 
1
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Troubleshooting and Routine Maintenance67
B
cClean the Paper Pick-up Roller (1) with 
isopropyl alcohol on a cotton swab.
 
dPut the Jam Clear Cover back on.
Make sure the Cover is set properly.
eRe-connect the power cord.
fPut the paper tray firmly back in the 
machine.
Cleaning the print headB
To maintain print quality, the machine will 
automatically clean the print head when 
needed. You can start the cleaning process 
manually if there is a print quality problem.
Clean the print head and ink cartridges if you 
get a horizontal line in the text or graphics on 
your printed pages. You can clean Black only, 
three colours at a time 
(Cyan/Yellow/Magenta), or all four colours at 
once.
Cleaning the print head consumes ink. 
Cleaning too often uses ink unnecessarily.
CAUTION 
DO NOT touch the print head. Touching the 
print head may cause permanent damage 
and may void the print heads warranty.
 
aPress Ink Management .
bPress a or  b to choose  Cleaning.
Press  OK.
cPress  a or  b to choose  Black, Color  or 
All .
Press  OK.
The machine cleans the print head. 
When cleaning is finished, the machine 
will go back to standby mode 
automatically.
Note
If you clean the print head at least five 
times and the print has not improved, call 
your Brother dealer.
 
1
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Checking the print qualityB
If faded or streaked colours and text appear 
on your output, some of the nozzles may be 
clogged. You can check this by printing the 
Print Quality Check Sheet and looking at the 
nozzle check pattern.
aPress Ink Management .
bPress a or  b to choose  Test Print .
Press  OK.
cPress  a or  b to choose 
Print Quality .
Press  OK.
dPress  Colour Start .
The machine begins printing the Print 
Quality Check Sheet.
eCheck the quality of the four colour 
blocks on the sheet.
 
Is Quality OK?
 
a Yes bNo
fDo one of the following:
„ If all lines are clear and visible, press 
a to choose  Yes, and go to step j.
„ If you can see missing short lines as 
shown below, press  b to choose  No.
gThe LCD asks you if the print quality is 
OK for black and three colours.
 
Black OK?
 
aYes bNo
Press  a ( Yes ) or b ( No ).
hThe LCD asks you if you want to start 
cleaning.
 
Start Cleaning?
 
aYes bNo
Press  a ( Yes ).
The machine starts cleaning the print 
head.
iAfter cleaning is finished, press 
Colour Start .
The machine starts printing the Print 
Quality Check Sheet again and then 
return to step e. 
jPress  Stop/Exit .
If you repeat this procedure at least five 
times and the print quality is still poor, 
replace the ink cartridge for the clogged 
colour. 
After replacing the ink cartridge, check 
the print quality. If  the problem still 
exists, repeat the cleaning and test print 
procedures at least five times for the 
new ink cartridge. If ink is still missing, 
call your Brother dealer.
CAUTION 
DO NOT touch the print head. Touching the 
print head may cause permanent damage 
and may void the print heads warranty.
 
Note
 
OK Poor
   
 
i
 
When a print head 
nozzle is clogged 
the printed 
sample looks like 
this.After the print 
head nozzle is 
cleaned, the 
horizontal lines 
are gone.
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Troubleshooting and Routine Maintenance69
B
Checking the print alignmentB
You may need to adjust the print alignment. If 
after transporting the machine your printed 
text becomes blurred or images become 
faded then adjustments may need to be 
made.
aPress Ink Management .
bPress a or  b to choose  Test Print .
Press  OK.
cPress  a or  b to choose  Alignment .
Press  OK.
dPress  Mono Start  or Colour Start .
The machine starts printing the 
Alignment Check Sheet.
 
Is Alignment OK?
 
a Yes bNo
eCheck the 600 dpi and 1200 dpi test 
prints to see if number 5 most closely 
matches number 0. 
„ If the number 5 samples of both the 
600 dpi and 1200 dpi test prints are 
the best matches, press  a ( Yes ) to 
finish Alignment Check, and go to 
step h.
„ If another test print number is a 
better match for either 600 dpi or 
1200 dpi, press  b ( No ) to choose it.
fFor 600 dpi, press  a or  b to select the 
number of the test print that most closely 
matches the number 0 sample (1-8).
 
600dpi Adjust
 
Select Best #5
Press  OK.
gFor 1200 dpi, press  a or  b to select the 
number of the test print that most closely 
matches the number 0 sample (1-8).
 
1200dpi Adjust
 
Select Best #5
Press  OK.
hPress  Stop/Exit .
Checking the ink volumeB
You can check the ink that is left in the 
cartridge.
aPress Ink Management .
bPress a or  b to select  Ink Volume .
Press  OK.
The LCD shows the ink volume.
 
Bk:- nnnnonn + e
cPress  a or  b to choose the colour you 
want to check.
dPress  Stop/Exit .
Note
You can check the ink volume from your 
computer. (See  Printing for Windows
® or 
Printing and Faxing  for Macintosh
® in the 
Software Users Guide on the CD-ROM.)
 
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Machine InformationB
Checking the serial numberB
You can see the machine’s serial number on 
the LCD.
aPress Menu.
bPress  a or  b to select 
4.Machine Info. .
Press  OK.
cPress  a or  b to select  1.Serial No. .
Press  OK.
 
XXXXXXX
dPress  Stop/Exit .
Packing and shipping 
the machine
B
When you transport the machine, use the 
packing materials that came with your 
machine. If you do not pack the machine 
properly, you could void your warranty.
CAUTION 
It is important to allow the machine to ‘park’ 
the print head after a print job. Listen 
carefully to the machine before unplugging 
it to make sure that all mechanical noise 
has stopped. Not allowing the machine to 
finish this parking process may lead to print 
problems and possible damage to the print 
head.
 
aOpen the ink cartridge cover.
bPull the lock release levers down and 
take out all the ink cartridges. (See 
Replacing the ink cartridges  
on page 63.)
cInstall the yellow protective part, lift each 
lock release lever and push it until it 
clicks, and then close the ink cartridge 
cover.
 
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Troubleshooting and Routine Maintenance71
B
CAUTION 
If you are not able to find the yellow 
protective parts, DO NOT remove the ink 
cartridges before shipping. It is essential 
that the machine be shipped with either the 
yellow protective parts or the ink cartridges 
in position. Shipping without them will 
cause damage to your machine and may 
void your warranty.
 
dUnplug the machine from the electrical 
socket.
eUsing both hands, use the plastic tabs 
on both sides of the machine to lift the 
scanner cover until it locks securely into 
the open position. Then unplug the 
interface cable from the machine, if it is 
connected.
fLift the scanner cover (1) to release the 
lock. Gently push the scanner cover 
support down (2) and close the scanner 
cover (3).
 
gWrap the machine in the bag and put it 
in the original carton with the original 
packing material.
 
hPack the printed materials in the original 
carton as shown below. Do not pack the 
used ink cartridges in the carton.
 
iClose the carton and tape it shut. 
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C
On-screen 
programming
C
Your machine is designed to be easy to use 
with LCD on-screen programming using the 
menu keys. User-friendly programming helps 
you take full advantage of all the menu 
selections your machine has to offer.
Since your programming is done on the LCD, 
we have created step-by-step on-screen 
instructions to help you program your 
machine. All you need to do is follow the 
instructions as they guide you through the 
menu selections and programming options.
Menu tableC
You can program your machine by using the 
menu table that begins on page 74. These 
pages list the menu selections and options.
Menu keysC
Menu and FeaturesC
 
 
Access the menu.
 Scroll through the current menu 
level.
 Go to the next menu level.
Accept an option.
 Exit the menu.
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