Brother DCP 135C User Manual

Safety and Legal53
A
Legal limitations for copying
It is an offence to make reproductions of certain items or documents with the intent to commit 
fraud. This memorandum is intended to be a guide rather than a complete list.
We suggest you check with relevant legal authorities if in doubt about a particular item or 
document.
The following are examples of documents which may not be copied:„ Money
„ Bonds or other certificates of indebtedness
„ Certificates of Deposit
„ Armed Forces Service or Draft...

54
TrademarksA
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International Corporation.
© 2007 Brother Industries, Ltd. All rights reserved.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and other 
countries.
Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United 
States and/or...

55
B
B
Troubleshooting B
If you think there is a problem with your machine, check the chart below and follow the 
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother 
Solutions Center offers latest FAQs and troubleshooting tips. Visit us at 
http://solutions.brother.com
.
If you are having difficulty with your machineB
Troubleshooting and Routine 
Maintenance
B
Printing
DifficultySuggestions
No printout Check the interface cable connection on...

56
Printed  text  or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide is adjusted correctly. (See Loading paper and other media  on page 14.)
Make sure the Jam Clear cover is set properly.
Smudged stain at the top center of 
the printed page. Make sure the paper is not too thick or curled. (See 
Acceptable paper and other 
media  on page 10.) 
Printing appears dirty or ink seems 
to run. Make sure you are using the recommended types of paper. (See...

Troubleshooting and Routine Maintenance57
B
Copying Difficulties
DifficultySuggestions
Vertical streaks appear on copies If you see vertical streaks on copies, clean the scanner. (See  Cleaning the 
scanner  on page 65.)
Scanning Difficulties
DifficultySuggestions
TWAIN/WIA errors appear when 
starting to scan. Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In 
PaperPort™ 11SE with OCR, click 
File, Scan or Get Photo  and click Select to 
choose the Brother TWAIN/WIA driver....

58
Error messagesB
As with any sophisticated office product, errors may occur. If this happens, your machine identifies 
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers 
latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error MessageCauseAction
Cover is Open The scanner cover is not closed 
completely. Lift the scanner cover and then...

Troubleshooting and Routine Maintenance59
B
No CartridgeAn ink cartridge is not installed 
properly. Take out the ink cartridge and put it in again 
seating it properly. (See 
Replacing the ink 
cartridges  on page 63.)
No File The memory card or USB Flash 
memory drive in the media drive 
does not contain a .JPG file. Put the correct memorycard or USB Flash 
memory drive into the slot again.
No Paper Fed The machine is out of paper or 
paper is not properly loaded in the 
paper tray. Do one of the...

60
Changing LCD languageB
You can change the LCD language.
aPress Menu.
bPress  a or  b to choose 
0.Initial Setup .
Press  OK.
cPress  a or  b to choose 
0.Local Language .
Press  OK.
dPress  a or  b to choose your language.
Press  OK.
ePress  Stop/Exit .
Improving the LCD viewingB
You can adjust the LCD contrast for a sharper 
and more vivid display. If you are having 
difficulty reading the LCD, try changing the 
contrast setting.
aPress Menu.
bPress  a or  b to choose 
0.Initial Setup .
Press  OK....

Troubleshooting and Routine Maintenance61
B
Printer jam or paper jamB
Take out the jammed paper depending on 
where it is jammed in the machine. Open and 
close the scanner cover to clear the error.
aPull the paper tray (1) out of the 
machine.
 
bPull out the jammed paper (1) and press 
Stop/Exit.
 
„If you cannot remove the jammed 
paper from the front side, or the error 
message still appears on the LCD 
after you remove the jammed paper, 
please go to the next step.
cRemove the Jam Clear Cover (1)....

62
dPut the Jam Clear Cover back on.
Make sure the Cover is set properly.
 
eLift the scanner cover (1) from the front 
of the machine until it locks securely into 
the open position.
Make sure that there is no jammed 
paper left inside the machine. Check 
both ends of the print carriage.
 
Note
If the paper is jammed under the print 
head, unplug the machine from the power 
source, and then move the print head to 
take out the paper.
 
fLift the scanner cover to release the 
lock (1). Gently push the...