Brother DCP 120C User Manual
Here you can view all the pages of manual Brother DCP 120C User Manual. The Brother manuals for Printer are available online for free. You can easily download all the documents as PDF.
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IMPORTANT INFORMATION 5 - 4 liquid of any kind on the product. Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and other risks and may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call In USA: 1-800-284-4357 or In Canada: 1-877-BROTHER. (See Brother numbers on page i.) 14Unplug this product from the AC...
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5 - 5 IMPORTANT INFORMATION Trademarks The Brother logo is a registered tradem ark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2005 Brother Industries, Ltd. All rights reserved. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries. Macintosh and TrueType are registered trademarks of Apple Computer, Inc. PaperPort and OmniPage OCR...
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 1 6 Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message. The most common error messages are shown below. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com Troubleshooting and routine maintenance...
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6 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE Near Empty One or more of the ink cartridges are running out of ink. Order a new ink cartridge. No Cartridge An ink cartridge is not properly installed. Take out the ink cartridge and put it in again seating it properly. (See Replacing the ink cartridges on page 6-22.) No File The media card in the media drive does not contain a .JPG file. Reinsert the correct media card. No Paper Fed The machine is out of paper. Add paper, and then press Black...
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 3 Document jams If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit. 1Take out any paper from the ADF that is not jammed. 2Open the ADF cover. 3Pull the jammed document out to the right or left. 4Close the ADF cover. Press Stop/Exit. Document is jammed inside the ADF unit. 1Take out any paper from the ADF that is not jammed. 2Lift the document cover. 3Pull the jammed document out to the left. 4Close the document...
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6 - 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the machine. Paper is jammed inside the paper tray 1Pull the paper tray out of the machine. 2Pull out the jammed paper to remove it. Paper Tray Jammed paper
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 5 Paper is jammed inside the machine 1Remove the Jam Clear Cover. Pull the jammed paper out of the machine. 2Re-insert the Jam Clear Cover. 3If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position. 4Remove the jammed paper. If the paper is jammed underneath the print head, disconnect the machine from the power source so you can move the print head and take...
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6 - 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE 5Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 7 If you are having difficulty with your machine If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com DIFFICULTYSUGGESTIONS Printing Difficulties No printout Check the interface cable connection on both the machine and your computer. One or more ink cartridges are empty. (See Replacing...
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6 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE Smudged stain at the top center of the printed page. Make sure the paper is not too thick or not curled. (See About paper on page 1-8.) Printing appears dirty or ink seems to run. Make sure you are using the proper types of paper. (See About paper on page 1-8.) Don’t handle the paper until the ink is dry. Stains appear on the reverse side or at the bottom of the page. Make sure the Printer Platen is not dirty with ink. (See Cleaning the machine...