Brother DCP 120C User Manual

							
USER’S GUIDE
®
DCP-120C
Version B 
						

							
If you need to call Customer Service
Please complete the following information for future 
reference:
Model Number: DCP-120C 
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent 
record of your purchase, in the event of theft, fire or 
warranty service.
Register your product on-line at
By registering your product with Brother International 
Corporation, you will be recorded as the original owner of the 
product. Your registration with Brother:
■ may serve as confirmation of the purchase date of your 
product should you lose your receipt;
■ may support an insurance claim by you in the event of 
product loss covered by insurance; and,
■ will help us notify you of enhancements to your product and 
special offers.
The most convenient and efficient way to register your new 
product is on-line at http://www.brother.com/registration/
http://www.brother.com/registration/
©1996-2005 Brother Industries, Ltd.
 
						

							
   i
Brother numbers
Register your product
By registering your product with Brother International Corporation, you will be 
recorded as the original owner of the product. Your registration with Brother:
■ may serve as confirmation of the purchase date of your product 
should you lose your receipt;
■ may support an insurance claim by you in the event of product 
loss covered by insurance; and,
■ will help us notify you of enhancements to your product and 
special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet 
or, for your convenience and most efficient way to register your new 
product, register on-line at 
Frequently asked questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your Fax 
Machine/Multi-Function Center needs. You can download the latest 
software and utilities, read FAQs and troubleshooting tips to learn how to 
get the most from your Brother product.
For Customer Service 
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-800-284-4357.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
IMPORTANT
For technical help, you must call the country where you bought the 
machine. Calls must be made  from within that country. 
You can check here for Brother driver updates.
In USA: 1-800-284-4329 (voice)
1-901-379-1215 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada: 1-877-BROTHER (voice)
(514) 685-4898 (fax)
http://www.brother.com/registration/
http://solutions.brother.com
 
						

							
ii   
Brother fax back system (USA only)
Brother has installed an easy-to-use fax back system, so you can get 
instant answers to common technical questions and product information for 
all Brother products. This system is available 24 hours a day, 7 days a 
week. You can use the system to receive faxed instructions and an Index of 
fax back subjects.
Ordering accessories and supplies 
For best quality results use only genuine Brother accessories, which are 
available at most Brother retailers. If you cannot find the accessory you 
need and you have a Visa, MasterCard, Discover, or American Express 
credit card, you can order accessories directly from Brother. (In the USA, 
you can visit us online for a complete selection of the Brother accessories 
and supplies that are available for purchase.) 
In USA only: 1-800-521-2846
In USA: 1-888-879-3232 (voice)
1-800-947-1445 (fax)
In Canada: 1-877-BROTHER (voice)
DescriptionItem
Ink Cartridge  LC41BK (Prints up to 500 pages)
Ink Cartridge  (blue) LC41C (Prints up to 400 pages)
Ink Cartridge  (red) LC41M (Prints up to 400 pages)
Ink Cartridge  LC41Y (Prints up to 400 pages)
Premium Glossy Photo Paper 
(Letter size / 20 sheets) BP60 GLL
Matte Inkjet Paper 
(Letter size / 25 sheets) BP60 ML
Inkjet Plain Paper 
(Letter size / 250 sheets) BP60 PL
User’s Guide LP0254001 (English for USA and Canada) LP0254002 (French For Canada)
http://www.brothermall.com
 
						

							
   iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, 
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S 
LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, 
INCLUDING WITHOUT LIMITATION  THE IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, 
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES 
NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS 
REGARDING THE USE OR THE RESULTS OF THE USE OF THE 
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, 
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK 
AS TO THE RESULTS AND PERFORM ANCE OF THE SOFTWARE IS 
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS 
NOT PERMITTED BY SOME STATES IN THE USA AND SOME 
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT 
APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LI CENSOR(S) BE LIABLE TO YOU 
FOR ANY CONSEQUENTIAL, INCIDE NTAL OR INDIRECT DAMAGES 
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, 
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, 
AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE 
THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN 
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE 
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA 
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY 
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE 
LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT 
BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL 
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS 
OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT 
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR 
OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been 
compiled and published, covering the latest product descriptions and 
specifications.
The contents of this manual and the specifications of this product are 
subject to change without notice.
Brother reserves the right to make changes without notice in the 
specifications and materials contained herein and shall not be 
responsible for any damages (including consequential) caused by 
reliance on the materials presented, including but not limited to 
typographical and other errors relating to the publication.
 
						

							
iv   
Brother® One Year Limited Warranty and Replacement Service
(USA only)
Who is covered: 
 This limited warranty (“warranty”) is given only to the original end-use/retail
purchaser (referred to in this warranty as
“Original Purchaser”) of the accompanying
product, consumables and accessories
(collectively referred to in this warranty as
“this Product”).
 If you purchased a product from someone
other than an authorized Brother reseller inthe United States or if the product wasused (including but not limited to floormodels or refurbished product), prior toyour purchase you are not the OriginalPurchaser and the product that youpurchased is not covered by this warranty.
What is covered:  
 This Product includes a Machine and Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges, refill
ribbons, therma PLUS paper and thermal
paper.
 Except as otherwise provided herein,
Brother warrants that the Machine and theaccompanying Consumable andAccessory Items will be free from defectsin materials and workmanship, when usedunder normal conditions. 
 This warranty applies only to products purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods: 
 Machines: one year from the originalpurchase date.
 Accompanying Consumable and Accessory Items: 90 days from the original
purchase date or the rated life of
consumable, whichever comes first.
What is NOT covered:
This warranty does not cover
: 
(1) Physical damage to this Product;
(2) Damage caused by improper installation, improper or abnormal use, misuse,
neglect or accident (including but not
limited to transporting this Product
without the proper preparation and/or
packaging);
(3)
Damage caused by another device or
software used with this Product (including but not limited to damage resulting from
use of non Brother®-brand parts and
Consumable and Accessory Items);
(4) Consumable and Accessory Items that
expired in accordance with a rated life;
and,
(5) Problems arising from other than defects in materials or workmanship.
(6) Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and
Laser Units.
This limited warranty is VOID if this Product
has been altered or modified in any way(including but not limited to attemptedwarranty repair without authorization fromBrother and/or alteration/removal of theserial number). 
What to do if you think your Product is
eligible for warranty service:  
Report your issue to  either our Customer
Service Hotline at 1-800-284-4329
 for Fax,
MFC and DCP and 1-800-276-7746 for
Printers, or to a Brother Authorized Service
Center  within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of
your dated bill of sale showing that this
Product was purchased within the U.S. For
the name of local Brother AuthorizedService Center(s), call 1-800-521-2846. 
What Brother will ask you to do:  
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product proper ly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and
insurance (if you desire). You are also
responsible for loss or damage to this
Product in shipping.  
What Brother will do:  
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and
 if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Items at no
charge to you for parts or labor. The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Items is made
 
						

							
   v
Brother® One Year Limited Warranty and Replacement Service
(USA only)
by Brother in its sole discretion. Brotherreserves the right to supply a refurbished orremanufactured replacement Machine and/oraccompanying Consumable and AccessoryItems and use refurbished parts providedsuch replacement products conform to themanufacturer’s specifications for newproduct/parts. The repaired or replacement
Machine and/or accompanying Consumable
and Accessory Items will be returned to you
freight prepaid or made available for you to
pick up at a conveniently located Authorized
Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are notcovered by this warranty (either stage), youwill be charged for shipping the Machineand/or accompanying Consumable andAccessory Items back to you and charged forany service and/or replacementparts/products at Brother’s then currentpublished rates. 
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty. 
What happens when Brother elects to
replace your Machine: 
When a replacement Machine is authorized by
Brother, and you have delivered the Machine to
an Authorized Service Center, the Authorized
Service Center will provide you with a
replacement Machine after receiving one from
Brother. If you are dealing directly with Brother,
Brother will send to you a replacement Machine
with the understanding that you will, after
receipt of the replacement Machine, supply the
required proof of purchase information,
together with the Machine that Brother agreed
to replace. You are then expected to pack the
Machine that Brother agreed to replace in the
package from the replacement Machine and
return it to Brother using the pre-paid freight bill
supplied by Brother in accordance with the
instructions provided by Brother. Since you will
be in possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging instructions
are not followed and has caused damage to the product; or (iv) the warranty period on your
original Product has expired or has not been
sufficiently validated with a copy of the proof of
purchase (bill of sale). The replacement
Machine you receive (even if refurbished or
remanufactured) will be covered by the
balance of the limited warranty period
remaining on the original Product, plus an
additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother. 
Retain your original
Accessory Items and a copy of the return
freight bill, signed by the courier.
 
Limitations: 
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for that repair or replacement as described
above, Brother shall not be liable for any
direct, indirect, incidental or consequentialdamages or specific relief. Because somestates do not allow the exclusion or limitationof consequential or incidental damages, theabove limitation may not apply to you. 
THIS  WA RRA NTY  IS  G IVE N IN  L IE U O F AL L
OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
 This Limited Warranty is the only warranty that Brother is giving for this Product. It is the
final expression and the exclusive and only
statement of Brother’s obligations to you. It
replaces all other agreements and
understandings that you may have with
Brother or its representatives.
 This warranty gives you certain rights and you may also have other rights that may vary
from state to state.
 This Limited Warranty (and Brother’s obligation to you) may not be changed in any
way unless you and Brother sign the same
piece of paper in which we (1) refer to this
Product and your bill of sale date, (2)
describe the change to this warranty and (3)
agree to make that change. 
Important:  We recommend that you keep
all original packing materials, in the event
that you ship this Product.
© 2003 Brother International Corporation
 
						

							
vi   
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE 
LIMITED WARRANTY (Canada only)
Pursuant to this limited warranty of 1 year  from the date of purchase for labour and parts,
Brother International Corporation (Canada) Lt d. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machi ne free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cart ridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or impr oper installation or operation, any damage
caused from service, maintenance, modifi cations, or tampering by anyone other than a
Brother Authorized Service Representative, or  from the use of supplies or consumable
items that are non-Brother pr oducts. Operation of the MFC/Facsimile machine in excess
of the specifications or with the Serial  Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the  sole liability of the end-user/purchaser. In
order to obtain warranty service, the DCP/Facsimile machine must be delivered or
shipped freight prepaid by the end user/purch aser to a “Brother” Authorized Service
Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will caus e severe damage to the MFC/Facsimile and
will VOID the Warranty. (Refer to y our User’s Guide for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without t he ink cartridges will VOID your warranty.
(Refer to your User’s Guide for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or  representation provided by Brother, its
Authorized Service Centers, Distributors, D ealers, Agents or employees, shall create
another warranty or modify this warranty. Th is warranty states Brother’s entire liability
and your exclusive remedy against Brother fo r any failure of the MFC/Facsimile machine
to operate properly.
Neither Brother nor anyone else involved in  the development, production, or delivery of
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the
use of or inability to use the product, even  if advised by the end user/purchaser of the
possibility of such damages. Since some Provinces do not allow the above limitation of
liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest Authorized
Service Center call 1-877-BROTHER. 
Internet support: support @brother.ca or browse 
Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
 
						

							
   vii
Safety precautions
To use the machine safely
Please refer to these instructions for later reference and before 
attempting any maintenance.
WARNING
There are high voltage 
electrodes inside the machine. 
Before you clean the machine, 
make sure you have 
unplugged the power cord from 
the AC power outletDo not handle the plug with wet 
hands. Doing this might cause 
an electrical shock.
To prevent injuries, be careful 
not to put your hands on the 
edge of the machine under the 
scanner cover.To prevent injuries, be careful 
not to touch the area shaded in 
the illustration.
When you move the machine, 
place a hand at each side of 
the unit so you are supporting 
the base when you lift it. (See 
the illustration on the right.) 
Do not carry the machine by 
holding the scanner cover.
 
						

							
viii   
WARNING
This product must be installed near an AC power outlet that is easily 
accessible. In case of emergencies, you must disconnect the power 
cord from the AC power outlet to shut off power completely.
Caution
To maintain the best print quality, we recommend that you use the 
On/Off key to turn off your machine. Do not unplug the power cord 
from the AC power outlet, unless moving the machine or performing 
maintenance. If you need to disconnect your machine from the 
power, you will need to set the date and time again. (See Quick 
Setup Guide.)