Boxlight Cp-635i Multimedia Lcd Projector Users Manual

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TROUBLESHOOTING TROUBLESHOOTING
OSD Message
The messages as described below may appear on the screen at power ON. Take the appropriate
measures when such messages appears.
Table 9. OSD Message
MessageContents
CHANGE THE LAMP
AFTER REPLACING LAMP,
RESET THE LAMP TIME.
(
*1)
The usage time of lamp will be reaching 2000 hr
shortly.	

It is recommended to replace the lamp soon.  Prepare a
new lamp as a replacement.  
CHANGE THE LAMP
AFTER REPLACING LAMP,
RESET THE LAMP TIME.
THE POWER WILL TURN OFF
AFTER 
**hr.
(*1)
The usage time of lamp will be reaching 2000 hr shortly.
It is recommended to replace the lamp within * *
hours.	

It might be happened that the lamp is cut off before * * hr
by any chance.  Power will be switched OFF
automatically in * * hours.  Replace the lamp as shown in
P.17~18 “Lamp”.  Always reset the lamp timer after
replacing the lamp. 
CHANGE THE LAMP
AFTER REPLACING LAMP,
RESET THE LAMP TIME.
THE POWER WILL 
TURN OFF
AFTER 0 hr.The usage time of lamp is about to reach.  Power will be
switched OFF in a few minutes.	

Switch power OFF immediately and replace the lamp as
shown in P.17 ~18 “Lamp”.  Always reset the lamp timer
after replacing the lamp. 
NO INPUT IS DETECTED
ON ***No input signal found.
Check signal input connections and signal sources.
SYNC IS OUT OF RANGE
ON ***
The horizontal or vertical frequency of the input signal is
not within the specified range.
Check the specifications of the equipment and the signal
source.
CHECK THE AIR FLOW
The internal temperature has risen.
Switch power OFF, and wait 20 minutes until the
equipment cools.
Check the following and Switch power ON again.
* Are the ventilation openings blocked.
* Is the air filter dirty.
* Is the ambient temperature in excess of 35°C.
(*1) This message is cleared automatically after approximately three minutes, and
appears every time power is switched ON.
(*2) The unit has a function to turn the power off which will be active when the usage time reaches
2000 hr.  However the life of lamp might be much different among lamps, so that it might be
happened that a lamp is cut off before the function is active. NOTE 
						

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T T T T
R R R R
O O O O
U U U U
B B B B
L L L L
E E E E
S S S S
H H H H
O O O O
O O O O
T T T T
I I I I
N N N N
G G G G
       
( ( ( (
c c c c
o o o o
n n n n
t t t t
i i i i
n n n n
u u u u
e e e e
d d d d
) ) ) )
Indicators Message
The POWER indicator, LAMP indicator, and TEMP indicator are lit and blank as follows. Take the
appropriate measures.
Table 10. Indicators Message
POWER
indicatorLAMP
indicator
TEMP
indicatorContents
Lights
orangeTurns offTurns offThe Standby mode has been set.
Blinks
greenTurns offTurns offWarming up. Please wait.
Lights
greenTurns offTurns offON. Normal operation possible.
Blinks
orangeTurns offTurns offCooling. Please wait.
Blinks red--Cooling. Please wait. 
The error is found. Take the appropriate measures when the
POWER indicator ceases blinking 
Blinks
/Lights redLights
redTurns off
Lamp is not lit.
The interior of the equipment may be too hot. Switch power OFF,
wait 20 minutes until the equipment cools, and check whether the
ventilation openings are  blocked, whether the air filter is dirty, or
whether the ambient temperature exceeds 35 °C. And switch
power ON again. Replace the lamp if the same problem occurs.
Blinks
/Lights redBlinks
redTurns off
Lamp or lamp cover is not found, or hasn’t been fitted in correctly.
Switch power OFF, and wait for 45 minutes until the equipment
cools. Check fitting of the lamp and lamp cover, and switch power
ON again. Contact BOXLIGHT if the same problem occurs again.
Blinks
/Lights redTurns offBlinks
redThe cooling fan is not operating.
Switch power OFF, and wait for 20 minutes until the equipment
cools. Check for foreign matters in the fan, and switch power ON
again. Contact BOXLIGHT if the same problem occurs again.
Blinks
/Lights redTurns offLights red
The interior of the equipment is too hot. 
Switch power OFF, and wait for 20 minutes until the equipment
cools. Check whether the ventilation openings are  blocked,
whether the air filter is dirty, or whether the ambient temperature
exceeds 35 °C. Then switch power ON again. Contact BOXLIGHT
if the same problem occurs again.
Lights
greenBlinks
redBlinks
redThe interior of the equipment is too cool.
Check whether the ambient temperature is below 0°C. Contact
BOXLIGHT if the same problem occurs when the ambient
temperature is 0~35°C.
When the internal temperature becomes excessive power is switched OFF automatically
for safety reasons, and the indicator is extinguished. Set the power switch to [
O] and wait for 20
minutes until the equipment has cooled sufficiently.
NOTE 
						

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T T T T
R R R R
O O O O
U U U U
B B B B
L L L L
E E E E
S S S S
H H H H
O O O O
O O O O
T T T T
I I I I
N N N N
G G G G
       
( ( ( (
c c c c
o o o o
n n n n
t t t t
i i i i
n n n n
u u u u
e e e e
d d d d
) ) ) )
Symptom
Before requesting repair, consult the following chart. If the situation cannot be corrected, then
contact BOXLIGHT at 800-762-5757 or 360-779-7901.
Table 11. Symptom
SymptomPossible causeRemedyPage
The power is not
turned on.
The main power switch is not
turned on.Turn on the main power switch.
8,9The power cord is
disconnected.Plug the power cord into an AC
power outlet.
The main power was
disconnected during operation
by the power failure and so on.Turn off the projector with the main
power switch (set the power switch
to [O]), and wait for about 20
minutes. When the equipment has
cooled enough, turn power on.
9
No video or audio.
The input is not correctly set.Use the projector or remote control
transmitter to set.10
No signal input.Connect correctly.7,8
Video is present but
no audio.
The projector is not correctly
connected.Connect correctly.7,8
The volume is set to minimum.Press VOLUME  on the remote
control or display the menu screen
and adjust the volume.11,15
Mute is turned on.Press the MUTE button.11
Audio is present but
no video.
The projector is not correctly
connected.Connect correctly.7,8
The brightness adjustment knob
is rotated fully clockwise.Select BRIGHT with the MENU
button and the press the  button.12
The lens cap is still attached.Remove the lens cap.9
Colors are pale and
color matching is
poor.Color density and color
matching are not correctly
adjusted.Adjust the video.12
Images are dark.
Brightness and contrast are not
correctly adjusted.Adjust the video.12
The lamp is nearing the end of
its service life.Replace with a new lamp.17
WHISPER mode is set.Clear WHISPER mode.15
Video is blurred.Focus or H PHASE is out of
adjustment.Adjust the focus or H PHASE.9,12 
						

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SPECIFICATIONS
SPECIFICATIONS
Table 12. Specifications
•
This specifications are subject to change without notice.NOTE
ItemSpecification
Product nameLiquid crystal projector
Liquid
crystal
panelPanel size2.3 cm (0.9 type)
Drive systemTFT active matrix
Pixels480,000 pixels (800 horizontal x 600 vertical)
LensZoom lens F=1.7 ~ 2.1  f=36.8 ~ 47.8 mm
Lamp200 W UHB
Speaker1.0W+1.0W (stereo)
Power supplyAC100 ~ 120V, 3.3A / AC220 ~ 240V, 1.4A
Power consumption310W
Temperature range0 ~ 35°C (Operating)
Size298 (W) x 94.6 (H) x 228 (D) mm
Weight (mass)3.25 kg
RGB
signal
inputRGB IN1Video: Analog 0.7Vp-p, 75 Ωterminator (positive)
H/V. sync.: TTL level (positive/negative)
Composite sync.: TTL level
D-sub 15-pin shrink jack
2
AUDIO IN1200mVrms, 50 k Ω(max. 3.0Vp-p)
Stereo mini jack
2
Video
signal
input
VIDEO IN1.0Vp-p, 75 Ωterminator
RCA jack
S-VIDEO IN
Brightness signal: 1.0Vp-p, 75 Ωterminator
Color signal: 0.286Vp-p (NTSC, burst signal),75 Ωterminator
0.300Vp-p (PAL/SECAM, burst signal),75 Ωterminator  
Mini DIN 4-pin jack
COMPONENT
VIDEOY1.0 Vp-p, 75  ΩTerminator (Positive)
CB/PB0.7 Vp-p, 75  ΩTerminator (Positive)
CR/PR0.7 Vp-p, 75  ΩTerminator (Positive)
AUDIO INL200mVrms, 50 k Ω(max. 3.0Vp-p)
RCA jack
R
Signal
outputRGB OUT
Video: Analog 0.7Vp-p, 75 Ωoutput impedance (positive)
H/V. sync.: TTL level (positive/negative)
Composite sync.: TTL level
D-sub 15-pin shrink jack
AUDIO OUT200mVrms, output impedance 1 k Ω(max. 3.0Vp-p)
Stereo mini jack
Control
functionsCONTROLD-sub 15-pin shrink plug
USBUSB jack (B type)
Optional PartsLamp: CP635I-930 (DT00431)
Air Filter: MU01421
* For others, consult your dealer. 
						

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WARRANTY WARRANTY
LIMITED WARRANTY
BOXLIGHT CORPORATION(BOXLIGHT) warrants that each Boxlight CP-635i (the Product) sold
hereunder will conform to and function in accordance with the written specifications of BOXLIGHT. Said
limited warranty shall apply only to the first person or entity that purchases the Product for personal or business
use and not for the purpose of distribution resale. Said warranty shall continue for a period of two (2) years from
the date of such purchase. BOXLIGHT does not warrant that the Product will meet the specific requirements of
the first person or entity that purchases the Product for personal or business use. Lamp is warrantied for 120
days.
BOXLIGHT CORPORATIONs liability for the breach of the foregoing limited warranty is limited to the repair
or replacement of the Product or refund of the purchase price of the Product, at BOXLIGHTs sole option. To
exercise the Purchasers rights under the foregoing warranty, the Product must be returned at the Purchasers sole
cost and expense, to BOXLIGHT or any authorized service center provided, however, that the Product must be
accompanied by a written letter explaining the problem and which includes (i) proof of purchase; (ii) the dealers
name; (iii) the model and serial number of the Product. A return authorization number, issued by the
BOXLIGHT customer service department, must also be clearly displayed on the outside of the shipping carton
containing the Product.
WARRANTY LIMITATION AND EXCLUSION
BOXLIGHT CORPORATION shall have no further obligation under the foregoing limited warranty if the
Product has been damaged due to abuse, misuse, neglect, accident, unusual physical or electrical stress,
unauthorized modification, tampering, alterations, or service other than by BOXLIGHT or its authorized agents,
causes other than from ordinary use or failure to properly use the Product in the application for which said
Product is intended.
DISCLAIMER OR UNSTATED WARRANTIES
The warranty printed above is the only warranty applicable to this purchase.
All other warranties express or implied, Including, but not limited to, the implied warranties or merchantability
and fitness for a particular purpose are disclaimed. There are no warranties that extend beyond the face of hereof
and the forgoing warranty shall not be extended, altered or varied except by written instrument signed by
BOXLIGHT CORPORATION.
LIMITATION OF LIABILITY
It is understood and agreed that BOXLIGHTs liability whether in contract, in tort, under any warranty, in
negligence or otherwise, shall not exceed the return of the amount of the purchase price paid by purchaser and
under no circumstances shall BOXLIGHT be liable for special, indirect or consequential damages. The price
stated for the Product is a consideration in limiting BOXLIGHTs liability. No action regardless of form, arising
out of the agreement to purchase the product, may be brought by purchaser more than one year after the cause of
action has accrued.
Boxlight
19332 Powder Hill Place
Poulsbo, WA 98370-7407-USA
www.boxlight.com
U.S. and Canada 800-762-5757
International 360-779-7901 
						

							Printed in Japan*QR53221*