Bose WavePC interactive system Sold from May 2001 to June 2002 User Manual
Have a look at the manual Bose WavePC interactive system Sold from May 2001 to June 2002 User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 223 Bose manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
PDF259774_00 April 12, 2001 51 Making External Input/Output Connections Connecting an external audio source to the Wave/PC ™ unit You can use the Wave/PC unit as extension speakers for an external audio source, such as a tape or CD player. Connect the external source to the right and left AUX IN jacks (Figure 43). Most audio cables are color coded. Match the red plug to the R (red) jack and the black or white plug to the L (white) jack. For cable information, see “Input connection details” on page 52. Figure 43 Connecting an external component to AUX IN Selecting an external audio source Right-click on the blue background of the Wave/PC application window and select Source>Aux, or press the AUX button on the control panel of the Wave/PC unit. “AUX source” should appear in the information window (Figure 44). Adjust the listening volume with the Volume buttons. Control all other functions of the exter- nal source, including on/off, at the source, referring to its owner’s manual, if necessary. Figure 44 Wave/PC application win- dow when AUX is selected Connecting external speakers to your Wave/PC unit You can connect Bose® powered speakers to the right and left VARIABLE OUT jacks (located below the AUX IN jacks) on the rear panel of the Wave/PC unit. Most audio cables are color coded. Using the cable you received with the speakers, connect the red plug to the R (red) jack and the black or white plug to the L (white) jack. If your speaker cable has three connec- tors on each end, use only the two connectors that look alike. DO NOT USE THE THIRD CONNECTOR. Note: Connecting cables to the VARIABLE OUT jacks shuts off the speakers in the Wave/PC unit. RAU X INL V AR IAB LE O UT VARIABLE OUT RL AUX IN RL AUX IN
52 April 12, 2001 PDF259774_00 Making External Input/Output Connections Input connection details Audio cables for connecting external components to the Wave/PC™ system are available at electronics stores, or by calling Bose® Customer Service. SourceCableConnection at sourceWave/PC connection Notes Portable CD or tape playerOne miniplug-to-stereo audio cableHeadphone jack For best sound, set the player volume control to approxi- mately 3/4 of maxi- mum volume.AUX IN jacks CD player, tape deck, or VCR One stereo audio cable Audio output jacks If there are two sets of outputs (fixed and variable), use fixed so that the volume can be controlled from the radio.AUX IN jacks Recording from the Wave/PC system unit is not recom- mended because connecting cables to the VARIABLE OUT jacks shuts off the radio speakers, preventing you from monitoring the recording volume. Television Use a standard RCA cable for a TV with ste- reo output jacks. Use a standard “Y” adapter for a TV with a single (mono) audio output jack. You may need a spe- cial adapter (such as a miniplug stereo audio cable) for a TV with a headphone output jack.Audio output jacks If there are two sets of outputs (fixed and variable), use fixed so that the volume can be controlled from the radio.AUX IN jacks To make sure the sound seems to come from the screen, place the Wave/PC unit close to the TV. The Wave/PC unit is magnetically shielded and will not interfere with your TV. Bose ® Lifestyle® music systemStereo cable with male-to-male RCA plugs.TAPE (REC) jacksAUX IN jacks RLAUX INRLAUX IN RLAUX INRLAUX IN RLAUX INRLAUX IN ®RLAUX INRLAUX IN
PDF259774_00 April 12, 2001 53 Reference Cleaning the Wave/PC ™ unit Use only a dry cloth to clean the outside of the Wave/PC unit. If necessary, you may use a soft-bristled attachment to gently vacuum the front of the radio. Do not use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives. Do not allow liquids to spill into any openings on the radio. If liquids get into the product, turn the radio off. Call Bose ® Customer Service as soon as pos- sible to arrange for service. (See phone numbers on inside back cover.) Replacing the batteries WARNING: Keep the remote control battery away from children. It may cause a fire or chem- ical burn if mishandled. Do not recharge, disassemble, heat above 100˚C (212˚F), or inciner- ate. Dispose of used battery promptly. Replace only with a battery of the correct type and model number. To ensure correct operation of the Wave/PC unit’s alarm system, replace the 9V battery every year and following an extended power loss. A dead battery may leak and cause damage. Do not unplug the Wave/PC unit from the power outlet while replacing the battery. If you do unplug it, you will need to reset the clock, alarm settings, and station presets. For further information on replacing the 9V battery, see “Installing the 9V battery in the Wave/PC™ unit” on page 9. For information on replacing the remote control battery, see “Setting up the Wave/PC™ remote control” on page 8. Technical information Computer system requirements •200 MHz, minimum, Pentium processor or equivalent •CD-ROM drive •32 MB RAM, minimum •200 MB, minimum, available hard drive space •Sound card and available serial port •Internet connection •Microsoft Windows ® 98, Windows® 98 SE, Windows® 2000, or Windows® ME Wave/PC unit specifications •AC Power rating (USA/Canada): 120V AC, 50/60 Hz •Dimensions: 14″W x 8 1⁄4″D x 43⁄16″H (35.6 cm x 21.0 cm x 10.6 cm) •Weight: 6.8 lb (3.1 kg) Warranty period The Bose Wave/PC system is covered by a limited 1-year transferable warranty. Details of the warranty are provided on the warranty card that came with your radio. Please fill out the infor- mation section on the card and mail it to Bose.
54 April 12, 2001 PDF259774_00 Reference Troubleshooting If you need additional help in solving problems, contact: Bose Customer Service, 1-800-851-2673 You can also request technical support using the Wave/PC ™ system application. Click the Setup button and click on the Internet tab. Click the Tech Support button and follow the instructions. Table 1: General Troubleshooting Problem What to do Wave/PC system unit does not function•Make sure the power cord connector is inserted securely into the Wave/PC unit, matching the flat side of the connector to the flat side of the jack. •Make sure the power cord is fully plugged into an operating AC wall outlet. Remote control is inconsistent or does not work•Check battery and its polarity (+ and –). •Replace the battery, if necessary (See “Replacing the batteries” on page 53.). •Operate the remote control closer to the radio. •Check for interference from room lighting or sunlight, or dust or dirt on the lens. Try the radio in a different location. AM/FM stations play OK, but no audio for CDs, Web Radio, or Music Files. No computer tones. •Check the interface cable connection between your computer and the Wave/PC system unit. •Close all other programs that use the serial port. •Close the Wave/PC monitor and launch the Wave/PC application again. •Click the Setup button and click on the General tab. Click the Search for Wave/PC button. •Save all your work and restart your computer. If problem still persists, con- tact Bose Customer Service. A yellow question mark appears over the Wave/PC system monitor icon in the Task Bar. No audio from my computer and the Wave/PC monitor icon in the Task Bar appears normal.•Check the audio connection to the sound card of your computer. •Check the volume calibration. Click the Setup button and click on the Gen- eral tab. Click the Calibrate Volume Control button. •If you are using a portable computer, or any computer with a dial-type vol- ume control, make sure the volume level is set to maximum. Other music sources are heard when listening to AM/FM radio.Switch to another source and then return to AM/FM radio. A Wave/PC system command may have been ignored while the computer was busy with other activities. No audio after launching application. Re-calibrate the Wave/PC system volume: 1. Click the Setup button and click on the General tab. 2. Click the Calibrate Volume Control button. 3. Wait for the process to complete 4. Click the OK button. The volume control of the computer is reset every time the application is launched. The computer audio is much louder/ softer than AM/FM radio audio. The display on the Wave/PC ™ unit sometimes flashes “no PC” or “PC.Wait. The computer may be busy performing other tasks. This problem should disappear after the computer returns to normal operation. If not, contact Cus- tomer Service. The time displayed on Wave/PC unit is incorrect.Adjust the time of the clock in your computer. By default, the Wave/PC applica- tion synchronizes the Wave/PC system clock to the clock in your computer. If you want to set the Wave/PC system clock independently, click the Setup but- ton and click the General tab. Disable the clock synchronization option.
PDF259774_00 April 12, 2001 55 Reference No computer sounds until Wave/PC™ system application is launched.Re-install the Wave/PC software application. The Wave/PC system application win- dow looks strange. Colors are not smooth and the information window contains blocks.Go to the Control Panel of your computer. Open the display properties and change the color setting (if supported) from 256 to a greater color depth. When the Wave/PC system is off, I still hear sounds generated by other appli- cations. Why?Although the Wave/PC application is not running, the Wave/PC unit is still used as computer speakers. To turn off all computer sounds, click the Mute button, or right-click on the Wave/PC monitor icon and select Exit. Tone alarm is sounding and I cannot activate the snooze function using the remote.On the Wave/PC unit, press the Snooze button or the On/Off button to turn the alarm off. Table 1: General Troubleshooting Problem What to do Table 2: AM/FM troubleshooting Problem What to do The AM/FM buttons in the application window are grayed and clicking on them has no effect.•Check the interface cable connection between your computer and the Wave/PC system unit. •Close all other programs that use the serial port. •Close the Wave/PC monitor and launch the Wave/PC application again. •Click the Setup button and click on the General tab. Click the Search for Wave/PC button. •Save all your work and restart your computer. If problem still persists, con- tact Bose Customer Service. Poor AM and FM reception.•Move the Wave/PC system unit away from the computer monitor. •If possible, connect the Wave/PC system unit to an AC outlet not used by your computer system. •To improve AM reception, turn the radio slightly. •To improve FM reception if you are not using an external antenna, straighten the power cord as much as possible. •For improved FM reception, connect the supplied FM dipole antenna to the external FM antenna jack on the back of the Wave/PC unit. When tuning to a station having a strong signal indicator, I get static. When seeking next higher/lower sta- tion, the seek operation never stops. Cannot update my station list from the Bose ® server.Check your internet connection. A station in my local area is not listed in the Station Finder, or the station information is incorrect.•Update the station list from the Bose server. •Manually edit the information. •Send an e-mail to Bose with the correct information so that the Bose server can be updated. Click the Setup button and click on the Internet tab. Click the Tech Support button. Enter your message and click the Send button. The AM/FM radio turns off when I close the Wave/PC system application or when I shut down my computer.By default, the Wave/PC system automatically turns off the radio when the application is closed. To change this setting: 1. Click the Setup button and click the AM/FM tab. 2. Select, “Tuner should continue playing when application is shut down.” Partial or missing information for a sta- tion in the Station Finder.Click the Edit Station button and edit the station information.
56 April 12, 2001 PDF259774_00 Reference Table 3: Web Radio troubleshooting Problem What to do I cannot connect to any stations. I keep getting “Cannot connect to server” messages.•Make sure you have an active Internet connection. •Open RealPlayer and go to View, Preferences. Click the “Transport” tab and click “Auto Configure.” When finished, close RealPlayer ®. If problem per- sists, contact Bose Customer Service. I cannot connect to some stations.•Try connecting at another time. •Some Internet stations do not broadcast 24 hours a day. Unable to add a new Web Radio sta- tion to the Station Finder using the instructions in the owner’s guide.Click the Add Station button. This starts a short “wizard” to guide you through this three-step process: 1. Using your web browser, find the station you want to add. Begin listening to the station using RealPlayer ®. Click Next when the station is playing. 2. Close the RealPlayer application (clicking the stop button is not enough) and return to the Wave/PC application. Click Next after RealPlayer ® has closed. 3. Fill in the remaining station information (optional) and click the Finish but- ton. This completes the process of adding a new Web Radio station. Some stations play at a slow speed. Contact your computer manufacturer. The same station is assigned to multi- ple presets and I cannot erase any of them.You cannot erase a preset, but you can overwrite it. Drag a new station from the Station Finder and drop it on the preset button you want to change. When I switch to Web Radio, it auto- matically begins to connect to a sta- tion before I decide what I want.Click the Setup button and then click the Web Radio tab. Deselect the “Auto- matically begin playing when source is selected” option. Web Radio stations do not work after running “Detect Web configuration” in the setup options.Open RealPlayer ® and go to View, Preferences. Click the “Transport” tab and click “Auto Configure.” When finished, close RealPlayer. If problem persists, contact Bose Customer Service. I cannot connect to any Web Radio station after uninstalling RealPlayer.Re-install RealPlayer ®. The Wave/PC™ system application requires this for accessing Web Radio. RealPlayer can be installed by re-installing the Wave/PC software. Table 4: CD troubleshooting Problem What to do CD audio is too loud or soft compared to AM/FM, Web Radio, and Music Files.Double-click the speaker icon in the Task Bar and adjust the CD volume level until it is at approximately the same level as other sources. If the CD volume is not affected by adjusting the CD level, the CD recording could be too loud or too soft. Information displayed for a CD is incorrect.Click on the field and edit the information. Not all CDDB information is correct. Information for a CD is not found within CDDB.Click on the field and enter the information. CDDB does not have information for some CDs.
PDF259774_00 April 12, 2001 57 Reference Information downloaded from CDDB is for another CD.1. Click the Setup button and click on the CD tab. 2. Deselect the “Use first match for CD track info” option. 3. Click the OK button and then click the Get Track Info button. CDDB should provide all matches available. 4. Select the appropriate match from the list. When playing a CD, I always get the message “Unknown Artist” followed by “CDDB service not available.”Make sure there is an active Internet connection to your computer. If you did not register during installation, re-install the software and make sure you pro- vide a valid e-mail address. CDDB information is not automatically downloaded when I insert a CD, even though I have selected the option to do this.On your computer, open the Control Panel and then open Internet Options. Select the option, “Automatically Connect to the Internet.” The Record CD button is grayed and does not respond when I play a CD.Your CD-ROM drive does not support simultaneous play and record. Stop play- back of CD and button should become available. If the Record CD button is still grayed, your CD-ROM drive may not support digital audio extraction. Audio CDs do not play automatically when inserted and the application is closed.Click the Setup button and click on the CD tab. Select the “Automatically play CDs when inserted” option. Another application is launched when I insert an audio CD.Click the Setup button and click on the CD tab. Click the “Register as CD default player” checkbox to register the Wave/PC ™ system as your default CD player. When trying to record a CD track, an “Error” message appears in the status column.Try cleaning the CD. If problem persists, the CD is probably scratched. CD stops playing in middle of track. Clean the CD and try again. If problem persists, click the Setup button and click on the CD tab. Select the “Analog” mode. Table 4: CD troubleshooting Problem What to do Table 5: Music Files troubleshooting Problem What to do Another application is launched when I double-click on an MP3 or WAV file.Click the Setup button and click on the Music Files tab. Click the “Register as default player” checkbox to register the Wave/PC system as your default MP3 and WAV files player. After re-importing my music, all the changes I made were erased.All changes made to music file information are retained within the Wave/PC system database. In order to make these changes a permanent part of the MP3 file header: 1. Click the Setup button. 2. Click on the Music Files tab. 3. Click the “Automatically update music files upon editing” checkbox. After copying my music files to another computer, and scanning the hard drive for files, the changes I made were not present. The play mode (Repeat, Repeat Track, Shuffle, Shuffle Repeat, Normal) is changing automatically.This can happen when switching from one preset to another. Each preset can be set independently to its own play mode. If you are not playing any presets, you can switch the play mode by clicking the Mode button.
58 April 12, 2001 PDF259774_00 Reference I inserted a CD with music files and then scanned for music, but the files did not appear in the Music Finder.Files cannot be directly imported from a CD. To import these files: 1. Play the CD from the CD display screen. 2. Copy the files to the hard drive and then scan the hard drive for music files. While playing a music file I try to delete it but cannot do it.You cannot delete a file that is currently being played. Click the Stop button, or switch to another file, and then delete the item. Table 5: Music Files troubleshooting Problem What to do Table 6: Installation troubleshooting Problem What to do The installation did not begin after inserting the Wave/PC ™ software CD.Go to the Start menu and select Run. In the Run window, open d:\Setup.exe, where d is the letter of your computer’s CD-ROM drive. The install program will not proceed beyond the “End User License Agree- ment” screen.Make sure you read the terms of agreement and click on “I Agree” before click- ing the Next button. The install program stops at the “Con- nect the Wave/PC unit to your com- puter” screen.•Check the interface cable connection between your computer and the Wave/PC unit. •Make sure that the serial port is not busy with another application. •Disconnect/reconnect the power cable to the Wave/PC ™ unit. No audio heard at the “Connect the Wave/PC unit to your computer” screen.•Make sure that the stereo mini-plug on the Wave/PC system interface cable is connected to the audio output connector on your computer. •Move the volume slider control on the screen to the right. •If your soundcard has a manual volume control, set it to maximum. A “Registration Error” appears during installation.•Make sure you have an Internet connection. •Try again later, server may be busy. •If problem still persists, contact Bose ® Customer Service. The CD recording test reports that my CD-ROM drive can record at a much slower speed than its specified speed.CD recording speed is a function of many factors in your computer. For exam- ple, your CD-ROM may be able to read at 32X, but your computer may not be able to record and encode into MP3 at that speed. My presets and playlists are gone after re-installing the Wave/PC software.To keep all presets and playlists when re-installing the software, select the “Refresh” option on the installation screen. Selecting the “Re-install” option automatically erases all user-entered information from the previous software version.
PDF259774_00 April 12, 2001 59 Glossary B Bit rate – The digital representation of an audio signal expressed in bits per second (bps). The bit rate often determines the quality and size of an MP3 file. Higher bit rates create larger but better-sounding files. The most common bit rate for MP3 is 128kbps. This gives you near-CD quality at about a 10:1 compression ratio. Browser – A short name for your Internet browser. C CDDB – An on-line repository of audio CD information provided by CDDB, Incorporated. Your Wave/PC™ software can access CDDB automatically to get album title and track information when you load an audio CD into your CD-ROM drive. Check box – A graphic element in a display that enables you to select a combination of choices by clicking a box. D Default – Refers to the preset value assumed by your computer unless you change it. Destination directory – The path which determines where your downloaded files are stored on your hard drive. E Encoding – In this context, encoding is the process of compressing a ripped audio file into the MP3 format. G Genre – A type or category of music, such as Classical, Country, Pop, Jazz, etc. I ISP – Internet Service Provider. This is the dial-up service you use to connect to the Internet if you don’t have a permanent network connection. M MP3 – An audio file format also known as MPEG 1 Layer 3. Audio files of this type are identi- fied by their “ .mp3” filename extension. Because audio files can be very large, an MP3 file is compressed so that it occupies less storage space on your hard drive. Although it is com- pressed, it has little or no loss in sound quality. MPEG – The Moving Picture Experts Group is a name for a set of standards for the compres- sion and playback of digital audio and video. MP3 is one of these standards. Music file – A computer file used in the digital music industry. It could be encoded in one of several formats identified by its filename extension (such as *.mp3). Music finder – A Wave/PC software feature that allows you to find music files located on your computer’s hard drive. P Playlist – A file containing a customized list of music files compiled from your music library. Pushbutton – A graphic element in a display which, when clicked (depressed), performs an action. R Radio button – A graphic element in a display which when clicked, allows you to select only one alternative from a group. Ripping – The process of extracting digital audio files from a CD.
60 April 12, 2001 PDF259774_00 Glossary S Station finder – A Wave/PC™ software feature that allows you to find an AM/FM broadcast radio station in the database. Streaming – A name given to the media that allows you to play audio or video directly from the Internet, without first saving it to your hard drive. Its main advantage is that you can start listening to your selections right away, without having to wait for a file to finish downloading. Two popular streaming formats are Real Audio and SHOUTcast. U URL – Uniform Resource Locator. The complete address which tells your browser where to look for information. W Web radio – Broadcast radio programs available through the world wide web. Web station finder – A Wave/PC software feature that allows you to find a Web Radio station in the database.