Bosch WOT 20352 User Manual

21
Cleaning and Care
 Risk of electrical shock!Completely disconnect the washing machine
from the mains.
Never clean the washing machine with a jet
of water.
 Explosion hazard!Never use solvents for cleaning.
Danger of freezing!
When there is danger of freezing, remove the
water inlet hose and completely drain the
washing machine. 
In this way, excess water that could still be in
the dispenser will be drained out.
CabinetUse only soap and water.
Control panel, base, etc.Use only a moist towel.
Do not...

22
Cleaning the Filter
If the pump filter is not regularly
cleaned, then this may adversely affect
the performance of the machine.
Cleaning the pump filter
This filter collects bits of fluff and small
objects, e.g. detached buttons that have
fallen into the container.
To clean, proceed as follows:
• Open the drum lids.
On the floor of the drum, there is a laundry
agitator 
(Figure 12).
Unfasten this part
(Figure 13).
For this purpose:
• Insert a dowel (for example, a pencil or 
a screwdriver) in the...

Troubleshooting minor faults
Malfunctions of the washing machine are indicated on the display panel.
Flashing
indicator
Cause / Remedial action
Drain hose condition: The connection must not be blocked (see chapter
”CONNECTIONS: Water drainage“). 
Drum blocked. Check if a small laundry item (e.g. handkerchief, sock...)
has got between the detergent dispenser and drum. For access to the
bottom of the dispenser, refer to the chapter ”CLEANING THE FILTER“
Lid improperly closed. Check if the lid is closed....

Faults that require repair service
24
 Please check if the display indicates a malfunction that you may fix by yourself 
(see above)!
The following indicators require repair service:
etc.Flashing
indicator
If these indicators appear:
-  Turn programme selector to ”0“.
-  Pull out mains plug for 10 s.
-  Reinsert mains plug.
-  Select programme and start again.
If the indicated malfunction remains, the service department is to be notified.
SUGGESTION: 
Disconnect washing machine from mains and turn off...

25
What to do if...
ProblemThe programme does
not start
Filters in the water inlet
are blocked
Severe vibrations during
the spin cycle
The laundry was not or
was insufficiently spun
dry
Water issues from/under
the machine
The machine does not
drain out
The lid does not open
The drum lids open too
slowlyPossible cause / Remedial action•  The selection of the programme was not fully completed:
- The ”Inicio” pushbutton has not been pressed.
- Programme selector remains in the Stop position.
• The washing...

26
Customer Service
Every washing machine that leaves our factory is carefully checked to ensure that it is functioning
properly and is free of defects. If there are any questions - especially in regards to installing and
connecting the washing machine - our Customer Service is at your disposal.
If you cannot rectify the fault yourself (Troubleshooting –> page 25, 26), please contact our
after-sales service. We will always find a suitable solution and will avoid a visit from a service
technician wherever...

27
 


(**)
The programme length was given as an average value “Without Options”. IDuring the start phase (approx. 10
minutes), the programme duration is determined based on the selected temperature and load (automatic load
sensing).
-   If a programme with ”Intensive“ is selected, the programme is extended from 5 - 17 minutes. 
-   If a programme with ”Rinse Plus“ is selected, the programme is extended from 9 - 20 minutes. 
*Functions or options depending upon model
●Options for additional functionsO
Only...