Bosch WOT 20352 User Manual
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21 Cleaning and Care Risk of electrical shock!Completely disconnect the washing machine from the mains. Never clean the washing machine with a jet of water. Explosion hazard!Never use solvents for cleaning. Danger of freezing! When there is danger of freezing, remove the water inlet hose and completely drain the washing machine. In this way, excess water that could still be in the dispenser will be drained out. CabinetUse only soap and water. Control panel, base, etc.Use only a moist towel. Do not use: • Scouring powder • Metal pads or plastic sponges • Alcohol-based products (alcohol, diluents, etc.) Interior components It is recommended: • to leave the lid open for some time after washing. • to clean the plastic and rubber parts of the washtub inlet about once a month with soapy water. Rinse thoroughly to remove all traces of this cleaning material. • it is suggested that the 90°C washing programme be run at regular intervals. Filters in the water inlet We recommend that you regularly clean the filters in the water inlet. Detergent compartment Clean the detergent dispenser regularly. For this purpose: - To remove the detergent dispenser, squeeze both pressure points simultaneously ( Figure 10). The dispenser then detaches itself from the compartment (Figure 10). - Remove parts at the rear of dispenser and separate from front cover (Figure 11). - Rinse the parts under running water. Completely empty the dispenser. - Reassemble all components in the proper order. Snap the detergent compartment into place under the lid of the washing machine. Figure 10 Figure 11 J H I
22 Cleaning the Filter If the pump filter is not regularly cleaned, then this may adversely affect the performance of the machine. Cleaning the pump filter This filter collects bits of fluff and small objects, e.g. detached buttons that have fallen into the container. To clean, proceed as follows: • Open the drum lids. On the floor of the drum, there is a laundry agitator (Figure 12). Unfasten this part (Figure 13). For this purpose: • Insert a dowel (for example, a pencil or a screwdriver) in the hole in part . • Press this dowel downwards and simultaneously slide part towards the right until it releases. • Remove part .• Gently turn the drum with the open lids to front side of the machine (Figure 14). • Remove pump filter from its holder(Figure 14). • Remove foreign objects and fluff. • Clean filter under running water (Figure 15). • Press filter back into its holder up to the stop. • Reinstall laundry agitator . Slide the laundry agitator to the left until part engages audibly (Figure 16). A Figure 12 Figure 14 B Figure 15 Figure 13 ➀ ➁ CLANG Figure 16 ➀ ➁ Click!
Troubleshooting minor faults Malfunctions of the washing machine are indicated on the display panel. Flashing indicator Cause / Remedial action Drain hose condition: The connection must not be blocked (see chapter ”CONNECTIONS: Water drainage“). Drum blocked. Check if a small laundry item (e.g. handkerchief, sock...) has got between the detergent dispenser and drum. For access to the bottom of the dispenser, refer to the chapter ”CLEANING THE FILTER“ Lid improperly closed. Check if the lid is closed. Start the programme using the ”Inicio“ button. No water flows in. Open tap and press the ”Inicio“ button again. This malfunction may be caused by an improper water supply hose connection (see chapter ”CONNECTIONS: Water-inlet hose“). Pump filter blocked. Clean the pump filter (see chapter ”CLEANING THE FILTER“) and restart the program with the ”Inicio“ button. Check drain hose: The connection must not be blocked (see chapter ”CONNECTIONS: Water drainage“). 23
Faults that require repair service 24 Please check if the display indicates a malfunction that you may fix by yourself (see above)! The following indicators require repair service: etc.Flashing indicator If these indicators appear: - Turn programme selector to ”0“. - Pull out mains plug for 10 s. - Reinsert mains plug. - Select programme and start again. If the indicated malfunction remains, the service department is to be notified. SUGGESTION: Disconnect washing machine from mains and turn off tap.
25 What to do if... ProblemThe programme does not start Filters in the water inlet are blocked Severe vibrations during the spin cycle The laundry was not or was insufficiently spun dry Water issues from/under the machine The machine does not drain out The lid does not open The drum lids open too slowlyPossible cause / Remedial action• The selection of the programme was not fully completed: - The ”Inicio” pushbutton has not been pressed. - Programme selector remains in the Stop position. • The washing machine is not supplied with power: - Check if the appliance plug is connected. - Check protection devices. • The tap is closed. • The inlet hose is torn • The lid is not properly closed. • Clean the filters. • The transport securing devices for the appliance have not been completely removed: - Check if all the transport securing devices have been removed. (see chapter entitled REMOVING THE TRANSPORT SECURING DEVICES) • The floor is not level. • The washing machine rests on both ”front” castors. - Push the locking lever towards the right. • You have chosen a programme without a spin cycle, i.e. ”Gentle Spin”. • The imbalance control system has detected an improper distribution of laundry in the drum: - Resort the laundry and again select ”Spin”. • The drain hose is improperly inserted into the drainage line. • The water inlet hose leaks at the machine and at the tap: - Check the gaskets and connections. • ”Rinse Stop” was chosen. • The drain hose is broken or crimped. • Place drain hose on the floor and collect water in an appropriate glass. It is absolutely necessary to replace the hose bracket if the appliance is an Aquastop model ! • The drain pump filter is blocked: - clean the filter (see chapter entitled CLEANING THE FILTER) • The programme has not yet ended. The lid remains locked during the entire time of the programme. • The washing machine has not been used for a long time. • The washing machine is in a room that is too cold. • Residual detergent (powder) is blocking the hinges. - Remove residual detergent. If a malfunction can not be remedied with the assistance of the following chart: •Turn programme selector to ”0”. • Disconnect washing machine from mains. • Turn off tap. Risk of electrical shock! Have repairs carried out only through Customer Service or by authorised specialists.
26 Customer Service Every washing machine that leaves our factory is carefully checked to ensure that it is functioning properly and is free of defects. If there are any questions - especially in regards to installing and connecting the washing machine - our Customer Service is at your disposal. If you cannot rectify the fault yourself (Troubleshooting –> page 25, 26), please contact our after-sales service. We will always find a suitable solution and will avoid a visit from a service technician wherever possible.You can find the contact details for your nearest after-sales service here or in the after-sales service directory (depending on model).. When calling Customer Service, please specify the product number (E-No.) and production number (FD-No.) of your appliance. This information can be found on the identification plate. By specifying the product number and production number of your appliance, you help us in our attempts to prevent unnecessary travelling. You save the associated extra costs. Further information and a selection of our products may be found on our Internet site: http://www.bosch-home.com - GB 0844 8928979 Calls from a BT landline will be charged at up to 3 pence per minute. A call set-up fee of up to 6 pence may apply. - IE 01450 2655 E-Nr FD The product number (E-No.) may be found behind the detergent dispenser. Directions for removal may be found in the chapter entitled CLEANING AND CARE. This is not a fault. The duration shown at the start of the programme is updated according to the amount of laundry loaded. This ensures a good washing result and optimum water and energy consumption. The safety system for the spin cycle and the foam protection function may lengthen the duration that is initially displayed. Problem The programme duration is shortened or lengthened while the programme is in progress. What to do if... Possible cause / Remedial action Rely on the professionalism of the manufacturer. Please contact us. This will ensure that the repair is carried out by trained service technicians who arrive equipped with genuine spare parts for your appliance.
(**) The programme length was given as an average value “Without Options”. IDuring the start phase (approx. 10 minutes), the programme duration is determined based on the selected temperature and load (automatic load sensing). - If a programme with ”Intensive“ is selected, the programme is extended from 5 - 17 minutes. - If a programme with ”Rinse Plus“ is selected, the programme is extended from 9 - 20 minutes. *Functions or options depending upon model ●Options for additional functionsO Only one option possible in this programme To select the most suitable programme, follow directions on the labels that are found in most pieces of laundry. ROBERT BOSCH HAUSGERÄTE GMBH 1109 en TW2G00023-01 9000463454Robert Bosch Hausgeräte GmbH Carl-Wery-Straße 34 81739 MÜNCHEN DEUTSCHLAND e I U SPIN DRY onlyQUICK WASH 40°C/ 30 min Gentle Spin* X K ●●● 1,5 1,0 ●●● Frio Programme Chart Laundry type Maximum load(kg) Depending upon textile type Temperature (°C) * Frio = Cold Rinse Plus* Easy Iron* Gentle Spin* COTTONS + LINENS / COLOUREDSFrio - 60° Frio - 60°60° Frio Frio - 40° 40° 2,55,5 O●●● ●●● ●●O OO O●●● O ● ● ●● ● ●● 2,5 5,5 1,0 EASY-CARE COLOUREDS with PREWASH* DELICATESWOOLLENS / SILKHANDWASHABLE TEXTILESRINSE only Additional programmes Programme length (**) 30 min 32 min 1,0 ●●●● 40° SPORT* 43 min 32 - 41 min 33 min 1:20 - 1:41 hrs 2:37 hrs 1 :56 - 2 :13 hrs 8 - 18 min 9 - 10 min Intensive* Special programmes y K By A q L Q100