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    							6 720 644 894
    Maintenance and service41
    6 Maintenance and service
    6.1 Annual maintenance
    (To remove front cover, see page 7.) 
    Venting System 
    • Venting  system  -  inspect  inside  of  flue  pipe  for  a ny
    blockage  or  restriction.  Observe  burner  flames 
    during  heater  operation.  (front  cover  must  be
    removed).  Inspect  the  combustion  air  inlet  pipe  for
    blockage  or  debris.  Inspect  combustion  air  and
    exhaust terminations for blockage or debris.
    Combustion Chamber 
    • Inspect burner observation window (Fig. 77, #14) fo r
    cracks  or  spillage  of  flue  gases.  Observe  burner 
    flames  during  heater  operation.  Flames  should  be
    steady  and  blue  with  no  signs  of  yellowing.  Yellow
    burner  flames  are  an  indication  of  improper
    combustion.  Refer  to  Section 3.4,  page  24,
    chapter 3.3, page 10 of this manual to verify exhaus t
    system  and  combustion  air  supply  meets
    manufacturers specifications.
    Pressure Relief 
    • Manually  open  the  pressure  relief  valve  to  ensure proper operation. Inlet Water Filter
    • Verify the inlet filter screen is clean and undama
    ged.
    The inlet water filter is located between the ¾ co ld
    water  inlet  fitting  on  the  right  side  of  the  applia nce,
    and  the  water  valve  (See  Fig. 33,  page  29).  Close 
    installer supplied water shutoff, carefully lift th e water
    valve,  then  rotate  back.  Remove  filter,  clean  and  o r
    replace if damaged.
    Descaling 
    • In  areas  where  the  water  supply  has  a  high  mineral content, the heat exchanger should be flushed with  a
    descaling solution. Scale build up will shorten the  life
    of the water heater and damage resulting from scale 
    is  not  covered  under  warranty.  Refer  to  section 6.3
    for  detailed  instructions  on  descaling  the  heat
    exchanger.
    Fin Coils 
    • Inspect  heat  exchanger  fincoil  for  soot  build-up  o r
    blockage.  To  access  fincoil,  consult  service  bullet in
    at  www.boschpro.com
    .  If  there  is  evidence  of  soot
    build-up  or  blockage,  the  heat  exchanger  should  be 
    removed by a professsional and cleaned thoroughly.
    Condensate trap 
    • Check water level in the condensate trap, see Fig.  
    35.
    • If  appliance is  out of  service  for more  than  10  da ys,
    fill as described on page 31.
    • Check for debris and clean if needed.
    6.2 Winterizing for seasonal use
    The  water  heater  must  not  be  installed  in  a  locatio n
    where it may be exposed to freezing temperatures. I f the
    heater  must  be  left  in  a  space  which  is  likely  to 
    experience  freezing  temperatures,  all  water  must  be
    drained  from  the  heater.  If  precautions  are  not  tak en,
    resulting  damage  will  not  be  covered  under  the
    warranty.  NOTE:  Use  of  agents  such  as  anti-freeze  i s
    not permitted and voids the warranty, as they may c ause
    damage to the water heaters internal components. 
    1. Press  ON/OFF  switch  on  the  water  heater  to  turn OFF the heater and unplug power supply cord.  The 
    display should be blank.
    2. Shut off gas supply to heater. 
    3. Shut  off  the  water  supply  to  the  water  heater  usi ng
    installer supplied shutoff valve.
    4. Open  hot  water  taps  to  drain  and  relieve  pressure from the plumbing system. If water continues to flo w
    after 5 minutes, a crossover of the hot and cold wa ter
    pipes  is  present  and  must  be  corrected  before 
    proceeding.
    Warning:  Always shut off the electrical
    power  supply,  shut  off  the  manual  gas 
    valve  and  shut  off  the  water  valves
    whenever servicing.
    Caution:  B Check  and  clean  the  complete  water 
    heating system once a year.
    B Carry  out  a  maintenance  overhaul  if
    necessary. Immediately repair defects to
    avoid damage to the system.
    Annual maintenance table
    Every year
    1. Inspect venting system X 
    2. Inspect combustion chamber X
    3. Inspect burner X 
    4. Inspect condensate trap X 
    5. Inspect water filter X
    Table 23 Annual maintenance 
    						
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    Maintenance and service 
    5. Disconnect  inlet  and  outlet  water  pipes  from  the
    water  heater.  Place  a  small  bucket  underneath  the 
    water heater to catch residual water remaining insi de
    the water heater.
    6. Using  an  air  compressor,  blow  short  bursts  of  air (100psi max) through the inlet water connection unt il
    there is no water present coming  through  the outlet
    water connection of the heater.
    7. Reconnect water fittings and return heater to ser vice
    when danger of freezing has passed.
    6.3 Mineral scale build-up
    Periodic descaling may be necessary in areas with h igh
    mineral  content in  the  water.  Scale  buildup  in the  heat
    exchanger may result in lower flow rates, error cod es of
    A7 and E9 and boiling sounds in the heat exchanger.  
    A  water  softener  is  required  if  the  water  hardness
    exceeds 6 grains/gal (103 mg/l) calcium carbonate. 
    Damage to the water heater resulting from hard wate r/
    scale deposits will not be covered under warranty. 
    Descaling using a pump 
    1. Disconnect electrical supply from the water heate r.
    2. Shut  off  the  water  supply  to  the  water  heater  usi ng
    (installer supplied) shutoff valve.
    3. Open  hot  water  taps  to  drain  and  relieve  pressure from the plumbing system.
    4. Drain  water  from  the  units  heat  exchanger  by disconnecting  inlet  and  outlet  water  connections 
    from the heater.
    5. Connect  a  line  (A)  from  the  outlet  of  the  circula ting
    pump (installer supplied) to  the inlet water fittin g  on
    the water heater (see Fig. 65.)
    6. Using  another  line  (B),  connect  the  water  outlet fitting on the water heater. Route the other end of  this
    line into a descaling reservoir.
    7. Using  a  3rd  line  (C)  from  the  descaling  reservoir ,
    connect to the inlet side of circulating pump. Inst all a
    filter on the end of the line in the descaling rese rvoir.
    8. Make sure all connections are water tight.. 
    9. Fill  tank  with  descaling  solution  so  both  lines  i nside
    are  submersed.  We  recommend  a  straight  white 
    vinegar  solution.  If  using  a  commercial  descalant,
    refer  to  manufacturers  instructions  for  proper
    dilution ratio.
    10.Operate the circulating pump. 
    11.Make  sure  there  are  no  leaks  and  the  solution  is flowing  from  the  descaling  reservoir  through  the 
    heater and returning to the reservoir.
    12.Run  solution  through  the  heater  until  the  soluti on
    returning to the descaling reservoir comes out clea r.
    (Changing  to  a  fresh  solution  may  be  necessary
    during this process). 13.Disconnect all  lines and  drain all  solution from
     heat
    exchanger. Properly discard of solution.
    14.Position a container below the hot water outlet  and
    connect cold water supply. Open cold water supply
    shutoff  valve  and  flush  heat  exchanger  with  clean
    water.
    15.Shut  cold  water  shutoff  valve  and  reconnect  hot water supply to the water heater.
    16.  Reconnect  electrical  supply  to  unit,  open  water shutoff valves, and return the unit to service.
    Fig. 65
    6.4 Condensing heat exchanger unit
    The condensing heat exchanger unit must be checked
    once  a  year  by  a  qualified  and  trained  technician.  If
    repairs are needed, the repairs should be done by a  cer-
    tified Bosch technician. 
    Fig. 66 Condensing heat exchanger unit 
    Condensing heat exchanger unit maintenance ;
    B Shut off power. Disconnect power cord.
    B Dismantle  all  inlet,  outlet  pipes  and  the  condensat e
    tube from the condensing heat exchanger unit. 
    						
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    Maintenance and service43
    B
    Remove  the  condensing  heat  exchanger  unit  from 
    the appliance by pulling it towards you.
    B Dismantle all parts for inspection and cleaning.
    Fig. 67 Condensing heat exchanger B Check  the  condensing  heat  exchanger  for  any 
    obstruction.
    B Flush the condensing heat exchanger unit with water .
    B Check all gasket and o-rings for damage and replace  
    if necessary.
    B Assemble the condensate unit and all other parts in  
    reverse order of disassembly.
    6.5 Adjusting CO2
    The CO2 can only be adjusted by a certified gas 
    technician with a calibrated CO
    2 analyzer.
    Static Gas Pressure:   “ WC 
    P1 Operating Pressure:   “ WC The P1 minimum operating gas pressure is 3.5 WC fo
    r 
    Natural Gas and 8 WC for Propane. Do not proceed i n 
    adjusting CO
    2 until pressure is at or above these levels, 
    but not to exceed 10.5 WC for Natural Gas and 13  
    WC for Propane. 
    A. Once Gas Pressure is adequate B Press ON/OFF button to turn OFF the heater.
    B Remove brass flat head screw on the exhaust collar 
    as seen in Fig. 68.
    B Insert  CO
    2  analyzer  probe  into  the  measuring  port.
    The tip of the probe should be in the center of the  flue
    pipe (approx 1.5 inserted). Avoid air gaps between
    probe and measuring port as they can alter readings .
    Fig. 68 Measuring port B While holding the Program (P) button, press the ON/ 
    OFF  button  to  turn  ON  the  heater  (see  Fig. 69).  As
    soon  as  ‘188’  flashes  on  the  display,  release  the
    Program  button.  The  display  should  now  read  P2.
    Press   button until “P1” appears on display.
    Fig. 69 
    B. Measuring CO
    2 (Combustion cover Installed):
    B Open  all  hot  water  taps  to  achieve  a  flow  rate  of  a t
    least 6 gallons per minute. (1 tub and 2 sinks shou ld
    be  sufficient).  If  heater  display  reverts  back  to  P 2,
    open more hot water fixtures to allow sufficient fl ow.
    Press + until P1 reappears on the display.
    B Record  the  CO
    2  reading  in  P1  below.  (Analyzer
    reading may take several minutes to stabilize).
    B Press the ‘+’ button until P2 appears. Unit will ra mp
    down to low fire and the water flow should decrease .
    B Record the CO
    2 reading in P2 below.
    P1 CO
    2 Reading:   % CO2
    P2 CO2 Reading:   % CO2
    i
    It  is  important  to  inspect  and  propely 
    replace the gaskets and o-rings.
    i
    CO2  adjustment  is  required  in  Natural
    Gas installations where energy content 
    is  less  than  900  BTU/cuft,  and  in
    installations  with  repeated  unresolved
    EA  and  EC  errors  (ref.  to  page  49
    “Problem solving”).
    Caution:  One  factor  that  may  affect
    CO
    2  levels  is  improper  gas  pressure.
    Please  see  Chapter 3.14  for  the 
    procedure  to  measure  gas  pressure
    and record your findings below: 
    						
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    Maintenance and service 
    Note:  When  making  adjustments,  make  sure 
    combustion cover is installed. 
    C. Adjusting CO
    2:
    Note: P1 adjustment will change the P2  reading. 
    Confirm  the  P1  value  BEFORE  adjusting  the  P2
    level. 
    1. If P1 CO
    2 level is off:
    B Loosen  yellow  painted  Phillips  screw  (1)  and  cover 
    should  rotate  down  (2)  revealing  a  recessed  brass
    slotted screw. Fig. 70.
    B Turning  the  slotted  screw  counter  clockwise  will
    raise  P1  CO
    2  levels  and  clockwise  will  lower  P1
    CO
    2  levels.  Adjustments  to  the  slotted  screw  will
    also change P2 CO
    2 levels.
    B After bringing the P1 CO
    2 readings in proper range,
    press  the    button  to  enter  the  P2  mode.  Verify
    CO
    2 readings in P2 mode.
    2. If P2 CO
    2 level is off:
    B Remove yellow painted #40 Torx cover from the front
    of  the  gas  valve.  (Fig. 71)  A  plastic  #40 Torx  screw
    will be revealed.
    B Turning  the  plastic  #40  Torx  screw  counter
    clockwise  will  lower  P2  CO
    2  levels  and  clockwise
    will raise P2 CO
    2 levels.
    Note :  This  screw  adjustment  is  very  sensitive  and
    should be made in small increments.  It may take se veral
    minutes for readings to stabilize. 
    3.  Verify  both  P1  and  P2  CO
    2  readings  are  within  the
    ranges specified in table 24.  Repeat steps 1 and 2  as
    necesssary  until  CO
    2  values  are  within  the  specified
    ranges. 
    Final Readings 
    P1 CO
    2 Reading:   % CO2
    P2 CO2 Reading:   % CO2
    D. Returning to Service:
    1. Return slotted screw cover to original position. 
    2. Reinstall Torx cover.
    3. Remove CO
    2 analyzer probe and reinstall flathead 
    screw with gasket in exhaust collar.
    4. Press ON/OFF button to turn OFF the heater and 
    then turn ON the heater.
    5. Heater is ready for normal operation. 
    Fig. 70 Adjusting P1 CO
    2 level
    Fig. 71 Adjusting P2 CO
    2 level
    CO2 range (%) Max. CO level  (measured)
    Nat. Gas
    max. inputP1 7.8 % - 8.4 % < 250 ppm
    min. inputP2 1.5 % - 1.8 % < 60 ppm
    LP Gas
    max. inputP1 9.5 % - 10.1 % < 250 ppm
    min. inputP2 1.9 % - 2.2 % < 60 ppm
    *  Values  above  are  for  climate  controlled  condition s.
    Inputs  such  as  gas  pressure,  heating  value  of  the  g as,
    humidity and temperature of combustion air all impa ct CO
    and  CO
    2  values.  Changes  in  these  inputs  can  result  in
    different CO and CO
    2 values on the same appliance.
    Table 24 CO2 & CO target numbers
    6720608158-38.1AL 
    						
    							6 720 644 894
    Maintenance and service45
    6.6 Program values
    This section describes details on programming the  
    appliance. For most applications the factory defaul t val-
    ues will provide robust and stable operation. Only 
    adjust the factory settings if the installation req uires 
    changes as indicated in the appropriate section of  this 
    manual. Refer to  6.7 Control board diagnostics (page 35) 
    regarding how to access these P-modes.
    Caution:  Misadjusted  program 
    values  can  lead  to  appliance
    malfunction,  errors,  and  service
    calls.
    ProgramDescriptionFactory DefaultMINMAXComment
    P1 Maximum Power NG: 51,  LP: 5121 NG: 53, 
    LP: 53 see chapter 3.14, page 35  
    note: reducing P1 values below  
    maximum will reduce maximum 
    power of the appliance.
    P2 Minimum Power 13 12 20 see chapter 3.3.7, page 20 
    P3 Remote  Controls installed _0 _0 6 see chapter 5.5, page 39
    P4 Access to  Diagnostic Mode E 0d 10f see chapter 6.7, page 46
    P5 Cascade Mode NO NO CC contact Bosch for details
    P6 Temperature Unit °F °F °C
    P7 Appliance Type Cd Cd NO Condensing / Non-condensing note: incorrect setting will cause  
    errors.
    P8 Back light dE dE ON dE  turns  back  light  off  after  60 seconds from last button pushed,
    ON  turns  backlight  on
    permanently
    P9 Fan Purge runs  secondary  fan  and  primary
    fan  when  P9  is  selected  by
    depressing the “P” - button
    PH Cascading type IC IC SC This menu is only available w hen 
    cascade mode is selected CC.
    Contact Bosch Water Heating 
    for details.
    PC Master/Slave 
    mode CS CS CM
    Table 25 Program values, factory default settings an d ranges. 
    						
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    Maintenance and service
    6.7 Control board diagnostics
    1. Press ON/OFF button to turn off the appliance. 
    2. Press  and  hold  Program    button  and  press
    ON/OFF button to turn appliance ON.
    3. Release the   button when 188 appears on the display.  The  display  should  read  P2  when  the 
    program button is released. If not, repeat process.
    4. Press  and  release  the    button  on  the  control panel until the display reads P4. You are now in  the
    diagnostic mode of the control board.
    5. When  the  display  reads  P4,  press  and  release  th e
     button once again and the display should read
    E.
    6. Use the   and   button on the control board to cycle through different diagnostic modes available.
    7. Once  in  the  selected  diagnostic  mode  of  your choice, press and release the   button to display
    the diagnostic information.
    EXAMPLE: to read the flow rate in gallons per minut e 
    while the unit is flowing water, cycle to the 3d  mode 
    and press the   button. A reading of 25 on the dis-
    play would indicate the heater is reading a flow ra te of 
    2.5 gallons/minute. 
    8. Once the information is obtained, press the   but- ton again to return to the diagnostic mode menu and  
    scroll to addition diagnostic information.
    9. Press ON/OFF button to turn OFF the appliance and back ON again to return heater to normal function. 6.7.1 Working hours 
    To see how many hours the appliance has worked,  
    please enter the “Diagnostic menu” (chapter 6.7); B
    Select the sub-mode “H0”. 
    Write the number that shows in the display.
    B Select the sub-mode “H1”.
    Write the number that shows in the display.
    B Select the sub-mode “H2”.
    Write the number that shows in the display.
    After checking the sub-modes H0, H1 and H2, intro-
    duce the values in the table below; 
    Example: 
    Calculation of number of working hours,
    Diagnostic menu
    E Entry/Exit into sub-modes
    0dSet-point temperature
    1dInlet water temperature ( °F)
    2dOutlet water temperature ( °F)
    3d Water flow (gallons/min)
    4dGas type (LP or NG)
    5dFan speed (Hz)
    6dBurner power (%)
    7dMaximum power (kW)
    8dBack flow temperature ( °C)
    9dExhaust temperature ( °C)
    1FMost recent error/failure
    2F2nd most recent error
    3F3rd most recent error
    4F4th most recent error
    5F5th most recent error
    6F6th most recent error
    Table 26
    7F7th most recent error
    8F8th most recent error
    9F9th most recent error
    10F10th most recent error
    H0Numbers of hours - mode 0
    H1Numbers of hours - mode 1
    H2Numbers of hours - mode 2
    Working hours
    Number in H0 _____________ +
    Number in H1 ______ (X 100) =_______ +
    Number in H2 ______ (X 10 000) =_______ +
    (H0 + H1 + H2) =  Total of hours_________
    Table 27
    Working hours
    Number in H0 6060  +
    Number in H1 5
     (X 100) = 500 +
    Number in H2 0 (X 10 000) = 0 +
    (H0 + H1 + H2) =  Total of hours
    560
    Table 28
    Table 26 
    						
    							6 720 644 894
    Troubleshooting47
    7 Troubleshooting
    7.1 Introduction
    Many of the questions customers ask regarding opera tion
    of  this  unit  can  be  answered  by  following  the 
    troubleshooting steps as outlined below. Visit our  web site
    at  www.boschpro.com  for  more  detailed  troubleshooti ng.
    For best  results,  perform  each  step  before proceedi ng to
    the  next.  The  suggested  solutions  may  require  that  the
    cover be taken off. (See Page 
    7. Fig. 3).
    7.2 Burner does not ignite when hot 
    water is turned ON
    It  is  recommended  to  use  “Control  board  diagnostics ”
    page 46, chapter 6.7 as a tool for problem solving.
    1. If the display is blank, verify power to outlet.  (120VAC/
    60Hz properly grounded circuit required). Verify th at the 
    heater power button is pressed ON.
    2. Verify  the  fuses  in  the  control  board  are  good.  T o
    access fuses, the control board must be removed.  S ee
    chapter 4.2, page 36.
    3. Make sure cold water inlet connection is plumbed  to the
    right side of heater when facing unit. See Fig.
    32, page
    29
    .
    4. A minimum of 0.5
     gallons per minute (GPM) (1,9 l/m) is
    required to activate the heater. A quart container s hould
    fill  in  23  seconds  or  less,  from  hot  water  tap  only ,  to
    activate heater.
    5. Clean inlet filter screen per chapter
    3.9, page 29.
    6. Inspect  the  water  path  for  obstructions.  Make  sur e  all
    showerheads,  faucet  aerators  and  whole  house  filter s
    are clear of debris.
    7. The  heater  activates  when  the  water  flow  through  the
    unit  is  at  or  above  the  required  minimum  of  0.5  GPM 
    (1,9  l/m).  A  crossover  in  the  hot  and  cold  plumbing
    pipes  creates  back  pressure  on  the  water  flowing
    through  the  heater.  Therefore,  a  higher  flow  rate  t han
    normal  is  needed  to  force  the  heater  to  activate.  T o
    check for a plumbing crossover, shut off the cold w ater
    supply  to  the  water  heater.  Then  open  all  of  the  ho t
    water  taps  served  by  the  heater.  Wait  10  minutes  an d
    check  for  water  flow  at  each  tap.  There  should  be  n o
    water  flowing.  Any  continuous  flow  of  water,  small  or
    large,  indicates  a  crossover  is  present  and  must  be
    corrected.  Consult  a  professional  plumber  for  help  in
    correcting a crossover. Failing single lever faucet  mixing
    valves are common causes of plumbing crossovers.
    8. With  the  power  button  pressed  switch  turned  to  OF F
    and  the  power  supply  cord  unplugged,  remove  the 
    units  front  cover  (See  Page
    7.  Fig 3).  Check  wire connections  between  the  water  valve,  control  unit  a
    nd
    electrode set.  See chapter
    12.2, page 59 for location
    of these parts.
    9.Water heater in solar mode. If inlet water temperat ures
    exceed the water heaters set temperature, the burn ers
    will not ignite and the solar mode indicator will s how on
    the display.  See 
    Fig. 54, page 37.
    7.3 Water is too hot
    1.Selected  temperature on  the  unit  is  too  high.  To lo wer
    output temperature, see chapter
    5.4, page 38.
    2. Clean  inlet  filter  screen  per  chapter
    6.1, page  41  to
    increase flow through the heater.
    3. Inspect  the  water  path  for  obstructions.  Make  sur e  all
    showerheads,  faucet  aerators  and  whole  house  filter s
    are clear of debris.
    4. Confirm the heaters gas type coincides with the  type of
    gas  being  supplied.  See  Fig.
    2, page  6  for  location  of
    rating plate.
    5. Avoid  restrictive  outlets.  Clean  all  showerheads  a nd
    faucet  aerators.  It  may  be  necessary  to  upgrade  to
    higher  flow  rate  shower  heads  if  allowable  by  local 
    code.
    6. In  areas  where  the  water  has  a  high  mineral  conte nt,
    periodic  descaling  may  necessary.  See  chapter
    6.3,
    page 42 for directions.
    7.Ensure  the  temperature  sensor  is  making  contact  and 
    firmly mounted on the hot water pipe.
    7.4 Water is not hot enough
    1.Selected  temperature  on  the  unit  is  too  low.  To  rai se
    output temperature, see chapter
    5.4, page 38.
    2. Clean  inlet  filter  screen.  See  chapter
    6.1, page  41  to
    increase flow through the heater.
    3. Inspect  the  water  path  for  obstructions.  Make  sur e  all
    showerheads,  faucet  aerators  and  whole  house  filter s
    are clear of debris.
    4. Confirm the heaters gas type coincides with the  type of
    gas  being  supplied.  See  Fig.
    2, page  6  for  location  of
    rating plate.
    5. Check inlet gas particle screen for blockage at g as inlet
    connection on bottom of unit.
    6. Verify gas pressure is in accordance with specifi cations
    in  chapter
    3.14, page  35.  A  gas  pressure  reading  is
    needed  to  proceed  further.  Contact  your  original 
    installer or a local certified gas technician to ob tain this
    reading.
    7. Cold water is mixing into the hot water lines (pl umbing
    crossover).  A  plumbing  crossover  can  unintentionally
    mix cold water with the hot water leaving the heate r. The
    end  result  is  a  cooler  water  temperature  than  desir ed.
    To  check  for  a  plumbing  crossover,  shut  off  the  col d
    water  supply  to  the  water  heater.  Then  open  all  of  the
    hot  water  taps  served  by  the  heater.  Wait  10  minute s
    Warning: If  you  are  unable  to  perform
    the  tasks  listed  below,  or  need 
    additional  assistance  please  contact
    your  original  installer  or  a  licensed  gas
    technician. 
    						
    							6 720 644 89448
    Troubleshooting
    and  check  all  taps  for  water  flow.  There  should  be 
    no
    water  flowing.    Any  continuous  flow  of  water,  small  or
    large,  indicates  a  crossover  and  must  be  corrected. 
    Consult a professional plumber for help in correcti ng a
    crossover.  Failing  single  lever  faucet  mixing  valve s  are
    common causes of plumbing crossovers.
    8.Ensure the temperature sensor is making contact and  
    firmly mounted on the hot water pipe.
    7.5 Low water flow/pressure
    1.Too  many  hot  water  applications  are  being  used 
    simultaneously  or  too  much  flow  is  demanded.  The
    water  heater  will  effectively  support  two  2.0-2.5  G PM
    shower  heads  simultaneously  or  multiple  sink
    applications.  Greater  draws  will  result  in  a  water
    pressure drop and reduced flow at taps.
    2. Ensure  that  gas  pressure  is  in  accordance  with specifications  in  chapter
    3.14, page  35.  A  gas
    pressure reading is needed to proceed further. Cont act
    your original installer  or a local certified gas te chnician
    to obtain this reading. If gas pressure is inadequa te, the
    water  heater  will  close  its  motorized  water  valve, 
    reducing the hot water flow rate in an attempt to r each
    the selected output temperature.
    3. If selected temperature on the unit is set too hi gh for the
    demanded  flow  rate,  the  water  heater  will  close  its
    motorized water valve, reducing the hot water flow  rate
    in an attempt to reach the selected output temperat ure.
    Lowering  the  selected  temperature  will  allow  the
    motorized  water  valve  to  open  up  for  increased  wate r
    flow rate.
    4. Clean inlet filter screen per chapter
    6.1, page 41.
    5.Inspect  the  water  path  for  obstructions.  Make  sure  all
    showerheads,  faucet  aerators  and  whole  house  filter s
    are clear of debris.
    7.6 Hot  water  temperature  fluctuates
    at tap
    1.Hot water is very hot out of the water heater, requ iring
    mixing  in  cold  water  in  order  to  attain  a  useable  h ot
    water  temperature.  The  addition  of  too  much  cold  wi ll
    overpower  hot  water  flow  from  the  tankless  water 
    heater.
    If this slows the flow through the tankless water h eater
    below its activation point, it will shut off the bu rners. The
    end  result  is  nothing  but  cold  water  coming  out  of  the
    outlet.  Consult  www.boschpro.com  for  a  detailed
    service bulletin on overcoming temperature fluctuat ions.
    2. Unbalanced  pressure  in  water  lines.  Any  restrictio n  in
    the  water  heater,  such  as  a  clogged  inlet  filter  sc reen,
    can  result  in  unequal  pressures  between  the  cold  an d
    hot water lines. In such cases, when mixing in the  higher
    pressure  cold  water  at  the  tap,  the  lower  pressure  hot
    water  can  be  overpowered.  This  will  shut  down  the 
    burners  because  the  hot  water  flow  rate  fell below  the
    minimum  flow  rate  required  for  activation.  Verify  i nlet
    filter  screen  is  clean  and  clear  of  debris.  See chapter
    6.1, page  41  for  inlet  filter  cleaning
    instructions.
    3. Heater  deactivated  by  temperature  balancing  valve s.  If
    the outlet water temperature is set too high, the h eater
    can  produce  temperatures  that  are  too  hot.  A
    temperature balance shower valve will automatically  mix
    in cold water to reduce the hot water temperature.  In the
    event  of  any  temperature  instability  at  a  fixture  u sing  a
    temperature  balancing  valve,  refer  to  the  valve
    manufacturer  for  instructions  on  internal  adjustmen t
    setting. An adjustment should be made to minimize th e
    amount  of  cold  water  the  valve  is  adding.  Additional ly,
    the temperature setting on the heater can be lowere d to
    prevent  the  temperature  balance  valve  from  mixing  i n
    too much cold.
    4.Inlet water pressure is erratic due to fluctuating  supply
    water pressure. For installation on a private well  system
    with  the  use  of  a  pressure  tank,  the  lowest  pressur e
    range setting recommended is 40 - 60 psi (2.75 - 4. 15
    bar).  Consult your installer or local plumber for  effective
    ways  to  maintain  constant  water  pressure  to  the 
    appliance when on a well system.
    7.7 Noisy burner/heater during 
    operation
    1.Sealed  combustion  leak.  Make  sure  combustion  cover
    is securely fastened. Ensure the exhaust vent adapt or is
    properly  sealed  with  supplied  gasket.  Leaky  seals
    create improper combustion resulting in noise.
    2. Improper  venting.  Venting  that  is  unsealed,  the  w rong
    material, too big in diameter or too long in run wi ll result
    in unstable burner flames and noise. Ensure venting  is in
    accordance  with  specifications  in  chapter
    3.3, page
    10
    .
    3. Lack of adequate combustion air. Drawing combusti on
    air  from  a  room  area  of  inadequate  size  will  result   in
    unstable  burner  flames  and  noise.  Improper  piping  o f
    combustion  air  to  the  outside  or  insufficient  space   will
    result  in  unstable  burner  flames  and  noise.  Ensure 
    adequate  combustion  air  is  provided  from  the  unit  i n
    accordance  with  specifications  in  Section
    3.4, page
    24
     Combustion Air Requirements.
    4. Cross  contamination.  Ensure  that  intake  and  exhau st
    terminations  maintain  required  clearances  as  stated   in
    chapter 3.3, page  10.  Cross  contamination  between
    intake  and  exhaust  may  cause  unstable  burner  flames
    and noise.
    5. Lack  of  gas  pressure.  Inadequate  gas  pressure  wil l
    cause  the  fuel-to-air  mixture  (CO
    2)  to  be  out  of
    adjustment.  This  will  result  in  unstable  burner  fla mes
    and  noise.  Ensure  gas  pressure  is  in  accordance  wit h
    specifications  in  Section
    3.14, page  35  Measuring
    Gas  Pressure.  A  gas  pressure  reading  is  needed  to
    proceed further. Contact your original installer or  a local
    certified gas technician to obtain this reading.
    6.Verify proper CO2 readings per chapter6.5, page 43.
    CO
    2  adjustments  must  be  done  by  a  certified  gas
    technician with a calibrated combustion gas analyze r. 
    						
    							6 720 644 894
    Problem solving49
    8 Problem solving
    8.1 Error code diagnostics
    i
    To  remove  error  code  from  the 
    display, press the reset button.
    DisplayCauseSolution
    Fault in the flue gas limiter. 
    Temperature  above  230 °F 
    (110 °C) inside the cabinet. 1. Check continuity of the flue gas limiter (see Fig. 77, page 57).
    Go  to  steps  two  and  three  to  determine  flue  gas  lim iter  fault  and
    repair it. 
    2. Check for flue gas leakage around the top and bo ttom seals of
    heat exchanger, use mirror to check around the rear  as well as the
    viewing window.
    3.  Check  that  flue  gas  limiter  connector  and  spade  connections
    are secure. 
    4. Unplug heater and check the wiring harness conne ctions on the
    control board.
    Exhaust  temperature  sensor  - 
    happens if sensor is  disconnected
    or  in  short  circuit  or  appliance 
    selection  on  “P7”  mode  is  not 
    correct. 1.  Check  exhaust  temperature  sensor  connection.  See 
    Fig.  77,
    #1, 
    page 57.
    2. Check sensor (ref. 
    page 54, chapter 10).
    3. Check  “P7”  mode: the 
    water  heater requires setting “Cd” for
    condensing appliances
    .
    Backflow  temperature  sensor 
    defect  -  happens  if  sensor  is 
    disconnected or short circuit. 1.  Check  backflow  temperature  sensor  connection.  See
     Fig.  77,
    #1, 
    page 57.
    2. Replace exhaust temperature sensor.
    3. Check sensor (ref. 
    page 54, chapter 10).
    Outlet  temperature  sensor  fault
    (Temperature below 36°F or above
    210°F). 1.  Check  red  wire  connections  at  hot  water  temperat
    ure  sensor.
    Clean  terminals  with  an  eraser.  If  badly  corroded,  replace  sensor
    and wire harness. See 
    Fig. 72, page 53.
    2.  Sensor  may  trip  if  water  temperature  drops  below  36°F  to
    protect  heater  from  freezing  conditions.  Any  damage   due  to
    freezing conditions is not covered under warranty. 
    3.  In  areas  where  water  has  a  high  mineral  content,   periodic
    descaling may necessary. 
    4. Check sensor (ref.
     page 54, chapter 10).
     (Flashing) Outlet  temperature  sensor  not sensing  expected  output
    temperature. 
    (Status message, not an error). 1. Check that the sensor is firmly attached to the 
    vertical section of
    the hot water pipe, see 
    Fig. 83, page 64.
    2. Ensure that hot water sensor is not placed on an y bends in the
    hot water pipe or misreading may occur. 
    3. Check gas pressure. Low gas pressure may prevent  the heater
    from reaching desired output temperature. 
    4.  Check  supply  voltage.  It  must  be  120VAC  and  prop erly
    grounded. 
    5.  Possible  defective  control  unit  call  Bosch  Water   Heating  for
    further instructions.
    Table 29
    * By installer or service technician only. 
    						
    							6 720 644 89450
    Problem solving
    Primary  fan  rotation  too  low  in 
    operation.
    1.  Disconnect  power  supply  cord  and  check  wire  conn
    ection  on
    back side of fan and the connectors on the control  board, see 
    Fig.
    84
    , page 65.
    2.  Check  supply  voltage.  It  must  be  120VAC  and  prop erly
    grounded. 
    3.  Check  venting  specifications  are  met.  Long  vent  lengths,
    venting with more than three elbows, blocked vent o r combination
    venting may cause this failure.
    4.  Ensure  intake  and  exhaust  terminations  maintain  the  required
    clearances  stated  in  the  manual.  Cross  contaminatio n  between
    intake and exhaust may cause the fan to alter its r otational speed.
    5.  Check  gas  pressure.  Low  gas  pressure  may  cause  t he  fan  to
    change its speed to meet desired temperature. 
    6.  Possible  defective  control  unit  call  Bosch  Water   Heating  for
    further instructions.
    No  rotational  speed  sensor  signal
    from primary fan. 1. Disconnect power supply cord and check wire conn
    ections on
    back side of fan and the two connectors on the cont rol board, see
    Fig. 84, page 65.
    2.  Check  supply  voltage.  It  must  be  120VAC  and  prop erly
    grounded.
    3.  Possible  defective  component  in  fan  or  defective   control  unit
    call Bosch Water Heating for further instructions.
     (Flashing) Water  flow  signal  over  specified maximum value. 
    Water flow > 10 gallon/min.
    (Status message). 1. Disconnect power supply cord and check wire conn
    ections on
    water valve and the two connectors on the control b oard, see 
    Fig.
    84
    , page 65.
    2.  Excessive  water  pressure  and  flow.  Ensure  water  pressure  is
    less than 150psi and flow rate is below 10 gallons  per minute.
    Over-temperature  detected  by
    outlet temperature sensor. 
    Temperature > 185 °F 1. Check that the sensor is firmly attached to the 
    horizontal section
    of the hot water pipe, see 
    Fig. 83, page 64.
    2.  Check  red  wire  connections  at  hot  water  temperat ure  sensor.
    Clean  terminals  with  an  eraser.  If  badly  corroded,  replace  sensor
    and wire harness.
    3.  In  areas  where  water  has  a  high  mineral  content,   periodic
    descaling  may  be  necessary.  See  chapter
    6.3, page  42  for
    directions.
    4. Check sensor (ref. 
    page 53, chapter 9).
    Cold  water  temperature  sensor 
    fault. 1. Check connector on wires coming from top of wate
    rvalve for a
    secure connection. See 
    Fig. 77, page 57.
    2.  Sensor  may  trip  if  water  temperature  drops  below  36°F  (2
    °C).
    Protect  heater  from  freezing  conditions  as  any  dama ge  due  to
    freezing conditions is not covered under warranty.
    3. Check sensor (ref. 
    page 54, chapter 10).
    DisplayCauseSolution
    Table 29 * By installer or service technician only. 
    						
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