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Blackberry Torch 9850 9860 7 1 User Guide

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Page 331

About smart password entry
If you use advanced authentication and your BlackBerry smartphone password or smart card password is numeric, you 
might be able to use smart password entry in some password fields. When smart password entry is turned on, your 
smartphone is designed to remember the format of a password that you type in a password field. When you type the 
password again, your smartphone applies a smart password filter to the password field. 
If the password is numeric, a 123 
indicator appears...

Page 332

•You must have set a smartphone password.
•You must have the smart card password that you received with your smart card.
Use a certificate to authenticate your smart card
Before you begin: To perform this task, you must be using a smart card and a password to unlock your BlackBerry 
smartphone. 
If you use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use  your smart card to unlock your smartphone.
1.On the home screen or in a folder, click the...

Page 333

VPN settings
Depending on the options that your administrator has set for you, this feature might not be supported.
About VPN profiles
A VPN profile contains the information that you require to log in to your organization's network over VPN. Depending on 
your organization, your adminstrator might add a VPN profile to your 
BlackBerry smartphone automatically and you might 
have more than one VPN profile on your smartphone. For more information about VPN profiles, contact your administrator.
About...

Page 334

Third-party application control
About permissions and trust status for third-party applications
You or your administrator can set permissions that control how third-party applications on your BlackBerry smartphone 
interact with the other applications on your smartphone. For example, you can control whether third-party applications can  access data or the Internet, make calls, or track your location. Some applications require specific permissions to work.
If you have added a third-party application to...

Page 335

5.Press the  key > Apply Defaults to All. 
About direct Internet connections for third-party applications
Some third-party applications that you add to your BlackBerry smartphone might require a direct TCP or HTTP connection 
to the Internet. For example, a stock price application might need to connect to the Internet to retrieve the latest stock  prices. You might have to set the APN that the third-party application uses for this connection.
Set up a direct Internet connection for a third-party...

Page 336

Press the  key > Save. 
Interaction permissions for third-party applications
PermissionDescriptionCross Application CommunicationSpecify whether third-party applications can communicate and share data with other applications on your 
BlackBerry smartphone.
Device SettingsSpecify whether third-party applications can turn on or turn off your smartphone or change smartphone options, such as display options.MediaSpecify whether third-party applications can access media files on your  smartphone.Application...

Page 337

Data permissions for third-party applications
PermissionDescriptionEmailSet whether third-party applications can access email messages, text messages, or PIN messages on your 
BlackBerry smartphone.
Organizer DataSet whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos.FilesSet whether third-party applications can access files that you store on your smartphone. For example, you can set whether third-party applications can access files that you...

Page 338

Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if 
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
My smartphone prompts me to make an emergency 
call when I type a password
If your BlackBerry smartphone password contains a combination of letters that corresponds to an emergency access 
number, your...

Page 339

I forgot the PIN for Parental Controls
Once a PIN for Parental Controls has been set, it can't be recovered. To set a new PIN, you must delete all smartphone 
data.
Related information
Change Parental Controls, 311 
Turn off Parental Controls, 311 
Delete smartphone data, third-party applications, or media card files, 310 
User GuideSecurity
339  

Page 340

Service books and diagnostic reports
Run, view, send, or delete a diagnostic 
report
To help your wireless service provider or administrator troubleshoot a network connection issue or messaging service issue,  you can run and send a diagnostic report.
1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon.
2.Click Networks and Connections > Mobile Network.
3.Press the  key > Diagnostics Test. 
 • To run a report, press the  key > Run.
 • To view a...
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