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Blackberry Torch 9800 6 0 User Guide

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• To delete all diagnostic reports, click Delete All.
Set a default recipient for diagnostic reports If you set the default recipient, each time that you submit a diagnostic report, your BlackBerry® device sends the report to thatrecipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Networks and Connections  > Mobile Network .
3. Press the 
 key >  Diagnostics Test .
4....

Page 302

Synchronization
About synchronization The wireless data synchronization feature is designed to synchronize organizer data (contacts, calendar entries, tasks, andmemos) between a subscriber's BlackBerry® smartphone and the email application on their computer over the wireless
network.
The wireless email reconciliation feature is designed to reconcile email between the subscriber's smartphone and the email
application on their computer over the wireless network. When a subscriber files or deletes...

Page 303

Delete email on your device and in your email application on
your computer You can set the Delete On option for each email address that is associated with your BlackBerry® device.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Reconciliation .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Change the  Delete On field to Mailbox & Handheld .
5. Press the 
 key >  Save.
It takes a short period of time for email to be...

Page 304

If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes
precedence over the organizer data on your device when a data synchronization conflict occurs.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you
update any software. Maintaining an up-to-date backup file on your computer might allow you to recover device data if your
device is lost, stolen, or corrupted by an unforeseen...

Page 305

Empty the deleted items folder on your computer from your
device To perform this task, your work email account must use a BlackBerry® Enterprise Server that supports this feature. For moreinformation, contact your administrator.
1. On the Home screen, click the  Messages icon.
2. Press the 
 key >  Options  > Email Reconciliation .
3. If the  Message Services  field appears, set this field to the appropriate email account.
4. Press the 
 key >  Purge Deleted Items .
Troubleshooting: Synchronization Email...

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Some characters in calendar entries do not appear correctly aftersynchronization If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your
computer might not support these characters.
On your computer, verify that you are using the correct default code page and that the correct font support is installed on your
computer. For more information, see the documentation for the operating system on your computer.
Research In Motion recommends that you...

Page 307

Accessibility optionsAbout accessibility options BlackBerry® devices include many features that facilitate use by persons with disabilities. For more information aboutaccessibility options, visit  www.blackberry.com/accessibility .
Screen accessibility options
Display closed captions in videos You can turn on closed captioning so that text displays on the screen when you play video files that support closed captioning.1. On the Home screen, click the  Media icon.
2. Press the 
 key >  Options .
3. Select...

Page 308

Audio and phone accessibility optionsTurn on event sounds Event sounds alert you when you turn on or turn off your BlackBerry® device, when the battery power level is full or low, andwhen you connect or disconnect a USB cable or accessory to or from your device.
1. On the Home screen or in a folder, click the  Options icon.
2. Click  Accessibility .
3. Select the  Event Sounds check box.
4. Press the 
 key >  Save.
Add a contact alert You can create contact alerts that allow you to customize ring tones...

Page 309

3. Change the Mode Enabled field to Telecoil.
4. Press the 
 key >  Save.
The H-T telecoil indicator appears at the top of the Home screen.
TTY support Depending on your wireless service provider, this feature might not be supported.
About TTY support When you turn on TTY support and you connect your BlackBerry® device to a TTY device that operates at 45.45 bits per second,you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text
that...

Page 310

Say this voice command to make a call. To perform this task with a Bluetooth® enabled device, such as a handsfree car kit
or wireless headset, the paired Bluetooth enabled device must support this feature and you must turn on Bluetooth
technology. You cannot make calls to emergency numbers using voice commands.
"Call  " Say this voice command to call a specific phone number for a contact that is in your contact list. For example, if the contact
has a work phone number and a mobile phone number,...
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