Blackberry Q5 Smartphone 10 3 1 User Guide

							Convert an entry to a note or a task
Depending on your email account, when you change an entry in the Remember app, you can convert its format, for 
example, from a note to a task.
1.Tap the folder name or, if your entry isn
						

							Search for an entry in the Remember app
1.Open a folder or task list.
2.Start typing your search term.
3.Tap a result.
View Remember entries that have the same tag
If you added tags to your BlackBerry Remember entries, you can filter entries by those tags.
1.In the Remember app, tap Tags.
2.Tap a tag to view entries with that tag.
Sort your Remember app entries
Note: Depending on whether you are sorting tasks or notes, some of these options might not be available.1.Tap . 2.Tap .
3.In the Sort Order drop-down list, select one of the following:

						

							Troubleshooting: Remember app
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							Security and backup
Passwords and locking
There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device.
If you use your device for work, your organization might already have security settings in place, such as requiring a 
password to unlock your device.
BlackBerry ID
A BlackBerry ID is an email address and password that gives you access to BlackBerry websites, apps, and services. If you 
change your 
BlackBerry device, a BlackBerry ID helps you to transfer data to your new device. Make sure that you use the 
same 
BlackBerry ID for all of your BlackBerry devices.
Log in with your BlackBerry ID to do the following and much more:

						

							Your administrator may require you to set a work space password to protect files, apps, and data associated with your 
organization, such as your work email account. Your administrator sets rules to control whether you can use the same 
password for both your work space and device.
If you enter your work space password more than the allowed number of times, your work space and the contents within it  are deleted. You can reduce or increase the number of allowed work password attempts in your 
BlackBerry Balance 
settings.
Note: Your administrator might not permit you to change some password lock options for your work space, such as the 
password requirement, the timeout duration, and using the same password for your work space and your device.
Network lock and unlock code
To use a SIM card from another service provider, for example, if you
						

							Lock your screen
By locking the screen, you can help prevent your BlackBerry device from sending accidental messages or pocket dialing. 
Locking the screen doesn
						

							Lock your device with your work space password
If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you might be 
able to use the same password for your work space password and your device password, depending on the rules set by 
your administrator.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security and Privacy > Device Password > BlackBerry Balance.
3.If prompted, type your work space password.
4.Turn on the Use as my device password switch.
5.Type your device password. Tap OK.
6.Type your work space password. Tap OK.
Unlock your device with a network unlock code
To obtain the unlock codes for your BlackBerry device, contact your service provider.
Your device might be network locked which allows your device to make a mobile network connection with only your current 
service provider. If you plan to travel internationally and you want to use a SIM card from another service provider, you  might need to enter an unlock code.
Tip: To see the current service provider associated with your device, on the home screen, swipe down from the top of the 
screen. Tap 
 Settings > About. In the Category drop-down list, tap SIM Card.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security and Privacy > SIM Card.
3.In the Phone Network Lock section, tap a locked item.
4.When prompted, enter the unlock code.
CAUTION: For security reasons, each unlock code can only be entered incorrectly 10 times. If you exceed the number of 
allowed attempts to enter an unlock code, your SIM card will allow emergency calls only. For assistance, contact your 
service provider.
Change or remove your device password
CAUTION: If you can
						

							2.Tap  Settings > Security and Privacy > Device Password > Change Device Password.
To stop using a password, turn off the Device Password switch.
Related information
Change your work space password,271
How do I reset my device password if I forget it?
Your BlackBerry device password can
						

							Change your SIM card PIN
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security and Privacy > SIM Card.

						

							Troubleshooting: BlackBerry Protect
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