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Blackberry Porsche Design P 9983 Smartphone 10 3 2 User Guide

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Page 271

tIf services arenht correctly activated on the SIM card in your device, try using a different SIM card or changing your wireless service plan.
tIf your device is running a version the BlackBerry 10 OS that your organization doesnht support, 
contact your administrator to update to a supported version.
tIf the EMM solution from BlackBerry detects that the security of your device is compromised, contact 
your administrator for information about how to reinstall the 
BlackBerry 10 OS.
If you still canht...

Page 272

AddanentrytotheRememberapp
When you add an entry to BlackBerry Remember, in most cases you can choose between a note or 
task. Tasks include a completion checkbox and the option to add a due date or reminder. When you 
create a new task, it also appears in the Calendar app. If you add an entry to a folder thaths synced with 
one of your accounts, you might not be able to choose whether the entry is a note or task.
1.Tap Notes or Tasks.
2.Tap .
3.Enter the information for the entry, such as a title,...

Page 273

2.In the Additionalnotes field, tap .
StopsynchronizingfoldersintheRememberapp
When you add an email account that is supported by Microsoft Exchange ActiveSync, by default, the 
tasks and notes from that account appear as synchronized folders in the 
Remember app. To stop 
synchronizing these folders:
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Accounts.
3.Tap an account.
4.On the EditAccount screen, turn off the SyncTasks switch....

Page 274

Convertanentrytoanoteoratask
Depending on your email account, when you change an entry in the Remember app, you can convert its 
format, for example, from a note to a task.
1.Tap the folder name or, if your entry isnht saved to a folder, tap Unfiled.
2.Tap Task or Note.
3.Select a folder or tap None.
Moveanentrytoadifferentfolder
If you have BlackBerry Balance set up on your device, entries associated with a work account canht be 
moved to a non-work folder. Also, if a work folder is...

Page 275

ViewRememberentriesthathavethesametag
If you added tags to your BlackBerry Remember entries, you can filter entries by those tags.
1.In the Remember app, tap Tags.
2.Tap a tag to view entries with that tag.
SortyourRememberappentries
Note:Depending on whether you are sorting tasks or notes, some of these options might not be 
available.
1.Tap .
2.Tap .
3.In the SortOrder drop-down list, select one of the following:
tDueDate
tTitle
tCreationDate
tLastModifiedDate...

Page 276

IcanhtsendsomethingtotheRememberapp
Some items canht be sent directly to BlackBerry Remember. You should be able to send photos, videos, 
audio files, websites, contacts, and 
Documents To Go files to the Remember app.
You might not be able to share certain items into folders that are synced with a work account.
IcanhtopenafolderintheRememberapp
If your BlackBerry device is set up to use BlackBerry Balance, you might need to unlock your work 
space to access all of your folders and...

Page 277

Securityandbackup
Passwordsandlocking
There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry 
device.
If you use your device for work, your organization might already have security settings in place, such as 
requiring a password to unlock your device.
BlackBerryID
A BlackBerry ID is an email address and password that gives you access to BlackBerry websites, apps, 
and services. If you change your 
BlackBerry device, your BlackBerry ID can help you...

Page 278

BlackBerryBalanceandtheworkspacepassword
If you associate your device with your organizationhs network, your administrator might turn on 
BlackBerry Balance technology. BlackBerry Balance is designed to separate and secure areas of your 
device as work-only or personal-only.
Your administrator may require you to set a work space password to protect files, apps, and data 
associated with your organization, such as your work email account. Your administrator sets rules to 
control whether you can use...

Page 279

Keyboardshortcut:LockyourscreenActionShortcutLock the screen of your BlackBerry device from 
the home screen, the 
BlackBerry Hub, or the 
Phone app
Press and hold K
Lockyourscreen
By locking the screen, you can help prevent your BlackBerry device from sending accidental messages 
or pocket dialing. Locking the screen doesnht turn off notifications for incoming calls or messages.
Press the Power/Lock key on the top of your device.
 
 
To unlock the screen, swipe up from the bottom of the screen....

Page 280

To unlock your device, press the Power/Lock key. Swipe up from the bottom of the screen. When 
prompted, enter your device password.
Lockyourdevicewithyourworkspacepassword
If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal 
activity, you might be able to use the same password for your work space password and your device 
password, depending on the rules set by your administrator.
1.On the home screen, swipe down from the top of the screen.
2.Tap...
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