Blackberry Porsche Design P 9982 Smartphone 10 3 2 User Guide

Troubleshooting:
Phone
I
cant
put
a
call
on
hold
to
answer
an
incoming
call
While on a call, if you answer an incoming call from a different app, your first call might be disconnected 
instead of being put on hold. For example, while on a phone call, if you answer an incoming 
BBM Voice 
call, your current phone call ends.
A message appears on your device to notify you that answering another call will end your current call.
Notifications
and
ringtones
About
notifications
Notification
profiles
You can...

2.Tap Settings > Notifications.
3.Under Profiles, tap the profile that you want to change.
4.If necessary, to change the description of the profile, tap . Enter a short description of the profile.
5.Change the Sound, Vibrate, Notify
During
Calls, Instant
Previews, or LED settings.
6.If necessary, to set customized notifications that override the settings for the notification profile for specific apps, tap 
Customize
App
Notifications.
Add
notification
profiles
to
your
device
In addition to customizing...

Tip:
Ringtones that were available only on devices running BlackBerry 7.1 or earlier are now available on 
your 
BlackBerry 10 device.
1.On the home screen, swipe down from the top of the screen.
2.Tap Settings > Notifications.
3.In the Ringtone drop-down list, tap a ringtone.
To use a song as your ringtone, tap Browse
Music.
Change
the
volume
of
your
notifications
1.On the home screen, swipe down from the top of the screen.
2.Tap Settings > Notifications.
3.To adjust the volume of your notifications,...

tTurn off the All
Notifications switch.
tChange the Sound, Ringtone, Vibrate, LED, or Instant
Previews settings.
Note:
If you set any of the drop-down lists to Profile
Setting, the sound, tone, vibrate, or LED 
settings reflect what is set in the active profile. If you make any changes to the drop-down lists, these  changes override the settings in the active profile.
Contacts that you set customized notifications for are listed on the Contact Notifications screen.
Customize
notifications
for
an
app
When...

Note:
To change the notification settings for Level 1 alerts, in the BlackBerry Priority Hub settings, you 
need to first add a rule. In the 
BlackBerry Hub, tap  > . Tap Priority
Hub > . Enter the rule details 
and select the 
Enable
Level
1
Alert checkbox.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Notifications.
3.At the bottom of the screen, tap Level
1
Settings.
4.Do any of the following:
tTurn on the Sound, LED, or Instant
Previews switch.
tChange the Ringtone or...

About
Lock
Screen
Notifications
You can use the Lock Screen Notifications feature to view the first few lines of your most recent email 
messages, 
BBM messages, text messages, and more on your BlackBerry device without having to 
unlock it.
Turn
off
Lock
Screen
Notifications
By default, Lock Screen notifications are turned on.
1.On the home screen, swipe down from the top of the screen.
2.Tap  Settings > Security
and
Privacy > Lock
Screen.
3.Turn off the Lock
Screen
Notifications switch....

tIf you created app-specific notifications, in the app settings in the active profile, verify that the Sound

and the Vibrate settings are turned on.
My
device
doesnht
display
Instant
Previews
If BlackBerry Balance is set up on your BlackBerry device, messages sent to accounts that are 
associated with your work space arenht displayed as 
Instant Previews.
My
device
doesnht
display
Lock
Screen
Notifications
If BlackBerry Balance is set up on your BlackBerry device, messages sent to accounts that are...

Tip:
If you donht know your voicemail access number or password, contact your wireless service 
provider.
Using
a
visual
voicemail
service
Listen
to
a
visual
voicemail
message
1.In the BlackBerry Hub or Phone app, tap a voicemail message.
2.Tap .
Forward
a
visual
voicemail
message
1.In the BlackBerry Hub or Phone app, touch and hold a voicemail message.
2.Tap .
Save
a
visual
voicemail
message
Your service providerhs voicemail system might automatically delete messages after a certain period of 
time. If...

Prevent
visual
voicemail
messages
from
downloading
while
you
are
roaming
Depending on your wireless service provider, this feature might not be supported. 
1.In the Phone app, swipe down from the top of the screen.
2.Tap  > .
3.Clear the International
Roaming check box.
Deactivate
visual
voicemail
on
your
device
If you deactivate your visual voicemail service on your BlackBerry device, you must contact your 
wireless service provider to reactivate it. 
Depending on your wireless service provider, this...

Phone and voiceUser Guide60