Bissell 89q94 Manual

							11www.bissell.com 800.237.7691
Maintenance and care
Cleaning the secondary cyclone
Unplug the cleaner from electrical outlet.
1. The secondary cyclone can be reached by   
removing the dirt container, reaching underneath 
the upper tank and turning the rim of the frame to 
unlock. Pull straight down to remove. 
2.  The cyclone and screen may be separated 
for cleaning. Simply pull up on the screen to 
separate.
3.  The upper tank may also be wiped clean 
with a damp cloth.
1.  Unplug the vacuum from electrical outlet.
2.  The Pre-Motor Filter protects the motor from 
dirt particles. It is located in the slide out tray 
underneath the Dirt Container. If the filter 
becomes dirty, pull out the tray, lift out the fil-
ter and clean. This filter may be hand washed 
in cold water with mild detergent. Rinse well 
and air dry thoroughly before replacing.
3. 
The HEPA Media Post-Motor Filter assists in the   
filtration process to return clean air to the 
room. It is located behind the door on the back 
of the cleaner. If the filter becomes dirty, open 
the door, remove the filter and replace. The 
HEPA Media Filter is not washable.
Cleaning the pre-motor and post-motor filter
Pre-Motor Filter
 
WARnInG:   Do not operate cleaner   
with damp or wet   
filters or without all   
filters in place.
HEPA Media   
Post-Motor Filter
1.
2. 3. 
						

							Maintenance and care
Check your vacuum cleaner’s rotating floor 
brush and drive belt regularly for debris, wear or 
damage. Debris can wrap around the brush and 
hamper its ability to effectively clean your carpet.
1. Unplug cleaner from electrical outlet.
2. 
Remove detachable canister from vacuum cleaner
3. Recline handle and turn vacuum cleaner over 
so bottom side is up.
4. Remove the six screws as shown with a Phillips 
head screwdriver. Lift the brush cover off.
5.  Lift the rotating floor brush to remove. Clean 
strings, hair and other debris from the brush, 
paying special attention to the brush ends.
6.  Check air passageway for obstructions. 
Remove any debris from this area.
7.  Clean debris from the motor pulley and drive 
belt areas.
8.  Check drive belt carefully for wear, cuts or 
stressed areas. If any damage is present, 
discard old drive belt and replace.
9. 
Place one end of the new drive belt over motor   
pulley and the other end over the brush in the 
space between the bristles.
10. Pull the brush firmly to stretch the drive belt 
and place ends of brush down into slots on 
sides as shown. Turn brush several times by 
hand to center the drive belt.
11. Reposition brush cover and screws. Tighten   
screws securely.
Rotating brush and drive belt maintenance
 
Caution:   To reduce the risk of injury 
from moving parts, turn   
off vacuum cleaner and 
disconnect Power Plug 
from electrical outlet.
12www.bissell.com  800.237.7691
4.
10.
Air 
PassagewayMotor 
Pulley
Drive Belt
6.-8. 
						

							 
WARnIn G:   To reduce the risk of electric 
shock, turn Power Switch Off 
and disconnect polarized plug 
from electrical outlet before 
performing maintenance or 
troubleshooting checks.
Maintenance and care
Replace light bulb
1.  Unplug cleaner from electrical outlet.
2.  Remove detachable canister and recline 
handle of vacuum.
3.  Using a screwdriver, remove the one screw 
as shown and lift off the lens.
4.  Remove the bulb from the socket by grasping 
bulb and pulling straight out. Install the new 
bulb by pushing it gently into the socket until 
the bulb snaps into place. 
5.  Reposition lens and secure with the one 
screw.
TurboBrush maintenance
The TurboBrush should be checked regu-
larly for clogs or debris wrapping around 
the brush roll.
1. Unplug vacuum from electrical outlet.
2. If a clog is present or debris is visible, unscrew 
the two screws on the back of the TurboBrush to 
remove the faceplate and clear any obstructions.
3. To clean debris from the brush roll, remove the 
screw located on the belt cover. Lift the belt 
cover. Remove the brush roll from the drive belt 
and clean debris.
4. Reposition the drive belt on the brush roll. Place 
ends of brush roll in slots on sides as shown. 
Reposition belt cover and secure with shorter 
screw. Reposition faceplate and secure with two 
longer screws. 
13www.bissell.com  800.237.7691
3.4.
2. 
						

							Maintenance and care
Cleaning clogs
Low suction or poor pickup may be due to a clog  
in the vacuum cleaner. If you notice a change in   
the sound of the motor or a reduction in the   
spinning action, check for clogs.
1.  Unplug cleaner from electrical outlet.
2.  Empty Dirt Container.
3.  Check Upper Tank for build up or clogs.
4.  Remove the secondary cyclone and check 
the suction inlet for a clog.
5.  Grasp the Hose Grip and lift to separate from 
the suction opening. Check for a clog in the 
Base or the Hose.
6.  Release the Twist n' Snap hose from the 
vacuum by turning to the left. Straighten the 
hose and unclog with a long, narrow object 
such as a broomstick.
7.  If the low suction persists, follow the   
instructions for Checking the Rotating Brush 
on page 11 and inspect the Air Passageway 
for obstructions.
Air Passageway Suction 
Opening
4.
14www.bissell.com 
800.237.7691
Suction 
Inlet
5.
7. 
						

							Maintenance and care
Thermal protector
An internal thermal protector has been designed 
into your cleaner to protect it from overheating. 
When the thermal protector activates, the main 
vacuum motor will stop operating. If this  
happens, proceed as follows:
1.  Turn the cleaner OFF (O) and unplug from   
electrical outlet.
2.  Check the secondary cyclone area, Pre-
Motor Filter and Post-Motor Filter for dirt 
accumulation.
3.  Refer to the "Clearing Clogs" section.
4.  When the motor cools for approximately 30   
minutes, the thermal protector automatically   
resets and cleaning may continue. If the 
thermal protector continues to activate after 
following the above steps, your cleaner may 
need servicing. Call BISSELL Consumer 
Services, or visit the website.
note: The thermal protector controls the 
main vacuum motor only, not the brush 
motor. If the thermal protector activates, 
the brush will continue to operate normally; 
however, there will be no suction.
 
Caution:   To reduce the risk of 
injury from moving   
parts, turn off vacuum 
cleaner and disconnect 
Power Plug from    
electrical outlet.
15www.bissell.com  800.237.7691 
						

							 
WARnIn G:   To reduce the risk of 
electric shock, turn power 
Off  and disconnect   
polarized plug from   
electrical outlet before 
performing maintenance 
or troubleshooting.
Troubleshooting
Vacuum cleaner won’t run
Possible causes  Remedies
1. Power cord not firmly plugged in  1. Check electrical plug
2.  Blown fuse/tripped breaker  2. Check/replace fuse or reset breaker
3.  Thermal protector activated  3. Allow cleaner to cool for 30 minutes,   
   see page 15
no power at rotating floor brush
Possible causes    Remedies
1. Canister is not securely seated  1. Remove canister and replace, making sure   
     that it "clicks" into place
2.  Brush switch turned to "OFF"  2. Make sure brush switch is in "ON" position
3.  Vacuum is in upright position  3. Recline vacuum to operate brush
Vacuum cleaner won't pick up dirt
Possible causes    Remedies
1. Incorrect height adjustment  1. Adjust powerfoot to correct height setting
2.  Hose not attached to suction opening  2. Grasp hose grip and firmly push onto   
   the base
3.  Crack or hole in hose  3. Check hose and replace if needed
4.  Drive belt broken, worn or off motor pulley  4. Reposition or replace drive belt,   
   see page 12
5.  Rotating floor brush bristles worn  5. Replace brush
6.  Rotating floor brush jammed  6. Remove brush and clean debris from   
   brush ends
7.  Clog in vacuum  7. Follow instructions for clearing clogs  
   on page 14
8.  Dirt container full  8. Empty dirt container
9.  Dirt container or secondary cyclone not installed properly  9. Position correctly and lock into place
10.  Filters are dirty  10. Check and clean or replace secondary   
   cyclone pre-motor and post-motor filters
Vacuum cleaner is difficult to push
Possible causes    Remedies
1. Incorrect height adjustment  1. Adjust powerfoot to correct height setting
16www.bissell.com  800.237.7691 
						

							Troubleshooting
Visible dirt escaping from cleaner
Possible causes   Remedies
1. Dirt container full  1. Empty dirt container
2.  Filter or secondary cyclone missing or installed incorrectly  2. Check secondary cyclone, pre-motor and   
   post-motor filter for correct installation
3.  Dirt container installed incorrectly  3. Pull out and re-insert dirt container correctly
Other maintenance or service not included in the manual should be performed by an   
authorized service representative.
Thank you for selecting a BISSELL product.
If you should happen to need assistance during assembly or operation, call 1-800-237-7691.
Please do not return this product to the store.             
for any questions or concerns, BISSELL is happy to be of service. 
Contact us directly at 1-800-237-7691.
17www.bissell.com  800.237.7691 
						

							1234
5678
BISSELL consumer service
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691 Monday - Friday 8 a.m. — 10 p.m. ET
Saturday    9 a.m. — 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN:  Consumer Services
Or visit the BISSELL website -  www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: _______________Please record your Purchase Date:  ______________
nOTE: Please keep your original sales receipt. It is your proof of warranty.
18www.bissell.com  800.237.7691
These items are available for purchase as accessories for your BISSELL Lift-Off Multi Cyclonic Pet:   
To purchase call 1-800-237-7691 or visit www.bissell.com. 
Item  Part no.  Part name
 1    203-1063  Crevice Tool
 2    203-1399  Pet TurboBrush
 3    203-1099  Dusting Brush/Upholstery Tool 
 4    203-6624  Stair Cleaning Tool (Available on Select Models) 
 5    203-6625  Telescoping  
Extension Wand
 6    203-2081  Deluxe Bare Floor Tool (Available on Select Models)
 7    203-5542  Shoulder Strap (Available on Select Models) 
 8    98Q1-A  Shed Away Pet Grooming Vacuum Attachment (Available on Select Models)
Additional accessories 
						

							You may purchase replacement parts from your retailer, by calling BISSELL Consumer Services or by 
visiting our website. To locate a retailer near you, or to place an order using Visa, MasterCard, Discover or 
American Express, call
BISSELL Consumer Services
1-800-237-7691 Monday - Friday 8 a.m. — 10 p.m. ET
Saturday  9 a.m. — 8 p.m. ET
Or visit our Website -  www.bissell.com 
Item Part no.  Part name
 1    3200  Style 8 Drive Belt (2-Pack)
 2    203-1297  Standard Headlight Bulb 
 3    203-2073  Twist ‘n Snap Hose 
 4    203-2085  Brush Roll - Grey (other colors also available)
 5    3290   Style 8 Pre-Motor Filter
 6    3091  Style 8 HEPA Media Post-Motor Filter
 7    203-2445  Secondary Cyclone
 
 8   203-2444  Screen
Replacement parts   – BISSELL Lift-Off Multi Cyclonic Pet series
1234
5678
19www.bissell.com  800.237.7691 
						

							20www.bissell.com 800.237.7691
Warranty
©2009 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in Korea
Part Number 110-4086
Rev 2/09 
Visit our website at:
www.bissell.com
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If 
you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact 
BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited One year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL 
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s 
option, free of charge from the date of purchase by the original purchaser, for one year any defective or   
malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans 
or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, 
neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered
. 
  If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area. 
If you need information about repairs or replacement parts, or if you have questions about your 
warranty,   
contact BISSELL Consumer Services.
Website or E-mail:  Or Call:  Or write: 
www.bissell.com  BISSELL Consumer Services  BISSELL homecare, Inc.  
Use the “Customer Services” tab.  1-800-237-7691  PO Box 3606 
  Monday - friday 8 a.m. - 10 p.m. ET  Grand Rapids, MI 49501 
  Saturday 9 a.m. - 8 p.m. ET  ATTn: Consumer Services
BISSELL  hOMECARE, InC. IS  nOT LIABLE fOR InCIDEnTAL OR COnSEQUEnTIAL DAMAGES Of 
Any  nATURE ASSOCIATED WITh ThE USE Of ThIS PRODUCT. BISSELL’S LIABILITy WILL  nOT 
EXCEED ThE PURChASE PRICE Of ThE PRODUCT. 
Some states do not allow the exclusion or limitation of incidental or consequential damages,   
so the above limitation or exclusion may not apply to you. 
*EXCEPTIOnS AnD EXCLUSIOnS  fROM ThE TERMS Of ThE LIMITED WARRAnTy
ThIS WARRAnTy IS EXCLUSIVE AnD In LIEU Of Any OThER WARRAnTIES EIThER ORAL OR WRITTEn. 
Any IMPLIED WARRAnTIES WhICh MA y ARISE By OPERATIOn Of LAW, InCLUDInG ThE IMPLIED 
WARRA nTIES O f MERC hAn TABILIT y A nD  fIT nESS  fOR A PARTICULAR PURPOSE, ARE LIMITED TO T hE 
OnE  yEAR DURATIOn  fROM ThE DATE Of PURChASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may 
not apply to you.