Bissell 8930n Manual

							11www.bissell.com 800.237.7691
Operation
Carpet cleaning (Continued)
6. (Continued) Release the trigger and make 
one slow forward and backward pass over 
the same area to remove any residual dirty 
water and aid in drying. Repeat cleaning  
passes until solution being pulled up 
appears clean. Continue passes without 
pressing the trigger until you can’t see any 
more water being pulled up. After cleaning, 
you may want to turn the Custom Clean dial 
to rinse to give your carpeting a final water 
only rinse. This will ensure thorough removal 
of embedded dirt loosened by the deep 
cleaning formula. BISSELL deep cleaning  
formulas contain an anti-resoiling agent that 
helps your carpets repel dirt and keeps them 
looking good longer.
7.  Remove the tank from the base of the 
machine by lifting up on the tank carry 
handle. Carry like a bucket to a utility sink or 
outside where you will dispose of the dirty 
water.
7a.  Unlatch the top of the tank from the bottom by 
lifting up on the tank latch which is located on the 
back of the tank.
7b.  Remove the top of the tank by lifting up on the 
handle. 
Note how the lip on the top tank separates 
from the groove in the bottom tank. This 
placement is important when putting the 
tank back together.
7c. Lift the bottom portion of the tank; pour out dirty 
water toward the sink through the triangular 
shaped opening in the corner of the tank.
Note: You may notice hair & debris deposits on 
the carpet or in the tank that were loosened 
by the cleaning action (especially with newer 
carpets that have never been deep cleaned 
before). This debris should be picked up and 
thrown away.
7d. Fill the heavy duty bladder with clean hot tap 
water, following instructions 1c through 1e on 
pages 9 and 10.
Note: Remember to secure the tank latch in 
the back and test to make sure it is secure 
before picking up the tank. Always check 
the level of cleaning formula in the formula 
tank at the same time, and refill as needed.
Keep plenty of genuine BISSELL Fiber 
Cleansing Formula™ on hand so you  
can clean whenever it fits your  
schedule. Always use genuine BISSELL 
deep cleaning formulas. Non-BISSELL 
cleaning solutions may harm the 
machine and void the warranty.
7. 7a.
7b. 7c.
7d. 
						

							Operation 
Carpet cleaning (Continued)
8. Water rinse (Optional). Rinsing is an optional 
step that can be done during the cleaning 
process by switching from one of the clean 
settings on the Custom Clean dial to a water 
rinse setting, or it can be done after the  
carpeted area has been cleaned. Simply 
choose the water rinse setting on the custom 
clean dial, and follow the same path as you 
did for cleaning, taking care to do a forward 
(wet) stroke by depressing the trigger, a 
backward (wet) stroke, and a forward and 
backward (dry) stroke, releasing the trigger. 
Continue this until the water you see coming 
up the nozzle is clear. 
Cleaning with attachments
Your ProHeat 2X machine comes equipped with 
a hose and at least one attachment for cleaning 
stairs, upholstery, and more.
1. Important! If using to clean upholstery, check 
upholstery tags. 
A.  Check manufacturer’s tag before cleaning. 
“W” or “WS” on the tag means you can 
use your ProHeat 2X. If the tag is coded 
with an “X” or an “S” (with a diagonal 
stripe through it), or says “Dry Clean Only”, 
do not proceed with any deep cleaning 
machine. Do not use on velvet or silk. If 
manufacturer’s tag is missing or not coded, 
check with your furniture dealer.
B.  Check for colorfastness in an  
inconspicuous place.
C.  If possible, check upholstery stuffing. 
Colored stuffing may bleed through  
fabric when wet.
D.  Plan activities to allow upholstery time to 
d r y.
E.  Vacuum thoroughly to pick up loose debris 
and pet hair. Use a vacuum with a brush 
attachment and a crevice tool to clean in 
fabric folds.
2.  Follow the instructions on pages 9 & 10 for filling 
the 2-in-1 water tank and the formula tank.
3.  Set ReadyTools dial to the hose attachments 
setting. This will allow spray and suction from 
the hose.
Manufacturer’s tag
12www.bissell.com  800.237.7691
8.OR
 
WARNING:   To reduce the risk of  
injury, be extra careful 
when cleaning stairs. 
Make sure machine is 
secure and level. 
						

							Operation 
Cleaning with attachments (Continued)
4. Set custom clean dial for heavy traffic, normal 
clean, light clean, or water rinse as desired.
5.  Attach the cleaning tool to the end of the hose.  
6.  Plug in and turn on the power switch and 
heater (if desired).
7.  Clean by pressing the trigger to spray solution 
onto the area to be cleaned. Slowly move the 
tool back and forth over the soiled surface. 
Release the trigger to suction soiled water. 
Continue to clean in the area, working in small 
sections, until no more dirt can be removed. 
Rinse (optional) and suction as needed. 
Caution: Do no overwet.
8.  Remove and rinse tools in clean, running 
water. Dry and replace in the tool caddy.
9.  It is recommended that you suction clean 
water from the tap to rinse out the hose. 
10.  Before replacing lift end of hose and stretch 
out to ensure all water is cleared from hose.
11.  Coil flex hose around the tool caddy.
12.  Empty 2-in-1 water tank and rinse out,  
following the instructions on page 11.  
13.  Return ReadyTools dial to floor setting.
Cleaning fluid section
Keep plenty of genuine BISSELL Fiber Cleansing 
Formula™ on hand so you can clean and   
protect whenever it fits your schedule. Always 
use genuine BISSELL deep cleaning formulas. 
13www.bissell.com  800.237.7691
5.
9. 10.
WARNING:   To reduce the risk of fire 
and electric shock due to 
internal component  
damage, use only BISSELL 
cleaning fluids intended for 
use with the deep cleaner. 
Non-BISSELL cleaning  
solutions may harm the 
machine and void  
the warranty.
48 oz. BISSELL 
Fiber Cleansing Formula™ with 
Scotchgard™ 
Protector 
#0710
48 oz. BISSELL 
Multi- Allergen 
Removal
™ Formula™ with 
Scotchgard™ 
Protector 
#0720
48 oz. BISSELL 
Pet Odor and Soil 
Removal
™ Formula 
with Scotchgard™ 
Protector 
#0730
48  oz.  BISSELL 
Natural Orange 
Extract Formula  
with Scotchgard
™  
Protector  
#0740
32 oz.  
BISSELL 
Hard Floor 
Solutions
™
Formula  
#0484 22 oz.  
BISSELL 
Tough Stain 
PreCleaner
™ 
#0400
48 oz. BISSELL 
Lavender Essence 
Formula
 
with 
Scotchgard
™ 
Protector  
#0750
43 oz. BISSELL  
3X Concentrated 
Fiber Cleansing 
Formula with 
Scotchgard
™ 
Protector  
#0716 
						

							Operations 
Stain removal
Do Not Delay! Attending to an accident soon 
after it occurs ensures the most optimal clean. 
Leaving it for an extended period of time may 
cause it to set and become permanent.
1. Blot up liquids with an absorbent cloth or paper 
towels. White materials are recommended 
because certain dyes may bleed and make the 
stain worse.
2.  Gently scrape up any semi-solids with a spoon 
or spatula. Do not use a knife or other utensil 
with sharp edges because it could damage the 
carpet or upholstery.
3.  If the area has dried, remove the remaining 
semi-solids and residue with a sweeper or 
vacuum.
4.  Be sure to test any spot removal formulas in 
an inconspicuous area first. This is important 
as some dyes and materials could be dam-
aged or discolored by cleaning solvents. If 
such a change should occur, try a different 
solution or call a professional.
5.  If cleaning on Berber carpeting, gently run 
your machine over a hidden area. If no fuzzing 
occurs, continue cleaning in soiled area.
6.  Using the BISSELL Tough Stain PreCleaner, 
spray evenly over soiled area. Do not over-
wet. Wait 3-5 minutes. Gently work the 
solution by blotting area with a clean, damp, 
color safe cloth.
7.  Clean using either the  FLOOR CLEANING, or 
TOOLS setting on the  ReadyTools dial.
14www.bissell.com  800.237.7691 
						

							Operations 
Hard floor cleaning
Your ProHeat 2X model may have come with a 
hard floor attachment and Hard Floor Solutions 
Formula. If not, these products are available for 
purchase by contacting the BISSELL Consumer 
Services department by phone or at the website. 
The hard floor tool provides effective cleaning for 
linoleum, vinyl, and tile floors.  
Caution: Do not use on unsealed hardwood floors.
1.  Vacuum or sweep thoroughly to pick up any 
loose debris and pet hair.
2.  Move any furniture, if needed.
3.  Empty any carpet cleaning formula back into 
the BISSELL bottle if stored in the formula 
tank. Fill formula tank with BISSELL Hard 
Floor Solutions, available at many retailers, 
or contact BISSELL Consumer Services.
4.  Fill the 2-in-1 water tank with hot tap water 
and set aside.
5.  Attach the hard floor tool onto the bottom of 
the machine by hooking it into the nozzle and 
swinging it down until it clicks into place. 
6.  Check  ReadyTools dial.  It should be set on  
floor cleaning.
7.  Set the  Custom Clean dial to normal clean.
8.  Plug into an outlet and turn the power 
switch and heater ON (  I ).
9.  Slowly move the machine forward and back 
over hard floor surface one time while depress-
ing trigger.  Caution: Do not overwet.
10.  Repeat the motion without pressing the trig-
ger using the hard floor tool to squeegee and 
suction up the dirty water.
11.  Allow adequate time for floors to dry.
12.  Remove hard floor tool, rinse and dry before 
storing.
13.  If any formula remains in the formula tank, 
pour it back into the Hard Floor Solutions 
bottle for use the next time.
14
.  Rinse out the formula tank.
15www.bissell.com  800.237.7691
 
WARNING:   To reduce the risk of fire, 
electric shock or injury 
unplug from outlet before 
servicing.
5. 
						

							Maintenance and care 
Machine storage
Once your cleaning is complete, make sure 
the 2-in-1 water tank is emptied, rinsed out, 
and dried before the next use. The formula 
tank can remain filled and ready to go, or it 
can simply be emptied back into the formula 
bottle if that is more convenient.
Note: Store cleaner in a protected, dry area. 
Since this product uses water, it must not 
be stored where there is a danger of freez-
ing. Freezing will damage internal compo-
nents and void the warranty.
Machine care
For best results, a few simple steps can assure 
your machine is well maintained after your  
cleaning is complete.
1. Turn power and heater switches OFF (O). 
Unplug the machine and wrap the power cord.
2.  After emptying the 2-in-1 water tank, rinse 
it out at a faucet with running hot tap water, 
taking care to clean underneath the heavy 
duty bladder, and all around it.  
3.  The top half of the tank can be rinsed clean 
through the nozzle area. Also, pop out the red 
filter underneath the top half of the tank and 
rinse that out. Replace before putting the top 
and bottom halves of the tank together.
4.  Before you place the cleaned 2-in-1 water 
tank back onto the machine, simply unscrew 
the floor nozzle using a Phillips head   
screwdriver. This can be rinsed out at the 
faucet. Then replace back onto the machine 
by starting from the bottom of the nozzle and 
hooking the tabs into the holes on the bottom 
sides of the machine. Secure into place with 
the screw.  
5.  The inside of the end caps by the brush rolls 
can be wiped out with a clean paper towel, 
or, if a more thorough cleaning is desired, the 
end caps can be taken off using a Phillips 
head       screwdriver and rinsed clean. 
Replace after cleaning.
6.  Any loose hair or debris can be pulled from the 
brush rolls and thrown away. For the most  
thorough clean before storage, follow directions 
on pages 17 & 18 for removal and replacement 
of the brush rolls and belts.
 
WARNING:   To reduce the risk of fire, 
electric shock or injury 
unplug from outlet before 
servicing.
16www.bissell.com  800.237.7691
Filter
Tip:
Let all parts dry completely 
before storing
3. 
						

							Maintenance and care 
Machine care (continued)
7. To clean attachments that may have been 
used, remove from hose and rinse in clean, 
running water. Dry and replace attach-
ment in the tool caddy. Clean the hose by 
suctioning clean water from the tap. Before 
replacing, lift end of hose and stretch out to 
ensure all water is cleared from hose. Refer 
to page 13, illustrations 9 & 10.
8. After carpet is dry, vacuum again to remove 
hair and fuzz.
Small belt removal and replacement
Occasional replacement of one or both belts 
may become necessary. If that is needed, please   
follow the instructions below.
1.  Turn off the machine, and unplug it from   
the outlet.
2.  Remove both the 2-in-1 water tank and the  
formula tank. Set aside.
3.  Unscrew the front nozzle and remove it.   
Set aside.
4.  Turn the machine on its side.  
IMPORTANT: cord side down.
5.  Remove the clear end cap by unscrewing 
the 2 black screws. Take care not to drop 
the screws into the unit.
6.  Remove 1 silver screw.
7.  Remove pivot arm by gently lifting up.
8.  Remove small brush belt.
9.  Replace small brush belt, and reverse   
steps above.


 
WARNING:   To reduce the risk of fire, 
electric shock or injury, 
unplug from the outlet 
before servicing.
17www.bissell.com  800.237.7691
1.2.
3.
4. 5.
6. 7.
8. 9. 
						

							Maintenance and care 
Brush removal and large belt replacement
Brushes can be removed for cleaning or  
replacement as needed. 
1. Follow small belt removal Instructions on  
page 17.
2.  Remove brush rolls by pulling them off of  
the metal rods.
3.  Place cleaned or new brush rolls back onto the  
 rods. Make sure one washer is on each end of   
the rollers prior to sliding onto the rod. Be sure  
to let the rod slide through the bushing to   
insure proper fit.
4.  Re-attach the long belt on the bottom to the  
cogs of the small roller brushes.
5.  Place small belt over back roller and  
metal cog.
6.  Place pivot arm in place and screw in place  
using the silver screw.
7.  Re-attach clear end cap by tightening with  
the (2) black screws.
8.  Return front nozzle to front of unit, be  
latching from underneath and then securing  
with a screw.
  If you have any questions or are having  
trouble installing or replacing your belt(s) or  
brushes, please call  BISSELL Consumer  
Services at 1-800-237-7691.
 
WARNING:   To reduce the risk of fire, 
electric shock or injury, 
unplug from the outlet 
before servicing.
18www.bissell.com  800.237.7691
2.3.
4. 5.
6. 7.
8. 
						

							Troubleshooting 
Built-in heater ready light does not illuminate
Possible Cause Remedies
1. The heater switch is not turned  ON ( I  ).  1. Turn the heater switch  ON ( I ).
2.  The power switch is not turned  ON ( I  ).  2. Both switches must be  ON ( I ) to  
     activate the heater ready light.
Reduce Spray or No Spray
Possible Cause  Remedies
1. Water tank may be empty.  1. Fill heavy duty bladder with hot 
     tap water. 
2.  Formula tank may be empty.  2. Fill formula tank with BISSELL Fiber  
     Cleansing Formula for cleaning. 
3.  Tank may not be seated completely.  3. Turn power  OFF ( O ). Remove and  
     reseat tank. 
4.  Pump may have lost prime.  4. Turn power  OFF ( O ) and then back  
    ON (  I ). Wait one minute, then   
     depress Trigger.  
DirtLifter PowerBrushes do not turn
Possible Cause  Remedies
1. The brush is off or broken.   1. Turn power  OFF ( O ) and unplug unit  
     from outlet. Follow instructions on   
     page 17. 
2.  The unit is in the upright position.  2. Brushes only rotate when unit is  
     reclined using the detent pedal.
3. Circuit breaker may have tripped.  3. Turn the machine 
OFF ( O ) and   
     unplug from outlet. Check to see if   
     foreign object is caught in brush roll.   
     Remove object. Plug machine back in  
     to reset circuit breaker.
 
WARNING:   To reduce the risk of fire, 
electric shock or injury 
unplug from outlet before 
servicing.
19www.bissell.com  800.237.7691 
						

							Troubleshooting 
Cleaner not picking up solution 
Possible Causes Remedies
1 .  ReadyTools dial may be at wrong setting.  1.  Set ReadyTools dial to either  
       FLOOR CLEANING  or TOOLS 
       setti 
 
 
ng.
2.  Tank may not be seated properly.  2. Pick up both the 2-in-1 water  
       tank and formula tank and  
       reseat them so they fit snugly on  
       the unit.
3 .  Tank may not be assembled properly.    3.  Check to make sure the "lip" of  
       the nozzle is securely hooked  
       into the groove on bottom of  
       Tank (see page 9).
4.  Solution or 2-in-1 water tank is empty.  4. Check fluid levels in heavy duty   
       bladder and formula tank. 
5.  2-in-1 water tank has picked up   5. Empty 2-in-1 water tank. Refill  
  maximum dirty water and red float    heavy duty bladder with clean    
  door has closed.     hot tap water and replace. 
6.  Red float "door" in the tank may have closed   6. Turn the machine  OFF ( O ),   
  as a result of bumping an object or moving    allowing red float door to release into 
  machine back and forth too quickly.   the open position. Turn unit back   
    ON (  I ) to continue cleaning. Be  
     sure your forward and backward   
     strokes are done at a slower pace.
Other maintenance or service not included in the manual should be performed by an   authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.             
For any questions or concerns, BISSELL is happy to be of service. 
Contact us directly at 1-800-237-7691.
20www.bissell.com  800.237.7691