Bissell 8930n Manual

							USER’S GUIDE
8920, 8930, 8960,9200, 9300, 9400 SERIES
3Safety Instructions
Product View
Assembly
Special Features
Operation
Maintenance and Care
Troubleshooting
Consumer Services
4-5
6
7-8
9-15
16-18
19-20
21 Replacement Parts
22-23
ProHeat
  
2X
® 
Warranty24 
						

							2
Thanks for buying a BISSELL ProHeat 2X 
 2www.bissell.com 800.237.7691
We’re glad you purchased a BISSELL ProHeat 2X heated formula deep  
cleaner. Everything we know about floor care went into the design and 
construction of this complete, high-tech home cleaning system.
Your ProHeat 2X is well made, and we back it with a limited one-year  
warranty. We also stand behind it with a knowledgeable, dedicated 
Consumer Services department, so, should you ever have a problem, you’ll 
receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is  
a global leader in the design, manufacture, and service of high quality 
homecare products like your ProHeat 2X.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer 
						

							 3
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions 
should be observed, including the following: 
Read  all instructions before using your  ProHeat 2X
® 
    
  WARNING:
 To reduce the risk 
of fire, electric shock, or injury:
■  Do not immerse. 
■  Use only on surfaces moistened by cleaning process. 
■  Always connect to a properly grounded outlet.
■  See Grounding Instructions.
■  Unplug from outlet when not in use and before  
conducting maintenance or troubleshooting. 
■  Do not leave machine when it is plugged in.
■   Do not service machine when it is plugged in.
■  Do not use with damaged cord or plug.
■  If appliance is not working as it should, has been 
dropped, damaged, left outdoors, or dropped into 
water, have it repaired at an authorized Service Center.
■  Use indoors only. 
■    Do not pull or carry by cord, use cord as a handle, close 
door on cord, pull cord around sharp corners or edges, run 
appliance over cord, or expose cord to heated surfaces.
■  Unplug by grasping the plug, not the cord.
■   Do not handle plug or appliance with wet hands.
■   Do not put any object into appliance openings, use with 
blocked opening, or restrict air flow.
■ 	
  Do not expose hair, loose clothing, fingers or body 
parts to openings or moving parts.
■  Do not pick up hot or burning objects.
■   
Do not pick up flammable or combustible materials 
(lighter fluid, gasoline, kerosene, etc.) or use in the  
presence of explosive liquids or vapor.
■    Do not use appliance in an enclosed space filled with vapors  
given off by oil base paint, paint thinner, some moth proofing  
substances, flammable dust, or other explosive or toxic vapors.
■    Do not pick up toxic material (chlorine bleach,   
ammonia, drain cleaner, gasoline, etc.).
■   
Do not modify the 3-prong grounded plug.
■  Do not allow to be used as a toy.
■   
Do not use for any purpose other than described in 
this User’s Guide.
■   Do not operate the appliance unless the belt door is 
securely assembled in the location provided.
■  Do not unplug by pulling on the cord.
■     Use only manufacturer’s recommended attachments.
■  Always install float before any wet pick up operation.
■   Use only cleaning products formulated by BISSELL for 
use in this appliance to prevent internal component 
damage. See the cleaning fluid section of this guide.
■  Keep openings free of dust, lint, hair, etc.
■  Do not point attachment nozzle at people or animals
■  Keep appliance on a level surface. ■
 Turn off all controls before unplugging.
■  Unplug before attaching the TurboBrush.
®
■ Be extra careful when cleaning stairs.
■  Close attention is necessary when used by or  
near children.
■  WARNING: The power cord on this product contains 
lead, a chemical known to the State of California to 
cause birth defects or other reproductive harm.   
WASH HANDS AFTER HANDLING.
SAVE THESE  INSTRUCTIONS.
  THIS moDEL  IS foR HoUSEHoLD  USE onLy. 
  Commercial use of this unit voids the  
  manufacturer’s warranty.
GROUNDING INSTRUCTIONSThis appliance must be connected to a grounded 
wiring system. If it should malfunction or break 
down, grounding provides a safe path of least 
resistance for electrical current, reducing the risk of 
electrical shock. The cord for this appliance has an 
equipment-grounding conductor and a grounding 
plug. It must only be plugged into an outlet that is 
properly installed and grounded in accordance with 
all local codes and ordinances.
 
    WARNING:
 Improper   
connection of the equipment-grounding  
conductor can result in a risk of electrical 
shock. Check with a qualified electrician 
or service person if you aren’t sure if the 
outlet is properly grounded. DO NOT MODIFY 
THE PLUG. If it will not fit the outlet, have a 
proper outlet installed by a qualified electri-
cian. This appliance is designed for use on a 
nominal 120-volt circuit, and has a ground-
ing attachment plug that looks like the plug 
in the drawing above. Make certain that the 
appliance is connected to an outlet having 
the same configuration as the plug. No plug 
adapter should be used with this appliance.
www.bissell.com  800.237.7691
Grounded
Outlets
Grounding Pin 
						

							 4www.bissell.com 800.237.7691
Mesh Tool Bag 
(bag only)
Easy To Remove 
NozzleHeat  
Indicator Light
Lower Base
2-in-1 
Water Tank
Edge Sweep
® Brushes
Tank Carry 
Handle
Power Switch
Optional Accessories:
Spraying Crevice Tool
3” Tough Stain Brush
4” Upholstery Tool 6” Stair ToolTurboBrush®Hard Floor Attachment
Spray Trigger
Heater Switch
Flex Hose
Upper Handle
Extra Long 
Power Cord
Easy Carry Handle
Detent PedalReadyTools™ 
Dial
These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 22-23.
Product view 
						

							 5www.bissell.com 800.237.7691
Product view
BISSELL Formulas:
Formula Tank
Crevice Tool Holder 
(select models)
Upper Hose Rack
Lower BaseTurboBrush
® 
Storage 
(select models)
Detent Pedal
Lower Hose Rack
Keep plenty of genuine BISSELL 
Advanced Cleaning Formulas on 
hand so you can clean whenever 
it fits your schedule. Always use 
genuine BISSELL deep cleaning 
formulas. Non-BISSELL cleaning 
solutions may harm the machine 
and void the warranty.
Upper Handle
Spray Trigger
Hose Secure 
Latch
These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 22-23.
48 oz. BISSELL 
Fiber Cleansing Formula™ with 
Scotchgard™ 
Protector 
#0710
48 oz. BISSELL 
Multi- Allergen 
Removal
™ Formula™ with 
Scotchgard™ 
Protector 
#0720
48 oz. BISSELL 
Pet Odor and Soil 
Removal
™ Formula 
with Scotchgard™ 
Protector 
#0730
48  oz.  BISSELL 
Natural Orange 
Extract Formula  
with Scotchgard
™  
Protector  
#0740
32 oz.  
BISSELL 
Hard Floor 
Solutions
™
Formula  
#0484 22 oz.  
BISSELL 
Tough Stain 
PreCleaner
™ 
#0400
48 oz. BISSELL 
Lavender Essence 
Formula
 
with 
Scotchgard
™ 
Protector  
#0750
43 oz. BISSELL  
3X Concentrated 
Fiber Cleansing 
Formula with 
Scotchgard
™ 
Protector  
#0716 
						

							This user’s guide has been designed to help you 
get the utmost satisfaction from your BISSELL 
ProHeat 2X. You’ll find assembly and operating 
instructions, safety precautions, as well as  
maintenance and troubleshooting instructions. 
Please read this guide thoroughly before  
assembling your deep cleaner. 
Pay particular attention to the product diagram, 
assembly instructions, and part names. Locate 
and organize all parts before assembly. Familiarize 
yourself with the parts and where they go. 
Following this user’s guide will greatly enhance 
your ability to get the most performance from your 
BISSELL ProHeat 2X for many years.
Your
 ProHeat 2X comes in three, easy to  
assemble components: 
  Upper Handle  
Lower Handle  
Tool Caddy 
The only thing you will need to assemble your 
cleaner is a Phillips head        screwdriver.
1. 
 Slide upper handle onto lower handle. 
2
.  Screw 3 screws into the marked holes.
3. 
 Place upper hose rack onto back of upper 
handle, and secure with tapered screw.
4. 
 Place lower hose rack onto back of upper  
handle by pushing in and sliding down until 
it snaps into place.
5. 
 Snap tools into the tool caddy as shown in  
figure 5.
6. 
 Wrap power cord and flex hose as shown in  
figure 5.
7. 
 Keep flex hose snugly in place by using  
the hose secure latch.
  ProHeat 2X assembly is now complete.
How to use this guide 
 6www.bissell.com  800.237.7691
Assembly
 
WARNING:  Do not plug in your  
cleaner until you have  
completely assembled it per 
the following  instructions  
and are familiar with all 
instructions and operating 
procedures.
Tough 
Stain Brush
TurboBrush  (select models)
Spraying 
Crevice Tool 
(select models)
Crevice Tool 
Holder 
(select models)
Hose Secure 
Latch
1. 2.
3. 4.
5.
6. 
						

							Special features of your BISSELL ProHeat 2X
 7www.bissell.com 800.237.7691
Your BISSELL ProHeat 2X deep cleaner is a home 
cleaning system that uses the power of heat, 
brushes and cleaning formula to get the deep 
down dirt for a maximum clean. Not only does it 
come with a lot of unique features, it has been 
designed with you, the customer, in mind.
Built-in-Heater feature
BISSELL ProHeat 2X models all feature a patented 
built-in heater which will heat the hot tap water 
you put in up to 25 degrees hotter to safely  
optimize cleaning effectiveness. The heater 
will never allow the temperature to exceed 190 
degrees. The heater switch on the front of the 
machine controls the heater so you have the 
option to turn off the heat if you are cleaning  
delicate wool or oriental rugs. 
Dual DirtLifter® PowerBrushes
The two DirtLifter PowerBrush rolls are 
designed to enhance cleaning performance. 
The bristle pattern safely lifts out the deep 
down dirt while gently grooming carpet fibers. 
The floating suspension self-adjusts to all 
carpet heights and protects your carpet if 
you leave the power switch ON ( I ). Once the 
product is in the upright position, the brushes 
automatically stop spinning. The detent pedal 
will activate the brushes when floor cleaning.
Custom Clean®
The Custom Clean feature automatically mixes 
hot tap water with the BISSELL formula. Simply 
choose one of the 4 settings (heavy traffic,   
normal clean, light clean, or water rinse) and the 
ProHeat 2X will adjust the right amount of  
cleaning solution to mix with the heated water to 
fit your cleaning need.
This feature is available on all ProHeat 2X  
models, either behind the 2-in-1 water tank or on 
the upper handle. 
Having a separate solution tank from the water 
tank also allows no waste of formula. Because the 
water and solution are stored separately, they are 
not mixed until you are ready to clean. When your 
cleaning job is finished, the formula can be stored 
ready to use in your machine for the next time!
RINSEWATER
(located behind water tank)
WATER
(located on upper handle)
OR 
						

							 8www.bissell.com 800.237.7691
Scotchgard™ Protector
Carpet protection applied at the mill typically 
wears down over time from heavy foot traffic  
and everyday cleaning, including deep cleaning.  
To help restore this important protection, only 
BISSELL offers deep cleaning formulas with 
Scotchgard protector. This offers extra protection 
against dirt and tough stains to keep your carpets 
looking good longer. 
To maintain your Scotchgard 5-year limited stain 
warranty, you no longer are required to hire a  
professional. By using your BISSELL ProHeat 
machine with BISSELL formulas containing 
Scotchgard protector every 12 months, your carpet 
warranty from 3M remains in effect. No other home 
deep cleaning system can do this for you. 
2-in-1 water tank
Our 2-in-1 water tank full capacity system is 
designed with a heavy duty bladder inside for clean 
water. As you clean, the clean water in the bladder 
will empty and mix with the cleaning formula. Dirty 
water pulled out of your carpets will collect around 
the outside of the bladder so that clean and dirty 
water are always kept separate. This allows the 
user to maximize tank space, yet only carry one 
tank to and from the sink for emptying and filling.
Easy to remove and clean nozzle
Now, cleaning up your machine after the   
cleaning process is easier than ever! Simply 
remove the 2-in-1 Tank and remove the screw 
to pop out the nozzle for rinsing in the sink. Dirt, 
loose carpet fibers and remaining pet hair or 
fuzz get washed away in a snap.
ReadyTools™ dial
This provides either floor cleaning or above floor 
cleaning with the turn of a knob. If choosing 
above floor cleaning for upholstery, stairs, or for 
those creases close to the baseboards, turn knob 
to "TOOLS" and choose the attachment  
appropriate for the job. Attach tool to the flex hose 
and you are ready to go. Be sure to turn knob 
back to "FLOOR CLEANING" when done.
Special features of your BISSELL ProHeat 2X
FLOOR
TOOLS
CLEANING 
						

							 9www.bissell.com 800.237.7691
Operation
Before you clean
1.   Plan activities to give your carpet time to dry.
2.  Move furniture to another area if cleaning 
an entire room (optional).
3.  Vacuum area with a dry vacuum cleaner  
thoroughly before deep cleaning.
4.  Plan your cleaning route to leave an exit path. It 
is best to begin cleaning in the corner farthest 
from your exit.  
5.  Pretreating (optional) 
Pretreating is recommended to improve cleaning 
effectiveness for heavily soiled carpet in high 
traffic areas such as entryways and hallways. 
A.  Spray the BISSELL Tough Stain Pre-treat 
formula onto heavy traffic areas, soiled 
areas, or stains.
B.  Allow to penetrate for at least 3 minutes.
C.  Clean as normal, using the BISSELL 
ProHeat 2X machine on the high traffic 
setting, following the instructions below.
Carpet cleaning
1.  Fill the 2-in-1 Water Tank. Remove the 
tank from the base of the machine by lifting 
up the tank carry handle. Carry like a bucket 
to the sink.
1a.  Unlatch the top of the tank from the bottom 
by lifting up on the tank latch which is located 
on the back of the tank.
1b.
   Remove the top of the tank by lifting up on 
the handle. 
Note how the lip on the top tank separates 
from the groove in the bottom tank. This 
placement is important when putting the 
tank back together.
1c.   Fill the heavy duty bladder with clean hot  
tap water. 
*Do not boil or microwave water as it can 
destroy the bladder. 
1d.  Leaving the filled bottom of the tank on a 
flat surface, only maneuver the top of the 
tank. To attach the top part of the tank to the 
bottom, carefully hook the lip on the top tank 
into the groove on the bottom tank.
ATTENTION:   Some Berber carpets have a 
tendency to fuzz with wear. 
Repeated strokes in the same 
area with an ordinary vacuum 
or deep cleaner may aggravate 
this condition. Please see Stain 
Removal instructions on page 14.
1START
HERE 4’234
8765
9101 112EXIT    3’
Lip
Groove  (underside of   
bottom tank)
1. 1a.
1b. 1c.
1d. 
						

							10www.bissell.com 800.237.7691
Operation
Carpet cleaning (Continued)
1e. Fasten tanks together by securing the latch 
in the back.
Note: Remember to secure the tank latch in 
the back and test to make sure it is secure 
before picking up the tank.
2. Remove formula tank from back of machine. 
2a.  Fill the formula tank by first unscrewing the 
cap and insert. Always use genuine BISSELL 
formulas to maximize cleaning and for the 
safety of your machine. Fill formula up to the 
line and replace the cap and insert. Place 
formula tank into the slot in the back of the 
machine for a snug fit.
2b.  If using the BISSELL 3X Concentrated Fiber 
Cleansing Formula: Add 3 capfuls of 3X 
Concentrated Fiber Cleansing formula to the 
formula tank, and then fill with hot water to 
the line.
3.  Set Custom Clean Dial. Simply choose one 
of the 4 settings (heavy traffic, normal clean, 
light clean, or water rinse) and the ProHeat 
2X will adjust the right amount of cleaning 
solution to mix with the heated water to fit 
your cleaning need.
4.  Set ReadyTools Dial  to the floor cleaning setting.
5.  Plug into a proper outlet  and turn the power 
and heater switches to the  ON ( I )  position. Allow 
1 minute for the built-in heater to warm-up before 
cleaning. The ProHeat 2X will be fully warmed and 
will provide optimal performance after a minute of 
continuous heated cleaning.
6.  Cleaning Strokes. While pressing the trigger, 
make one slow forward wet pass and another 
one back. Let the built-in heater, formula, and 
DirtLifter PowerBrushes do the work for you. 
Caution: Do not overwet. Take care not to run 
over loose objects or edges of area rugs. Stalling 
brush may result in premature belt failure.  
Note: Your machine is equipped with a  
circuit breaker that will automatically shut 
off the brush if a large or loose object is 
caught in the brush roll. If that happens, be 
sure to unplug your machine, remove the 
foreign object, and then plug the machine 
back in to reset the circuit breaker. 
 
RINSEWATER
OR
WATER
FLOOR
CLEANING
 
WARNING:   To reduce the risk of fire and 
electric shock due to internal  
component damage, use only   
BISSELL cleaning fluids intended  
for use with the deep cleaner.
Power SwitchHeater SwitchPower SwitchPower Switch
1e.
2. 2a.
3.
4. 5.