Bissell 7920-j Manual

							Features / Operations
OxyPro™
USER’S GUIDE
7920 SERIES 220 - 240V
Safety Instructions3
Product View/Accessories4
Assembly5
6-17
Routine Maintenance18-20
Troubleshooting21
Warranty 24
Replacement Parts23
Consumer Services 22
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							  Thanks for buying a BISSELL OxyPro™
We’re glad you purchased a BISSELL OxyPro heated formula deep cleaner. 
Everything we know about floor care went into the design and construction 
of this complete, high-tech home cleaning system.
Your OxyPro is well made, and we back it with a limited two-year 
warranty. We also stand behind it with a knowledgeable, dedicated 
Consumer Services department, so, should you ever have a problem, you’ll 
receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL 
is a global leader in the design, manufacture, and service of high quality 
homecare products like your OxyPro.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
2
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							3
  IMPORTANT SAFETY INSTRUCTIONS
■   Remove plug from electrical outlet before 
cleaning or maintaining the appliance
■   Not intended for use by young children or 
infirm persons without supervision
■   Young children should be supervised to ensure 
that they do not play with the appliance
■   Do not pick up toxic material (chlorine bleach, 
ammonia, drain cleaner, petrol, etc.)
■   Do not modify the Earthed plug
■   Do not allow to be used as a toy
■   Do not use for any purpose other than 
described in this User’s Guide
■   Use only manufacturer’s recommended 
attachments
■   Use only cleaning products formulated by 
BISSELL for use in this appliance to prevent 
internal component damage
■   Keep openings free of dust, lint, hair, etc.
■   Keep appliance on a level surface
■   Turn off all controls before unplugging
■   Be extra careful when cleaning stairs
■   Pay close attention when working 
around children
SAVE THESE INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
 WARNING: This appliance must be earthed.
IMPORTANT FOR OPERATION ON 
A 220/240 VOLT A.C. 50/60 Hz POWER 
SUPPLY ONLY. 
If your appliance is fitted with a nonrewireable 
BS 1363 plug it must not be used unless a 13 
amp (ASTA approved to BS 1362) fuse is fitted 
in the carrier contained in the plug. Spares may 
be obtained from your BISSELL supplier. If for any 
reason the plug is cut off, it must be disposed 
of, as it is an electric shock hazard should it be 
inserted into a 13 amp socket.   When using an electrical appliance, basic 
precautions should be observed, including 
the following: 
READ ALL INSTRUCTIONS BEFORE 
USING YOUR UPRIGHT 
DEEP CLEANER. 
Always connect to a properly Earthed Outlet. 
Unplug from outlet when not in use and before 
conducting maintenance or troubleshooting. 
     WARNING: To reduce the risk of 
fire, electric shock, or injury:
■   Use indoors only
■   Do not immerse
■   Use only on surfaces moistened by 
cleaning process
■   Do not leave machine when it is plugged in
■   Do not service machine when it is plugged in
■  If the supply cord is damaged, it must be 
replaced by the manufacturer or its service 
agent in order to avoid a hazard
■   Do not use machine if it has been dropped, 
damaged, left outdoors or dropped into water
■   Do not expose to rain, store indoors 
■   Do not pull or carry by cord, use cord as a 
handle, close door on cord, pull cord around 
sharp corners or edges, run appliance over 
cord, or expose cord to heated surfaces
■   Do not carry the appliance while in use
■   Do not unplug by pulling on cord. Unplug by 
grasping plug not the cord
■   Do not handle plug or appliance with wet hands
■   Do not put any object into appliance openings, 
use with blocked opening, or restrict air flow
■   Do not expose hair, loose clothing, fingers or 
body parts to openings or moving parts
■   Do not pick up hot or burning objects
■   Do not pick up flammable or combustible 
materials (lighter fluid, petrol, kerosene, etc.) or 
use in the presence of explosive liquids or vapour
■   Do not use appliance in an enclosed space filled 
with vapours given off by oil base paint, paint 
thinner, some moth proofing substances, 
flammable dust, or other explosive or toxic vapours
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							4
SmartMix™ 
Bottle
DirtLifter
™
PowerBrush
Floor Nozzle Window SmartTemp
™ 
Ready Light
ReadyTools
™ 
Dial Lower Handle
Belt Access Door
Flow Indicator
(Filter Inside)SmartMix™
Switch
Flex Hose
Power Cord 
Quick Release
Tool Caddy
Tank-in-
Tank™
Power 
Switch
Trigger
Upper
Handle
4 Upholstery Tool Storage
Handle 
Release
Tough Stain 
Brush Storage
Hex 
Nuts
Belt
Storage
Crevice Tool
Storage
1.
2.
3.
4.
5.
* All items may not be included with your model. 
More tools are available. To order replacement parts 
or tools please refer to page 23.
Accessories
Keep plenty of genuine BISSELL Advanced 
Deep Cleaning Formulas on hand so you 
can clean and protect whenever it fits your 
schedule. Always use genuine BISSELL 
Advanced Deep Cleaning Formulas. Non-
BISSELL cleaning solutions may harm the 
machine and void the warranty.
Perfect Pass™ TurboBrush
™ 
Storage
Bare Floor Attachment
16 oz. BISSELL
Fiber Cleansing 
Formula
™ with 
Scotchgard™ 
Protector950 ml BISSELL
Hard Floor 
Solutions™TurboBrush™
Spraying Crevice Tool
PreTreat WandTough Stain Brush
BRUSH
SUCTION
4” Upholstery Tool
14 oz. BISSELL
OxyKIC
™ Carpet 
Spot & Stain 
Remover
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							 5
   How To Put It Together
   How To Use This Guide
This User’s Guide has been designed to help you get the utmost 
satisfaction from your BISSELL OxyPro. You’ll find assembly and 
operating instructions, safety precautions, as well as maintenance 
and troubleshooting instructions. Please read this Users Guide 
thoroughly before assembling your deep cleaner. 
Pay particular attention to the product diagram, assembly 
instructions, and part names. Locate and organize all parts before 
assembly. Familiarize yourself with the parts and where they go. 
Following this User’s Guide will greatly enhance your ability to get 
the most performance from your BISSELL OxyPro for many years.
Your OxyPro comes in 3, 
easy to assemble components. 
Upper Handle
Lower Handle
Tool Caddy
The only tool you will need to assemble your cleaner is a Phillips 
head        screwdriver.
Refer to Assembly Diagram on page 4
Slide Upper Handle firmly onto Lower Handle until 
screwholes are completely aligned.
Feed bundled Power Cord through Tool Caddy from Caddy’s 
flat side.
Align Upper Handle holes and Tool Caddy holes.
Place hex nut into back of Tool Caddy and hold in place. Insert 
bolt from front to back turning into the hex nut until snug. Do 
not over tighten. Repeat for the second bolt and hex nut.
Insert 2 screws into lower 2 holes. 
Turn until snug.
Snap tools into storage on the Tool Caddy as shown in 
figure 6.
Wrap Power Cord and Flex Hose as shown in figure 7.
Insert TurboBrush into storage on Upper Handle by tilting 
the top of the TurboBrush and snapping it into place.
OxyPro assembly is now complete.
 WARNING: Do not plug in your cleaner 
until you have completely 
assembled it per the 
following instructions 
and are familiar with all 
instructions and 
operating procedures.
1.
2.
3.
4.
5.
6.
7.
O
NOFF
ONOFF6
7
8.
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							ONOFF
 6
Special Features of your BISSELL OxyPro™
The OxyPro is a home cleaning system that automatically mixes hand 
hot tap water with BISSELL Advanced Deep Cleaning Formula and 
heats the solution as it is applied to the carpet. The combination of 
heated cleaning solution, powered brush and suction provide a safe 
and effective method of cleaning.
Temperature control automatically heats the cleaning solution 
as it is being applied to the carpet (*) to safely optimize 
cleaning effectiveness.
The Power Switch controls power to the machine and the 
SmartTemp feature.
*SmartTemp heats the cleaning solution for carpet 
and bare floor application only. It does not heat 
solution sprayed through the accessory tools.
The SmartTemp Ready Light indicates the heater is ON. It 
is found on the front of the handle where it is easy to see 
while you clean. Wait two minutes for the heater to warm 
up before beginning to clean.
SmartTemp increases the water temperature up to 25° and 
will not allow it to exceed 180°.
Provides custom control for each cleaning job.
Lift the SmartMix Bottle up and out of the 
machine base.
Turn the SmartMix Bottle over so that the Valve Cap is 
in an upward position. Unscrew the Valve Cap and fill the 
SmartMix Bottle to the mark with BISSELL Advanced Deep 
Cleaning Formula.
Replace the Valve Cap, turning until snug.
SmartTemp™
1.
2.
3.
Power Switch
ONOFF
SmartMix 
Bottle SmartTemp Ready Light
The BISSELL SmartClean™ System
SmartMix™ 
1.
2.
3.
Valve Cap
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							 7
SmartMix Continued
Replace SmartMix Bottle. 
Note: If SmartMix Bottle leaks, check for 
proper positioning of o-ring and straw.
Choose the SmartMix setting that fits the cleaning job.
Water Rinse- use for gentle cleaning or for the 
final rinse after cleaning. 
Normal- automatically provides the best mix of 
water and concentrate for most cleaning jobs.
High Traffic- automatically mixes the right amount 
of water and cleaning solution to dissolve tough 
grime and heavy soil. Note: Residual cleaning 
materials left in carpet from other products may 
cause excessive foaming when picked up. If foam is 
overflowing Tank, move SmartMix Dial to “Water 
Rinse” position until the condition stops.
Note: Both the SmartMix Bottle and the clean 
water Tank must have liquid in them in 
order for the machine to spray. If one is 
empty, the machine will temporarily lose 
its prime and will not spray cleaning 
solution or water. 
Important: If you are using the WATER RINSE 
setting, fill the SmartMix Bottle with 
water also!
The powered brush roll at the Floor Nozzle is designed to 
enhance cleaning performance. The bristle pattern lifts out 
the deep down dirt while gently grooming carpet fibres. The 
floating suspension self-adjusts to all carpet heights. When 
the machine handle is in the fully upright position, Carpet 
Saver
™ automatically raises the brush off the carpet and 
protects your carpet if you leave the Power Switch ON.
4.
5.
O-ring
Position
Tip:
Deep cleaning 
stairs and high 
traffic areas on a 
regular basis can 
prolong carpet 
life.
DirtLifter™ PowerBrush
 WARNING: To reduce the risk of 
fire, use only BISSELL 
Advanced Deep Cleaning 
Formula for full size 
machines in your OxyPro. 
Use of cleaning formulas 
that contain lemon or 
pine oil may damage this 
appliance and void the 
warranty. Chemical spot 
cleaners or solvent based 
soil removers should not 
be used. These products 
may react with the plastic 
materials used in your 
OxyPro, causing cracking 
or pitting.
SmartMix 
Dial
HIGH 
TRAFFIC
WATER RINSENORMAL 
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							 8
Tank-in-Tank 
Our Tank-in-Tank system is designed with a Bladder inside for 
clean water. As you clean, the Bladder will empty. Dirty water 
collects in the tank outside the Bladder.
Step on Handle Release to lay the machine handle 
down out of the way.
Lift the Tank-in-Tank handle. The handle locks the 
lid in place.
Carry it like a bucket to fill at the sink.
Note: Both the SmartMix Bottle and the clean water 
Tank must have liquid in them in order for the 
machine to spray. If one is empty, the machine will 
temporarily lose its prime and will not spray 
cleaning solution or water. 
Set the Tank down and rotate the handle forward to 
unlatch the lid. Lift off and set the lid aside.
Find the mouth of the Bladder and fill to the bottom of 
the neck with clean hand hot tap water. Do not boil or 
microwave water as it can destroy the Bladder.
Note: Fill the Bladder with clean hand hot tap 
water only.
Replace the Tank Lid matching the lid and tank edges. 
Handle must be in the forward position to re-install.
Rotate the handle to the carrying position to re-latch 
the lid.
Replace Tank in machine base, seating firmly in place.
Rotate handle back down to the latched position.
Note: Both the SmartMix Bottle and the clean 
water Tank must have liquid in them in 
order for the machine to spray. If one is 
empty, the machine will temporarily lose 
its prime and will not spray cleaning 
solution or water. 
Important: If you are using the WATER RINSE 
setting, fill the SmartMix Bottle with 
water also!
Remove the Tank-in-Tank – follow steps 1 and 2 above.
Carry the Tank-in-Tank, like a bucket, to the sink where 
you will dispose of the dirty water.
2.
3.
4.
5.
6.
7.
8.
9.
Lift and Carry
Fill Bladder only with 
clean hand hot tap waterRotate Handle to 
unlatch
When It’s Time to Empty Tank-in-Tank
1.
2.
Latched
3
4
5
9
1.
1
Handle Release
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							Remove Tank Lid by rotating handle forward to unlatch 
lid and lifting lid off Tank.
Pour out dirty water.
After each use, remove and rinse the Lint Screen located 
on the tank lid.
A. Remove Tank Assembly from unit.
B. Remove Tank Lid.
C.  Remove any debris caught in Lint Screen. 
D.  Re-insert Lint Screen on Tank Lid. The screen will  
click into place
E. Replace Tank Lid.
F.  Re-insert Tank Assembly into unit.
Refill with clean hand hot tap water, following steps 5 
through 9 on page 8, and refill the SmartMix Bottle with 
BISSELL Advanced Deep Cleaning Formula as necessary.
When the cleaning job is complete, rinse out the 
Tank-in-Tank by rinsing clean water between the Bladder 
and Tank. 
Return Tank-in-Tank to the machine, following steps 6 
through 9 on page 8.
Refer to the Maintenance section on pages 18-20 for 
the final cleanup.
The Flow Indicator is located on the machine base. It spins when the 
trigger is pressed to indicate that the machine is applying cleaning 
solution to the floor. It will stop spinning to indicate that the SmartMix 
Bottle or Bladder needs to be refilled, or when the trigger is released. 
Note: Flow Indicator does not spin when set to 
Tools/PreTreat setting.
This provides above floor cleaning with the flip of a switch. 
Just choose the cleaning tool, attach to the Flex Hose and 
OxyPro is ready to clean upholstery, stairs and more.*
*Set the ReadyTools Dial to Floor Cleaning when 
cleaning carpets or bare floors or set it to Tools/ 
PreTreat when using the Flex Hose attachments 
or for pre-treating floors. 
SmartTemp heats the cleaning solution for carpet 
and bare floor application only. It does not heat 
solution sprayed through the accessory tools.
 9
When It’s Time to Empty Tank-in-Tank Continued
3.
4.
5.
6.
7.
8.
9.
3
5D
Rotate Handle to 
unlatch
Tip:
Thorough 
vacuuming 
before deep 
cleaning will 
prevent early 
clogging of 
Lint Screen.
Tip:
A special red 
float device 
in the Tank will 
cause the cleaner 
to stop removing 
solution from the 
carpet and the 
motor sound will 
rise in pitch to 
let you know the 
dirty water tank 
is full.
Fill bladder only 
with clean hand 
hot tap water
The Flow Indicator
ReadyTools Dial
TOOLS
PRETREAT FLOOR
CLEANING
Flow Indicator
ReadyTools Dial
5CLint Screen
Pour out 
dirty water4
63
Latched
8
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							10
Plan activities to give carpet time to dry.
Remove easily moved furniture from the room (chairs, 
lamps, coffee tables, etc).
Vacuum thoroughly to pick up loose debris and pet hair 
before using the OxyPro.
Plan your cleaning route to leave an exit path. It is best 
to begin cleaning in the corner farthest from your exit.
Set up the machine following instructions in 
the Features section on pages 6-9.
Use only BISSELL Advanced Deep Cleaning Formula in the 
SmartMix Bottle when cleaning carpets, stairs or upholstery. 
Use clean water in the SmartMix Bottle for gentle cleaning 
or rinsing.
Choose the SmartMix setting to match the 
cleaning job.
Set the ReadyTools switch to either Tools/PreTreat or 
Floor Cleaning.
PreTreating is recommended to improve cleaning 
effectiveness for heavily soiled carpet, high traffic 
areas such as hallways and stairs.
Set the SmartMix Dial to High Traffic.
Set ReadyTools Dial to PreTreat.
Plug into a proper outlet and turn the Power Switch ON.
While pressing the trigger, slowly make several passes 
over the area to be cleaned. 
Caution: Do not overwet.
Turn the machine Power Switch OFF and let BISSELL 
Advanced Deep Cleaning Formula dissolve the tough soil 
for 1-2 minutes before continuing.
1.
2.
Operations
3.
4.
1.
2.
3.
4.
1.
Machine Preparation
PreTreating (Optional) 
2
4’1
3
3’
4
567
9101112EXIT
START 
HERE
2.
3.
4.
5.
Before You Clean Carpets
 WARNING: To reduce the risk of 
injury, be extra careful 
when cleaning stairs. 
Make sure machine is 
secure and level.
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