Bissell 25a3c Manual

							11www.bissell.com 800.237.7691
Operation
Carpet cleaning
1. Plug the deep cleaner into a proper outlet.  
Set ReadyTools dial to the Floor Cleaning   
setting. Turn the power on by pressing the 
red power switch on the back of the unit 
with your foot. Turn heater switch (located 
on side of unit) to the on  position. Allow one 
minute for the built-in heater to warm up 
before cleaning. 
NOTE: The ProHeat will be fully warmed 
and will provide optimal performance after 
a minute of continuous heated cleaning.
2.  With your foot, press the gray handle release 
lever located on the back of unit below   
water tank to detent handle.
3.  While pressing the spray trigger, make one 
slow forward wet pass and another back. 
Let the built-in heater, BISSELL advanced 
deep cleaning formula, and DirtLifter 
PowerBrush do the work for you.   
Caution: Do not overwet.
4.  Release the spray trigger and make one 
slow forward and backward pass over the 
same area to remove any residual dirty 
water and aid in drying.
5.  Repeat cleaning passes until solution   
being suctioned up appears clean. Continue 
passes without pressing the trigger until   
you can’t see any more water being   
suctioned up.
Tip: Thorough vacuuming 
before deep cleaning will prevent 
early clogging of the lint trap.
WARNING:   To reduce the risk of fire 
and electric shock due to 
internal component   
damage, use only BISSELL 
cleaning fluids intended for 
use with the deep cleaner. 
Non-BISSELL cleaning   
solutions may harm the 
machine and void   
the warranty.
Power Switch
Heater 
Switch
Handle Release
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Operation
 
1. Turn power switch off.  Remove the 2-in-1 water 
tank from the base using the tank carry handle. 
Carry the tank like a bucket to a utility sink or   
outside where you will dispose of the collection 
water. Remove the top of the tank by rotating the 
handle forward to unlatch lid and lifting lid off tank.
2.  Empty collection water from bottom of tank.
3.  After each use, remove and rinse the lint 
screen located on the tank lid. 
4.  If nozzle needs to be cleaned: remove by grasping  
handle at the top and pulling forward. Clean   
removable nozzle by rinsing under running water.  
5.  When finished, replace nozzle by slightly   
raising front of machine to line up slots on the 
base with the hooks on nozzle. Attach at base 
first and then click nozzle into place. 
NOTE: If nozzle is not attached properly loss 
of suction will occur.
6.  To continue carpet cleaning, refer back to 
pages 10 through 11, beginning with “Fill 
the 2-in-1 water tank” on page 10.
If cleaning is complete, refer to the “Maintenance 
and care” section on page 15.
Ready Tools™
Your ProHeat deep cleaner comes equipped with 
a hose and at least one attachment for cleaning 
stairs, upholstery, and more.
Important! If using the machine to clean 
upholstery, check upholstery tags.
1.  Check manufacturer’s tag before cleaning. “W” 
or “WS” on the tag means you can use your 
PROHeat. If the tag is coded with “X” or “S” 
(with a diagonal strike through), or says “Dry 
Clean Only,” do not proceed. Do not use on vel-
vet or silk. If manufacturer’s tag is missing or not 
coded, check with your furniture dealer. 
2.  Check for colorfastness in an inconspicuous place.
3.  If possible, check upholstery stuffing. Colored 
stuffing may bleed through fabric when wet.
4.  Plan activities to give upholstery time to dry. 
2.
3.1.
5.
Lint Screen
Empty the 2-in-1 water tank/ clean removable nozzle
4.
Manufacturer’s tag
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							13www.bissell.com 800.237.7691
Ready Tools™ (continued)
5. Vacuum thoroughly to pick up loose debris and 
pet hair. Use a vacuum with a brush attachment 
and a crevice tool to clean in fabric folds and tufts.
6.  To begin cleaning with attachments, follow 
the instructions on pages 10-11 for filling 
the 2-in-1 water tank and the formula tank.
7.  Set the ReadyTools dial to the TOOLS setting. 
This will allow spray and suction from the hose. 
8.  Attach the cleaning tool of your choice to the 
end of the hose.
9.  Clean by pressing the trigger to spray solution 
onto the area to be cleaned. Slowly move the tool 
back and forth over the soiled surface. Release 
the trigger to suction dirty water. Continue to clean 
in the area, working in small sections, until dirt is 
removed.  Caution: Do Not Overwet.
10.  When finished cleaning, remove and rinse 
tool(s) in clean, running water.  
11.  It is recommended that you suction clean 
water from the tap to rinse out the hose. 
12.  Before wrapping hose onto tool rack, lift 
end of hose and stretch out to ensure all 
water is cleared from hose.
13.  Wrap flex hose around tool rack.
14.  Empty 2-in-1 water tank and rinse out,   
following instructions on page 12.
15.  If the ReadyTools dial becomes difficult to 
turn, the diverter assembly that holds the 
dial may need to be cleaned. To clean, first 
remove nozzle and locate screw that holds 
the diverter assembly in place. With a Phillips 
screwdriver, remove the screw and set aside.
16.  Remove diverter assembly; hold under   
running water making sure water flows 
through and around the dial. Turn the dial about 
10 times clockwise and 10 more times counter   
clockwise. This should free up any debris.
17.  Wipe diverter assembly with a soft cloth and 
replace back on machine. Replace nozzle.
18.  Return ReadyTools dial to FLOOR CLEANING 
setting.
Operation
7.
11.
15. 12.
16.
Screw Run water through here
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							14www.bissell.com 800.237.7691
Hard Floor Cleaning
Your deep cleaner may have included a hard 
floor tool and Hard Floor Solutions Formula.  The 
hard floor tool provides effective cleaning for 
linoleum, vinyl, and tile floors.   
Caution: Do not use on unsealed hardwood floors.
1.  Thoroughly vacuum or sweep floor to pick 
up any debris.
NOTE:  Prior to filling with formula and 
water be sure all carpet cleaning formula is 
thoroughly rinsed from tank.
2. Fill BISSELL Hard Floor Solutions Formula to 
the indicated fill line in the built in measuring 
cup and pour into mouth of bladder.
3.  Fill the bladder with clean hot tap water and 
set aside.
4.   Attach the hard floor tool to the bottom of 
the machine by hooking it into the nozzle 
and swinging it down until it clicks into 
place. 
5.  Be sure the ReadyTools dial is set to   
FLOOR CLEANING.
6.  Plug into an outlet and turn the power on.
7.  Plan your cleaning route to leave an exit 
path. Be sure to allow adequate time for 
floors to dry. 
8.  While pressing the spray trigger, make one 
slow forward wet pass and another back.
Caution:  Do Not Overwet.
9.  Repeat the motion without pressing the   
trigger using the hard floor tool to squeegee 
and suction up the dirty water. 
10.  When finished, remove hard floor tool, 
rinse and let dry before storing. Refer to 
the Maintenance section on page 15 for 
machine clean up and storage instructions.
Operation
4.
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							15www.bissell.com 800.237.7691
Machine care
For best results, a few simple steps can assure 
your machine is well maintained after cleaning 
is complete.
1. Turn power switch off. Unplug the machine 
and wrap the power cord. 
2.  After emptying the 2-in-1 water tank, rinse it 
with running hot tap water, taking care to clean 
underneath and around the heavy duty bladder. 
Clean out red lint screen. Removable nozzle may 
be rinsed if necessary.
3.  Replace the 2-in-1 water tank on the machine.
4.  Any loose hair or debris can be pulled from 
the brush roll and thrown away.  
5.  To clean attachments, remove from hose and 
rinse in clean, running water. Dry before storing. 
Clean the hose by suctioning clean water from 
the tap. Before wrapping back on machine, lift 
end of hose and stretch out to ensure all water 
is cleared from hose. Refer to page 13,   
illustrations 11 and 12.  
6.  Wipe the machine’s exterior with a soft cloth.
7.  After carpet is dry, vacuum again to remove   
hair and fuzz.
Machine storage
Put the unit away in a closet or basement for 
the next use. Store cleaner in a protected, dry 
area. Since this product uses water, it must not 
be stored where there is a danger of freezing. 
Freezing will damage internal components and 
void the warranty.
Maintenance and care
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WARNING:  To reduce the risk of fire, electric 
shock or injury, unplug from the 
outlet before servicing.
Troubleshooting
Heat indicator light does not illuminate
Possible Causes  Remedies
1. The heater switch is not turned on.  1. Turn on the heater switch located on   
     side of unit.
2.  The machine power switch is not   2. Both switches must be on   
  turned on.     to activate the heat indicator light.
Reduced spray OR no spray
Possible cause  Remedies
1. Bladder may be empty.   1. Turn power switch off; Refill bladder   
   with clean hot tap water and formula.
2.  2-in-1 tank may not be seated properly.  2. Turn power switch off; remove tank   
   and reseat tanks. 
3.    Pump may have lost prime.   3. Turn power switch off; after 1 minute   
   turn on and depress spray release trigger.
4.  The pump belt may be broken.  4. Turn power switch off and unplug   
   from the outlet. To check if a pump belt has   
   broken, you will need a flat head   
   screwdriver.   
   A. Insert the blade end into the slot of the   
   belt access door to release. Examine the  
     belt for breakage. You should be able to see   
   the pump belt looped around the motor shaft.   
   If it is broken or missing, please refer to   
   Replacement Parts on page 18.    
   A replacement belt may be ordered at   
   www.bissell.com or by calling BISSELL   
   Consumer Services at 800-237-7691.   
   Complete installation instructions  
   will accompany the replacement belt.   
   B. When replacing belt access door be sure to   
   line up slots of belt access door with slots in   
   machine, slide door into place and snap shut.
Slots
A.
B.
Pump Belt
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Troubleshooting
DirtLifter PowerBrush does not turn
Possible cause Remedies1. The brush belt or pump belt is off or broken.  1. Refer to Remedy 4 on page 16 to check if   
    brush belt or pump belt is broken.
Cleaner not picking up solution
Possible cause  Remedies1. ReadyTools dial may be on the  1. Set ReadyTools dial to either floor  
  wrong setting for the cleaning job.    cleaning or tools.
2.  Poor tool position.    2. Adjust angle; apply more   
  (Hand held attachments only).    downward pressure.
3.  Removable nozzle may not be properly attached.  3. Make sure nozzle is on correctly by   
   slightly raising front of machine to line up   
   slots on the base of the machine with the   
   hooks on nozzle. Attach at base first and   
   then click nozzle into place. Refer to   
   image 5 on page 12.
4.  2-in-1 tank lid is not properly installed.  4. Re-install lid; refer to the images on page 10. 
5.  2-in-1 tank is not properly seated.  5. 2-in-1 tank must be firmly seated to function;  
   remove and reseat 2-in-1 tank. 
6.  2-in-1 tank has picked up maximum dirty water.  6. Empty 2-in-1 tank and refill, refer to the   
   Operation section.
7.  The lint screen may be clogged.  7. Clean out lint screen. Refer to page 12.
Other maintenance or service not included in the manual should be performed by an   
authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store             
For any questions or concerns, BISSELL is happy to be of service.   
Contact us directly at 1-800-237-7691.
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							18www.bissell.com 800.237.7691
for information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services 
1-800-237-7691
 
monday -  friday    8 a.m. — 10 p.m. EST
Saturday    9 a.m. — 8 p.m. EST
or write:
BISSELL HOMECARE, INC
PO Box 3606
Grand Rapids  MI 49501
ATTN: Consumer Services
 
Or visit the BISSELL website -  www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your model number: ___________________
Please record your Purchase Date:  ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event 
of a warranty claim. See Warranty on page 20 for details.  
BISSELL Consumer Services
Item  Part No.  Part Name
 1  203-0104  Tank Assembly Complete
 2  203-0102  Tank Base
 3  203-0124  Removable nozzle
 4  215-0628  Replacement Pump Belt (with instructions)
 5  015-0621  Replacement Brush Belt (with instructions)
 6  203-0105  Lint Screen
Replacement parts
1
5 2
63
4
Please register your new BISSELL product at   
www.bissell.com/productregistration 
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							19www.bissell.com 800.237.7691
For a complete list of replacement parts, cleaning formulas, 
and accessories available for your BISSELL deep cleaner please 
visit www.bissell.com or contact BISSELL Consumer Services at 
800.237.7691.
These items are available for purchase as accessories for your BISSELL ProHeat:  
To purchase call 1-800-237-7691 or visit www.bissell.com. 
Item  Part No.  Part Name
 1 203-0149  Hard floor Tool
 2  203-6651  3" Tough Stain Tool
 3  203-6653  4" Upholstery Tool
 4  203-6654  6" Stair Tool
 5  203-6652  Powered TurboBrush Hand Tool
 6  203-0116  Spraying, 2-in-1 Crevice tool w/ Brush
 7  203-6655  Spraying Crevice Tool
 8  210-3040  mesh Tool Storage Bag
Additional accessories
1
5 2
63
74
8
Cleaning Formula: Refer to bottom of page 5 of this guide for a full selection 
of cleaning formula available for purchase.
Earn Rewards Points!  
To qualify you for discounts, rebates, and other BISSELL perks.    
Visit www.bissell.com/rewards to learn more. 
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							20www.bissell.com 800.237.7691
Warranty - BISSELL ProHeat
©2008 BISSELL Homecare, Inc
Grand Rapids, michigan
All rights reserved. Printed in China
Part  number 120-4078 
Rev 9/08
Visit our website at: www.bissell.com
Scotchgard is a trademark of 3m
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to  state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, 
please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the  *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL 
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s option, 
free of charge from the date of purchase by the original purchaser, for one year any defective or   
malfunctioning part.
 See information below on "If your BISSELL product should require service".
 This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply 
to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negli-
gence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.
 
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area. 
If you need information about repairs or replacement parts, or if you have questions about your warranty, 
contact BISSELL Consumer Services.
Website or E-mail:  
www.bissell.com  
Use the “Customer Services” tab.
Or Call:  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 a.m. - 10 p.m. ET  
Saturday 9 a.m. - 8 p.m. ET 
Or write:  
BISSELL Homecare Inc.  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services
BISSELL HomECARE, InC. IS  noT LIABLE foR InCIDEnTAL  oR ConSEQUEnTIAL DAmAGES  of Any nATURE 
ASSoCIATED WITH THE USE  of THIS PRoDUCT. BISSELL’S LIABILITy WILL  noT EXCEED THE PURCHASE PRICE of THE 
PRoDUCT.
 
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above 
limitation or exclusion may not apply to you. 
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRAnTy
THIS WARRAnTy IS EXCLUSIVE AnD In LIEU  of Any oTHER WARRAnTIES EITHER   
oRAL  oR WRITTEn. Any ImPLIED WARRAnTIES WHICH  mAy ARISE By  oPERATIon   
of LAW, InCLUDInG THE ImPLIED WARRAnTIES  of mERCHAnTABILITy AnD   
fITnESS  foR A PARTICULAR PURPoSE, ARE LImITED To THE  onE yEAR DURATIon   
fRom THE DATE  of PURCHASE AS DESCRIBED ABoVE.
Some states do not allow limitations on how long an implied warranty lasts, so the   
above limitation may not apply to you.
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