Bissell 1699 N Manual

							21
Troubleshooting 
SmartTemp Ready Light does not illuminate.
Possible Causes Remedies
The SmartTemp switch is not Turn on the SmartTemp switch.
turned ON.
The machine Power Switch is not  Both switches must be ON to
turned ON. activate the SmartTemp Ready Light.
Reduced spray or no spray
Possible Causes Remedies
Bladder may be empty. Refill tank with hot tap water.
SmartMix bottle may be empty. Fill with BISSELL Deep Cleaning 
Formula for cleaning or water if rinsing.
The filter may be clogged. Clean out Flow Indicator Filter, page 18.
Tanks may not be seated properly. Turn power OFF; remove & reseat tanks.
Pump may have lost prime. Turn power OFF; after 1 minute turn ON 
and depress trigger.
The Pump Belt may be broken. Turn the machine OFF and unplug from
the outlet. To check if a Pump Belt has
broken, you will need a flat head 
screwdriver. Insert the blade end into 
the lower slot of the Belt Access door 
to release the lower snap. If necessary,
insert the blade end into the upper slot
to release the upper snap. Examine the
belt for breakage. You should be able 
to see the Pump Belt looped around 
the motor shaft. If it is broken or 
missing, please refer to Replacement
Partson page 23 before calling 
Consumer Services. Complete 
installation instructions will 
accompany the replacement belt.
DirtLifter PowerBrush does not turn.
Possible Causes Remedies
The Brush Belt or Pump Belt Turn the machine OFF and unplug from
may be broken. the outlet. To check if a Pump Belt has
broken, you will need a flat head 
screwdriver. Insert the blade end into 
the lower slot of the Belt Access door 
to release the lower snap. If necessary,
insert the blade end into the upper slot
to release the upper snap. Examine the
belt for breakage. If broken refer to 
pages 19-20.
WARNING: To reduce the risk of
fire, electric shock or
injury unplug from outlet
before servicing.
Lift Here
Insert
Screwdriver
Blade Here 
						

							22
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about
your warranty, call:
BISSELL Consumer Services
1-800-237-7691 
Monday - Friday 8 a.m. — 9 p.m. EST
Saturday 9 a.m. — 5 p.m. EST
Or write:
BISSELL HOMECARE, INC
PO Box 3606
Grand Rapids  MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim. See About Your Warranty
on page 24 for details.
Please do not return this product to the store.
Troubleshooting Continued
Cleaner not picking up solution.
Possible Causes Remedies
Ready Tools dial may be at the Set ReadyTools dial to either Tools or
wrong setting for the cleaning job. PreTreat or Floor Cleaning.
Nozzle Window may not be  Press down firmly on the black oval 
properly attached. gasket at the top window to make sure
the two tabs on the back of the Nozzle 
Window are snapped into the mating 
slots in the main housing.
Tank-in-Tank lid is not Re-install lid; refer to theFeatures
properly installed.section.
Tank-in-Tank is not properly seated. Tank-In-Tank must be firmly seated to
function; remove and reseat Tank-in-Tank.
Poor tool position. Adjust angle; apply more downward 
(Hand held attachments only). pressure.
Tank-in-Tank has picked up  Empty Tank-in-Tank, refer to 
maximum dirty water. theFeaturessection. 
						

							23
Replacement parts - BISSELL ProHeat ClearView
Item Part No. Part Name
1* 210-9201 4”Small Area Tool
2* 603-0910 6”Stair Tool
3* 210-9148Spraying Crevice Tool
4* 210-1197 TurboBrush
®
5* 214-9131Bare Floor Tool
6* 014-9142PreTreat Wand
7* 215-9155 Tough Stain Brush
8 015-9043 Tank Assembly Complete
9 015-4439 Tank Lid Assembly 
10 015-9041 Tank Bottom
11 210-1785 SmartMix
® Bottle (Includes Cap)
12 210-1795 SmartMix®Cap Assembly
13 210-1651 Flow Indicator Cap
14 010-6214 Flow Indicator O-Ring
15 210-7635 Flow Indicator Rotor
16 210-3510 Flow Indicator Filter
17 014-9865 Floor Nozzle Window and Gasket
18 210-4052 Window Gasket
19 015-0628 Replacement Pump Belt 
(With Instructions)
20 015-0621 Replacement Belt 
(With Instructions)
21 015-3500 Lint Screen
*Not all parts are included with every model.
©2002 BISSELL HOMECARE, Inc.
Grand Rapids, Michigan
All rights reserved. Printed in USA.
Part Number 010-5837
Rev 01/02
Visit our website at:
www.bissell.com
Scotchgard is a trademark of 3M
1*2*
3*
6*
or
BRUSH
SUCTION4*
5*
97*
810
11
12
13
14
15
16
1920
21
1718 
						

							24
This warranty gives you specific legal rights, and you may also have other rights which may vary
from state to state. If you need additional instruction regarding this warranty or have questions
regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or
regular mail as described below.
Limited OneYear Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONSidentified below, upon receipt of the product BISSELL
Homecare Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s
option, free of charge from the date of purchase by the original 
purchaser, for one year any defective or malfunctioning part.
See information below on If your BISSELL product should require service.
This warranty applies to product used for personal, and not commercial or rental service. This warranty
does not apply to routine maintenance components such as filters, belts, or brushes. Damage or 
malfunction caused by negligence, abuse, neglect, unauthorized repair,or any other use not in accordance
with the Users Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your 
warranty, contact 
BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Use the “Customer Services” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 9 p.m. EST
Saturday 9 a.m. - 5 p.m. EST 
Or write:
BISSELL Homecare Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services 
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED
WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not
apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITEDWARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN.
ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED 
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO 
THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
About Your Warranty