Bisell PowerGroom Rewind Family 6355E User Manual

							www.bissell.com 11
Maintenance and care
clearing a clog
low suction or poor pickup may be 
due to a clog in the vacuum. if you 
notice a change in the sound of the 
vacuum motor, check for clogs.
1. Turn power OFF. Unplug vacuum cord 
from electrical outlet.
2.  Empty dirt container.
3.  Check upper tank and suction inlet for clogs.
4.  Grasp Hose Wand and remove hose 
wand from base to check for clogs in 
the base, the wand, and the hose. 
5.  Remove the screw attaching the hose 
wand base to the vacuum. Straighten 
the hose wand base and unclog  
with long, narrow object such as  
broom stick.
6.  If the clog persists, follow steps for 
checking rotating floor brush on page 
10 and inspect the air passageway  
for obstructions.  
turbobrush t ool maintenance 
1. Turn power OFF. Unplug vacuum  
cord from electrical outlet.
2.  Remove tool from hose or from clip  
on vacuum handle.
3.  Twist collar so opening is at the top  
and lift clear cover to remove.
4.  Remove brush from belt and  
clean debris.
5.  Replace brush inside belt and place 
ends into slots on the sides.
6.  Reposition top cover making sure to l 
ine up inside tab at the front with the 
opening on the cover. Twist collar  
until opening is at the bottom to lock 
into place.
3.
5.
Remove 
Screw
3.
5. Suction 
inlet  
						

							Troubleshooting
www.bissell.com 12Vacuum cleaner won't turn on
possible causes 
Remedies
1. Power cord not plugged in  1. Check electrical plug
2.  Blown fuse/tripped breaker  2. Check/replace fuse or reset breaker
3.  Damaged cord  3. Refer to a BISSELL authorized service center for repair or   
    replacement
Vacuum cleaner won't pick up
possible causes  Remedies
1. Incorrect height adjustment  1. Adjust powerfoot to correct height setting
2.  Hose not attached to suction opening   2. Grasp quick reach handle and firmly push hose wand onto   
     the suction opening
3.  Crack or hole in hose  3. Check hose and replace if needed
4.  Broken or worn drive belt  4. Replace drive belt, see page 10
5.  Rotating floor brush bristles worn  5. Replace brush
6.   Rotating floor brush jammed   6.  Remove brush and clean debris from brush ends
7.   Clog in vacuum   7.  Follow instructions on page 11 for clearing clogs
8.  Dirt container full  8. Empty dirt container
9.  Dirt container or upper tank not installed properly  9. Position correctly and lock in place
10.  Filters are dirty  10. Check and clean pre-motor and post-motor   
     filters, see pages 8 & 9
tools won't pick up
possible causes  Remedies
1. Crack or hole in hose  1. Check hose and replace if needed
2.   Clog in vacuum   2.  Follow instructions on page 11 for clearing clogs
3.  Dirt container full  3. Empty dirt container
4.  Dirt container or upper tank not installed properly  4. Position correctly and lock in place
5.  Filters are dirty  5. Check and clean pre-motor and   
      post-motor  filters
Visible dirt escaping from cleaner
possible causes  Remedies
1. Dirt container full  1. Empty dirt container
2.   Filters missing or installed incorrectly  2.  Check pre-motor and post-motor filters for correct installation
cord will not retract
possible causes  Remedies
1. Knotted or twisted  1. Follow instructions on page 6
other maintenance or service not included in the manual should be   
performed by an authorized service representative.
thank you for selecting a bissell product.
please  do  not  return  this  product  to  the  store.               
						

							www.bissell.com 13
Replacement parts 
1
52
7
3
4
Item 
Part No.  Part Name
 1 32074  Style 9, 10, 12, 14 Drive Belt
 2  203-8049  Hose Assembly
 3  203-1283  Brush Dowel
 4  203-7913   Inner Circular Pre-Motor Pleated Filter
 5  203-8161  Outer Circular Pre-Motor Filter
 6   203-8037 Style 12 HEPA Media Filter*  
 7  203-1215  Pre-Motor Filter
*  The filter media, not the vacuum as a whole, complies with IEST-RP-CC001.5   
HEPA standard.
6 
Appearance  may vary  
						

							www.bissell.com 
Accessories
14Item 
Part No.  Part Name
 1A 203-1429  TurboBrush Tool
 1B  203-7936  Pet TurboBrush Tool (select models)
 2  203-1056  Crevice Tool
 3  203-1059  Combination Dusting/Upholstery Brush
 4   203-1068  Extension Wand 
*Not all parts are included with every model
31a/1b2
Colors   
may vary
4  
						

							www.bissell.com 15
Warranty 
 This warranty gives you specific legal rights, and you may also have oth\
er rights which may 
vary from country to country. If you need additional instruction regarding this warranty or  
have questions regarding what it may cover, please contact BISSELL Consumer Care by  
telephone, or regular post as described below, or contact your local in country distributor.
limited one y ear Warranty
 Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL will replace   
(with new or remanufactured components), at BISSELL’s option, free of charge from the   
date of purchase by the original purchaser, for one year any defective or malfunctioning   
part do to manufacturers defect. 
  This warranty applies to product used for personal, and not commercial o\
r rental service.   
This warranty does not apply to fans or routine maintenance components s\
uch as filters, belts, 
or brushes. Damage or malfunction caused by negligence, abuse, neglect, \
unauthorized 
repair, or any other use not in accordance with the user's guide is not covere\
d. 
BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE 
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE 
PURCHASE PRICE OF THE PRODUCT. 
*eXceptions and eXclusions fRoM the teRMs of the liMited W aRRanty
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR 
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING 
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE 
LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
for uK inquiries:
Monday - Thursday  9 am — 5 pm  
  Friday 9 am — 4 pm 
bissell homecare (overseas) inc.
Ground Floor 
226 Berwick Avenue  
Slough   
Berkshire, SL1 4QT 
United Kingdom  
Telephone: 0844-888-6644  for spare parts and accessories:
Monday - Friday 9am -5:30 pm 
exserve, ltd.
550, Peterborough
Cambridge, PE2 6WH
Telephone:  01733-362415  
						

							www.bissell.com 16
©2012 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in Korea
Part Number 110-4616
Rev 7/12
Visit our website at:
www.bissell.com
if your bissell product should require service:Call BISSELL Consumer Care at the numbers below and we will give you the\
 location of a BISSELL 
Authorized Service Center in your area. If you have questions about your warranty or n\
eed 
replacement parts please contact the numbers below. 
Or visit the BISSELL website - www.bissell.com  
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date:  ___________________
note: please keep your original sales receipt. it  
provides proof of purchase date in the event of a  
warranty claim. see Warranty on page 15 for details.  
for uK inquiries:
Monday - Thursday 
9 am — 5 pm  
  Friday 9 am — 4 pm 
bissell homecare (overseas) inc.
Ground Floor 
226 Berwick Avenue  
Slough   
Berkshire, SL1 4QT 
United Kingdom  
Telephone: 0844-888-6644  for spare parts and accessories:
Monday - Friday 9am -5:30 pm 
exserve, ltd.
550, Peterborough
Cambridge, PE2 6WH
Telephone:  01733-362415
BISSELL consumer care