Bisell Pet Hair Eraser Compact 12R8E User Manual

							
USER’S GUIDE
12R8 SERIES 220-240V
3Safety Instructions
Product View
Assembly
Operations
Maintenance and Care
Troubleshooting
Consumer ServicesReplacement Parts
4
5
6-9
10-12
13
14
15
Warranty16
Pet Hair Eraser™
Compact 
						

							
2
Thanks for buying a BISSELL Pet Hair Eraser Compact™ Canister Vacuum 
 2www.bissell.com
We’re glad you purchased a BISSELL Pet Hair Eraser Compact canister  
vacuum. Everything we know about floor care went into the design and 
construction of this complete, high-tech home cleaning system.
Your BISSELL canister vacuum is well made, and we back it with a limited \
one year warranty. We also stand behind it with a knowledgeable,  
dedicated Consumer Services department, so, should you ever have a 
problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is  
a global leader in the design, manufacture, and service of high quality \
homecare products like your BISSELL canister vacuum .
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer 
						

							
 3www.bissell.com
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, 
basic precautions should be observed,  
including the following:
READ ALL INSTRUCTIONS BEFORE USING YOUR  
CANISTER VACUUM. 
WARNING:To reduce 
the risk of  fire, electric shock,  
or injury:
■ Use indoors only.■For dry pick up only.■Do not leave machine when it is plugged in.■Do not use with damaged cord or plug.■If appliance is not working as it should, has been 
dropped, damaged, left outdoors, or dropped into 
water, return it to a service agent.
■Do not handle unit with wet hands.■Do not pull or carry by cord, use cord as a handle, 
close door on cord, pull cord around sharp corners 
or edges, run appliance over cord, or expose cord to 
heated surfaces.
■Do not unplug by pulling on cord. Unplug by 
grasping plug.
■Do not run appliance over cord.■Do not handle plug or appliance with wet hands.■Do not expose hair, loose clothing, fingers or body 
parts to openings or moving parts.
■Do not pick up hot or burning objects such as 
cigarettes, matches, or hot ashes.
■Do not pick up flammable or combustible ma terials 
(lighter fluid, petrol, kerosene,  etc.) or use in the   
presence of explosive liquids or vapour.
■Do not use appliance in an enclosed space filled with 
vapours given off by oil base paint, paint  
thinner, some moth proofing substances, flammable 
dust, or other explosive or toxic vapours.
■   Not intended for use by persons (including 
children) with reduced sensory or mental capabilities, 
or lack of experience and knowledge, unless they 
have been given supervision or instruction concerning 
use of the appliance by a person responsible for 
their safety
■ Young children should be supervised to ensure that they 
do not play with the appliance.
■Remove plug from electrical outlet before cleaning or 
maintaining the appliance.
■If the supply cord is damaged, it must be replaced 
by the manufacturer or its service agent in order to 
avoid a hazard.
■Do not pick up toxic material (chlorine bleach, 
ammonia, drain cleaner, petrol, etc.).
■Do not use for any purpose other than described in 
this User’s Guide.
■Use only manufacturer’s recommended attachments.■Do not use with any opening blocked; keep free of 
dust, lint, hair, and anything that may reduce air flow.
■Keep appliance on a level surface.■Turn off all controls before unplugging.■Be extra careful when cleaning stairs.■This appliance is provided with double 
insulation. Use only identical replacement parts.
■Do not use without the dust bag and filters in 
place.
■Pay close attention when working 
around children.
SAVE THESE  
INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
IMPORTANTFOR OPERATION ON A 220-240 VOLT A.C. 50/60 Hz
POWER SUPPLY ONLY. 
If your appliance is fitted with a nonrewireable BS
1363 plug it must not be used unless a 13 amp (ASTA 
approved to BS 1362) fuse is fitted in the carrier  
contained in the plug. (Spares may be obtained from 
your BISSELL supplier). If for any reason the plug is cut 
off, it must be disposed of, as it is an electric shock 
hazard should it be inserted into a mains socket.  
						

							
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CAUTION:Do not plug in your  
vacuum until you 
are familiar with all 
instructions and  
operating procedures.
Pet Tool 
Adaptor Combination
Crevice Tool/
Dusting Brush
Product view 
Flex Hose
Telescoping Extension Wand
Handle
Air Flow Regulator
Wide Pet 
TurboBrush
™Pet Contour Tool™Accessory Bag
Pet Hair Eraser 
Floor Nozzle
Pet Hair Lifter
Automatic  
Cord  
Rewind Button
Brush Switch
Power Button
Bag Change  
Indicator Post-Motor HEPA 
Media Filter
Carry Handle
Variable Suction 
Power Control
Swivel Hose 
						

							
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B2.
Assembling your vacuum
1. Connect swivel hose by squeezing both 
locking buttons and inserting it into the 
suction opening on the canister. Once the 
swivel hose is inserted in the suction opening, 
release the locking buttons.
2 . Connect telescoping extension wand to the 
handle end of the flex hose. Twist slightly to 
tighten.
3 . Connect Pet Hair Eraser floor nozzle to the 
end of the telescoping extension wand. Twist 
slightly to tighten.
4 . Once assembled, you can store your vacuum 
in one of two positions:
A. Storing in the in-use position:
1.To store with the Pet Hair Eraser floor 
nozzle attached, insert the storage clip 
(located on the back of the Pet Hair 
Eraser floor nozzle) into the storage slot 
on the rear of the vacuum.
2 . To store without the Pet Hair Eraser floor 
nozzle attached, insert the storage clip 
(located on the bottom of the telescoping  
extension wand) into the storage slot on 
the rear of the vacuum.
B . Storing in the upright position:
1. To store with the Pet Hair Eraser floor 
nozzle attached, stand the vacuum in 
the upright position and insert the  
storage clip (located on the back of 
the Pet Hair Eraser floor nozzle) into 
the storage slot on the bottom of the 
vacuum.
2 . To store without the Pet Hair Eraser 
floor nozzle attached, stand the  
vacuum in the upright position and 
insert the storage clip (located on the 
bottom of the telescoping extension 
wand) into the storage slot on the  
bottom of the vacuum.
1.
A1. Storing in the in-use position
Storing in the upright position
3.
B1. 2.
A2.
WARNING:Plastic film can be dangerous. 
To avoid danger of suffocation, 
keep away from babies and 
children. 
						

							
Power cord
The power cord is located at the rear of the 
vacuum. Gently pull out the power cord, 
watching for the yellow line. Stop pulling the 
power cord once the yellow line is visible. 
There is also a red line, which indicates the 
end of the usable cord. Do not pull the power 
cord out beyond the red line. 
Automatic cord rewind
Your vacuum is equipped with an automatic 
cord rewind. When cleaning is finished, press 
the power button OFF and grasp the plug to  
disconnect from the electrical outlet. Hold the 
plug and press the automatic cord rewind  
button to rewind the cord automatically.
Power button
Turn the power on or off by pressing lightly 
downward on the power button (    ).
Operations
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CAUTION:Be careful to avoid 
injury as cord retracts 
very quickly.
CAUTION:Before using your vacuum, 
make sure that the dust bag 
and all filters (pre-motor 
and post-motor) are in 
place. Do not operate your 
vacuum without the dust 
bag and filters.
Automatic
Cord Rewind 
Button
Power Button 
						

							
Special tools
Your BISSELL Pet Hair Eraser Compact is not 
only a powerful carpet and rug vacuum cleaner, 
it’s also a versatile above floor vacuum cleaner 
when you select one of the special tools.
Pet Tool Adapter:The Pet Tool Adapter must be attached to the 
handle end of the flex hose to use the Pet 
Contour Tool and the Wide Pet TurboBrush. 
The narrow end of the adapter attaches to the 
handle end of the flex hose and the wide end 
of the adapter attaches to the pet tool of your 
choice. The adapter should fit snugly to the hose 
and pet tool without using excessive force.
Pet Contour Tool: Use to reach into corners and edges on 
stairs, as well as armrests and other curved 
surfaces. The tool can be flipped to use in any 
direction.
Wide Pet TurboBrush: Use rotating brush action for small, flat areas 
such as cushions and beds.
Combination Crevice Tool/Dusting Brush: Two types of cleaning tools in one attachment.
1.Rotate brush portion up to use as a crevice 
tool to vacuum in tight, narrow spaces.
2. Rotate brush portion down to use as a 
dusting brush to dust furniture, blinds, 
books, lamps, shelves and baseboards
Operations
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Tip:
Before cleaning under 
low furniture, check 
area first for objects 
that might harm the 
unit or block the hose. 
						

							
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Operations
Pet Hair Eraser Floor Nozzle
Use to pick up pet hair from rugs and carpeted 
surfaces. Just vacuum like you normally would. 
The Pet Hair Lifter will grab pet hair when you 
pull back and it will release the hair and suction 
it up when you push forward.
NOTE: Turn the vacuum off before you flip 
up or flip down the Pet Hair Lifter.
1.To vacuum rugs and carpeted surfaces, flip 
down the Pet Hair Lifter until it clicks into 
place on the front of the Pet Hair Eraser 
Floor Nozzle. Then push the brush switch to 
the carpet position             to pull the  
brushes up into the Pet Hair Eraser Floor Nozzle.  
2. To vacuum bare floors, push the brush 
switch to the bare floor position             to 
extend the brushes down from the Pet Hair 
Eraser Floor Nozzle. Then flip up the Pet Hair 
Lifter by pushing the yellow release button.  
This will flip the Pet Hair Lifter up and out of 
the way.  
1.
Brush Down
Brush Up
Tip:
Hair, string and small objects 
can block the hose and tools.  
Check them occasionally for 
obstructions.
NOTICE:These tools are designed to 
remove pet hair from upholstered 
or carpeted surfaces. They should 
not be used on pets.
2 .         
Release Button 
						

							
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Operations
Variable suction power control
The variable suction power control is located on 
the top of the vacuum. Slide the control toward 
the larger dots for maximum suction. Slide the 
control toward the smaller dots to minimize  
suction for lightly soiled areas or delicate fabrics.
Air flow regulator
Open the air flow regulator by sliding the  
regulator back towards the handle to an open 
position to reduce suction for delicate fabrics.
Close the air flow regulator by sliding the regulator 
down to the closed position for full suction.
High filtration dust bag
The BISSELL Pet Hair Eraser Compact features 
a non-woven, high filtration dust bag that 
captures more fine dust than traditional paper 
dust bags, giving off less dust emissions. It 
also holds more fine dust particles, giving you 
longer lasting suction power.
Charcoal odor absorbing packet
The BISSELL Pet Hair Eraser Compact also  
features a charcoal odor absorbing packet. 
Simply drop the packet into the opening of the 
dust bag and insert the dust bag in the vacuum.
For best results, always place a new charcoal 
odor absorbing packet in the dust bag when 
you replace the dust bag.
Bag change indicator
The bag change indicator is located between 
the power button and the automatic cord 
rewind button. If the bag change indicator turns 
orange while you are vacuuming, the dust bag 
needs to be replaced. The dust bag may appear 
to be full or only partially full depending upon 
the type of debris picked up. Fine particles can 
block the airflow in the dust bag and reduce 
suction before the dust bag is full. If the bag 
change indicator remains orange, even after 
changing the dust bag, turn the vacuum off and 
check for a clog in the hose or tools.
Note:The indicator may turn orange when 
using the tools due to the restricted airflow. 
This does not necessarily mean that the dust 
bag is full. If the indicator does not turn off 
once the tool is removed, check for a clog in 
the hose/tools or replace the dust bag. 
						

							
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Maintenance and care
Dust bag replacement
1.Unplug the vacuum from electrical outlet.
2. Open the dust bag compartment by lifting up 
on the latch on the door on the front of the 
vacuum.
3. Lift out the dust bag holder and dust bag.  
4. Release the dust bag from the holder by 
pressing the dust bag holder clip and pulling 
the dust bag out of the holder. Discard the 
used dust bag.
5. Slide the new dust bag into the holder by 
inserting the dust bag into the tabs located 
at the bottom of the holder. Then press the 
dust bag holder clip, insert the dust bag and 
release the dust bag holder clip to hold the 
dust bag in place.
NOTE: Each time you replace the dust bag, 
it is recommended to insert a new charcoal 
odor absorbing packet at the same time.
6.Place holder and new dust bag back into 
the dust bag compartment, making sure 
the entire bag is tucked in below the seal 
gasket.
7. Close dust bag compartment door and press 
down gently until it locks into place.
NOTE:  The dust bag compartment door will 
not close without the dust bag in place.
2.
3.
4.
WARNING:To reduce the risk of 
electric shock, turn  
power switch OFF and 
disconnect plug from 
electrical outlet before 
performing maintenance 
or troubleshooting 
checks.