Bisell Pet Hair Eraser 87R4E User Manual

							USER’S GUIDE
87R4 SERIES 220-240V
3Safety Instructions
Product View
Assembly
Operations
Maintenance and Care
Troubleshooting
Consumer Services
Replacement Parts
4
4
4-5
5-6
6
7
7
Warranty8
Pet Hair Eraser™
CORDED HAND VACUUM
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Thanks for buying a BISSELL Vacuum 
 2www.bissell.com 
We’re glad you purchased a BISSELL Pet Hair Eraser corded hand vacuum. 
Everything we know about floor care went into the design and construction 
of this complete, high-tech home cleaning system.
Your BISSELL hand vacuum is well made, and we back it with a limited one 
year warranty. We also stand behind it with a knowledgeable, dedicated 
Consumer Services department, so, should you ever have a problem, you’ll 
receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is 
a global leader in the design, manufacture, and service of high quality 
homecare products like your BISSELL hand vacuum .
Thanks again, from all of us at BISSELL.
Mark J. Bissell
Chairman, President & CEO
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							 3www.bissell.com 
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, 
basic precautions should be observed, 
including the following:
READ ALL INSTRUCTIONS 
BEFORE USING YOUR 
UPRIGHT VACUUM. 
WARNING: To reduce 
the risk of fire, electric shock, 
or injury:
 
■ Do not use outdoors or on wet surfaces.
■  Do not leave machine when it is plugged in.
■  Do not use with damaged cord or plug.
■  If appliance is not working as it should, has been 
dropped, damaged, left outdoors, or dropped into water, 
return it to a service agent.
■  Do not handle unit with wet hands.
■  Do not pull or carry by cord, use cord as a handle, close 
door on cord, pull cord around sharp corners or edges, run 
appliance over cord, or expose cord to heated surfaces.
■  Do not unplug by pulling on cord. Unplug by 
grasping plug.
■  Do not run appliance over cord.
■  Do not handle plug or appliance with wet hands.
■  Do not expose hair, loose clothing, fingers or body 
parts to openings or moving parts.
■  Do not pick up hot or burning objects such as 
cigarettes, matches, or hot ashes.
■  Do not pick up flammable or combustible materials (lighter 
fluid, petrol, kerosene, etc.) or use in the  
presence of explosive liquids or vapour.
■  Do not use appliance in an enclosed space filled with 
vapours given off by oil base paint, paint 
thinner, some moth proofing substances, flammable dust, 
or other explosive or toxic vapours.
■  Not intended for use by persons (including 
children) with reduced sensory or mental capabilities, or 
lack of experience and knowledge, unless they have 
been given supervision or instruction concerning use of 
the appliance by a person responsible for their safety
■
  Young children should be supervised to ensure that they do 
not play with the appliance.
■  Remove plug from electrical outlet before cleaning or 
maintaining the appliance.
■  If the supply cord is damaged, it must be replaced by 
the manufacturer or its service agent in order to avoid a 
hazard.
■  Do not pick up toxic material (chlorine bleach, 
ammonia, drain cleaner, petrol, etc.).
■  Do not use for any purpose other than described in 
this User’s Guide.
■  Use only manufacturer’s recommended attachments.
■  Do not use with any opening blocked; keep free of 
dust, lint, hair, and anything that may reduce air flow.
■  Keep appliance on a level surface.
■  Turn off all controls before unplugging.
■  Be extra careful when cleaning stairs.
■  This appliance is provided with double 
insulation. Use only identical replacement parts.
■  Do not use without debris tank and/or filters in place.
■  Pay close attention when working 
around children.
SAVE THESE  
INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
IMPORTANT FOR OPERATION ON A 220-240 VOLT A.C. 50/60 Hz 
POWER SUPPLY ONLY. 
If your appliance is fitted with a nonrewireable BS 1363 
plug it must not be used unless a 13 amp (ASTA approved 
to BS 1362) fuse is fitted in the carrier contained in 
the plug. (Spares may be obtained from your BISSELL 
supplier). If for any reason the plug is cut off, it must be 
disposed of, as it is an electric shock hazard should it be 
inserted into a mains socket. 
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							 4www.bissell.com 
Your unit will come assembled and will require 
no tools to put together.
Power switch
The power switch is located on the end of the curved 
handle.
To turn hand vacuum ON ( I ), press up.
To turn hand vacuum OFF ( 0 ), press down.
Cleaning with hard nozzle
1. Turn hand vacuum OFF.
2.  Remove flexible rubber contour nozzle by 
pressing down on round nozzle release 
button.
3.  Replace with hard nozzle by lining up the 
bottom of nozzle to the bottom of the dirt 
container.  Pivot upwards to snap into place.  
4.  Make sure the nozzle has snapped securely 
into place before using.
Operations
Assembly
Handle
Dirt ContainerDirt Container 
Release Latch
Nozzle Release 
Button
Flexible Rubber 
Contour NozzlePower Switch
Power Cord with 
Cord Wrap System
Exhaust HEPA Media Filter Filter Screen
Product view
2.
3.
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Cleaning with flexible rubber contour nozzle
1. Turn hand vacuum OFF.
2. Remove hard nozzle by pressing down on 
round nozzle release button.
3. Replace with flexible rubber contour nozzle by lining  
up the bottom of nozzle to the bottom of the dirt 
container. Pivot upwards until it snaps into place.  
4. Make sure the nozzle has snapped securely 
into place before using
Emptying the dirt container
Empty the dirt container after each use. A 
full dirt container may reduce suction or 
performance of vacuum.
1. Turn hand vacuum OFF.
2.  Unplug hand vacuum from electrical outlet.
3.  Press dirt container release latch down to 
disconnect dirt container and filter assembly 
from the unit.  
4.  Remove filter by grasping tabs on both sides 
of filter frame and pulling away from the dirt 
container. For best results, periodically tap filter 
assembly against trash can to remove dirt that 
has collected on the screen and filter.  
5.  Empty dirt into trash can.
6.  Replace filter assembly by aligning side 
labeled “TOP” into top of dirt container.  
Grasp filter tabs and press firmly to ensure 
filter assembly is secure in dirt container. 
NOTE: Make sure side of filter assembly 
labeled TOP faces outward when inserting 
filter assembly into dirt container.
7.  Reattach dirt container to unit by aligning 
bottom of dirt container to bottom of unit.  
Pivot upwards and snap into place. Use one 
hand to hold the unit and use the other hand 
to clip the dirt container securely in place.
Cleaning the filter and screen
1. Turn hand vacuum OFF.
2. Unplug hand vacuum from electrical outlet.
3. Disconnect dirt container and filter assembly 
from the unit. 
4. Remove filter by grasping tabs on both sides 
of filter frame and pulling away from the dirt 
container.
Operations
3. 2.
3.
4.
5.
6.
7.
ATTENTION: For best performance, 
dirt container and filter 
assembly should be 
cleaned after every use.
4.
Maintenance and care
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							Cleaning the filter and screen continued
5. Separate filter assembly by grasping tabs on 
both sides of assembly and pull. For best results, 
periodically tap filter and screen against trash 
can to remove dirt that has collected.  
6. Reconnect filter and screen by aligning 
rectangular tab on filter with insert on screen. 
Press together to ensure assembly is secure. 
7. See page 5 to reattach dirt container. 
NOTE: The dirt container and screen may be 
rinsed with cold water. Ensure both are dry before 
reinserting. DO NOT RINSE PLEATED FILTER. 
Storage/Cord wrap system
A wrap is attached to the cord for quick and 
easy storage.
1. To store the unit, turn hand vacuum OFF.
2. Unplug hand vacuum from electrical outlet.
3. Bundle cord, using wrap that is located on 
cord, to store. 
Nozzle Maintenance 
Keep nozzles clean and free of debris. 
1. Wipe nozzles clean with damp cloth.
Maintenance and care
 6www.bissell.com 
Troubleshooting
Other maintenance or service not included in the manual should be performed by an 
authorized service representative.
Please  do  not  return  this  product  to  the  store.             
Hand vacuum won’t run
Possible causes  Remedies
1.  Power cord not plugged in 1.  Check electrical plug
2.  Thermal protector is activated 2.  Turn OFF and unplug the unit. Empty dirt 
     container, clean filter and screen, and clear 
     any clogs. Wait 30 minutes before turning 
     the unit back on
Hand Vacuum won’t pick up or low suction
Possible causes  Remedies
1.  Dirt container not installed properly 1.  Check assembly of dirt container making 
     sure it is snapped in 
2.  Dirt container is full 2.  Empty dirt container and reattach
3.  Filter or screen is dirty 3.  See instructions above. Replace filter if needed
4.  Nozzles are clogged with debris 4.  Wipe tools clean with damp cloth
5. 5a.
6.
Insert Tab
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							 7www.bissell.com 
BISSELL Consumer Services
Replacement parts - BISSELL vacuum
Item  Part No.  Part Name
1  203-1432    HEPA Media Filter Assembly
2  203-1408    Flexible Rubber Contour Nozzle
3 203-1409  Hard Nozzle
123
If your BISSELL product should require service:In the UK, Australia or New Zealand, call BISSELL Consumer Services at the numbers below and we will give 
you the location of a BISSELL Authorized Service Center in your area. For all other countries, contact your local 
in country distributor for questions, service, or repair. 
If you have questions about your warranty or need replacement parts please contact the numbers below.
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
Note: Please keep your original sales receipt. It provides proof of date of purchase in the event of a 
warranty claim. See Warranty on page 8 for details.
Please do not return this product to the store.
For UK inquiries:
Monday - Thursday  9 am — 5 pm 
  Friday  9 am — 4 pm 
BISSELL Homecare (Overseas) Inc.
The Boat Yard 
105 Straight Road 
Old Windsor 
Berkshire, SL4 2SE
United Kingdom 
Telephone: 0870-225-0109 For Australian inquiries:
Monday - Friday    9 am — 5 pm 
BISSELL AUSTRALIA PTY LIMITED
Unit 35
15 Ricketts Road
Mount Waverley, Victoria 3149
Australia
Telephone: 1-800-811-183 
For all other inquiries:
Monday - Friday    8 am — 4 pm 
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, MI 49501 USA
Telephone: 01-616-453-4451 
Fax: 01-616-453-1383 For New Zealand inquiries:
Monday - Friday    9 am — 5 pm 
Parex Industries Ltd.
5 Tolich Place
Henderson 0610
Auckland
New Zealand
Telephone: 0800-247-735 
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							16www.bissell.com8www.bissell.com
Warranty - BISSELL Pet Hair Eraser™ Corded Hand Vacuum
©2009 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in Korea
Part Number 110-4076
Rev 10/08
Visit our website at:
www.bissell.com
 This warranty gives you specific legal rights, and you may also have other rights which may vary from country 
to country. If you need additional instruction regarding this warranty or have questions regarding what it may 
cover, please contact BISSELL Consumer Services by telephone, or regular post as described below, or 
contact your local in country distributor.
 Limited One Year Warranty
 Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc., will replace (with 
new or remanufactured components), at BISSELL’s option, free of charge from the date of purchase by the 
original purchaser, for one year any defective or malfunctioning part do to manufacturers defect. 
 This warranty applies to product used for personal, and not commercial or rental service. This warranty does 
not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction 
caused by negligence, abuse, or use not in accordance with the User’s Guide is not covered.
BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL 
DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. 
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. 
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES 
EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE 
BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED 
TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS 
DESCRIBED ABOVE.
For UK inquiries:
Monday - Thursday  9 am — 5 pm 
  Friday  9 am — 4 pm 
BISSELL Homecare (Overseas) Inc.
The Boat Yard 
105 Straight Road 
Old Windsor 
Berkshire, SL4 2SE
United Kingdom 
Telephone: 0870-225-0109 For Australian inquiries:
Monday - Friday    9 am — 5 pm 
BISSELL AUSTRALIA PTY LIMITED
Unit 35
15 Ricketts Road
Mount Waverley, Victoria 3149
Australia
Telephone: 1-800-811-183 
For all other inquiries:
Monday - Friday    8 am — 4 pm 
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, MI 49501 USA
Telephone: 01-616-453-4451 
Fax: 01-616-453-1383 For New Zealand inquiries:
Monday - Friday    9 am — 5 pm 
Parex Industries Ltd.
5 Tolich Place
Henderson 0610
Auckland
New Zealand
Telephone: 0800-247-735 
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