Bisell Pet Hair Eraser 42H5 User Manual

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Maintenance and care
 
5. The pre-motor filter can be washed in cold  
water with a mild detergent. Rinse well and  
air dry thoroughly before placing back into  
the tray.   
6.  Place the tray back into the vacuum  
and replace the filter door by inserting  
the tabs at the top of the door and  
pushing down until it clicks into the 
locked position.
Cleaning the post-motor filter*
The post-motor filter is a HEPA media 
filter,* which assists in the filtration 
process to return clean air to the 
room.
1. Turn the power OFF. Unplug the vacuum 
from the electrical outlet.
2.  The post-motor filter is located behind 
the door labeled “FILTER” on the rear of 
the vacuum. Open the door by pushing 
down on the tab of the door and pulling 
out to remove.
3.  Remove the post-motor HEPA media filter* 
by grasping the handle on the filter and 
pulling out to remove.
4.  Replace the post-motor HEPA media  
filter* with a new filter.
NOTE: The post-motor filter* is a 
white, pleated HEPA media filter.* 
This filter is NOT washable and must 
be replaced when it becomes dirty.
5. Replace the filter door by inserting the 
two tabs at the bottom of the filter door.  
Then push down on the tab on the 
door and push it back into the vacuum.  
Release the tab on the door to lock into 
place.
Tip:
For maximum cleaning   
performance, check the 
filters often and clean or 
replace if necessary.
WARNING:   Do not operate cleaner with 
damp or wet filters or  
without all filters in place.
Cleaning the pre-motor filter continued
Post-Motor HEPA 
Media Filter*
2.
3.
*The filter media, not the vacuum as a whole,  
complies with the IEST-RP-CC001.5 HEPA Standard.  
						

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Maintenance and care
12
 
The Wide Pet TurboBrush™ Tool 
should be checked regularly for 
clogs or debris wrapping around 
the brush.
1.  Unplug the vacuum from electrical outlet.
2.  If a clog is present or debris is visible,   
turn the collar on the neck of the   
Wide Pet TurboBrush™ Tool counterclock-
wise to the unlocked position to remove the 
faceplate and clear any obstructions.
3.  To clean debris from the brush, remove the 
brush from the drive belt and clean debris.
4.  Reposition the drive belt on the brush.  
Place the ends of the brush in the slots 
on the sides. Reposition the faceplate 
and turn the collar clockwise to the 
locked position.
Thermal protector
An internal thremal protector has 
been designed into your vacuum to 
protect it from overheating. When the 
thermal protector activates, the   
vacuum motor will stop operating. If 
this happens:
1.  Turn the vacuum OFF (O) and unplug 
from electrical outlet.
2.  Empty dirt container, check filters and air 
passages for dirt accumulation.
3.  The thermal protector automatically 
resets after approximately 1 hour. If the 
thermal protector does not reset, call 
BISSELL Consumer Services.
Wide Pet TurboBrush™ Tool  
						

							www.bissell.com 13
Troubleshooting
Vacuum cleaner won’t run
Possible causes Remedies
1. Vacuum cleaner is not plugged in  1. Check electrical plug
2.  Power button is not pressed down  2. Press power button down
3.  Thermal protector activated  3. Allow vacuum to cool for 1 hour, see page 12
Vacuum cleaner won’t pick up or low suction
Possible causes  Remedies
1. Tools, hose and/or telescoping extension wands are blocked  1. Remove each part and check for blockages
2.  Filters are dirty  2. Check and clean or replace pre-motor and post-motor filters
3.  Dirt container is full  3. Empty dirt container
4.  Hose not securely attached to suction opening  4. Make sure hose connector is locked into   
    suction  opening
5.  Crack or hole in flex hose  5. Check hose and replace if needed
6.  Air flow regulator or variable suction power  6. Change to closed or maximum setting  
control is set to open or minimum setting   
Visible dust escaping from vacuum
Possible causes  Remedies
1. Dirt container is full  1. Empty dirt container
2.  Filters missing or installed incorrectly  2. Check pre-motor and post-motor filter for correct installation
3.  Filters are dirty  3. Check and clean or replace pre-motor and post-motor filters
4.  Flex hose is blocked  4. Remove hose and check for blockages
5.  Hose not securely attached to suction opening  5. Make sure hose connector is locked into suction opening
6.  Crack or hole in flex hose  6. Check hose and replace if needed
Other maintenance or service not included in the manual should be   
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.             
WARNING:  To reduce the risk of electric 
shock, turn power OFF and dis-
connect plug from electrical   
outlet before performing   
maintenance or troubleshooting.  
						

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Replacement parts - 
14
1
6
10
11 12
2
7 3
4
8
 5
9
 
Item 
Part No.  Part Name
 1 203-1578  Hose
 2  203-1579  Telescoping Extension Wand
 3  203-1536  Multi-Surface Floor Nozzle
 4  203-1583  Tool Holder
 5  203-1581  Upholstery Tool
 6  203-1580  Crevice Tool
 7  203-1582  Dusting Brush
 8  203-1290  Wide Pet TurboBrush
™ Tool
 9  203-1598  Inner Cyclonic Assembly
10  203-1569  Pre-Motor Filter
11  203-1557  Post-Motor HEPA media Filter*
12   203-1291  Pet Contour Tool
™
*The filter media, not the vacuum as a whole,  
complies with the IEST-RP-CC001.5 HEPA Standard.  
						

							 This warranty gives you specific legal rights, and you may also have oth\
er rights which may 
vary from country to country. If you need additional instruction regarding this warranty or have 
questions regarding what it may cover, please contact BISSELL Consumer Services by  
telephone, or regular post as described below, or contact your local in country distributor.
Limited One Year Warranty
 Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc., 
will replace (with new or remanufactured components), at BISSELL’s option, free of charge 
from the date of purchase by the original purchaser, for one year any defective or   
malfunctioning part do to manufacturers defect. 
  This warranty applies to product used for personal, and not commercial o\
r rental service. This 
warranty does not apply to fans or routine maintenance components such a\
s filters, belts, or 
brushes.Damage or malfunction caused by negligence, abuse, neglect, unau\
thorized repair or 
any other use not in accordance with the User's Guide is not covered.
BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL   
DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.   
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. 
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR 
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING 
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE 
LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
www.bissell.com 
15
Warranty - BISSELL Pet Hair Eraser™
For UK inquiries:
Monday - Thursday  9 am — 5 pm 
  Friday  9 am — 4 pm 
BISSELL Homecare (Overseas) Inc.
Ground Floor 
226 Berwick Avenue 
Slough 
Berkshire, SL1 4QT 
United Kingdom 
Telephone: 0844-888-6644   For spare parts and accessories:
Monday - Friday 
   9 am — 5:30 pm 
Exserve Ltd.
550, Peterborough
Cambridgeshire, PE2 6WH
Telephone: 01733-362415   
						

							If your BISSELL product should require service:Call BISSELL Consumer Services at the numbers below and we will give you the location of a 
BISSELL Authorized Service Center in your area. For all other countries, contact your local in\
 
country distributor for questions, service, or repair. 
If you have questions about your warranty or need replacement parts please contact the  
numbers below.
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date:  ___________________
NOTE: Please keep your original sales receipt. It  
provides proof of purchase date in the event of a  
warranty claim. See Warranty on page 15 for details.  
©2011 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 110-4339
Rev 9/11
Visit our website at:
www.bissell.com
BISSELL consumer services
www.bissell.com 16
For UK inquiries:
Monday - Thursday 9 am — 5 pm 
  Friday  9 am — 4 pm 
BISSELL Homecare (Overseas) Inc.
Ground Floor 
226 Berwick Avenue 
Slough 
Berkshire, SL1 4QT 
United Kingdom 
Telephone: 0844-888-6644     For spare parts and accessories:
Monday - Friday 
   9 am — 5:30 pm 
Exserve Ltd.
550, Peterborough
Cambridgeshire, PE2 6WH
Telephone: 01733-362415