Bisell CleanView Ultimate Pet 59M5E User Manual

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Maintenance and care
Cleaning the pre-motor filter 
The pre-motor filter protects the 
motor from dirt and dust particles.
1. Unplug the vacuum from electrical outlet.
2.  Open the dust bag compartment by 
lifting up on the latch on the door at 
the front of the vacuum. Lift out the 
dust bag holder and dust bag.
3.  Remove the filter frame from the  
filter holder by grasping the lip of the 
frame and pulling up.
4.  Remove the filter from the filter frame 
and clean by hand washing in warm 
water. A mild detergent can be used if 
desired. Allow the filter to air dry   
thoroughly before replacing.
5.  Place the filter back into the filter 
frame and replace back into the f 
ilter holder. 
NOTE: The filter frame should be 
placed so the protective frame is 
visible.
6. Place dust bag holder and dust back 
into the dust bag compartment, making 
sure the entire bag is tucked in below 
the seal gasket.
7.  Close dust bag compartment door 
and press down gently until it locks 
into place.
Washable Pre-Motor Filter
 NOTICE: This product is intended for house-
hold use only and not for commercial 
or industrial use.  Vacuuming of dust 
from products like plaster, concrete 
or ashes will damage the motor and 
void the warranty.
Tip
For maximum cleaning  
performance, check the 
filters often and clean or 
replace if necessary.
WARNING:  Do not operate cleaner 
with damp or wet filters 
or without all filters in 
place.
3.  
						

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Maintenance and care
12
The post-motor filter is a H13 HEPA  
media filter* which assists in the   
filtration process to return clean air 
to the room.
1.  Unplug the vacuum from electrical outlet.
2.  Remove the filter door (located on the 
rear of the vacuum) by pulling up on 
the filter door latch.
3.  Remove the post-motor filter by grasping 
the lip of the filter frame and pulling up.
4.  Replace the post-motor filter with a 
new filter.  
NOTE: The post-motor filter is a 
white, pleated HEPA media filter.* 
This filter is NOT washable and 
must be replaced when it becomes 
dirty.
5. Replace the filter door by inserting the 
two tabs at the top of the filter door 
and pushing down on the bottom of 
the filter door.
1.  Unplug the vacuum from electrical outlet.
2.  If a clog is present or debris is visible, 
turn the collar on the neck of the 
TurboBrush Pet tool counterclockwise 
to the unlocked position to remove the 
faceplate and clear any obstructions.
3.  To clean debris from the brush, 
remove the brush from the drive belt 
and clean debris.
4.  Reposition the drive belt on the brush.  
Place the ends of the brush in the slots 
on the sides. Reposition the faceplate 
and turn the collar clockwise to the 
locked position. 
Replacing the post-motor HEPA media filter*
Maintaining the TurboBrush™ Pet tool
Post-Motor   
HEPA Media 
Filter*
2.
3.
*The Filter Media, not the vacuum as a whole, complies with the High Efficiency 
Particulate Air (HEPA) filter specification (EN 1822-1:2009).  
						

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Troubleshooting
WARNING:  To reduce the risk of electric 
shock, turn power OFF and   
disconnect plug from electrical   
outlet before performing   
maintenance or troubleshooting.
Vacuum cleaner won’t run
Possible causes  Remedies
1. Vacuum cleaner is not plugged in  1. Check electrical plug
2.  Power button is not pressed down  2. Press power button down
Vacuum cleaner won’t pick up or low suction
Possible causes  Remedies
1. Tools, flex hose and/or telescoping   1. Remove each part and check for blockages  
extension wand are blocked
2.  Filters are dirty  2. Check and clean or replace pre-motor  
    and post-motor filters
3.  Dust bag is full  3. Replace with new dust bag
4.  Swivel hose not securely attached to suction opening  4. Make sure swivel hose is locked into   
    suction  opening
5.  Crack or hole in flex hose  5. Check hose and replace if needed
6.  Air flow regulator or variable suction power  6. Change to closed or maximum setting  
control is set to open or minimum setting   
7.  TurboBrush Pet tool is clogged or debris  7. Check TurboBrush Pet tool, see page 12  
is wrapper ariund the brush   
Visible dust escaping from vacuum
Possible causes  Remedies
1. Dust bag is full  1. Replace with new dust bag
2.  Filters missing or installed incorrectly  2. Check pre-motor and post-motor filter for correct   
    installation
3.  Filters are dirty  3. Check and clean or replace pre-motor and post-motor   
    filters
4.  Flex hose is blocked  4. Remove hose and check for blockages
5.  Swivel hose not securely attached to suction opening  5. Make sure swivel hose is locked into suction opening
6.  Crack or hole in flex hose  6. Check hose and replace if needed
Other maintenance or service not included in the manual should be 
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.                
						

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Replacement parts 
*The Filter Media, not the vacuum as a whole, complies with the High Efficiency 
Particulate Air (HEPA) filter specification (EN 1822-1:2009).
5Item 
Part No.  Part Name
 1 203-7270  Dust Bag (3pk)
 2  203-7268  Pre-Motor Filter
 3  203-7269  Post-Motor HEPA Media Filter*
 4  203-7275  Pet Hair Eraser Floor Nozzle
 5  203-7277  Pet Hair Lifter
 6  203-7257  Flexible Hose with Handle
 7  203-7256  Telescoping Extension Wand
 8  203-7279  Pet Tool Adaptor
 9  203-1291  Pet Contour Tool
10  203-1290  TurboBrush™ Pet Tool
11  203-7280  Combination Crevice Tool/Dusting Brush
12  203-7278  Accessory Bag
2
6
10
9 3
7
114
 
8
121  
						

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Warranty 
 This warranty gives you specific legal rights, and you may also have oth\
er rights which may 
vary from country to country. If you need additional instruction regarding this warranty or have 
questions regarding what it may cover, please contact BISSELL Consumer Services by  
telephone, or regular post as described below, or contact your local in country distributor.
Limited One Year Warranty
 Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc., 
will replace (with new or remanufactured components), at BISSELL’s option, free of charge 
from the date of purchase by the original purchaser, for one year any defective or   
malfunctioning part do to manufacturers defect. 
  This warranty applies to product used for personal, and not commercial o\
r rental service. This 
warranty does not apply to fans or routine maintenance components such a\
s filters, belts, or 
brushes. Damage or malfunction caused by negligence, abuse, or use not i\
n accordance with 
the User’s Guide is not covered.
BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL   
DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.   
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. 
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR 
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING 
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE 
LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
For UK inquiries:
Monday - Thursday  9 am — 5 pm 
  Friday  9 am — 4 pm 
BISSELL Homecare (Overseas) Inc.
Ground Floor
226 Berwick Avenue
Slough
Berkshire, SL1 4QT
United Kingdom 
Telephone: 0844-888-6644
  
For spare parts and accessories:
Monday - Friday     9 am — 5:30 pm 
Exserve Ltd.
550, Peterborough
Cambridgeshire, PE2 6WH
Telephone: 01733-362415   
						

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©2011 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 110-4357
Rev 3/11
Visit our website at:
www.bissell.com
BISSELL consumer services
If your BISSELL product should require service:Call BISSELL Consumer Services at the numbers below and we will give you the location of a 
BISSELL Authorized Service Center in your area. For all other countries, contact your local in\
 
country distributor for questions, service, or repair. 
If you have questions about your warranty or need replacement parts please contact the  
numbers below.
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date:  ___________________
NOTE: Please keep your original sales receipt. It  
provides proof of purchase date in the event of a  
warranty claim. See Warranty on page 15 for details.  
For UK inquiries:
Monday - Thursday 9 am — 5 pm 
  Friday  9 am — 4 pm 
BISSELL Homecare (Overseas) Inc.
Ground Floor 
226 Berwick Avenue 
Slough 
Berkshire, SL1 4QT 
United Kingdom  
Telephone: 0844-888-6644   For all other inquiries:
Monday - Friday 
   8 am — 4 pm 
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, Michigan 49501 USA
Telephone: 01-616-453-4451   Fax: 01-616-453-1383