Bisell CleanView Reach Carpet Cleaner 37Y8E User Manual

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Maintenance and care  
Machine storage
For best results, a few simple steps 
can assure your machine is well main-
tained after your cleaning is complete.
1. Wrap power cord around Quick Release 
Cord Wrap™ on side of the machine.
2.  Wipe all surfaces with a soft cloth. Store 
cleaner upright in a protected, dry area.
NOTE: You may have cleaning 
solution remaining in the solution 
tank. You may store your machine 
this way for the next cleaning 
task, but never keep dirty water in 
the collection tank.
CAUTION:   Do not store unit where 
freezing may occur. 
Damage to internal  
components may result.
WARNING:   To reduce the risk of injury 
from moving parts and/or   
electrical shock, turn power 
switch OFF and disconnect 
plug from electrical outlet 
before performing mainte-
nance or troubleshooting 
checks.  
						

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Troubleshooting
12Reduced Spray OR No Spray in Upright Mode
Possible causes 
Remedies
1.  Solution tank empty    1.  Refill tank with water and formula
2.   Lint screen on solution tank cap clogged   2.  Soak solution tank cap in warm water and then rinse under  
     running water
Reduce Spray or No Spray Attachment
Possible causes  Remedies
1.  Solution tank empty    1.  Refill tank with water and formula
2.   Spray nozzle clogged  2.  Clean spray nozzle by rinsing tool under water
3.   Pump needs priming  3.  Place tool on floor and press spray trigger
4.  Machine is reclined   4. Return machine to full upright position until it locks   
     into place
5.   ReadyTools dial is set to “FLOOR CLEANING”  5.  Choose “TOOLS” setting on ReadyTools dial 
Deep cleaner not picking up cleaning solution
Possible causes  Remedies
1.  Collection tank not aligned/secured    1.  Check tank alignment and secure with side latches
2.   Collection tank full    2.  Empty tank
3.   Removable nozzle installed improperly   3.  Unplug unit. Align four "hooks" into bottom first, then snap   
     into place on top
4.   Removable nozzle full of debris    4.  Unplug unit. Remove nozzle and rinse under running water
5.   Red lint screen under collection tank clogged   5.  Remove debris from lint screen
6.   ReadyTools dial not set properly  6.  Choose either “FLOOR CLEANING” or “TOOLS” for desired   
     cleaning method
Other maintenance or service not included in the manual should be   
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.               
						

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Replacement parts  
Below please find a list of common replacement parts.  While not all of these 
parts may have come with your specific machine, all are available to you fo\
r 
purchase, if desired.
Item Part No.  Part Name 1 203-8116  Handle Assembly (includes screws) 
 2  203-5661  Solution Tank (Includes Cap and Insert Assembly)
 3  203-8117  Collection Tank (with diverter)
 4  203-5546  DirtLifter PowerBrush
 5  203-8118  Cord Wrap (upper)
 6  203-5658  Hose Wrap Clip
 7  203-8119  Upper body with Screws
 8  203-5659  Lower Hose Wrap
 9  203-8120  Nozzle
10  203-5662  Solution Tank Cap & Insert
*Not all parts are included with every model.
1
6
10
2
7
3
84
5
9  
						

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Accessories and formula
14
Item 
Part No.  Part Name
 1 203-6651  3” Tough Stain Tool
 2  203-6652  Powered TurboBrush™ Hand Tool
 3  203-6653  4” Upholstery Tool
 4  203-6654  6” Stair Tool
 5  203-6655  Spraying Crevice Tool
 6  203-8113  Deep Reach™ Tool
 7  203-5548  Hard Floor Tool, 
 8 81L5-E  1.5 L 2X Wash & Protect Professional Formula w/ Scotchgard™ Protector
 9   66W9-E  1.5 L 2X Wash & Protect Pet Stain & Odour Formula w/ Scotchgard ™
 Protector
10  92F4-E  1.5 L 2X Wash & Protect Fresh Fragrance Formula w/ Scotchgard ™
 Protector
1 1  12W4-E  1.5 L 2X Wash & Protect Spring Breeze Fragrance Formula w/   
   Scotchgard™
 Protector
12  33D2-E  1.5 L 2X Wash & Protect Lavender Fragrance Formula w/ Scotchgard ™
 Protector
13  56L9-E  473 mL 2X Hard Floor Solutions 
14  0400-E  651 mL Tough Stain Precleaner     
*Not all parts are included with every model.
1
6 2
7
 3
 4
5
128
13 9
14 10
11
Note: Additional BISSELL formula options may be available at your local \
retailer.  
						

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Warranty - BISSELL CleanView® Reach
 This warranty gives you specific legal rights, and you may also have oth\
er rights which may 
vary from country to country. If you need additional instruction regarding this warranty or have 
questions regarding what it may cover, please contact BISSELL Consumer Services by  
telephone, or regular post as described below, or contact your local in country distributor.
Limited Two Year Warranty
 Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc., 
will replace (with new or remanufactured components), at BISSELL’s option, free of charge 
from the date of purchase by the original purchaser, for two years any defective or   
malfunctioning part do to manufacturers defect. 
  This warranty applies to product used for personal, and not commercial o\
r rental service. This 
warranty does not apply to fans or routine maintenance components such a\
s filters, belts, or 
brushes. Damage or malfunction caused by negligence, abuse, or use not i\
n accordance with 
the User’s Guide is not covered.
BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL   
DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.   
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. 
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR 
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING 
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE 
LIMITED TO THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
For UK inquiries:
Monday - Thursday     9 am — 5 pm 
Friday      9 am — 4 pm 
BISSELL Homecare (Overseas) Inc. 
Ground Floor  
226 Berwick Avenue  
Slough  
Berkshire SL1 4QT  
United Kingdom 
Telephone: 0844-888-6644 For all other inquiries:
Monday - Friday 
   8 am — 4 pm 
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, Michigan 49501 USA
Telephone: 01-616-453-4451  
Fax: 01-616-453-1383  
						

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BISSELL consumer services
©2012 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 120-4420
Rev 9/11
Visit our website at:
www.bissell.com
Scotchgard is a trademark of 3M
Microban
® is a registered trademark 
of Microban Products Company
If your BISSELL product should require service:Call BISSELL Consumer Services at the numbers below and we will give you the location of a 
BISSELL Authorized Service Center in your area. If you have questions about your warranty or 
need replacement parts please contact the numbers below.
Or visit the BISSELL website -  www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date:  ___________________
NOTE: Please keep your original sales receipt. It  
provides proof of purchase date in the event of a  
warranty claim. See Warranty on page 15 for details.  
For all other inquiries:
Monday - Friday    8 am — 4 pm 
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, Michigan 49501 USA
Telephone: 01-616-453-4451  
Fax: 01-616-453-1383
For UK inquiries:
Monday - Thursday 
   9 am — 5 pm 
Friday      9 am — 4 pm 
BISSELL Homecare (Overseas) Inc. 
Ground Floor  
226 Berwick Avenue  
Slough  
Berkshire SL1 4QT  
United Kingdom 
Telephone: 0844-888-6644